The overwhelming defects in our new home and the lack of response to our concerns is heartbreaking. We watched our home being built on a regular basis and pointed out deficiencies and wanted them addressed to no avail. We moved in and are now living a nightmare in trying to resolve workmanship and defective materials. Contractors and Manufacturers are at odds and we are their victim of circumstance. This was to be our final home purchase for our retirement. It is seriously going to kill us first with the anxiety/stress and depression we are experiencing. We've only lived in our Villa for ...

Lennar responded:
Hi Anthony, we are very sorry to hear about the workmanship and other issues you've experienced with your new home. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar is Horrible

Richard T.
Verified HomeBuyer
September 24, 2019
Fallston, MD

I will never recommend to anyone to buy a Lennar home. The quality of the materials (drywall especially) is pathetic. The workmanship is below average. The trustworthiness is a zero (it wasn't an option). After purchasing the home, all Lennar has done is lie to us. Responsive to issues . . . got to be kidding me. Lennar doesn't respond to issues. Lennar is worthless.

Lennar responded:
Hi Richard, we are so sorry to hear about the issues you described with your new home. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

No focus on quality

Anonymous
Verified HomeBuyer
July 30, 2019
Gambrills, MD

Quality is lacking from product to people at Lennar. They rush you to sign documents without explaining what you are getting that differs from the model. The sales people are rude and will tell you whatever they need to in order to get you in the house. This company and its people have no integrity.

Lennar responded:
Thank you for sharing your comments about your experience. We are sorry to hear about the difficulties you had. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can review and follow-up. – Lennar Customer Care

Total Score 1

Quality 2

Trustworthiness 2

Value 1

Responsiveness 2

As soon as you buy the house the problems start

Anonymous
Verified HomeBuyer
July 30, 2019
Glen Burnie, MD

Mistakes all over in what you asked for. . Looks nice until you uncover all the rushed poor workmanship all over the house.. Getting a response to issues is a nightmare with numerous requests needed, supervisors that do not respond, workmen that do not show up, and then you find what is "not covered" you were not told about. Regret purchasing a Lennar home,. .

Lennar responded:
Thank you for sharing your feedback. We are sorry for the issues you have had. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Lennar - There was dishonesty from salesman and lenders

Sonia M.
Verified HomeBuyer
July 19, 2019
Harmans, MD

There was dishonesty from salesman and lenders

Lennar responded:
Hi Sonia, thank you for your feedback. We are sorry you had difficulties with your purchase. Please send any additional details to us at corporatecustomercare@lennar.com, so we can follow-up on this matter. – Lennar Customer Care

Total Score 1

Quality 3

Trustworthiness 1

Value 2

Responsiveness 1

Poor craftsmanship and pride

chris S.
Verified HomeBuyer
July 17, 2019
Glen Burnie, MD

This is my first home and i must say i am disappointed in the quality of the craftsmanship. I've been in constant contact with Lennar customer service to attempt to set up repair services to fix multiple issues within my new home. Before closing i had to have the roof redone because it was not done correctly the first time. Over all i am not impressed with the quality of the work.

Lennar responded:
Hi Christopher, thank you for sharing your feedback about your new home. We are sorry to hear about the difficulties you've had. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

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Lennar Reviews in Baltimore, MD

What Baltimore Homeowners Have to Say About Lennar.

Lennar

Customer Reviews

DISAPPOINTED

Lennar is Horrible

No focus on quality

As soon as you buy the house the problems start

Lennar - There was dishonesty from salesman and lenders

Poor craftsmanship and pride