Lennar Reviews in Washington, MD

I understand the labor and material shortage due to COVID but want get the new home completed even with delay. However, the new home has many items not finished such as the garage door. We have been forced to accept new house with many uncompleted things and defects. We have given Lennar construction supervisor a list of things need be improved but has nothing done so far.

I’m a first-time homeowner. What should have been the best day of my life was anything but! Lennar won’t work with its customers to accommodate their work schedules. I not only MISSED my closing but I also received NO home orientation and as a result know absolutely nothing about my house. If I could do it all over again I would never have bought a home from Lennar.

lenders dishonest and delayed, loss of income, horrible finished product, cheap and fast, nics chaulk, dry wall, carpet, worst experience start to now. will do everything possible forever to help others avoid the pain and stress.

I never received a New Home Orientation. I never received a pre drywall orientation. The property was poorly constructed! Each day I’m discovering new issues and needed repairs in the house. I was so excited about purchasing a brand new home, which turned out to be a huge disappointment!

We had many discussions about the floor not being level because of flooring joist that were over cut and not supported properly. We have kitchen cabinets that don’t work and after submitting repair order they show up with no parts and say put another request in. Main bathroom above garage is not insulated. Huge temperature difference between the first floor and second. All concerns that were pointed out during construction and after with no corrective actions planned.

Original price of this house was 433 but changed by Seles person to 456,390 and said it was website glitch and somehow convince our realter as well and threat me if I don't promise to buy then she'll send to other Indian how will pay on cash, this house was sold 2 different people earlier and fraud with them and sell it to me. after I purchased this townhome, i was promised to get security system with Eero router, but I didn't get that and when i asked them they salesperson said we no longer providing anyone but i can see all other new homeowner still getting them, didn't get celling fan and blinds but others are getting them. ... More

This is the worst experience! I've went so far as to send Amy Basne (Senior Advisor), Stuart Miller (Executive Chairman) and Rick Beckwitt (coChief Executive) an email requesting their assistance for home repairs.

DO NOT BUY WITH LENNAR. THE ENTIRE PROCESS WAS FRUSTRATING TO SAY THE LEAST! GO ELSEWHERE!

Please do not EVER purchase a home with Lennar, the customer service is awful. They do no reply to request. The home are rushed and have so many errors. The materials are cheap and the quality of the home is poor. Im looking to sale my home ASAP and build elsewhere with another builder.

This was a terrible experience and the home was not built well. Still dealing with issues. I would not recommend this builder at all. The quality of work, lack of follow-up for the builders and lack of professionalism/courtesy of Lennar Title.

This was my first home I have ever purchased and Lennar homes absolutely ruin my experience. First, the sales rep I worked with (Amber) needs to find a new line work. While my home was under construction, I would periodically reach out to her with questions and at first I thought maybe she was just having a bad day based on the attitude I got however, it became a re-occuring issue and I realized she was just a completely rude and nasty person. You should never tell a customer if they have any questions or concerns feel free to give you a call and then when you call with a question you act as though I am bothering you. The construction Manager (Justin) is a complete liar, he said the day I was scheduled to close they would have the items fixed that were marked during my final walk through. The day I closed none of the items were completed and still my door is not painted. Imagine having a brand new home and a door is unpainted. The workmanship done was poor as well as the quality control. They installed a ring video camera door bell which do not work. They didn’t even leave me the box it came in. I have been fighting with the ring company for the last month on helping me to get it in working order. My shower rod in my second bathroom completely fell apart the first day I moved in. All of my bathrooms were clogged two weeks after I moved in. Again cheap poor workmanship. The purpose of buying a brand new construction home was so I didn’t have to play fixer upper and this home is making me do just that. To all prospective buyers please do your research, there are far better builders to work with. Lennar is not the builder to purchase your brand new home with and based on my experience I would not ever work with them again in the future. ... More

Was Not a Warm Welcome, treat like I was not a person or my wife as if you don’t care. Everyone room was decorated but we was put in a plain room with the notary and had to yell to Lennar person across from the room if we need questions answered so unprofessional all the way even when key was put on table not out hand so wrong in so many way not even a picture like the other people was doing and ringing a bell . Plus the Townhouse was not clean did not do what we ask on list so rude.

From sales, to mortage, to title, the experience was among the worst ever. These guys are spread thin and delivering below average quality across the board!

Deceptive sales office, poor quality, unresponsive, avoid.

This experience was not one I would recommend. After all the trials and tribulations I still had work being done on my home the day I settled and it was like pulling teeth to correct what was identified was wrong. Not from just me but also my paid professional inspector. My upstairs primary bedroom makes popping noises as we walk across the “brand new floor” as does the steps. Feels like I’m in a old home. The workmanship is terrible. The walls are not straight and so are the ceilings. If I could attach photos I would. My guest bathroom had a crack in the tub, the baseboards are not completely covered. I could go on and on. ... More

We had so many issues but didn’t get fix at all or on time I would never recommend friends to buy Lennar home because of all cheap material and price which is not worth it compare to houses we bought previously. Still waiting for garage door to be changed , loft to get fixed , front door key not working , cheap flooring to get fixed and so many other issues.

Don’t purchase a new house because they put them up too fast with many errors. The homes are not sealed and protected from outside rodents. Let wide open while being built and rodents nest in these new home and the builders deny resolving the issue.

I recently bought a home with Lennar and it was a horrible experience all around. Worst customer service but I could have been ok with that had the workmanship been up to par however when I did my walk through cabinetry molding was literally hanging from the ceiling, floors were the wrong color, tack strips were completely exposed under the carpets resulting is blood being drawn multiple times from stepping on them, no appliances or hot water, and that’s just to name a few of the many issues found just based on workmanship. When confronted with the obvious poor work we were met with “this is normal” and “you can only expect that level of workmanship from a full custom home.” If I could go back in time I would never work with this builder again mainly because they refuse to even make things right. I understand things happen but when you gaslight a customer and refuse to fix the mistakes made that speaks volumes about a company. ... More

I have already shared my experience with Lennar. Experience: problems after problems

Very unhappy with this community. Parking is horrible, walls are very thin, neighbors are rude and inconsiderate. Will be doing the very minimal time of my loan terms before I’m out of here.

any one trying to buy with lanner please contact the people those buy house. They promise so many thinks but as soon you sign the contract they will forget you completely. I have so many issues with the builder and not solve any think. All workman ship is very poor and not good Job; Please ***think before

From start to now my whole experience was horrible with Lennar. Still having issues. They sold me a house without making the proper drainage. Even the site work is not done yet. The house is falling a part. Will Never ever buy from them and recommend to keep away from this company. The problems never end. After the closing almost every day we are having a fixing job.for example I’m expecting another crew today...! Ridiculous..!

The Sales Manager at Spring Creek is awful!!!