Lennar Reviews in Baltimore, MD
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Baltimore Homeowners Have to Say About Lennar.
Read all 164 verified reviews from homeowners that built a new home with Lennar in the Baltimore area. Baltimore homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Baltimore Area
View Homes
Customer Reviews
Lennar - It was good.
- James 1.
- Verified HomeBuyer
- June 29, 2021
- Glen Burnie, MD
It was good. First home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The layout of the home.
- Katia L.
- Verified HomeBuyer
- June 29, 2021
- Aberdeen, MD
Roseanne is awesome. However, I urgent homeowners to check out their appliances. My frig is still not operational it it has been 4 months!
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
Love,Love Love
- Sheila J.
- Verified HomeBuyer
- June 08, 2021
- Laurel, MD
Lennar is amazing from building to borrowing. They have great professionals and are more than willing to go the distance to make owners happy. Very responsive.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Made home buying veyr easy
- John K.
- Verified HomeBuyer
- May 27, 2021
- Aberdeen, MD
Made home buying veyr easy
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poor customer service
- Niko C.
- Verified HomeBuyer
- April 13, 2021
- Gambrills, MD
Build manager, customer "care" rep. missed several appointments, didn't contact to reschedule and overall left our new home purchase experience lacking. Didn't expect much and Lennar matched our expectations! Such a shame...
Lennar responded:
Hi Niko, thank you for sharing this review. We apologize for the issues you outlined regarding missed appointments and lack of communication on getting those appointments rescheduled. If you have any items still requiring attention, please send us a note at corporatecustomercare@lennar.com with any additional details you can provide, so we can follow-up. - Lennar Customer Care
Total Score 2
Quality 0
Trustworthiness 0
Responsiveness 0
Lennar - As a a first time homebuyer this experience has been fantastic.
- Chyneka P.
- Verified HomeBuyer
- April 07, 2021
- Aberdeen, MD
As a a first time homebuyer this experience has been fantastic. Thank you
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Great customer service and truly a wonderful homebuying experience
- Darian R.
- Verified HomeBuyer
- April 07, 2021
- Aberdeen, MD
Great customer service and truly a wonderful homebuying experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I am dissatisfied with how we received the exterior of our home.
- Vernell S.
- Verified HomeBuyer
- April 07, 2021
- Aberdeen, MD
I am dissatisfied with how we received the exterior of our home. We were promised a finished product and the sod was laid down poorly the driveway was never power washed the exterior we did receive the touch up paint around the house. We had to request the windows to be cleaned. I didn’t have a wow factor when I turned the key to enter my home for the first time. The floors were sticky dust was on the rails baseboards, doors and the floors
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 3
Lennar - It was good experience .
- Jayesh P.
- Verified HomeBuyer
- April 07, 2021
- Aberdeen, MD
It was good experience .few minor issues that they promised to take care of that.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - They were very helpful and understood what is being convey to
- Patricia M.
- Verified HomeBuyer
- April 03, 2021
- Aberdeen, MD
They were very helpful and understood what is being convey to them about what you needed. They are also very helpful.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
The knowledge of the homes by the sales office. The construction site manager was great when going over the home during the walk through prior to settlement
- Lisa G.
- Verified HomeBuyer
- April 01, 2021
- Aberdeen, MD
I did NOT like the experience with the Lending team. I almost lost my dream home Because TIM O was not able to research and find out some items had zero balance. He was poor and the entire lending department is poor.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 4
What stood out most that things look to be done in a rush manner.
- Anonymous
- Verified HomeBuyer
- April 01, 2021
- Aberdeen, MD
A lot of things in the home were covered up and not done properly. I am still awaiting for certain things to be fixed and should not have to wait for the one year housing settling process because it has nothing to do with the house settling process.
Lennar responded:
Hello, thank you for sharing your experience. Please send us a message at corporatecustomercare@lennar.com with any additional details you can provide and we will follow-up on your behalf. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
Lennar - Home buying experience made easier.
- Erika T.
- Verified HomeBuyer
- April 01, 2021
- Aberdeen, MD
Home buying experience made easier.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Everything went so smoothly.
- Chenelle J.
- Verified HomeBuyer
- March 31, 2021
- Aberdeen, MD
Everybody was friendly and helpful!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - We are so happy with lennar
- Durgarani S.
- Verified HomeBuyer
- March 31, 2021
- Glen Burnie, MD
We are so happy with lennar
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - The people.
- Cathy P.
- Verified HomeBuyer
- March 31, 2021
- Hanover, MD
The people. Keith and Phill have been very helpful to me always available to answer a question about the house. As a single homeowner I really appreciate them. They are the best!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Love at First Sight
- Ayokunle S.
- Verified HomeBuyer
- March 31, 2021
- Aberdeen, MD
The initial process stood out to us the best. When we saw the model homes we were sold! Michael was so amazing from day 1 explaining the ins and outs of what to expect. We are very grateful for the wonderful customer service experienced throughout our move.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - The overall experience was positive.
- Benedict I.
- Verified HomeBuyer
- March 31, 2021
- Elkridge, MD
The overall experience was positive. I have seen some issues with the quality of craftsmanship as I stay in the house longer and notice additional items.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Lennar - When we had our preconstruction meeting hey broke ground the
- Denise G.
- Verified HomeBuyer
- March 31, 2021
- Perry Hall, MD
When we had our preconstruction meeting hey broke ground the next day.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I had a very good home buying experience.
- Judy W.
- Verified HomeBuyer
- March 31, 2021
- Laurel, MD
I had a very good home buying experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
High dreams, mediocre reality
- Anonymous
- Verified HomeBuyer
- March 31, 2021
- Glen Burnie, MD
Lots of promises upfront, but the reality doesn't match what was said in the sales office. Constant drywall issues with multiple homeowners, there appears to be a very poor vendor being used continuously. For these high prices (and getting higher) there shouldn't be a wait list for a year to fix issues.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Lennar - Ive not hearing from the customer care team after 3/10.
- Heewon C.
- Verified HomeBuyer
- March 31, 2021
- Elkridge, MD
Ive not hearing from the customer care team after 3/10. I know there will be some of contractors gonna visit me for after care, but no plan is shared and i did not get any of updates. Recently, I call and text messages to the customer care team and i did not hear anything back from them. This is my first house and i was so excited. However i really have to say this. The way that they finished house isn't really beautiful and all the minor details are bugging me because i keep seeing it. I know i am still under the warranty period but im wondering what is the purpose of having warranty when ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Lennar - Very customer service orientated.
- Stephen L.
- Verified HomeBuyer
- December 08, 2020
- Glen Burnie, MD
Very customer service orientated. Took time to explain all forms and answered all questions. Really easy to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Trust worthy, friendly, and knowledgeable team makes the home
- Saleem M.
- Verified HomeBuyer
- November 08, 2020
- Aberdeen, MD
Trust worthy, friendly, and knowledgeable team makes the home buying experience easy. It is an one stop shopping destination that provides all resources necessary buying a new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everything that glitters isn’t Gold
- Teyahn G.
- Verified HomeBuyer
- April 29, 2020
- Hanover, MD
Being as though we’re a small family of 4, in our early/mid twenties, we were very excited to buy our first home! We’re on the bottom of the condos and it’s the worst! We can hear EVERY footstep from the top condo. We had to get a new garbage disposal installed two days ago (we just moved in Dec 30, 2020). We’ve noticed paint chipping on multiple walls and somewhat of a messy caulk work done in the shower. The garages are extremely small and tight. I don’t appreciate the fact that we’re not “allowed” to place the garbage and recycling bins outside. I hate the fact that neighbors complain ...
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 1
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.