Lennar Reviews in Minneapolis St. Paul, MN

Overall experience was good heidi at lennar mgt and Jordan were outstanding Biggest complaint is the lack of paying attention to details. Paint overall was less than satisfactory Railing finish work was sloppy . In both cases more care was needed to provide a better finished product. Carpentry was satisfactory but again little things like sanding mitered edges before painting are things you just expect to be done Perhaps a review of subs is in order Second lennar purchase so pleased with the builder but expect more quality finish work given the price point

The construction manager did not closely monitor the work of any subs. They are basically just inputting requests and scheduling. The trim and painting on this house is the worst I have ever seen in new construction. Pages of followup needed.

The process of buying our home was easy and we were well informed along the way. Once in the home there were a few items that need fixing or touch up. Our expectations can be that we want perfection immediately but reality is that there will always be imperfections, however new is really nice!

Over 100 items that need repairs on a brand new home, painting, replacement windows, holes in bathtub, etc. I've been in the new house for months and can't get any traction on getting repairs done. I will never work with Lennar again and will never recommend Lennar to anyone. Very poor workmanship. Quality of work is a zero out of ten.

This is our second Lennar home and all I can say is I will never do this again. Home buyers - If you can, please look for other trustworthy builder.

The material used to build these homes are of the cheapest.

Overall, we had an amazing experience. Everything went smooth and everyone we dealt with were fantastic! We couldn’t be happier and could not recommend Lennar enough to anyone. Job well done :)

Not worth your time. They to get everything done. A lot of dings on all the doors, cabinets and cabinets doors. The material that they use is really cheap. They take t there time to come by the fix there mistake. Overall it has been not good experience for my wife and I.

I know you guys work with different contractors, but it's clear that the builders cut corners and it's up to the buyers to "catch things" that were missed. For example, our carpet throughout the whole house is lumpy with peaks and valleys in every room. However, we love the floor plan, the house itself and are happy to be here. We just have to be "on top of everything" inside and outside the house. It's not a relaxing experience, instead we are the foreman after we move in. Issues have been addressed hit and miss with workers coming at unscheduled times and whenever they can. I work from home so I can make this work, but it's not organized or planned. The yard needs additional work and it was rushed. We are now having to go back and address various issues inside and outside the house. ... More

It’s just been more than a month and we have raised 10+ service request already. We entered into our new home and hot water won’t work. Pipe leaked in basement. Cabinet door came off. Switch won’t work. AC stopped working and they said they need 3 weeks to fix it and punished me to suffer in high temperatures inside the home. Would never recommend lennar to anyone.

Lennar did everything great but we literally bought our house at peak market prices so I don't want to give 5 stars on value lol.

We had so-called celebration two weeks before closing, we found about 10 items that needed to be addressed. Nothing were done during that two weeks. Day before closing they promised these were going to be fixed right away. Had to leave the house for one week for ceiling repair. Have to leave the house another two days for all the damages that have done to the floor. Part of the garage door needed to be redone which will be in couple weeks. No accountability to what they do. Workmanship is so bad, I thought project manager job is to supervising the project. After two months, our trash can still don't have handle, no gutter to the house, hopefully will be installed before cold weather. Widow sizes are diffrent but they use same size blind which is short on one window, I can add many small items which I am not going to. I was so excited about my house that I convinced my daughter to buy a house in my neighborhood. Her house will be ready on November and I am so stressed out about it. Most of the item go be done with a little supervising. Now Lennard has to spend more money to fix these and also buyers get lots of unwanted stress. ... More

This is my second house with lennar. At the time of purchase agreement there is a promotion of 2.5 % off when you buy 2nd home with lennar but sales consultant refused the offer because I am using realtor. That’s totally unfair

Great home, service and support.

Although Lennar homes aren’t totally custom there are many options and finishes one can choose from. Great workmanship and consistent weekly communication throughout the building process. We love our home!

My house is still not complete.

I’ve been in construction 12 years never seen such poor workmanship and we moved in with promises of our driveway and being done by July 9th and still waiting on irrigation and sod its almost august

My wife and I decided to buy a Lennar home. We decided to wait 3 months for the house to be completed. During this process we were told that everything on the inside of the house would be completed by closing. When we had our celebration day, it was far from a celebration. There were many items on the inside of the house that were not completed as promised. There seem to be very poor communication between that sales rep and construction rep. Our construction rep did not even know the proper closing date. We have now lived in our house for about 50 days and still can not get answers on when things will be done. The construction rep just tells us that we should get a call or email to schedule it. When we have had work done, it has been less then professional. We have had a family bring their kids to do work on our house multiple times. It was very low quality work. It would be very difficult to do professional work when 4 kids ages 1-12 are at work with you. It was very sad for me to see. It is not fair for us as homeowners and the workers either. The workers not only did bad work, but they also splattered paint all over and did not clean it up. When I tried to communicate with them, they told me they do not speak English. It has been so frustrating trying to get our house completed. We paid a lot of money for a new house and are not getting the professional work and coordination we paid for. We are having to schedule things around our schedule or miss work to get our house finished. Had I of known this would be the case, we would have considered other options. Had they have been honest with us about the process, we could have prepared differently for what was to come. I would not recommend Lennar at this point. Maybe that will change when my house is completed, but I am sure. ... More

Some inconsistent information received during purchasing and building experience. Satisfied with the house but hoping the quality lasts as long as it should.

This whole experience has been horrible from poor workmanship quality to mistake after mistake. And even worse I am STILL waiting on basic things to be fixed. Lennar customer service is useless and does not care or know anything every time I call them. It takes weeks to get any type of answer about things and then when they come to fix it they break things even more. The only reason I have two complete work orders is because I called myself and advocated.

Construction crews are thugs. They broke windows, chipped doors, sheetrock and taping issues all over house. Construction quality is sub-par. Lennar corp people are great. They respond, repair and answer emails. Lennar warranty website is long, tedious and boring but at least the issues are addressed.

This experiencing of buying a home with Lennar, and now living in the product for a month is nothing but a huge disappointment. As a Realtor of over 18 years, who has sold to my customers a lot of Lennar products over the years, this experience of buying my own has been awful and I would never suggest to anyone to purchase a product from them. The build quality is crap compared to how they use to build 15 years ago, their service is awful, they also are cheap and try and force you to use more companies they own. So many things wrong that my complaints are being filed with the dept of commerce, and the board of realtors. they make the buyer pay state deed tax, this is so crooked and wrong, they also make the buyer escrow for work they don't have complete, another thing that is crooked and wrong. they also don't complete any work on time.. we closed in May were told would have a yard by end of June and it's not July 5 and they have not even started this work.. in which until it is complete my money is held in escrow because this unethical lousy company does business like this. They are money driven and don't care about the consumer, they build cheap crap and I dislike them more than any builder I've ever dealt with.. I will bash them over and over unless they change and try and make things right for my family. they also are cheap that they don't even pay a realtor a true commission and their lame closing gift you you is some blanket and water bottle that we tossed in the thrash. I can't express how much they anger me and I think they should be sued and put out of business. ... More

This is a great new home, my wife and I love it. It looks great but with lots of quality issues so I have to do a lot of repairs. Doors won’t lock, master bedroom shower started leaking on the 1st day we moved in, washer was broken after 1 week, etc. Good thing is customer care is very responsible and getting things fixed now.

I had such a positive home buying experience with Cheryl and the team at Lennar at Cedar Hills in Lakeville. I could not be more happy with my experience as first time homebuyer. Thanks to Cheryl, Kimberly, and Scott.

This is our second Lennar build. Our new house was build in a more expensive neighborhood. The quality of materials and workmanship do now show that we are in a nicer neighborhood. There were clearly so many cut corners that were not cut in our first house. The overall experience was much worse compared to our first build. We still have issues that have not been handled and we have lived in our new home for 2 months now. We do understand that our house was build in the middle of a pandemic, but for what we are spending, more care should be spent to make sure the customer is getting a quality product. ... More