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Lennar Reviews in Minneapolis St. Paul, MN

What Minneapolis St. Paul Homeowners Have to Say About Lennar.

Read all 473 verified reviews from homeowners that built a new home with Lennar in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Minneapolis-St. Paul Area

473 Reviews in Minneapolis-St. Paul Area

Ratings by Category

Overall 3.8

Quality 3.4

Trustworthiness 3.7

Value 3.6

Responsiveness 3.6

Lennar in Minneapolis-St. Paul Area

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Customer Reviews

Once you close, good luck getting them to come out for anything

  • Anonymous
  • Verified HomeBuyer
  • June 15, 2024
  • Ramsey, MN

House is great, service is poor. Lennar doesn't care once they have your money. Follow-up on issues is slow and you are made to feel like your issues are so trivial. A lot of money is spent on a new home, I don't think it is unreasonable to ask for even minor things to be right. I shouldnt have to fix things on my own.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 1

Ok

  • Satyashiva D.
  • Verified HomeBuyer
  • March 26, 2024
  • Corcoran, MN

Ok. Didnt have a great experience with conceirge

Total Score 4


Quality 5

Trustworthiness 1

Value 4

Responsiveness 2

Good home, poor service

  • Anonymous
  • Verified HomeBuyer
  • July 11, 2023
  • Blaine, MN

It's a great home. I love everything about it. I have been disappointed with the amount of service requests I have had to put in - this is a new build, I would have thought these minor details would have been taken care of.

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 2

All was ok I think. Lots of money for a few hassles to begin with

  • Brian Z.
  • Verified HomeBuyer
  • June 27, 2023
  • Otsego, MN

Again, lots of money to come in to a home with a few flaws. Boss Man Contractor Jeff was awesome

Total Score 4


Quality 3

Trustworthiness 4

Value 2

Responsiveness 3

Workmanship

  • Anonymous
  • Verified HomeBuyer
  • April 12, 2023
  • Osseo, MN

Trim, doors, paint are all subpar quality… very surprising for the amount one pays for these homes. Structure well built.

Total Score 4


Quality 2

Trustworthiness 4

Value 3

Responsiveness 3

Large company

  • Anonymous
  • Verified HomeBuyer
  • June 28, 2022
  • Lakeville, MN

Lennar is definitely a large company looking to turn homes quickly. Everything is sub-contracted out, and it doesn't seem the sub contractors really cared about the quality of their work. Lots of small imperfections that you would expect in a nearly $700k home

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Material quality is very poor for house

  • Naveen K.
  • Verified HomeBuyer
  • October 30, 2021
  • Rosemount, MN

Material quality used in house is very cheap, the vinal floor and carpet are of very poor quality.

Total Score 4


Quality 1

Trustworthiness 4

Value 3

Responsiveness 4

Unfinished

  • Kelly B.
  • Verified HomeBuyer
  • October 18, 2023
  • Victoria, MN

I purchased a model home. I had a fast close (Lennar wanted closing on 8/31). When I moved in, I didn't have a driveway and my front landscape was a mess and unfinished. They needed to fix a drain on my curb which delayed the driveway to not be complete until the end of September and it is now the middle of October and I need sod in my front yard and finishing touches around the driveway. I have also had issues getting my Ring home security system set up- it was already installed for the model home, but still having difficulty with it. I've reached out to Lennar customer service a few ...

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 1

Lennar - Difficult getting a hold of anyone.

  • Debbie E.
  • Verified HomeBuyer
  • January 19, 2022
  • Victoria, MN

Difficult getting a hold of anyone. Dealing with multiple people to get items fixed

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Lennar - House is built cheap and nothing was fixed that we pointed out

  • Jordan G.
  • Verified HomeBuyer
  • October 21, 2021
  • Rosemount, MN

House is built cheap and nothing was fixed that we pointed out on the wall through before we moved in.

Total Score 4


Quality 2

Trustworthiness 2

Value 2

Responsiveness 5

Lennar - we had some question for the contractor , emailed twice but no

  • Meron A.
  • Verified HomeBuyer
  • March 31, 2021
  • Woodbury, MN

we had some question for the contractor , emailed twice but no response.

Total Score 4


Quality 3

Trustworthiness 5

Value 1

Responsiveness 2

2023 Closing

  • Anonymous
  • Verified HomeBuyer
  • November 07, 2023
  • Cottage Grove, MN

Home bugging and lot selections were all quick and easy to understand. We received brief updates and pictures on a weekly basis. Constructing prices was quicker than usual. Closing was easy. For anyone choosing to build, Please inspect carefully. Materials may not be the best of quality nor sturdy.

Total Score 4


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

Great Buying/Non responsive to issues after you buy

  • Tomas G.
  • Verified HomeBuyer
  • August 15, 2023
  • Inver Grove Heights, MN

It was a fairly easy experience to buy a new home from Lennar. The whole process was great and very pleasant. After you buy they have not responded to issues, I had to resort to calling the installers to fix issues like flooding in the yard. In addition, I entered multiple service requests and have not received any communications from Lennar.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Lennar - House is great, Hate the landscaping

  • Anonymous
  • Verified HomeBuyer
  • October 05, 2021
  • Otsego, MN

House is great, Hate the landscaping

Total Score 4


Quality 4

Trustworthiness 2

Value 3

Responsiveness 1

Lennar - Sales staff are awesome but horrible response from Lennar regarding

  • Brian F.
  • Verified HomeBuyer
  • September 28, 2021
  • Cottage Grove, MN

Sales staff are awesome but horrible response from Lennar regarding issues after moving.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Love the house but……

  • Benjamin W.
  • Verified HomeBuyer
  • May 08, 2024
  • Andover, MN

We moved into our house in March and overall it is great but we immediately had issues with our dishwasher. We also realized that the line from the Lennar sales rep of “we’ll always be there for you” was a bunch of bull. Immediately after signing they essentially wash their hands of any issues or responsibilities

Total Score 4


Quality 3

Trustworthiness 1

Value 4

Responsiveness 1

Horrible home

  • Promise N.
  • Verified HomeBuyer
  • June 25, 2024
  • Otsego, MN

The house is so expensive and the materials used on the home is very low grade quality. I put a nail on the wall, it just moves without any resistance because there was no wood on the walls. I later discovered the walls are made of cartoons instead of wood. It's a very bad experience I have had. Everything is just falling off just 3 weeks of being in the home.

Total Score 4


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Planting dead or dying trees on new builds.

  • Lori N.
  • Verified HomeBuyer
  • July 26, 2021
  • Cottage Grove, MN

Planting dead or dying trees on new builds. I used virtual assistance fir mine and when I said my neighbors trees were dead and other trees they were planting looked dead or dying the person who helped me said she’s only dealing with my issues nor my neighbors or surrounding area’s trees. This is sad because it affects the overall appearance of the community. Maybe the neighbors are not computer literate enough to know how to submit their concerns.

Total Score 3


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Bruce r overall process was good

  • Bruce R.
  • Verified HomeBuyer
  • November 01, 2022
  • Oakdale, MN

Overall experience was good heidi at lennar mgt and Jordan were outstanding Biggest complaint is the lack of paying attention to details. Paint overall was less than satisfactory Railing finish work was sloppy . In both cases more care was needed to provide a better finished product. Carpentry was satisfactory but again little things like sanding mitered edges before painting are things you just expect to be done Perhaps a review of subs is in order Second lennar purchase so pleased with the builder but expect more quality finish work given the price point

Total Score 3


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Communication from Lennar

  • Anonymous
  • Verified HomeBuyer
  • April 06, 2022
  • Rosemount, MN

During the build process, Lennar did a great job of communicating the process via a weekly email. Unfortunately, beyond anyone control, the process took way too long. The impact of Covid-19 on the build was huge. Materials like windows seem to take forever to arrive. Matt and Tina were very good and providing updates. I have built many homes in the past. The overall workmanship on this home is average. There have been many minor issues that we found after we moved it. Lennar has been responsive in making the changes, but I feel like Lennar should have caught many of these in the ...

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

My experience was just fine.

  • James B.
  • Verified HomeBuyer
  • July 12, 2024
  • Rosemount, MN

My experience was just fine.

Total Score 3


Quality 3

Trustworthiness 5

Value 2

Responsiveness 5

Decent but Unexpected

  • Mahesh P.
  • Verified HomeBuyer
  • March 08, 2024
  • Rogers, MN

I was asked for my passport and was told that this is needed by underwriter. My loan officer never talked to me about this. This is racial discrimination for me, I haven't been asked for my passport in any of my previous home buys. I am planning to file complaint with Consumer forum on this.

Total Score 3


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Lennar - This is my second house with lennar.

  • Tejasree R.
  • Verified HomeBuyer
  • August 09, 2022
  • Lakeville, MN

This is my second house with lennar. At the time of purchase agreement there is a promotion of 2.5 % off when you buy 2nd home with lennar but sales consultant refused the offer because I am using realtor. That’s totally unfair

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 5

Good community

  • Anonymous
  • Verified HomeBuyer
  • May 25, 2021
  • Lino Lakes, MN

Builder charge you more than others for the same kind of house in the neighborhood. Amenities like gym, swimming pool etc are missing. You have to tak permission even to plant trees/flowers. Water sprinkler missing. Blinds missing. Kitchen drawer bar missing. Patio mosquito net missing. Washer and dryer missing.

Total Score 3


Quality 4

Trustworthiness 5

Value 2

Responsiveness 4

Not complete on the home

  • Thanh L.
  • Verified HomeBuyer
  • July 08, 2024
  • Blaine, MN

I am not happy about this process

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3