Lennar Reviews in Indianapolis, IN

The house was done on time and the transition through inspection and closing was smooth. Clean up around the house was terrible as trash and building materials were left laying around the house. The back patio was covered in nails and other debris that was just left. The people we worked with were great, but could have put more focus on giving us a clean and pet/family friendly yard.

Overall it was a really good experience!

Everything went very smoothly! The closing done virtually could have been done smoother!

Very beautiful house. Good customer service and quick response for all your questions

Too many emails. Shortcuts taken on…wiring, fans, lighting, trim/drywall. Response to our concerns had been positive. Not enough heating/ ac vents around the house…cold spots and hot spots. All personal we’ve felt with have been very helpful, sympathetic, and friendly.

I've been lied to continuously throughout the entire process and it's utterly disappointing that a company this large is this dysfunctional and dishonest.

We love our new home. We downsized and selected a convenient ranch home. My favorite features are the fireplace and the flex room. The flex room is now our library. Lennar helped make our purchase easy and flawless. We closed quickly and without incident. Wonderful people work for Lennar and really do care about their customers. 5 stars!

We did our walk thru a week before we closed and we came back 3 times in that week and nothing had been done in our walk thru so the day before closing we went to the office and our girl got on the phone and called our project manager and got them to start working on all the things that were wrong. But the morning of the closing we came back and several things were wrong and I feel like we were dismissed on all of them and then you are stuck because you have to go to your closing. We have already had to have the mother board replace in our heating system and we haven’t even lived here a month. But it took 4 visits to get done. Still several things need to be done but just trying to get settled before they fix the things that should have been done before we closed ... More

Best home ever. I fell blessed.

Everyone in the process was really friendly. The home is perfect and very efficient. It seems soundproof cause I really don’t hear a lot outside the home with the construction. Perfect for the price I paid.

Very fast to respond to any issues that arise which is a breath of fresh air

Sales team is great. Project management team are nice people but allowed poor craftsmanship from some of the subcontractors. Several framing issues, including multiple small and large holes in the sheathing, sheathing that was not flush, missing king studs, bowed wall studs, etc. Trim carpentry is poor, including horrible joints in baseboards and crown molding, door gaps that are uneven, interior doors that were cut down crooked, etc. The stackable washer/dryer in the Next Gen suite was not installed properly (i.e. discharge hose was not installed into drain leading to water discharge all over the floor). Crack in the garage floor opened up two days after it was poured (no wire mesh or fiberglass fibers are use in the concrete). Sill seal was not properly installed in the garage. Bathroom wall light fixtures were installed too low (caught during celebration walk) and had to be raised prior to closing. Drywall repair in second bathroom completed poorly after light fixture was raised. The greatest error, however, is the fact the HVAC team did not install the separate zoned system in the Next Gen suite that we paid for. This will be corrected (hopefully) at some time in the future when the weather warms but this creates an incredible inconvenience and the potential for other damage caused then the HVAC contractor corrects this problem. ... More

From start to finish the buying process with Lennar was simple and straightforward. Everyone was extremely responsive and the process went smoothly. Our home is beautiful and has a wonderful open floor plan. The two story great room is next level. We would definitely recommend Lennar to our friends and family.

John did really good work

We've had an ongoing HVAC issue that has yet to be resolved, we keep getting the standard corporate run around. If you can't engineer a product right don't advertise it as such!

It is 1st time to buy from LENNAR, very good experience. Look forward for the future opportunities

Lennar is a builder you can trust your home. As this is a major investment for anyone. Lennar always their for their customers through out the process

I have very bad experience with Lennar new house quality and workmanship. Before clossing and after there are few major leakage on Lennar new house due to bad workmanship. Also during leakage Noone response to fix the issue on time. Low guality of interior door and kitchen cabinets. Low quality of and bad workmanship of plumbing faucet and plumbing contractors.

They are very prompt with getting arrangements made for sending people out to fix things. Our only issue is obvious cracks in the tiles are being brushed off as it's part of the pattern.

Osborn was just what I was looking for no stairs no yard maintenance close to the club house n pools. My only disappointment is a month after I moved in they raised the monthly dues

My experience was not good.

My overall experience with lennar was great and I am very happy and satisfied with the house. Victoria on the other hand made me feel stupid and as if I was wasting her time and was very rude toward me and my real estate agent. Countless times she would make comments making me feel less intelligent and she almost made the deal fall through several times throughout the experience. She also made several comments that were extremely unprofessional towards my real estate agent. Victoria would be a serious issue in my opinion for future sales and without her in the process this would have been one of the best experiences. ... More

Customer service is not good. The master bedroom shower is useless with no tap at the bottom and sliding glass door is hard to clean. The master bedroom wic is literally in the corner you have to walk through the bathroom to get there and there is no power outlet in it. I told my desire what type of home I am looking for but the Lennar team was very cold. They didn't help me to find my first home to be my dream home. I wish it could be my dream home. The team you have is not supporting at all. We moved from New Jersey for this home. The team was not cooperating with us to find the perfect home

There are serval persons I would like to acknowledge that made this experience a great one. Thank you Derrich (construction team). He sent me videos and kept me posted. His team made sure my home was ready an error free as possible. Cody: he was so very thorough in the walk thru. He went out of his way to work with Derrich before I got there to decrease any warranty defects before they would happen. And lastly, Gregg. I wouldn't have begun the process without him. He answered all my concerns up front and was excellent to work with. Thank you Lennar Team.

It was not a good experience from the start. We were told by the sales woman that Lennar did not offer VA loans. We found that to be incorrect. We have had many issues with the workmanship and have only been in the hone for less than 2 months.