Lennar Reviews in Minneapolis St. Paul, MN

Over all I am disappointed with the experience so far. There has been little to no communication regarding the outstanding items. Many of our neighbors are all so frustrated with the lack of progress and communication. There seems to be more emphasis on starting a home than finishing it. There is garbage all over from construction, I was picking it up but after several black trash bags a week I am done picking up after the construction crews. We (us and neighbors) are very concerned about how the area will look when and if they get it complete.

For the money spent, I am disappointed. Issues range from customer service to craftsmanship

Quality issues with almost everything. No transparency from the construction manager and overall no good communication. Lennar’s standard is much lower than it should be and even though the work is done it is not quality. Anywhere they can they are trying to cut corners to save money and try and just do “good enough” work. Even though their work is clearly sub-par. Yes our house is completed and yes we are happy in our home but Lennar’s quality control is lacking, their honesty and transparency is sub-par at best.

During our closing day we walked in on painters touching up spots. The new home experience was completely taken away from us and nothing was done to make it more memorable. Most recently, as we started planing our basement work to finish our basement we realized that the water heater was placed just in a random spot that takes away square footage from the future bedroom. The reps told me because the house came with an unfinished basement the water heater can get placed wherever . It would be nice to have the water heater moved or be compensated for losing square footage.

Be careful what you sign up for.No flexibility on Lennars part.The home was well built.They tell you they will fix any thing but it’s at their time line.Love the area.No flexibility on when they will finish the house.If its beneficial to them,that’s when you have to close.The toughest part of the whole process was working with the lennar mortgage company. A nightmare. Otherwise,we’re happy we bought this home.

I have had such a good experience, especially with Erick and Jennifer. A couple of minor issues have come up and they respond quickly and have taken care of it in a timely matter. I feel like they really care about doing a good job and going above and beyond!

Overall in general good experience so far. Do think items missed during final walk through should not be considered damage and not covered under warranty just because they went unnoticed

Empty promises. Deceptive sales tactics. Unresponsive building manager. Deceptive purchase agreement. No response from customer services. Some incredibly incompetent decision’s made to save a buck.

Trim, doors, paint are all subpar quality… very surprising for the amount one pays for these homes. Structure well built.

I have issues with some of the products - flooring gets dents/scratches easily. Walls are crooked. I like my home and the area that I bought in. I am glad my daughter & realtor found the place. Just wish the workers would take a little more pride in their work.

Great experience! Everything looks good and smooth process!

Lennar was great to work with while buying our home. They did everything to help us get into our home smoothly. With any issues they had quick response to fix the problem.

There were areas in my home not completed and Tommy and Jennifer from Lennar have been giving me the run-around. The demeanor of the team makes you feel like they are insulting your intelligence. I should have known better than to trust someone's word. The entire experience is a nightmare.

From the minute I walked into the Sales Center and met with Kim, my home buying experience has been outstanding. What I feel sets Lennar apart is that the customer service hasn’t stopped now that I’ve moved in. What few service calls that I’ve had have been handled quickly and professionally. I can’t recommend Lennar enough!

We didn’t know what to expect with our new home and with nothing inside it it felt like the lack of character might be a bummer but once we moved all our stuff in the home came to life in such a wonderful way! We love our home and could not be happier with every aspect of it!

Overall we love our new home. It is beautiful, and we loved not having to make so many decisions during the building process. Our one complaint is the quality of materials and workmanship. For the price we paid, we expected better. With that said, Lennar has been great about fixing the all of the issues, so overall we are satisfied.

The purchase agreement process was the simple part in the buying process. After that everything was stressful. The home sales consultant was horrible to work with. Our home celebration walkthrough was not a celebration. Unfortunately our home was not ready to close. There was lack of quality work and the home was nothing compared to a model home. It has been 3.5 months since closing and some of the outstanding work is finally complete. The project manager is unresponsive and there is lack of communication between the sub companies and Lennar. We have also spot painted the house more than 3 time since closing because the quality of paint is awful. No one can touch the walls because that will cause marks. We will not consider Lennar new build ever again. ... More

Pay the extra 50-100k for better workmanship, materials, and construction management with a different builder. Everywhere we look my wife, myself, and guest see examples of poor craftmanship. I don't know who was overseeing the quality of this build but they need training. The standard was set low. I have and will continue to share this sentiment with anyone who asks about the home

I’ve had great experiences working with the Lennar team.

My sales person was awful. Always on us for a signature, however, when I needed anything, the responses were few and far between.

Not sure price to high for the house 2 car garage construction materials to build the house are not perfect, basement very dirty when I moved in and will see what happens next

Very happy with the quality of our home.

We just purchased and moved in the end of November. We had things that we were told that they would come back right away to fix or finish and that still hasn't happened. For what we paid for the house, you would think that we would get better customer service and timely repairs. The fact that we were promised grass before we moved in and it didn't happen, very unfortunate. Everyone that I have spoken with has said they can't believe that gutters aren't a part of the home building package, which again is just sad. We are happy to be in our house but just wish that the things would just get done. ... More

Good house but good finishing and after service is a problem.

Great project manager. Not impressed with sales person on my account. Sub contractors were hit or miss on workmanship