Lennar Reviews in Indianapolis, IN

Good when the right people were involved. Some of the loan experience was poor, but Logan helped make it 10x better.

Just over promised, under delivered.

We bought this home as a second home to beat the heat of Florida Summers. Lenard’s people are caring and want to resolve issues. We have experienced some things we have not seen before in other 7 home we have owned. Our plumbing in half the house backed up after 3 weeks, floors have major dips in them and light is showing under front door threshold. Things I believe will get straightened out. Just kind of a pain. The house looks nice and will ultimately do, for why we bought it.

I will never recommend Lennar home to anyone as house qualy is extremely poor, no consistency, bad materials used

This was are first time buying a new build and the process was smooth and easy they addressed any of are concerns and made sure we was happy with our new home. I would highly recommend Lennar homes to all my friends and family!

Received several update videos along the way. Responses were timely to my questions. House completed by date we were told. Good experience

So our experience was just fast. We had looked the year before, and had liked the Monroe. I came home from our house in Florida to get our house in ZIONSVILLE ready to list. A week later a buyer showed up at our door and wanted to buy the house, within a week we were under contract. My wife was still in Florida and I had to pick a house without her. Melinda and my Realtor were fantastic in helping. Thank goodness for FaceTime, I was able too walk through the house showing her everything. With in that day we purchased the house. Moving from a house you have lived in for 43 years was not the fun we thought it would be. However a month later we are almost all settled. Melinda helped us with each step ... More

I feel cheated and misled

The staff at Lennar is knowledgeable, friendly and trustworthy

We have been extremely pleased with the builder and the neighborhood.

While the people that work at Lennar have been nice and ok to work with, the quality of the home simply is not there -- especially for the price. This is hands down the lowest quality home we have ever lived in despite it being the most expensive we have ever purchased. If there was a cheaper material to be purchased or a corner that could be cut, Lennar took it. Sadly we are not happy in our brand new home and do not recommend purchasing from Lennar.

Overall experience is great. Happy!

Great experience along the way with Lennar,my only complaint is now that I am living there the HOA isn’t responding to any of my requests to finish out the house and put up and fence

The homebuying was very smooth with Lenner

Excellent good job

Viet and Logan went the extra mile.

Overall, the house is pretty nice and was one of the better options in the area. However, there are multiple small things that show rushed construction and the use of cheaper materials (e.g., paint splatters/drips, CHEAP vinyl flooring that gets damaged from dropping even small/light things, a complete lack of towel/shower rods and cabinet/drawer handles, tiny screws for door hinges that are often stripped from overusing power tools which leads to sagging doors, tons of nails sticking through the OSB wall boards from missing frame beams during installation, wavy walls, and carpet edge trim only installed in 3/6 places that it should be). Our warranty service team has been very responsive and done their best to work with us on getting any issues addressed. We’ve had a bathroom exhaust fan replaced and a sagging door repaired in the first month of ownership. Both service requests were addressed promptly and respectfully. We are also working with our warranty team to get some paint because we have NOT received the extra paint that was promised during purchasing. One of the sales representatives (Carlo) is awful to work with. He is generally not responsive and disinterested in whatever you have to say. When Carlo does respond, his communication feels very condescending and disrespectful. Every interaction with Carlo leaves us feeling like he is just TOO IMPORTANT to even consider being respectful to us in his communications. He has been the worst part of the home buying experience with Lennar. On the other side of things, a different representative (Gwen) has been amazing in trying her best to help us where Carlo would not. Lennar’s data privacy procedures definitely need some improvement. Sharing people’s personal contract data is a major breach of privacy that could lead to harmful situations (e.g., someone’s stalker learns their new address, workplace, etc.). ... More

Overall. Not a pleasant experience from start to finish!

Overall very happy with my new home. The home buying process was very smooth. I did find minor things in the home that was missed during the walk through. These things were fixed in a timely fashion.

I love Lennar homes. They are very neat and clean. The builder did a very good job and he is very friendly. So smart in his job. He really knows what he’s doing. Lennar employees are nice people. I will always recommend Lennar to friends and family

We moved here hoping we will have a great experience but having bad experience as of now. We are facing major issues in Owner's suite room. Though it was repaired couple of times again we are facing same issue again and again which is very bad and worst experience. They installed cracked bath tub and they repaiered it. First place they shouldn't have installed damaged item. Very bad construction and management have to take care of these things during construction phase itself instead of troubling us.

I love my new home, the layout is great and it's a good fit for me. The community is wonderful, with many planned activities for residents. A special thank you to Dominique P for her continued support, even after the buying process was completed. I think Osborne Trails is a great place to live.

I'm still waiting for something to be done about it. Being the last house on the block and near the about to be built community pool it seems like they threw in last minute grass. I'm working on the front lawn, but it's taking a little time. I'm also working on the sides of the house to remove the dirt and stones that 2 young men (didn't understand or speak English, it was hard to communicate with them) tried to fill in the gaps. The dirt and stones came from the grounds where the community pool will be. BTW: I don't blame them they were told what to do. This will take time to do. At 76 it's getting tougher to handle all of it. The full backyard is even worse which will take me mouths to do. I can only work so long before my back starts to bother me. It would be nice for a professional landscaper to come and talk to me and to what can be done. Remember just because they call themselves a landscaper doesn't mean they are professional. We can compromise, redo the backyard and I'll finish the front and sides of the house. If you do this, I want to be present when they lay the sod down. Call me when you can. BTW: All the other problems were done in a fast and professional manner, in which I am grateful. Thanks to TJ and Jesse. Thanks for listening. Tony ... More

Overall total experience went very well. Quality of home appears to be very good. Any issues that I’ve had has been dealt with promptly and done correctly. Also, sales staff were pleasant to work with and helpful.

Having a great response with the team that follow up and corrects any fault I have found. They are polite and concerned.