Lennar Reviews in Indianapolis, IN
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What Indianapolis Homeowners Have to Say About Lennar.
Read all 724 verified reviews from homeowners that built a new home with Lennar in the Indianapolis area. Indianapolis homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Indianapolis Area
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Customer Reviews
Perfect Community For Us
- Michael C.
- Verified HomeBuyer
- June 11, 2025
- Westfield, IN
Osborne Trails is a community for 55 and older people, which is what we were looking for in a summer home. Lots of activities and nice facilities. My Lennar sales associate, RyanP was terrific. Very knowledgeable and responsive. Even on his days off.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Finish work
- Sandra F.
- Verified HomeBuyer
- June 08, 2025
- Westfield, IN
Very disappointed, marked areas with tape and tape was removed without the work being done.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 4
Good
- Plyah R.
- Verified HomeBuyer
- May 28, 2025
- Indianapolis, IN
Good , peaceful, clean perfect and beautiful.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Ok quality. Can be much better
- Sai P.
- Verified HomeBuyer
- May 14, 2025
- Fishers, IN
Lennar has cut multiple corners in quality. They have done an abysmal job in leveling the lawn. The house finishing has multiple rough finishes. They have door a very poor job in closing out the gaps inside and outside the house. I would expect a lot more if I am paying more than 600k for a house.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 3
Great Value Home!
- Cheryl A.
- Verified HomeBuyer
- May 14, 2025
- Westfield, IN
I moved from a lovely Lennar 55+ community in NV, so I was comfortable with the quality of homes and communities they build, before I moved to a Lennar 55+ community in the Midwest. I’ve had two significant issues during my six weeks here, but Lennar’s Customer Care reps (warranty support) are very responsive and do their best to resolve issues. In my experience, Lennar homes are more affordable than others I’ve looked at, too.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Communication needs work
- Anonymous
- Verified HomeBuyer
- May 14, 2025
- Fortville, IN
I wish we would have shopped around. Once we signed it was difficult to get a response. Trust was broken several times and we debated whether we should cancel and call our deposit a loss. Look around.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Excellent
- Lomi A.
- Verified HomeBuyer
- May 07, 2025
- Indianapolis, IN
Lennar are wonderful people to work with, when you called them they always responded immediately. From beginning to finish the are wonderful, I’m glad I joined Lennar family. Lomi
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
If I can’t give last names then survey is a waste of my time and yours
- Richard M.
- Verified HomeBuyer
- April 28, 2025
- Westfield, IN
If I can’t give last names then this survey is a waste of your time and mine
Lennar responded:
Good morning Richard, thank you for sharing your feedback. If there are any outstanding issues, please email CorporateCustomerCare@Lennar.com with details of your concern and referencing this review, so we can look into this and help you by following up with the appropriate team. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Todd
- Elyce M.
- Verified HomeBuyer
- April 23, 2025
- McCordsville, IN
We had a great sales person, Todd. He went out of his way to make sure we planned the home we wanted, even last minute changes. He was always pleasant and upbeat. Thanks Todd for making this experience a great one.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I don’t give out high ratings - I tried to find something I tried
- Nicholas N.
- Verified HomeBuyer
- April 22, 2025
- Franklin, IN
Lennar treated us so well during the process of our home purchase. I genuinely was impressed and I come from a Real Estate Development background. Their project managers are top tier. The quality of materials used was high quality and I’ve gotta say I’d recommend them to anyone. Veteran- purchase
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great work by Lennar
- Kamlesh C.
- Verified HomeBuyer
- April 22, 2025
- Fishers, IN
Compared to other builder I had experience earlier, Lennar is by far better
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great value overall.
- Anonymous
- Verified HomeBuyer
- April 22, 2025
- Greenwood, IN
great owner home buying experience however, the priority of laying Sod is not a clear pocess. Home completed build later but had the sod layed down first.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Berry
- Jane B.
- Verified HomeBuyer
- April 17, 2025
- McCordsville, IN
Lennar is everything that i wanted and more. All of the appliances are state of the art. The sod went down and looks so wonderful. I can’t say anything bad about Lennar at all.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Issues
- Allan K.
- Verified HomeBuyer
- April 16, 2025
- Westfield, IN
I have been unable to contact anyone with issues. Contact me.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 1
Jazlyn
- Jazlyn R.
- Verified HomeBuyer
- April 15, 2025
- Bargersville, IN
Start to finish Lennar overall has been great! They have been super quick, friendly and easy to work with
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Some disappointment
- Robert M.
- Verified HomeBuyer
- April 15, 2025
- Westfield, IN
Lennar should allow some changes to be made before build is started. The kitchen sink design does not conform to allow basic accessories to be purchased, ie sink grates. Upgraded fridge is not a true upgrade
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Amazing
- Thneal N.
- Verified HomeBuyer
- April 15, 2025
- Indianapolis, IN
Brian the builder was great Jessie awesome very helpful Cody very kind polite knowledgeable My loan officer Austin was amazing!!! Everyone was great everyone. I love my home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
This was the most painful homebuying process I have ever experienced.
- Haley K.
- Verified HomeBuyer
- April 14, 2025
- Franklin, IN
This process was extremely painful and unfriendly to myself as the homebuyer. I have purchased 4 homes and this was easily the worst experience. The concierge, Debs communicated terribly, was condescending, and was completely unwilling to help us negotiate a closing date, time, and location that was best for us. Our initial request was to close remotely in Florida which we were told could not happen. I asked again to close remotely from the model home in Franklin and was told it was not far enough away from the Carmel office. We drove from Florida to Indiana and were expected to be at final ...
Lennar responded:
Good afternoon ...
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
Poor Quality
- Monika H.
- Verified HomeBuyer
- April 09, 2025
- Westfield, IN
I’m so disappointed with the workmanship and quality of materials used to build my home. There are so many obvious mistakes that were made and I still have issues that have not been resolved. The quality of the flooring, cabinets and countertops are horrible which will need to be replaced in a couple years. I would recommend a tape measure and level to be added to their toolbox.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Very Professional & Quick Processing
- Richard M.
- Verified HomeBuyer
- April 08, 2025
- Indianapolis, IN
I needed a fast close and Lennar helped me meet my very tight timeline with ease. The quality, price, and terms of my home purchase are excellent
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Camille
- Camille P.
- Verified HomeBuyer
- April 02, 2025
- Indianapolis, IN
Buying a new house was a smooth and exciting process! From securing financing to finding the perfect home, everything went well. The inspection and closing were straightforward, and now I’m enjoying my new space. Highly recommend being prepared and working with great professionals!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall experience wasn’t a great experience.
- Michael V.
- Verified HomeBuyer
- March 26, 2025
- Fishers, IN
Good morning, we purchased a home at Geist Manon, our sales associate Heather was friendly and helpful in the beginning but once we signed the deal her total demeanor changed regarding her follow up as she also failed to reply to emails. We felt by sales and contractors as we were just a number and when you send the money we spend on a new home it should be a great experience. We also still have things yet to be fixed from our initial walk through drywall issues, painting touch ups,house cleaning the floors were dusty (drywall dust), outside was a mess due to winter conditions and no one has ...
Lennar responded:
Good afternoon Michael, thank you for sharing your feedback with us. We’re truly sorry to hear that your homebuying experience did not meet your expectations. If you have any questions or warranty issues, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. If there are still outstanding warranty issues that you might need help resolving, please send an email with details of your concern to CorporateCustomerCare@Lennar.com referencing this review - Sincerely, Corporate Customer ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Very Smooth transaction and well organized processes
- Piyush T.
- Verified HomeBuyer
- March 26, 2025
- Bargersville, IN
Having different entities of Lennar integrated like Sales, Mortgage and Titles ensures smooth flow of information for smoother transaction. Lennar homes buying has created a very positive experience from purchase decision to closing. The NHO team including Gurwinder ensured total quality to reduce issues at later phases. Post closure Issue resolution team is super responsive and helps fix issues ASAP. Overall, very positive experience for homebuyers.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Excellent
- Lisa B.
- Verified HomeBuyer
- March 25, 2025
- Indianapolis, IN
Excellent customer service simply the best.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
All good except Mortgage Company
- Thomas E.
- Verified HomeBuyer
- March 19, 2025
- Westfield, IN
I have been pleased with my Lennar home, with minor exceptions—the Refrigerator was an unfortunate choice which I tried unsuccessfully to exchange for what I wanted. I did buy a new one for $1200. The toilet paper holders were practically unusable. I replaced those for less than $100 including labor. The experience with the Mortgage company was unpleasant and I wouldn’t recommend it to anyone.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
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