Lennar Reviews in Minneapolis St. Paul, MN
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Minneapolis St. Paul Homeowners Have to Say About Lennar.
Read all 579 verified reviews from homeowners that built a new home with Lennar in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Minneapolis-St. Paul Area
View Homes
Customer Reviews
They were wonderful to work with, couldn’t recommend them enough!
- Christopher K.
- Verified HomeBuyer
- August 30, 2022
- Lino Lakes, MN
Overall, we had an amazing experience. Everything went smooth and everyone we dealt with were fantastic! We couldn’t be happier and could not recommend Lennar enough to anyone. Job well done :)
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Not worth your time.
- Anonymous
- Verified HomeBuyer
- August 23, 2022
- Waconia, MN
Not worth your time. They to get everything done. A lot of dings on all the doors, cabinets and cabinets doors. The material that they use is really cheap. They take t there time to come by the fix there mistake. Overall it has been not good experience for my wife and I.
Lennar responded:
Hello and thank you for your feedback. We are sorry to hear about your experience. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Happy to be here, but it's clear there were corners cut
- Nate P.
- Verified HomeBuyer
- August 16, 2022
- Woodbury, MN
I know you guys work with different contractors, but it's clear that the builders cut corners and it's up to the buyers to "catch things" that were missed. For example, our carpet throughout the whole house is lumpy with peaks and valleys in every room. However, we love the floor plan, the house itself and are happy to be here. We just have to be "on top of everything" inside and outside the house. It's not a relaxing experience, instead we are the foreman after we move in. Issues have been addressed hit and miss with workers coming at unscheduled times and whenever they can. I work from home ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Waste of Money. Poor Quality and Service.
- Saicharan G.
- Verified HomeBuyer
- August 16, 2022
- Carver, MN
It’s just been more than a month and we have raised 10+ service request already. We entered into our new home and hot water won’t work. Pipe leaked in basement. Cabinet door came off. Switch won’t work. AC stopped working and they said they need 3 weeks to fix it and punished me to suffer in high temperatures inside the home. Would never recommend lennar to anyone.
Lennar responded:
Hi Salcharan, thank you for sharing your comments about your new home. We are sorry for the difficulties you've described. If you need us to assist going forward, please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
5 star everything but 4 star value
- Jarid W.
- Verified HomeBuyer
- August 11, 2022
- Lakeville, MN
Lennar did everything great but we literally bought our house at peak market prices so I don't want to give 5 stars on value lol.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Project mangers
- Ali M.
- Verified HomeBuyer
- August 09, 2022
- Rogers, MN
We had so-called celebration two weeks before closing, we found about 10 items that needed to be addressed. Nothing were done during that two weeks. Day before closing they promised these were going to be fixed right away. Had to leave the house for one week for ceiling repair. Have to leave the house another two days for all the damages that have done to the floor. Part of the garage door needed to be redone which will be in couple weeks. No accountability to what they do. Workmanship is so bad, I thought project manager job is to supervising the project. After two months, our trash can ...
Lennar responded:
Hi Ali, Hi, thank you for this detailed review. We are sorry for the poor experience you have faced with your new home and the numerous issues you have had to face in your first months of ownership. Please do not hesitate to contact us directly at corporatecustomercare@lennar.com, if you need our assistance or our follow-up with the local team. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 1
Lennar - This is my second house with lennar.
- Tejasree R.
- Verified HomeBuyer
- August 09, 2022
- Lakeville, MN
This is my second house with lennar. At the time of purchase agreement there is a promotion of 2.5 % off when you buy 2nd home with lennar but sales consultant refused the offer because I am using realtor. That’s totally unfair
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 5
Lennar - Great home, service and support.
- Anonymous
- Verified HomeBuyer
- August 04, 2022
- Cottage Grove, MN
Great home, service and support.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Although Lennar homes aren’t totally custom there are many options
- Randall R.
- Verified HomeBuyer
- July 30, 2022
- Rosemount, MN
Although Lennar homes aren’t totally custom there are many options and finishes one can choose from. Great workmanship and consistent weekly communication throughout the building process. We love our home!
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - My house is still not complete.
- Cheng X.
- Verified HomeBuyer
- July 20, 2022
- Lino Lakes, MN
My house is still not complete.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Lennar - I’ve been in construction 12 years never seen such poor workmanship
- Anonymous
- Verified HomeBuyer
- July 19, 2022
- Otsego, MN
I’ve been in construction 12 years never seen such poor workmanship and we moved in with promises of our driveway and being done by July 9th and still waiting on irrigation and sod its almost august
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 3
Lennar home buying experience
- Garret K.
- Verified HomeBuyer
- July 13, 2022
- Otsego, MN
My wife and I decided to buy a Lennar home. We decided to wait 3 months for the house to be completed. During this process we were told that everything on the inside of the house would be completed by closing. When we had our celebration day, it was far from a celebration. There were many items on the inside of the house that were not completed as promised. There seem to be very poor communication between that sales rep and construction rep. Our construction rep did not even know the proper closing date. We have now lived in our house for about 50 days and still can not get answers on when ...
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Overall good experience
- Anonymous
- Verified HomeBuyer
- July 12, 2022
- Blaine, MN
Some inconsistent information received during purchasing and building experience. Satisfied with the house but hoping the quality lasts as long as it should.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 4
Lennar - This whole experience has been horrible from poor workmanship
- Matthew L.
- Verified HomeBuyer
- July 12, 2022
- Cottage Grove, MN
This whole experience has been horrible from poor workmanship quality to mistake after mistake. And even worse I am STILL waiting on basic things to be fixed. Lennar customer service is useless and does not care or know anything every time I call them. It takes weeks to get any type of answer about things and then when they come to fix it they break things even more. The only reason I have two complete work orders is because I called myself and advocated.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Quality vs Cost
- Allan W.
- Verified HomeBuyer
- July 07, 2022
- Osseo, MN
Construction crews are thugs. They broke windows, chipped doors, sheetrock and taping issues all over house. Construction quality is sub-par. Lennar corp people are great. They respond, repair and answer emails. Lennar warranty website is long, tedious and boring but at least the issues are addressed.
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 4
Huge disappointment!
- Michael B.
- Verified HomeBuyer
- July 05, 2022
- Victoria, MN
This experiencing of buying a home with Lennar, and now living in the product for a month is nothing but a huge disappointment. As a Realtor of over 18 years, who has sold to my customers a lot of Lennar products over the years, this experience of buying my own has been awful and I would never suggest to anyone to purchase a product from them. The build quality is crap compared to how they use to build 15 years ago, their service is awful, they also are cheap and try and force you to use more companies they own. So many things wrong that my complaints are being filed with the dept of ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Overall great but with some repairs to do
- Tong W.
- Verified HomeBuyer
- July 05, 2022
- Woodbury, MN
This is a great new home, my wife and I love it. It looks great but with lots of quality issues so I have to do a lot of repairs. Doors won’t lock, master bedroom shower started leaking on the 1st day we moved in, washer was broken after 1 week, etc. Good thing is customer care is very responsible and getting things fixed now.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Exceptional Home Buying Experience
- Salah A.
- Verified HomeBuyer
- July 02, 2022
- Lakeville, MN
I had such a positive home buying experience with Cheryl and the team at Lennar at Cedar Hills in Lakeville. I could not be more happy with my experience as first time homebuyer. Thanks to Cheryl, Kimberly, and Scott.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Massive Decrease in Quality
- Tera S.
- Verified HomeBuyer
- June 30, 2022
- Rosemount, MN
This is our second Lennar build. Our new house was build in a more expensive neighborhood. The quality of materials and workmanship do now show that we are in a nicer neighborhood. There were clearly so many cut corners that were not cut in our first house. The overall experience was much worse compared to our first build. We still have issues that have not been handled and we have lived in our new home for 2 months now. We do understand that our house was build in the middle of a pandemic, but for what we are spending, more care should be spent to make sure the customer is getting a quality ...
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
Lennar - It was just fine, be patient.
- Micheal B.
- Verified HomeBuyer
- June 29, 2022
- Lino Lakes, MN
It was just fine, be patient.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - Quality of work could be better but overall okay.
- Anonymous
- Verified HomeBuyer
- June 29, 2022
- Lino Lakes, MN
Quality of work could be better but overall okay.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Large company
- Anonymous
- Verified HomeBuyer
- June 28, 2022
- Lakeville, MN
Lennar is definitely a large company looking to turn homes quickly. Everything is sub-contracted out, and it doesn't seem the sub contractors really cared about the quality of their work. Lots of small imperfections that you would expect in a nearly $700k home
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Prasanna
- Prasanna D.
- Verified HomeBuyer
- June 28, 2022
- Corcoran, MN
Construction delays which were not communicated prior to buying the house. Very poor communication throughout the process. House built with poor workmanship standards. And response from Construction Manager was it is acceptable per Lennar standards. I didn't knew that lennar had such low standards. Not happy with at all. Even now response is very poor if I open any ticket. And for bigger issues Lennar asked me to directly contact vendors. So accountability at all. And issues were present even before I moved into this house. I can go on and on .... If lennar really care about these reviews, ...
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Long list of repairs after close
- Anonymous
- Verified HomeBuyer
- June 25, 2022
- Shakopee, MN
The things needing fixing are so basic. For example majority of the doors don't close without rubbing against the door frame. Craftsmanship is poor on the baseboard trim in many places. Paint edging where it meets the ceiling looks like I did it myself without any care.
Total Score 2
Quality 2
Trustworthiness 4
Responsiveness 3
Lennar - The person who inspected each job after it's finished let most
- Skip L.
- Verified HomeBuyer
- June 24, 2022
- Osseo, MN
The person who inspected each job after it's finished let most of the sloppy job go and passed it on to us. So many things were not met the specification or quality and they let it go. This is the first time I built a new house and I could not believe i will have this type of experience. Personally I don't think it's Lennar fault, it's the person who is in charge of final inspection of each job/items that let it go. If I'm in charge of inspection this house or my house I would tell the contractor to do a better job or redo the job until it's good. I don't have anything good to say about ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.