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Lennar Reviews in Indianapolis, IN

What Indianapolis Homeowners Have to Say About Lennar.

Read all 724 verified reviews from homeowners that built a new home with Lennar in the Indianapolis area. Indianapolis homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4.1 out of 5 stars in Indianapolis Area

724 Reviews in Indianapolis Area

Ratings by Category

Overall 4.1

Quality 3.8

Trustworthiness 4

Responsiveness 3.9

Lennar in Indianapolis Area

View Homes

Customer Reviews

Excellent Concierge Service

  • Rita W.
  • Verified HomeBuyer
  • October 07, 2024
  • Westfield, IN

There are many problems that are still being discovered after closing, but Jim has been amazing at getting corrections made immediately.

Total Score 5


Quality 2

Trustworthiness 5

Responsiveness 5

Not Happy

  • Rohit G.
  • Verified HomeBuyer
  • October 07, 2024
  • Indianapolis, IN

I’m not happy with lennar’s policies. First they show me different color when house get ready then it’s color was totally different which I doesn’t like. Their designs I doesn’t like. Inside of the house is also very basic. And house construction material is very cheap. And my real estate agent is super rude, very unprofessional and very short tempered. I definitely will NOT RECOMMEND my real estate agent to anyone. Lennar people making fool to their clients specially first home buyers. Overall next time I will pay 5k-7k or 10k give extra but will choose good company, which making houses with ...

Lennar responded:
Good afternoon Rohit, Thank you for sharing your feedback with us. We're sorry to hear you were not happy with your New Home Consultant and overall Homebuyer experience. I will share your comments with the appropriate team for them to review. We appreciate and value your input and hope to restore your trust by delivering a better Homeowner experience moving forward. For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty/service request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 3

concerns were addressed.

  • Linda B.
  • Verified HomeBuyer
  • October 04, 2024
  • Westfield, IN

sales associates were friendly and always helped with any questions or opportunities

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Good experience

  • Joseph D.
  • Verified HomeBuyer
  • October 02, 2024
  • Danville, IN

Very good process and experience. Everyone has been very helpful in answering are questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice House But Do Not Trust Anyone - They Are Bullies Including Corporate

  • Jonathan P.
  • Verified HomeBuyer
  • October 02, 2024
  • Westfield, IN

The house is nice. Seems to be built well but Lennar falls short on the last mile. I did my best to clear up expectations up front during the sales cycle. This included HVAC and a few smaller items like the front door. I was told everything was taken care of. However, that was a joke. I am working with the Vice President of Customer Experience and let's just say I have to repeatedly ask him for the correct expectations outside of what he thinks is correct. If it was a lack of training, that would be acceptable. However, I was provided with over 10 different points of view on the HVAC system ...

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Nice experience

  • Anonymous
  • Verified HomeBuyer
  • September 30, 2024
  • Indianapolis, IN

T.K. is awesome to work with in making home decision. Austin did a great job with getting me approved. Loved my loan processor. But the quality of home for 340K is not worth price you pay. Overall experience was okay. Like new home, but after being in home for some months. Realize quality of work is mid grade. Found a bunch of areas in home not fixed or unfinished work fixed. Grass layed down not good as I have nothing but crab weeds since moving to property. I should not have to put in so much work for bad saud layed down on property.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 3

Ryan

  • Ryan L.
  • Verified HomeBuyer
  • September 28, 2024
  • Indianapolis, IN

It was a great experience from the build to the final walk through. The home was over priced initially, but the team at Lennar mortgage and the team onsite really took care of things and made me feel at ease with how the appraisal came back lower than expected. Was glad to have Austen and TK to work with. I would recommend Lennar for sure!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

With everything going on in my life it would be hard to say the transition was great. I came from a personal friend designing a home I loved and lived in for 22 years. I could hire people and get things done. It’s not the case for me here. A few stapl

  • Elaine J.
  • Verified HomeBuyer
  • September 25, 2024
  • Westfield, IN

With all the things going on in my life nothing is easy. I came from a home that a friend built and I loved for 22 years and I had people I could call to fix things but not so here. I have to register my own appliances-there are staples in the carpeting and it is hard adjusting but I will get there. The neighbors are nice and I am taking it day by day.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Professional, polite, snd personalble,.

  • Sandra S.
  • Verified HomeBuyer
  • September 25, 2024
  • Westfield, IN

It was an overall smooth, easy, process from beginning to end. Issues have been addressed. Staff is friendly, kind and helpful. It's a beautiful community. Some personal preferences would be to be more considerate of the retired/older owners. Microwave is much too high to remove food safety. Tall cabinets are beautiful but not useful beyond second shelf. I'm understanding the reason but there's trip hazzard coming into garage, should be somehow made more visible. Same with the back patio step down. Just a few suggestions.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Dave & Deb

  • David H.
  • Verified HomeBuyer
  • September 25, 2024
  • Westfield, IN

We had a great experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Incredible home & home buying experience

  • Lisa S.
  • Verified HomeBuyer
  • September 24, 2024
  • Westfield, IN

So blessed with our incredible salesperson, Katie. She was amazing! Nathan oversaw our construction and we couldn’t be happier with the work done…so much fun to see home grow over the weeks and months.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mixed Experience

  • Amaranatha M.
  • Verified HomeBuyer
  • September 24, 2024
  • Westfield, IN

Overall, the buying process was smooth and satisfactory. Unfortunately, the quality of some materials leaves much to be desired. The cupboards feel subpar, and the drywall is quite thin and fragile, with paint chipping from even minor scratches. The value for the price is just okay, given the quality of materials used. Responsiveness to issues has been lacking. There has been minimal follow-up on concerns raised, and no clear proof has been provided regarding the resolution of third-party inspection findings. The builder and team seem trustworthy and professional in their dealings.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 3

Bad experience

  • DuJuan M.
  • Verified HomeBuyer
  • September 24, 2024
  • Avon, IN

Our sales rep she was amazing. She did everything that she could do to help us and she was there no matter what time or day we emailed or called her. Now closing was the worst experience ever I had never built with people who were so rude and had no hearts and just wasn’t worth our time if we didn’t have so much time invested and money spent I wouldn’t have went through but the people in your closing office are very rude and inconsiderate, and I will wish to never deal with them again But overall, my experience with our club with our sales person she was amazing. She did her job very well but ...

Lennar responded:
Good morning DuJuan, Thank you for sharing your experience with us. We genuinely regret that your closing experience wasn’t as positive as it should have ...

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1

Mostly was good but fell many details were left out

  • Karl H.
  • Verified HomeBuyer
  • September 22, 2024
  • Westfield, IN

Our experience with getting approved for a Lennar mortgage was very painful and stressful. Some people were very helpful; others were very difficult to deal with, especially with the documents we had to provide. The Lennar descriptions and sources for these were very misleading and unhelpful. Too much time pressure was put on us.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar is a professional builder who delivers high quality homes

  • Laurie K.
  • Verified HomeBuyer
  • September 21, 2024
  • Westfield, IN

I was impressed with the kindness shown, knowledge regarding the homes, and the professionalism in helping me buy my home. Lennar cares about the individual home buyers and delivering a product meant to meet the buyers needs. I am completely delighted with my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cannot make informed comments

  • Gayle C.
  • Verified HomeBuyer
  • September 18, 2024
  • Westfield, IN

we have not yet moved in so cannot say if we have any problems. but Dominique was awesome and the builder we met was very nice and helpful

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Great experience

  • Mariama D.
  • Verified HomeBuyer
  • September 17, 2024
  • Danville, IN

Overall my family had a great experience with purchasing our home. It was definitely a process, but with a great team by our side it was all worth it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mike .

  • Michael B.
  • Verified HomeBuyer
  • September 17, 2024
  • Westfield, IN

Lennar made our move into our new home seamless and very easy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Westfield

  • Gail M.
  • Verified HomeBuyer
  • September 12, 2024
  • Westfield, IN

We love our new Lennar home in Westfield, Osborne Trails. Starting with the sales process through closing and possession everything has gone smoothly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Marion H.
  • Verified HomeBuyer
  • September 11, 2024
  • Westfield, IN

So far, the home Is great. There are a few things I would’ve expected to be a higher quality for a half million dollar home such as the wire racks in the closet should’ve been made out of wood and more sturdy and there should be towel racks in the bathrooms. The personnel at Lennar have been fabulous to work with very accommodating and responsive. The entire buying experience was easy and fast.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

New Home

  • Michael S.
  • Verified HomeBuyer
  • September 11, 2024
  • Westfield, IN

Easy process, good quality and follow up is exceptional

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Graves

  • Karen G.
  • Verified HomeBuyer
  • September 11, 2024
  • Indianapolis, IN

I just don’t feel that the house was built with the quality and the neighborhood. I feel that the sales person Wes not upfront as far as telling the homeowners about Lennar is rent investors buying rent properties in the neighborhood. just don’t look good for the property value for the homebuyers in the neighborhood. I have a HOA and you have renters in your neighborhood

Total Score 5


Quality 2

Trustworthiness 1

Responsiveness 4

Great experience and process

  • Kurt K.
  • Verified HomeBuyer
  • September 11, 2024
  • Fishers, IN

Our sales and project managers were fantastic, and the quality of the build was reliable. Lennar responds when we have questions and we truly appreciate their service teams.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Most people have been friendly but the sales staff made a significant error with my lot size.

  • Marion W.
  • Verified HomeBuyer
  • September 09, 2024
  • Westfield, IN

Well I have good and bad to say. 1. I was told my lot size was much bigger than the reality came to be. When I confronted them about this they just said they made a mistake and did nothing about it, they admitted their mistake. Two people within Lennar has admitted this error. 2. The area between the sidewalk and road has been in standing water since July 8 and it is now Sept. 9th. They finally started looking at the issue but it has not been solved. So guest coming to my home have to walk through standing water. 3. Other than the doorbell and sod around the road and driveway ...

Total Score 3


Quality 4

Trustworthiness 1

Responsiveness 3

Bamikole

  • Bamikole O.
  • Verified HomeBuyer
  • September 09, 2024
  • Avon, IN

Buying home from Lennar was a great experience . All my friends like my home and I always recommend Lennar because everything in my home are perfectly fix and good products. Thanks BAMIKOLE

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4