Lennar Reviews in Indianapolis, IN
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What Indianapolis Homeowners Have to Say About Lennar.
Read all 715 verified reviews from homeowners that built a new home with Lennar in the Indianapolis area. Indianapolis homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Indianapolis Area
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Customer Reviews
Purchase experience
- Vanessa P.
- Verified HomeBuyer
- August 13, 2025
- Westfield, IN
The whole process was very helpful and easy, making our purchase decision for us. Everyone in the process has been great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Cody provided excellent progress videos and was helpful in the final stage.
- Thomas S.
- Verified HomeBuyer
- August 13, 2025
- Westfield, IN
The sales experience was very professional without pressure. Dominique was patient as we took almost a year to finalize a purchase. Customer service after the sale could be improved in response time.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
House seems cheaply made and customer service is only good when they don’t have to be out money
- Kalee B.
- Verified HomeBuyer
- August 12, 2025
- Franklin, IN
We do like our house but throughout the process we’ve realized we will likely never use Lennar again. The lender we used (through Lennar-Sam) was horrible to say the least and obviously only had Lennar in mind throughout the process. Our appraisal was much lower than we paid and that component was very unsettling with how it was taken care of. Sam was pretty manipulative when speaking about it. I have a mortgage background so I found many errors however when brought to Sam he assured me I was wrong when in the end—I was right and our numbers were completely off. The fees for closing in itself ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Paula
- Paula A.
- Verified HomeBuyer
- August 07, 2025
- Westfield, IN
Starting with the viewing of homes Ryan was so helpful then he introduced me o the rest of the Lennar team. From all the Joshs’ to the final closing, everyone I talked with was so nice and patient and helped me through the whole process.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
This was a HORRIBLE experience.
- Kristy B.
- Verified HomeBuyer
- August 07, 2025
- Westfield, IN
Lennar charges a premium price and uses the cheapest material and labor and it shows. I am SO disappointed and have major regret for building this home. Gave responsiveness 2 stars - they do respond - but, nothing changes - your told that's how it is.
Lennar responded:
Hi Kristy, thank you for this detailed review. We are sorry for the poor experience you have faced with your new home and the numerous issues you had to face in your first two months of ownership. If there are any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Vinny
- Vicente R.
- Verified HomeBuyer
- July 30, 2025
- Greenfield, IN
Great company and great staff!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience
- Austin B.
- Verified HomeBuyer
- July 30, 2025
- Fishers, IN
This is our second Lennar home. We are super pleased with the house. The Lennar mortgage process was fairly seamless as well. The build and craftsmanship are of good quality. Whatever small issues we noticed, Lennar has been quick to fix and make right. Overall, we are very pleased!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A home buying experience that exceeded expectations
- William B.
- Verified HomeBuyer
- July 23, 2025
- Westfield, IN
Lennar made buying this home so smooth and easy. From the very beginning, start to finish was fantastic. Jessica was great from the start. No pressure, just facts and she made us feel very confident.. The construction superintendent walked us through the house and gave detailed feedback. I believe the house is superior workmanship. We really enjoy the floor plan! Nothing like it we looked at before. Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Could have been better
- Brenda D.
- Verified HomeBuyer
- July 22, 2025
- Franklin, IN
The sales people were awesome. The loan process could have been less stressful. They wanted the same info sent to them multiple times. Taylor the sales consultant was fabulous and very helpful. The title reps were awesome and my Broker Rachel was fantastic. We have had a few issues after we moved in and Wendy has been awesome. She has went out of her way several times and has always been there when we needed help. When we moved in the house could have been a lot more cleaner. The floors have markings on them from the installation that will not come out and they are not shiny as you would ...
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 4
Adeyemi
- Adeyemi I.
- Verified HomeBuyer
- July 16, 2025
- Avon, IN
I just want to say a great thank you to Lennar home builder for there excellent work they did for my new home. They are very reliable and dependable all their workers are professional and trustworthy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We bought a spec home so we did not have a typical building experience.
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Westfield, IN
All folks from Lennar and Osbourne Trails were very helpful and courteous.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Ayobami & Bukola
- Ayobami T.
- Verified HomeBuyer
- July 15, 2025
- Greenwood, IN
We are so pleased that Lennar delivered the project on time within budget and exceptional quality. Your clear communication and responsiveness throughout the process made it a fantastic experience. Thank you Lennar Mortgage.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mary
- Mary O.
- Verified HomeBuyer
- July 09, 2025
- Indianapolis, IN
I was so excited with my new house everything was perfelctly built initially I had issues with my electrical and my closet but everything was corrected and now am so happy thank you lenner
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It was a wonderful process
- Eduardo H.
- Verified HomeBuyer
- July 09, 2025
- Danville, IN
From beginning to end you feel the professionalism of the staff showing you everything as it is. Always willing to help and carry the purchase in the best possible way always fulfilling their word.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lead
- Francis V.
- Verified HomeBuyer
- July 02, 2025
- Indianapolis, IN
It’s the best company Great people
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love our home!!!
- William P.
- Verified HomeBuyer
- June 26, 2025
- McCordsville, IN
We love our new home! The process was flawless and communication was great throughout the purchasing process. We chose to use Lennar mortgage and their recommended home insurance provider which made for a smooth flow of all the documentation for approvals. The quality of the home is as close to a custom build as you can get. When you consider there were likely 200+ hands that took part in the build. The only issue we had was with appliances and the response time repair. I realize now it was not Lennar but the service for appliances and Ring doorbell. We also have a gutter that is noticeably ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Perfect Community For Us
- Michael C.
- Verified HomeBuyer
- June 11, 2025
- Westfield, IN
Osborne Trails is a community for 55 and older people, which is what we were looking for in a summer home. Lots of activities and nice facilities. My Lennar sales associate, RyanP was terrific. Very knowledgeable and responsive. Even on his days off.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Finish work
- Sandra F.
- Verified HomeBuyer
- June 08, 2025
- Westfield, IN
Very disappointed, marked areas with tape and tape was removed without the work being done.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 4
Good
- Plyah R.
- Verified HomeBuyer
- May 28, 2025
- Indianapolis, IN
Good , peaceful, clean perfect and beautiful.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Ok quality. Can be much better
- Sai P.
- Verified HomeBuyer
- May 14, 2025
- Fishers, IN
Lennar has cut multiple corners in quality. They have done an abysmal job in leveling the lawn. The house finishing has multiple rough finishes. They have door a very poor job in closing out the gaps inside and outside the house. I would expect a lot more if I am paying more than 600k for a house.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 3
Great Value Home!
- Cheryl A.
- Verified HomeBuyer
- May 14, 2025
- Westfield, IN
I moved from a lovely Lennar 55+ community in NV, so I was comfortable with the quality of homes and communities they build, before I moved to a Lennar 55+ community in the Midwest. I’ve had two significant issues during my six weeks here, but Lennar’s Customer Care reps (warranty support) are very responsive and do their best to resolve issues. In my experience, Lennar homes are more affordable than others I’ve looked at, too.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Communication needs work
- Anonymous
- Verified HomeBuyer
- May 14, 2025
- Fortville, IN
I wish we would have shopped around. Once we signed it was difficult to get a response. Trust was broken several times and we debated whether we should cancel and call our deposit a loss. Look around.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Excellent
- Lomi A.
- Verified HomeBuyer
- May 07, 2025
- Indianapolis, IN
Lennar are wonderful people to work with, when you called them they always responded immediately. From beginning to finish the are wonderful, I’m glad I joined Lennar family. Lomi
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
If I can’t give last names then survey is a waste of my time and yours
- Richard M.
- Verified HomeBuyer
- April 28, 2025
- Westfield, IN
If I can’t give last names then this survey is a waste of your time and mine
Lennar responded:
Good morning Richard, thank you for sharing your feedback. If there are any outstanding issues, please email CorporateCustomerCare@Lennar.com with details of your concern and referencing this review, so we can look into this and help you by following up with the appropriate team. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Todd
- Elyce M.
- Verified HomeBuyer
- April 23, 2025
- McCordsville, IN
We had a great sales person, Todd. He went out of his way to make sure we planned the home we wanted, even last minute changes. He was always pleasant and upbeat. Thanks Todd for making this experience a great one.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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