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Lennar Reviews in Baltimore, MD

What Baltimore Homeowners Have to Say About Lennar.

Read all 164 verified reviews from homeowners that built a new home with Lennar in the Baltimore area. Baltimore homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Baltimore Area

164 Reviews in Baltimore Area

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.8

Responsiveness 3.7

Lennar in Baltimore Area

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Customer Reviews

Great experience problem was resolved

  • Bridgette F.
  • Verified HomeBuyer
  • July 18, 2026
  • Baltimore, MD

Technician was very helpful and fixed the issue quickly!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My first walk-through with the inspector was rushed and left me pretty disappointed. Instead of using the full allotted time, they wrapped up the entire walk-through in under 30 minutes, which didn’t feel like enough time to properly assess the property. It came across more like a quick once-over than a genuine inspection. I expected more thoroughness for something this important.

  • Anonymous
  • Verified HomeBuyer
  • July 14, 2026
  • Baltimore, MD

The reason for this rating comes down to the first walk-through experience. Rather than using the full time allotted for the inspection, the inspector moved through the property in less than 30 minutes. That pace made it hard to feel confident that everything was actually checked thoroughly. Given how big a decision a home purchase is, rushing through the walk-through undermines the whole point of having an inspection done in the first place. That’s what’s driving the lower rating here.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quick Responses from Lennar

  • Anonymous
  • Verified HomeBuyer
  • May 25, 2026
  • Baltimore, MD

Have had minor issues come up as the house settles, and Lennar and their team have been very responsive to concerns and repairs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience- just minor issues with new construction

  • Andrea T.
  • Verified HomeBuyer
  • May 19, 2026
  • Laurel, MD

Marc and Joe are the best. They help me get my home in order. Jeff help me with my financing which was awesome!! The home is beautiful but it needs another coat of paint.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Ms

  • Tamara G.
  • Verified HomeBuyer
  • January 14, 2026
  • Baltimore, MD

It’s everything you promised. I need to get caught up on my reading of all the materials I got. Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst First-Time Homebuyer Experience – Extremely Disappointed

  • Shawn H.
  • Verified HomeBuyer
  • January 14, 2026
  • Baltimore, MD

Lennar made what should’ve been an exciting first home purchase feel like a full-time stress job. From day one, communication was weak, timelines kept shifting, and clear answers were almost impossible to get. Every step felt rushed, disorganized, and reactive instead of professional and proactive. For a first-time buyer, this is the exact opposite of what you need — and Lennar failed on all fronts. Issues were constantly pushed down the line, questions took forever to get answered (if they were answered at all), and promises made early in the process magically changed later. Nothing felt ...

Lennar responded:
We value your feedback and are sorry to hear that your experience was less than ideal. We are constantly working to improve. We hope we can offer you a more positive Homeowner experience moving forward.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Poor attention to details

  • Robert R.
  • Verified HomeBuyer
  • December 04, 2025
  • Baltimore, MD

Our brand new home, built in 2025, was built without internet connectivity. Today, nearly two months following our closing, we still have a fiber cable running through our driveway in order to have internet/cable services. Lennar hasn’t lent even a single phone call in helping us get it resolved. Additionally, every time we use the oven we blow a breaker. We’ve put in warranty requests and for 3+ weeks we’ve been waiting for somebody to contact us to address the issue. Crickets….

Lennar responded:
Good morning Robert, Thank you for your feedback. We are sorry to hear about the concerns you’ve experienced, including breaker issues. This is not the experience we aim to provide. We appreciate you bringing these matters to our attention, and we hope to earn back your trust as we work to provide you with an improved homeowner experience. Please contact us by sending an email to: CorporateCustomerCare@Lennar.com with the details of your pending items and referencing this review so we can follow up on your concerns in detail and figure out the next steps to help you. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Love our new home

  • Erin S.
  • Verified HomeBuyer
  • November 19, 2025
  • Laurel, MD

From sales agent to closing agent, all professional, knowledge, and pleasant to deal with. Construction manager was especially helpful

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

smooth process with builder and closing

  • Sathish P.
  • Verified HomeBuyer
  • October 15, 2025
  • Pikesville, MD

Hoping more incentives as the standard build to attract the buyers

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Builder & staff exemplary, hate the area around my home

  • Angie A.
  • Verified HomeBuyer
  • October 15, 2025
  • Baltimore, MD

we have had multiple issues with our home, all of them have been addressed by Lennar. Some of the pain points were extremely shoddy work behind the sink in the powder room, the ring bell not being wired at all, missing light covers in the living room. The attention to detail is why a house is a luxury home. The worst part of this - in one and a half month - having to see a pile of garbage and dirt out of our window right on the main entrance to the homes. If you plan to call something luxury set the premise from the get go - the landscape should go in before the sale and it should be ...

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

Diana is the best.

  • Harris Y.
  • Verified HomeBuyer
  • October 01, 2025
  • Glen Burnie, MD

Diana is amazing. She is very professional and always responds very quickly to any questions and requests.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Not worth the aggravation!

  • Billie A.
  • Verified HomeBuyer
  • October 01, 2025
  • Pikesville, MD

We bought a brand new house from Lennar. This is a great little house. Perfect for our lifestyle. We opted to purchase the washer and dryer with the house. Washer works fine. Dryer came missing a filter, filter frame, and a humidity sensor. If you use the dryer without a filter frame and filter, your clothes get sucked into and behind the drum. Lennar will not fix or replace the dryer. They say, it’s LG’s responsibility. We have lived here without a working dryer for almost 2 months. Lennar will not communicate or support the homeowner. The situation has ruined all trust with Lennar.Lennar ...

Lennar responded:
Thank you for sharing your feedback. We’re very sorry to hear about the issues with your dryer and the frustration this has caused. If this matter has not yet been resolved, please email CorporateCustomerCare@Lennar.com so we can review and assist. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Just a sale

  • Ayanna M.
  • Verified HomeBuyer
  • October 01, 2025
  • Baltimore, MD

Well you are in a beautiful new home and your CCR tells you the home is cheaply made with poor products first two weeks lights had to be changed door off hinge hole in door from stopper patched up shelves misaligned stove door ajar

Lennar responded:
Thank you for sharing your feedback. We’re very sorry to hear about the issues you experienced in the first weeks of your new home, including the concerns with lighting, doors, and shelving. If any items remain unresolved or need further attention, please email CorporateCustomerCare@Lennar.com
so we can review and assist. We hope that, moving forward, you can enjoy your home and create wonderful memories. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Happy Homeowner

  • Anthony P.
  • Verified HomeBuyer
  • July 24, 2025
  • Glen Burnie, MD

I was happy with all aspects of the home buying process, except for the lennar title company. The title company made me feel like a number and that I as an individual didn’t matter to them.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Good but NOT Great

  • Laterica Q.
  • Verified HomeBuyer
  • July 17, 2025
  • Glen Burnie, MD

The sales process was friendly and smooth, but the closer I got to closing I ran into issues with the dishonesty and unreliability of the quality assurance manager. Thus, issues with the workmanship of the house that needed to be completed prior to closing, didn't occur until afterwards and I then had to take extra measures and time to get them addressed. Now that I've officially moved in, I've run into a few quality of workmanship issues (HVAC, cheap paint, faulty electrical installation), but they've been pretty quick to address the issues through the warranty portal. Overall, I'm happy ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Hilda

  • Hilda W.
  • Verified HomeBuyer
  • July 09, 2025
  • Baltimore, MD

Everything went well before closing. Services and updates were excellent! I expect the interior window frame inside the garage should be finished with caulking with the designer package for a premium lot. I was disappointed for that. Overall, I am happy with my townhouse that Lennar built.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Very bad planning, don't consider the buyer wellness, took 1 year to built

  • Anonymous
  • Verified HomeBuyer
  • January 16, 2025
  • Baltimore, MD

Next time plan and deliver value to buyers, don't deliver the house in Nov.

Lennar responded:
Good morning and thank you for your feedback. We sincerely apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Finishing work

  • Hoon C.
  • Verified HomeBuyer
  • January 09, 2025
  • Marriottsville, MD

Overall, I am satisfied with everything. The only thing I am a little disappointed about is the finishing work on the interior.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

The sales process was fine until the deal was done. Felt like after that any concern we had was treated as invalid and we were dismissed and spoken to in a very condescending manner. This was by the salesman Michael

  • Anonymous
  • Verified HomeBuyer
  • December 27, 2024
  • Essex, MD

Felt dismissed and spoken down to after the contract was signed. Very condescending salesman. Michael.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Paul

  • Paul L.
  • Verified HomeBuyer
  • October 16, 2024
  • Essex, MD

Is the whole experience with lennar was very disappointed and The worst experience I could imagine. They say buying a home should be one of the most happiest days of your life. I was jerked around so much in disappointment with the whole experience. I will never buy another home from the lennar again and I will tell anyone that asked me to stay away

Lennar responded:
Thank you for sharing your feedback, Paul. We are truly sorry to hear about your disappointing experience with Lennar at Water's Landing Townhomes in Essex, ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great service from start to finish

  • Antar W.
  • Verified HomeBuyer
  • October 16, 2024
  • Laurel, MD

Richard our salesperson was phenomenal. Super informative and attentive to our needs. The new home delivery team was also great. As great as the Lennar team was, we did experience a couple of issues that we uncovered after move-in that are still outstanding. 1. Stove never worked. Contacted Frigidaire and they sent someone out that had to replace a fan motor. It's been over 2 weeks and the parts still have not arrived. 2. End cap on one of the banisters came off. Upon inspection I saw that it wasn't attached properly. Next time I purchase a new home, I'll be a lot more thorough in ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Margaret’s new home

  • Margaret K.
  • Verified HomeBuyer
  • October 16, 2024
  • Laurel, MD

We had a wonderful experience with Richard Case @ Lennar Homes. Richard was responsive, friendly, informative, and made every effort to make our home buying experience go smoothly!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Perfect first time homebuying experience

  • Alan M.
  • Verified HomeBuyer
  • September 17, 2024
  • Marriottsville, MD

Lennar did a wonderful job guiding me through the entire homebuying process, mortgage and all. The home has had only a few minor issues which have been resolved. They keep adding to the outside landscaping which is nice. My customer care rep, Mike, is always available. Have no complaints. We didn’t even have to use a realtor for the purchase. I feel like got great value for the property. Happy every evening when I return to my home :)

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent service and competitive prices

  • Kashif I.
  • Verified HomeBuyer
  • July 05, 2024
  • Essex, MD

Overall great experience, from sales person till closing process everything was flawless. Had some teething issues but Lennar team was able to fix those in time.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent team for helping new home buyer with easier process!

  • Anonymous
  • Verified HomeBuyer
  • June 20, 2024
  • Marriottsville, MD

I have experienced excellent team work with Lennar and easier home buying process! This makes me worry free and trust worthy commitment throughout the process until celebrations walk!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5