Lennar Reviews in Minneapolis St. Paul, MN

My wife and I found it very easy to work with Lennar. The employees at Lennar were knowledge, very helpful, and were quick to response to questions or any issues. We would highly recommend Lennar to any friends, family or anyone looking for a new home.

I am very enjoy my new house, everything is good, thank you lennar team

We are pleased with the quality of our new home. The process was smooth and ahead of schedule. We were kept informed of progress throughout the build. The construction manager, Eric, is superb! Very detail-oriented and responsive. All the build teams did high quality work. Definitely recommend!

Jennifer and Erick have been great with the process. Fast response on any issue we may had

This is my 3rd new construction home and my experience with Lennar has opportunities for improvement related to craftsmanship and responsiveness . We had carpet tacks all over beyond any experience we had before and the response we received is that is normal which is not. The sliding door in the kitchen was missing the lock. The lock was not there at alll and two months in the air conditioner is not working when is hot and the feedback is that an appointment is set for two weeks later to have someone to just check. This is not the experience I was looking to have specially when this is my 3rd new construction home and I had good experiences before. I suggest that the team look at the suppliers they selected because we went with Lennar based on recommendation and so far we are disappointed. ... More

Many issues with appliances not working and minor detail flaws

If you close in spring done expect your yard to be graded, your sprinklers to go in, or to see your sod anytime soon. I was PROMISED I was first on the list when that came. That was in April. It’s 90 degrees in June and I continue to look at a mound of dirt, weed bushes up to my chest, and ricks where my grass should be. It’s a joke. Don’t give them a dollar if you ever want service from Lennar. I avoided writing this review, but they kept asking for one. So, here we are.

Over all I am disappointed with the experience so far. There has been little to no communication regarding the outstanding items. Many of our neighbors are all so frustrated with the lack of progress and communication. There seems to be more emphasis on starting a home than finishing it. There is garbage all over from construction, I was picking it up but after several black trash bags a week I am done picking up after the construction crews. We (us and neighbors) are very concerned about how the area will look when and if they get it complete.

For the money spent, I am disappointed. Issues range from customer service to craftsmanship

Quality issues with almost everything. No transparency from the construction manager and overall no good communication. Lennar’s standard is much lower than it should be and even though the work is done it is not quality. Anywhere they can they are trying to cut corners to save money and try and just do “good enough” work. Even though their work is clearly sub-par. Yes our house is completed and yes we are happy in our home but Lennar’s quality control is lacking, their honesty and transparency is sub-par at best.

During our closing day we walked in on painters touching up spots. The new home experience was completely taken away from us and nothing was done to make it more memorable. Most recently, as we started planing our basement work to finish our basement we realized that the water heater was placed just in a random spot that takes away square footage from the future bedroom. The reps told me because the house came with an unfinished basement the water heater can get placed wherever . It would be nice to have the water heater moved or be compensated for losing square footage.

Be careful what you sign up for.No flexibility on Lennars part.The home was well built.They tell you they will fix any thing but it’s at their time line.Love the area.No flexibility on when they will finish the house.If its beneficial to them,that’s when you have to close.The toughest part of the whole process was working with the lennar mortgage company. A nightmare. Otherwise,we’re happy we bought this home.

I have had such a good experience, especially with Erick and Jennifer. A couple of minor issues have come up and they respond quickly and have taken care of it in a timely matter. I feel like they really care about doing a good job and going above and beyond!

Overall in general good experience so far. Do think items missed during final walk through should not be considered damage and not covered under warranty just because they went unnoticed

Empty promises. Deceptive sales tactics. Unresponsive building manager. Deceptive purchase agreement. No response from customer services. Some incredibly incompetent decision’s made to save a buck.

Trim, doors, paint are all subpar quality… very surprising for the amount one pays for these homes. Structure well built.

I have issues with some of the products - flooring gets dents/scratches easily. Walls are crooked. I like my home and the area that I bought in. I am glad my daughter & realtor found the place. Just wish the workers would take a little more pride in their work.

Great experience! Everything looks good and smooth process!

Lennar was great to work with while buying our home. They did everything to help us get into our home smoothly. With any issues they had quick response to fix the problem.

There were areas in my home not completed and Tommy and Jennifer from Lennar have been giving me the run-around. The demeanor of the team makes you feel like they are insulting your intelligence. I should have known better than to trust someone's word. The entire experience is a nightmare.

From the minute I walked into the Sales Center and met with Kim, my home buying experience has been outstanding. What I feel sets Lennar apart is that the customer service hasn’t stopped now that I’ve moved in. What few service calls that I’ve had have been handled quickly and professionally. I can’t recommend Lennar enough!

We didn’t know what to expect with our new home and with nothing inside it it felt like the lack of character might be a bummer but once we moved all our stuff in the home came to life in such a wonderful way! We love our home and could not be happier with every aspect of it!

Overall we love our new home. It is beautiful, and we loved not having to make so many decisions during the building process. Our one complaint is the quality of materials and workmanship. For the price we paid, we expected better. With that said, Lennar has been great about fixing the all of the issues, so overall we are satisfied.

The purchase agreement process was the simple part in the buying process. After that everything was stressful. The home sales consultant was horrible to work with. Our home celebration walkthrough was not a celebration. Unfortunately our home was not ready to close. There was lack of quality work and the home was nothing compared to a model home. It has been 3.5 months since closing and some of the outstanding work is finally complete. The project manager is unresponsive and there is lack of communication between the sub companies and Lennar. We have also spot painted the house more than 3 time since closing because the quality of paint is awful. No one can touch the walls because that will cause marks. We will not consider Lennar new build ever again. ... More

Pay the extra 50-100k for better workmanship, materials, and construction management with a different builder. Everywhere we look my wife, myself, and guest see examples of poor craftmanship. I don't know who was overseeing the quality of this build but they need training. The standard was set low. I have and will continue to share this sentiment with anyone who asks about the home