Lennar Reviews in Baltimore, MD
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What Baltimore Homeowners Have to Say About Lennar.
Read all 164 verified reviews from homeowners that built a new home with Lennar in the Baltimore area. Baltimore homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Baltimore Area
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Customer Reviews
Lennar - Annoyed there was no variety in choosing fixtures.
- Anonymous
- Verified HomeBuyer
- December 28, 2021
- Glen Burnie, MD
Annoyed there was no variety in choosing fixtures. Low end appliances. All these houses are going to bring overcrowding and traffic the area. House is okay. Maybe 3 years out of me here.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - Great people to help with whatever is needed.
- Temitayo B.
- Verified HomeBuyer
- December 28, 2021
- Glen Burnie, MD
Great people to help with whatever is needed.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Kindness
- Derrick L.
- Verified HomeBuyer
- December 28, 2021
- Aberdeen, MD
Most people we dealt with were easy to talk to, but that’s what they are supposed to be doing. When it came to a yard issue or something inside our home that’s where we had a few issues. I have 3 stars because when it comes to correcting an issue in a person’s new house you have to be patient no MATTER HOW MANY CUSTOMERS you have! That did not occur on a few occasions
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Not responsive to multiple issues after move in. Still waiting over 6 months
- Monique M.
- Verified HomeBuyer
- December 22, 2021
- Hanover, MD
Customer service is horrible. You recieve the run around of promises to get things fix and end up with no response to multiple phone calls to resolve issues that Lennar omit to being at fault and need fixing on thier end. The cost and value of the home is the worth the price. No sound proofing material placed in between walls. This is third home so I know what a quality built home and professional customer should be in the home buying process. I will never purchase another Lennar Home.
Lennar responded:
Hi Monique, thank you for your review. We are both disappointed and sorry to hear about the lack of response you have received regarding requests for your home. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Overall build quality and buying experience is good but not good
- Rajendra A.
- Verified HomeBuyer
- December 21, 2021
- Sykesville, MD
Overall build quality and buying experience is good but not good with responding to issues
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 1
Lennar - It was great working with the entire team at Patapsco Glen community
- Sushama J.
- Verified HomeBuyer
- December 15, 2021
- Baltimore, MD
It was great working with the entire team at Patapsco Glen community
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Roseanne
- Anonymous
- Verified HomeBuyer
- December 11, 2021
- Aberdeen, MD
Roseanne was awesome so was Ken. Issues are with the two guys who field calls when their are issues Bert and the other guy can’t remember his name really don’t want to.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 2
quick responsiveness
- Suong V.
- Verified HomeBuyer
- December 07, 2021
- Elkridge, MD
Wonderful customer service. Attentive and quick to respond.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - I wish it was better overall a lot of stress and you guys never
- Vance M.
- Verified HomeBuyer
- December 07, 2021
- Aberdeen, MD
I wish it was better overall a lot of stress and you guys never fix what we ask y’all to fix
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - Everything was so easy from start to finish.
- Carlos S.
- Verified HomeBuyer
- December 01, 2021
- Perry Hall, MD
Everything was so easy from start to finish.Its been 6 months since we moved in.Lennar still contact us if there’s any help we need.Great Company
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - The sales consultant was amazing and was very buyer centered.
- Monica S.
- Verified HomeBuyer
- November 25, 2021
- Aberdeen, MD
The sales consultant was amazing and was very buyer centered. The home buying process was painless resulting in a beautiful product,
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
The home building experience
- Carin L.
- Verified HomeBuyer
- November 23, 2021
- Baltimore, MD
My experience was amazing working with the sales staff as well as the builders through this process. I was included through the entire process
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Quality of home is not the greatest, we expected more for the
- Kanchana K.
- Verified HomeBuyer
- November 09, 2021
- Perry Hall, MD
Quality of home is not the greatest, we expected more for the price. The closing process was horrible and unprofessional. Our appliances as well as HVAC broke within the first 2 weeks of moving in. It took 2-3 weeks to get our refrigerator replaced. Can’t say i’m satisfied with Lennar.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Lennar - In general, I had a good experience working with the company-
- Sang Y.
- Verified HomeBuyer
- November 03, 2021
- Ellicott City, MD
In general, I had a good experience working with the company- I wish they can be more prompt with complaints. We still have leakage in our powder room and outside faucet.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
Lennar - I had a good experience for the most part
- Tracy M.
- Verified HomeBuyer
- November 02, 2021
- Aberdeen, MD
I had a good experience for the most part
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home buying made easy
- Hira B.
- Verified HomeBuyer
- October 26, 2021
- Baltimore, MD
Loved the ease of contacting the agent and getting through to the final process. Everything was easy and convenient and mostly done online.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
After the sale it is impossible to get in touch with anyone for home warranty issues.
- Jemal S.
- Verified HomeBuyer
- October 05, 2021
- Gambrills, MD
The quality of the home for the price is 7.5 stars out of 10. The responsiveness of the team that handles the 1 year warranty items is a 1 out of 10.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 1
There are some issues with paint and floor padding issues
- Suresh S.
- Verified HomeBuyer
- September 28, 2021
- Elkridge, MD
There are lot of issues with padding and even bricks those are outside are not aligned correctly, people who are building has to be careful when they do that and also same as floor padding issues, working with Mario if he can help us Haven’t reached anything about bricks in alignment issue yet
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - Very good and easy experience.
- Douglas J.
- Verified HomeBuyer
- September 28, 2021
- Hanover, MD
Very good and easy experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - The home consultant I worked with was phenomenal.
- Porsche S.
- Verified HomeBuyer
- September 21, 2021
- Glen Burnie, MD
The home consultant I worked with was phenomenal. She was very attentive to my concerns but the lenders that are used were not good at all. Very unorganized and I feel that they lacked experience.
Total Score 3
Quality 5
Trustworthiness 5
Responsiveness 1
The quality of work very poor. Their service was awful
- Anonymous
- Verified HomeBuyer
- September 21, 2021
- Hanover, MD
Many things in the house was not complete there were multiple plumbing issues no one wanted to fix the problems regardless of the fact of spending over a half 1 million on this home Lennar is not a good partner in service
Lennar responded:
Hi, thank you for the review. We apologize for the poor experience you detailed with workmanship and follow-up service for your home. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Willingness to help with any concerns to make sure you are completely satisfied with purchase.
- Wanda E.
- Verified HomeBuyer
- September 01, 2021
- Hanover, MD
I would recommend Lennar builders to my family and friends. Even with the minor hiccups with workmanship, they make sure you are completely satisfied with your home purchase.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Lennar - The overall experience was great.
- Alesia H.
- Verified HomeBuyer
- August 24, 2021
- Aberdeen, MD
The overall experience was great. We are very thankful and grateful for our beautiful new home. The financial advisor John Summey was especially helpful and straight forward.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lack of flexibility and transparency
- Andrew H.
- Verified HomeBuyer
- July 27, 2021
- Glen Burnie, MD
Sales and closing process was not pleasant
Lennar responded:
Hi Andrew, thank you for the review. We are disappointed to hear about the issues you faced with sales and closing. If you have any other items requiring attention, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 4
Trustworthiness 2
Responsiveness 2
Lennar - THE WORTH EXPERIENCE IVE EVER HAD WON'T BUY FROM LENNAR
- Jamshid A.
- Verified HomeBuyer
- July 27, 2021
- Ellicott City, MD
THE WORTH EXPERIENCE IVE EVER HAD WON'T BUY FROM LENNAR
Lennar responded:
Hi Jamshid, thank you for sharing your experience. We are disappointed to hear about your poor experience. If there is anything we can do to help, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
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