Lennar Reviews in Baltimore, MD

Overall good from Lennar. Materials used could be higher quality

Jeff Merk, Shayla Norton, Marc Friedlander are amazing and if I decide to get another home. I would pray and hope I work with them. But walking into my home I seen a lot things that were done that is not up to standards. Quality of workmanship could be way better for the price of the home. I feel like I shouldn’t have to do something of things that need to be done.

Nice home design, but too many flaws in quality and workmanship. These are some of flaws; no space for laundry in laundry room, ethernet and TV cable connection on wrong side of the wall, door bell deflective, garage door don't close evenly, and no room for towel rack in the master bathroom due to shower door hits the rack. It took warranty staff to fix my garage door five times, and door bell twice still not fixed. Waiting for this coming Friday appointment.

Customer service post purchase is worst

Annoyed there was no variety in choosing fixtures. Low end appliances. All these houses are going to bring overcrowding and traffic the area. House is okay. Maybe 3 years out of me here.

Most people we dealt with were easy to talk to, but that’s what they are supposed to be doing. When it came to a yard issue or something inside our home that’s where we had a few issues. I have 3 stars because when it comes to correcting an issue in a person’s new house you have to be patient no MATTER HOW MANY CUSTOMERS you have! That did not occur on a few occasions

Overall build quality and buying experience is good but not good with responding to issues

In general, I had a good experience working with the company- I wish they can be more prompt with complaints. We still have leakage in our powder room and outside faucet.

There are lot of issues with padding and even bricks those are outside are not aligned correctly, people who are building has to be careful when they do that and also same as floor padding issues, working with Mario if he can help us Haven’t reached anything about bricks in alignment issue yet

Roseanne is awesome. However, I urgent homeowners to check out their appliances. My frig is still not operational it it has been 4 months!

Home comes with a good amount of damage, then they claim it’s not under lennar warranty

The home consultant I worked with was phenomenal. She was very attentive to my concerns but the lenders that are used were not good at all. Very unorganized and I feel that they lacked experience.

Felt dismissed and spoken down to after the contract was signed. Very condescending salesman. Michael.

Poor finishing, very bad communication, only good experience was my loan officer very pleasant and helpful. Home is not worth the price. I certainly will not recommend Lenner.

Beautiful homes. Great spaces in the layout. Open floor plan is awesome. The home buying experience was good in some areas but not good in others due to little communication between all parties involved. Surprised the purchasing process has changed with Bids/No Bids. The lighting panels in the homes are really backwards. The color choices were changed due to manufacturing issues but owners had no say in the changes that were made. Construction folks created residue on my deck that i hope will be resolved. Finding out the home loan was sold to another company at closing was a shocker. The HOA cost is expensive compared to other areas, they need work on priorities of the community and issues with parking, trash collection, landscaping etc. Hope for the best. ... More

Customer care service not good

I wish it was better overall a lot of stress and you guys never fix what we ask y’all to fix

The quality of the home for the price is 7.5 stars out of 10. The responsiveness of the team that handles the 1 year warranty items is a 1 out of 10.

I did NOT like the experience with the Lending team. I almost lost my dream home Because TIM O was not able to research and find out some items had zero balance. He was poor and the entire lending department is poor.

During the buying experience I was displease to be told by my salesperson, Michael that i could not choose anything with regards to my home to include the lot and that I had to take what was given to me. In addition I requested a water view and was told that the remaining homes were sold and that wasnt true. On my first walkthrough with David he suggested that I ask my salesperson about rebates for my home and Mike told me he had no help for rme. Finally during my final walk through with Derrick the intrusion detector/sensor was discovered to not have been installed and he said he would have someone come take care of it but never did. Three weeks after my settlement date my garage door stopped working and I notified Derrick. He stated he would have a construction manage stop by to look at it and after two reminders he never sent anyone. ... More

It seems like there was a rush to build these homes and to sell them as quickly as possible. Doors are rough and not smooth from bad spray paint job. Trim and molding are rough and bumpy from poor paint job. Wood chips in doors, window sills, and trim that looks like were patched up and painted over without primer so easily distinguishable from the original paint. Dried up paint on glass windows and hardware. Cabinets had scratches and chips. Dried up paint spots on carpet. Just poor attention to detail for a home that costs over half a million dollars.

Quality of home is not the greatest, we expected more for the price. The closing process was horrible and unprofessional. Our appliances as well as HVAC broke within the first 2 weeks of moving in. It took 2-3 weeks to get our refrigerator replaced. Can’t say i’m satisfied with Lennar.

Lots of promises upfront, but the reality doesn't match what was said in the sales office. Constant drywall issues with multiple homeowners, there appears to be a very poor vendor being used continuously. For these high prices (and getting higher) there shouldn't be a wait list for a year to fix issues.

Mike was very helpful with the process, and made things easy to understand.

Unfortunately, I would not recommend a Lennar build to anyone. If, however, you choose to go with a new build, please lower your expectations. The workmanship throughout the home looks incredibly rushed. The paint job is poorly done, some of the kitchen cabinets are not level, rubber seams on doors damaged, framing on outside window facade falling down, wood chipped throughout the home, floor trimming around baseboards not flush, paint/spackle on carpet, lighting not flush with the ceiling, etc. It's incredibly disappointing to see your investment look so poorly thrown together. It is evident that there's a very poor attention to detail that Lennar has with building homes. Granted, these are production homes that are built rather quickly. However, at the end of the day these are homes that people invest their hard earned money into and it would be nice if Lennar ensured that each home was built to a standard of excellence. Furthermore, it's disconcerting to know how dismissive Lennar is when you raise concerns about issues that you find. Overall, I am not as happy as I had hoped to be. ... More