Lennar Reviews in Minneapolis St. Paul, MN

First time building a home. Lennar was easy to work with, professional, strong communication and responsive. Would build with Lennar again.

We have built a ***** before with the contractor listening to us and providing options. There were minimal options with Lennar. Also I had to search home decor stores for samples of the flooring, countertops, stone, etc. Lennar only provided thumbprint pics via email. The employees I had contact with were great but couldn't do much but follow Lennar rules.

Lennar did a great job through the whole process. The only hiccup was that the day of closing there was a ***** outage (completely out of their control) so our remote closing did not work. They were able to schedule a in person closing immediately and were very accommodating.

No cohesiveness between mortgage and seller, many things needed to be fixed and still need to be fixed in the home. would not buy from lennar again if we had the chance

Find a different company to install sprinklers and sod. The company Lennar used is terrible.

Purchased our home through Connie ***** at Lennar. Working with her was a phenomenal experience. Also super happy with Beth ***** at Lennar Mortgage. Both went above and beyond to make this purchase as smooth as possible. Having purchased more than 10 other homes, this by far was the smoothest. You’re in good hands with them. The only reason for not giving a perfect score is because this is a second home for us, warranty work needs photos to begin working on issues and that makes the process more cumbersome. I would definitely purchase another home from Lennar.

Lennar slaps these houses together pretty fast. You are not allowed to make changes to your build, including any light decisions. Don't even ask if you can pay extra for a header for a deck, they are very strong in their response, "we don't do that." We were told a wasp nest on our house would be removed before we moved in. When we moved in they said, yes we removed it, the wasps just rebuilt it the next day. We were there daily, so I question their honesty on this. They ***** you to use their financing and the person did not feel truthful. He promised a certain percentage for our loan but before signing we noticed he had increased our down payment amount to buy down points without telling us. He was hoping we wouldn't notice. We needed a quick move in home and Lennar has plenty, but ideally I would have taken my time and built with someone more personable. ... More

This is our 2nd Lennar house. The lot location and proximity to everything is great. We love our new homes layout. Construction did a great job! We're very happy

Best thing with overall experience was Robbie. Great communication.

My overall total experience influenced my experience

Lennar has been very good to work with but one of the subs could learn a lesson in customer service. I.E. the sub contractor who did the final grade and sodding needs to be more transparent about what water costs are in Buffalo. I can afford the bill we are about to receive but some of my new neighbors are very young and will not be able to afford a$1,200+ utility bill. First of all they told everyone that if they can't control the irrigation system they won't guarantee the sod. They then proceed to OVER water the lawns. I didn't realize how much and how often they watered until I moved in and took over the control of the watering. 85,000 gallons of water in a short timeframe is excessive. Plus, when they graded my lawn they hit my new shed with a skid steer and knocked it off the foundation. They also damaged one corner of it and has yet to return to repair it as they promised. I will soon hire someone to fix it and send you or them the bill. ... More

As it is a new unit. This week the AC stopped working, so far all the positive aspects that had for the years are diminished.

too often the builder stopped short of making the home "excellent" vs "just acceptable" and lack of ability to make small changes was a little disappointing

the speed of service and quality that it is built. and Brian was great to work with in buying the house!!

Love our home, and the experience of buying was so-so. Lennar never dropped the ball on anything major, but there were often lapses and delays in communication around things like dates and documents. I certainly don't regret buying from Lennar, but I do think the communication between the Building Manager, *****, and sales team should be improved. For instance, on the morning of our closing, the building manager was not aware that the closing was happening and didn't have the home unlocked/ready until we called about it. A minor inconvenience, but that's just one example contributing to the general sense of feeling forgotten about until being the squeaky wheel. ... More

If you don't want anything personal, this is the builder for you. They don't care about what works best in the house or for your family. They're a corporation all the way . Cheapest product for the most amount of money. Be prepared for a remodel starting on day one.

Erik does an excellent job, very easy to work with. He is one of the best people I have worked with. his follow threw is great. Great person

Our experience up until we started working with the financing team was wonderful. Our mortgage officer, Jeff, was not good to work with and created a very stressful experience as he provided incorrect information that led us to pull unnecessary funds from our investments.

Good

Great experience with everyone at Lennar!!

When we bought our house, we had to pay out of pocket for an inspection (this is normal), but the imprecation came back with so much damage to the roof that we almost walked. Lennar said they "had all items fixed" post inspection, so I paid out of pocket for another inspection, and the same if not more damage to the roof was noticed. Went back and forth with Lennar and again almost walked and was close to filing a suit to get my earnest money back. They came back a third time and said they fixed the roof, and we had to pay out of pocket again to have the roof inspected, and it finally past. With three separate inspections, the house was finally up to code, but we ended up paying $1600 out of pocket for three inspections that we have nothing to show for except knowing our roof is now what it should have been in the first place. I'm still trying to get someone to fix an erosion problem on the east side of my house and it's been about 7 weeks and no resolution. ... More

Average quality at best in build. Not many custom considerations. But very quiet and peaceful area. Lots of wildlife around, including many deer and geese. Almost no traffic, which is good considering there are no sidewalks planned. People are friendly with plenty of walkers and mixture of generations.

My experience was Lennar was amazing all the way through. Everyone was incredibly helpful and on top of things - they made the process easy to understand and follow, and put out a quality product. Couldn't be happier.

Sara *****, our warranty agent has been terrific. With any new house, there are tweaks needed. Sara has been right on top of our service requests. The “trades” she has sent out have been professional and friendly. Lennar and employees have been great.

Unprofessionalism with Lennar staff