Lennar Reviews in Washington, WV

The home buying experience was great. Brad Broseker and Steve Mustin were really great.

As a first time home buyer, my experience with Lennar was great. My home buying team was wonderful! With the many questions I had my team took the time to answer my questions and assist me with completing documents. I’ve heard many horrible stories of purchasing a home but my experience with Lennar was exciting. I love my mew home!

Overall I had a great experience. I’m a first time home buyer, and from the construction to the lending, everyone I dealt with was helpful and spent the time to walk through the process. I wasn’t a very needy client, but if I was they were so patient. In the 3 months I’ve only had 1 minor issue on a small leak to submit that was resolved within 24 hours of my conversation with the lennar poc. While we all want perfection that is not realistic, it’s more about how they’ve responded and have all good things to say about my experience.

I would definitely recommend Lennar for your building needs. Our house is beautiful.

Very good in what they do

Overall quality at the price point is great. Only wish is that they would use higher quality paint and carpet for the houses. The paint gets scuffs and marks if you lightly brush by and the carpet is very low quality. But overall I am satisfied.

Good Builder to consider

Expect a long process. On the final inspection, take note of everything so the builder can fix it

One level living is the best plan ever! Tall ceilings add to the feeling of a larger home. Everything you need us accessible but not crowded. Only downsides: wish we had an outdoor patio space and a longer driveway.

Great community to live. I’m loving it.

The experience was very easy and quick. The team was a great help with everything. all the way until closing. It was one of the best experiences I ever had.

We had a lot of fun and excitement with our new home purchase. The overall quality of work has been good, the only issues we had during the process is that the construction crew left a pretty decent amount of small paint drops all over the carpet. There were a few little areas of the rug that were also pulling up slightly and fraying parts at some of the edges of the carpet where it tucks into the seam at the walls, nothing major. Overall we are pretty happy with the house. There were some scratches on the appliances that magically appeared after our initial walk through as well, but overall it’s liveable and we feel like we got the bang for our buck. ... More

Overall I am pleased with my new build. However I’ve noticed a lot of issues after moving in that have to do with things being rushed as far as painting and craftsmanship. I would not trade my home for anything!

This is my 2nd Lennar property and the highlight of this time around buying experience was the NHC David. He was very informative, responsive and helpful throughout the whole process!

It was a good experience overall.

LENNAR CS team was happy to resolve my issue!

Straight forward purchase with no surprises. No big issues with construction quality so far after six weeks. Would have preferred to see incentives not tied or not fully tied to use of Lennar affiliate companies. Lennar customer service exceeded expectations.

Lennar has nice homes. However, the sound proofing is terrible

It was great overall, felt kind of lost when it came to knowing about our community and how to get information for that.

Pretty good experience overall, a few construction quality issues, that if not pointed out and corrected by buyer could have been a problem post settlement. Response to concerns were handle before settlement and I’m overall very happy with the final product and purchase. Response to post settlement issues has been satisfactory and a good process. Now I just would like to see community improvements continue to be done, (ie grass, trees and overall visual improvements continue to be a priority to make this the community Lennar promised it would be no prior to purchase.

Ok experience with Lennar. The Closing process was a breeze, the level of professionalism was immaculate. On the other hand the workmanship on my home was poor. I can still feel the padding underneath the carpet. It was not a easy transition as I thought it would be.

Miles and Greta have been amazing, but we have had a less than amazing experience with the after-move-in manager. We hope to soon have the same amazing experience as we had in purchasing and building our home.

We chose Lennar because of their reputation. I never owned a Lennar home before. My last few home have been new builds with DR Horton, Ryan and now Lennar. Overall the home is nice, I believe the craftsmanship could be better, drafts around winds and doors, drywall dust everywhere, paint splashes all over the tile and flooring. When you pay $400,000 for a home you expect better, especially a brand new home. The customer service could be better also, when you are in the home buying process everyone is your friend and wants to help, but once you get the keys after closing it's hard to get responses and help. I never received my HOA docs until a week after closing and I thought by law you are suppose to receive them a week before closing to review. So things like that, I didn't like. Lennar has been in the business for many years so amateur mistakes like that should never happen. If you are going to buy a Lennar home, keep notes and stay on them to get answers and results, especially HOA related issues and documents. I think they are getting to big for their britches and the customer service has paid the price! ... More

Unfortunately, I feel as though my house was rushed. There has been many issues I had to put tickets in for. Most of the issues have got fixed, others I am still waiting on. Lately, the customer service representative has been unresponsive.

The customer service is fair. Once you’re on your home, they don’t think repair issues are important. The person who answers the phone is rude. She acts like your issues are not a big deal.