Lennar Reviews in Minneapolis St. Paul, MN

The process of buying our home was easy and we were well informed along the way. Once in the home there were a few items that need fixing or touch up. Our expectations can be that we want perfection immediately but reality is that there will always be imperfections, however new is really nice!

Some inconsistent information received during purchasing and building experience. Satisfied with the house but hoping the quality lasts as long as it should.

I really need to wait and see how the yard comes out before I can make a real recommendation. Still need some things inside done and outside

Appears interior trim work was rushed, many gaps.

No communication from land development company. No idea when the sod/irrigation etc. will be installed or future plans for property.

Overall, this is a good home buying experience

Overall Lennar is a great company to work with. The staff that they have are very nice, great to work with and very responsive to issues. The area that is lacking is the details of the work. After moving in I realized that there are window frames that the nail marks that were covered with sparkle were never wiped/sanded down so there are just clay clumps all over the window frames. Also, we had 3 different water issues (dishwasher base cracked=water in basement, washing machine hose not tightened= water behind washing machine and on bathroom floor, cracked ceiling vent= water all over floor of bathroom during rain. Another issues is several nails sticking out of the carpet on the stairs. While these issues were definitely disheartening, I am still happy with our purchase overall. ... More

The home is very beautiful. In comparison to the home I bought 2 years ago the finish work on this home needs improvement. Miters, paint drips, grout work, touching up nail heads and other aspects are a bit sloppy.

Everything is fine. People we worked with were very nice and helpful. Love the house.

Selling agent was courteous and responsive. Our final walk through went well and the contractor who assisted us with that was great as well. Since moving in we've had a few issues lennar and Amazon have come out to address. Lennar was quick to come out the first time but we seemed to have been lost in the shuffle and had to call/message the general contractor multiple times to get him to send guys out. Amazon was quick to respond and took good care of us when we had problems with the smart home features.

All in all I am happy with our home. The only issue I have had is with our lawn. We had the sod move on our hill and I wasn't happy with their assessment. It still has a big gap and nothing has been done other then I should bag the grass when I mow.

We had a leak in our house during the first rainstorm due to a broken fan on the roof. Lennar quickly fixed the fan, but we had to escalate our grievances to get the interior damage fixed. It took 4 months and 3 contractors. I think they are expanding too fast and can't maintain the quality of customer care once they have sold you your home. We love our house, but I dread anytime I need to seek help fixing a construction issue, including a leaking exterior door.

Lennar has been a pretty good company to work with. I happened to stumble upon their property and found that I liked what I saw, almost instantly. While the quality of the workmanship was alright - much more geared towards rapid building and "cookie-cutter" style townhomes, meeting with the construction manager and hearing about their passion for "getting things right" was helpful. I was able to walk through and point out everything that might have been damaged or not to my satisfaction for a new property. As I have lived here for the past months, any issues that have popped up, Lennar Customer Care has been prompt to reply to me and get any services I might need lined up. I am rather pleased with how well it has worked out. My only real.... less than positive experienced was when I was preparing to place an offer down on the property I moved into. I was introduced to Lennar's "preferred partners" they would like you to use, and my realtor advised me to explore what was out there. Ultimately, I chose to go with a different lender and title company than who Lennar usually works with, and the preferred partners were persistent, to say the least, about trying to obtain my business. At times, it was very annoying to have them constantly calling or emailing trying to solicit my business when I had already entered into a contract with a different company. ... More

From the beginning the majority of our questions or concerns were addressed. Tina and Tim were a great team and made sure our concerns were addressed. There were a few questionable situations that felt disingenuous regarding the Royal going private and when Lennar actually knew that was happening, which could have swayed our purchase. Since closing, all issues we have brought up have been addressed in a reasonable time frame and very professionally. The crew Lennar has to come fix problems has been very responsive and professional. We Love our new home and would recommend this Lennar team to others. ... More

Homebuying experience was good. No major issues.

Angie in Carver helped me and she was the best sales rep I had come across—I met 2 others. She was empathetic, was interested in my business and just an all around joy to work with. She is 90% the reason why I purchased the home.

A big reason we chose to purchase a new home rather than an existing was because there's typically less competition. We weren't able to make a quick decision on an existing house before other offers were made and accepted, but with this new home from Lennar, we were able to avoid that and had time to think about this purchase and visit the model we were planning on buying. Working with our Lennar contacts (Rick and Chad) have been great, they're very knowledgeable and answer any and all questions. Even after the sale, I don't feel like we've been left in the wind, they're still very responsive. There are some minor details with the workmanship I wish could be better, mainly the nail holes in all the trim are visible, but that's the standard quality they offer. The carpet padding isn't as soft as I'd prefer, and we'd have chosen different kitchen appliances if we were buying them, the dishwasher feel cheap and the fridge isn't ideal. Other than those small items, it's great. Overall value is hard to judge, I feel that we did overpay, but not by an amount I'm uncomfortable with. Existing houses come with some extra's that aren't included, such as a deck, gutters, water softener, shades/blinds, none of which were included. I like to think of myself as a DIY guy, mostly because I'm too cheap to pay someone else to do something for me that I can do, and also that I do enjoy doing it, so deciding to buy a new home was a weird decision to come to, but I don't regret it. ... More

They don’t give you the option to make any changes or upgrades. The walls are so tiny, like cardboard . Still, some work needs to be done. Thou that is understandable because of the supplies shortage. The water heater was misplaced, the doorbell wasn’t working, but the good thing is that they fix it. Other than that and overly satisfied.

Great Experience with the sales team

Experiencing good service for response from leannar company. But if you improve the qulity, actually we don't need the service a lot.

This is perfect for a part-time home.

Great experience with loan officer

Started the homebuying process right when Covid hit. Our Home Consultant was great at adapting to the new safety guidelines and we felt comfortable in working with him. We hit some bumps here and there which was not one persons fault but rather the situation. We moved in about six months ago and have unfortunately had problem after problem. The construction manager has been excellent in addressing our questions and concerns in a very timely manner. All of the issues we have been encountering are due to construction quality.

Lennar is one of the best builders around the Twin Cities. I had a wonderful experience working with the sales manger Sarah. She does all she can to answer all my question in a timely manner.

When a person purchases a new house, you would expect the work to be of better quality. These contractors are supposed to be professionals and do better jobs than myself. We shouldn't have to have painters come back, sidewalks fixed, plumbing fixed, fixtures replaced, garage siding repaired all within the first 2 months. The CM was awesome! He was very willing to get people back in and make the repairs. We passed our 60 day mark, so no more CM helping us. The current customer care rep has been good so far and brought contractors back to make repairs. With the price one pays, I would expect better quality of work. The CM is stretched and has many properties to worry about, but was very helpful. ... More