Lennar Reviews in Washington, MD

Everything is okay, the home is beautiful.

Our new home took 21 months to deliver, it was partly because of COVID situation which is beyond anyone's control but the approvals with county took more time than expected due to property boundary issues. Lennar's communication was very poor during this time and we were notified only when we escalated it. But once all the approvals were received the construction went as planned and home was built in 7 months. On the build quality, the materials used by Lennar were of good quality. The workmanship was average. The construction manager was helpful and answered every question with patience but was clearly overwhelmed as more than 4-5 units were under construction at the same time. There were a few missing things during construction but were corrected once notified. Overall it was a long process but we are happy to be finally in our home. ... More

I am satisfied with overall Lennar experience. Everything was build according to my specifications. Company representatives spent great deal of time with me helping to choose options and delivered the house in planned schedule.

Exceptional construction team, customer service folks- best of Lennar are the construction managers and the actual quality of the home

I feel they worked really hard to meet the deadline, we settled on time

Despite buying and moving during the pandemic, the overall experience as been positive. Everyone Idealt with was attentive to my needs and addressed every issue and concern I had

There were too many things wrong or not perfect in the new house. During 6 months, most of them got fixed, some in a perfect way some imperfectly.

Workmanship is poor in some areas.

I've experienced some concerns but so far it has been a good experience - which could've been great if I didn't feel like I live in the middle of a construction zone. I realize that it is temporary, but it doesn't make sense to build houses on each side then build one in the middle afterwards. I'm awaken regardless whether I'm ready to get up or not. If I'm working from home I have to mute the calls, from all the continuous banging and knocking. I'm concerned about debris, dust, trash, materials and people always in my yard. Some of the grass in my back yard had to be replaced, and got messed-up again from construction run-off, there's a deep track left in the front of my house from a tractor that needs to be fixed. ... More

I had a great experience.

Lennar Sales Associates, Loan Officers, Title Officers, Customer Care Rep./Associates are ALL Excellent, Responsive and Diligent! The entire process, from initial purchase to final move-in went smoothly. I would have given 5-stars but for one thing the cleanliness of the house on move in day inside and outside was not good.

I just purchased my home. The Home has a few nuisances but overall happy with the workmanship and especially how fast they are putting these houses up. The customer service after the closing is the problem. I cannot reach the service or get a call back from a trouble ticket. I put 3 trouble tickets and I might just have to fix those items myself. Leak in shower doors, empty grass spots and lights dangling from the ceiling.

Ashley made the process very easy and took good care of us. She is very helpful and very nice. It was great working with her. Thank you so much!!!

Overall experience has been good.Only issue is there has been a couple of damaged things that have taken a little longer to get taken care of.But besides that no more problems.

The personal es well trained and care about the homeowners.

Ed, and Clyde were awesome always professional and was prompt in getting the work orders completed. Awesome. Let me add Kara she was always helpful in the sales office always kept me updated throughout the process.

We especially liked the concept of packaging options for upgrades to the basic home rather than individual pricing each option. Although the selections with the packages were somewhat limited, they represented current trends in home construction,

There were no surprises, making trustworthiness the most important attribute.

We had some of the repairs still . Waiting for them to be fixed.

My overall home buying experience with Lennar was great. The level of experience and knowledge with the team is incredible, and I love my home overall. However, it's was disappointing when I had to accept that I was walking in a brand new home with three long cracks in the garage that will not get fixed until the cracks get larger. And now the ceiling in the living room is beginning to crack from one end to the other. I just think being in a new home less than 60 days and experiencing this type of problem is unacceptable. I understand the concept of a home settling, but I don't think a new homeowner should walk into these kind of issues from day one. It takes away from the joy of purchasing your home. ... More

I had a very good experience with Jeff, he walked me through my new home and he went over the fuse box, the utility room and other important features of the home.

Unfortunately my Lennar rep was moved to another community and I didn’t have the onsite assistance I needed at times. Therefore I did not get to walk through my house until it was almost done.

It was great working with all of people I came in contact with.

Attention to detail in finishing needs to be involved. Thanks.

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