Lennar Reviews in Minneapolis St. Paul, MN

Ok. Didnt have a great experience with conceirge

It's a great home. I love everything about it. I have been disappointed with the amount of service requests I have had to put in - this is a new build, I would have thought these minor details would have been taken care of.

Again, lots of money to come in to a home with a few flaws. Boss Man Contractor Jeff was awesome

Trim, doors, paint are all subpar quality… very surprising for the amount one pays for these homes. Structure well built.

Lennar is definitely a large company looking to turn homes quickly. Everything is sub-contracted out, and it doesn't seem the sub contractors really cared about the quality of their work. Lots of small imperfections that you would expect in a nearly $700k home

Material quality used in house is very cheap, the vinal floor and carpet are of very poor quality.

I purchased a model home. I had a fast close (Lennar wanted closing on 8/31). When I moved in, I didn't have a driveway and my front landscape was a mess and unfinished. They needed to fix a drain on my curb which delayed the driveway to not be complete until the end of September and it is now the middle of October and I need sod in my front yard and finishing touches around the driveway. I have also had issues getting my Ring home security system set up- it was already installed for the model home, but still having difficulty with it. I've reached out to Lennar customer service a few times but nothing was helpful. ... More

Difficult getting a hold of anyone. Dealing with multiple people to get items fixed

House is built cheap and nothing was fixed that we pointed out on the wall through before we moved in.

we had some question for the contractor , emailed twice but no response.

Home bugging and lot selections were all quick and easy to understand. We received brief updates and pictures on a weekly basis. Constructing prices was quicker than usual. Closing was easy. For anyone choosing to build, Please inspect carefully. Materials may not be the best of quality nor sturdy.

It was a fairly easy experience to buy a new home from Lennar. The whole process was great and very pleasant. After you buy they have not responded to issues, I had to resort to calling the installers to fix issues like flooding in the yard. In addition, I entered multiple service requests and have not received any communications from Lennar.

House is great, Hate the landscaping

Sales staff are awesome but horrible response from Lennar regarding issues after moving.

We moved into our house in March and overall it is great but we immediately had issues with our dishwasher. We also realized that the line from the Lennar sales rep of “we’ll always be there for you” was a bunch of bull. Immediately after signing they essentially wash their hands of any issues or responsibilities

Walls not plumb and square. Flooring not square. Exterior walls bowded and sidding severely rippled. Soffit trim rippled nor square. Foundation wall pour is rough and one area whete the form had slipped out causing uneven wall. Garage floor, concrete chips are poping put.

The house is so expensive and the materials used on the home is very low grade quality. I put a nail on the wall, it just moves without any resistance because there was no wood on the walls. I later discovered the walls are made of cartoons instead of wood. It's a very bad experience I have had. Everything is just falling off just 3 weeks of being in the home.

Planting dead or dying trees on new builds. I used virtual assistance fir mine and when I said my neighbors trees were dead and other trees they were planting looked dead or dying the person who helped me said she’s only dealing with my issues nor my neighbors or surrounding area’s trees. This is sad because it affects the overall appearance of the community. Maybe the neighbors are not computer literate enough to know how to submit their concerns.

Overall buying experience was good. The quality of appliances were not great and Lennar should provide better quality and long lasting appliances. Lennar Mortgage experience wasn't great. Need to improve on overall experience.

Overall experience was good heidi at lennar mgt and Jordan were outstanding Biggest complaint is the lack of paying attention to details. Paint overall was less than satisfactory Railing finish work was sloppy . In both cases more care was needed to provide a better finished product. Carpentry was satisfactory but again little things like sanding mitered edges before painting are things you just expect to be done Perhaps a review of subs is in order Second lennar purchase so pleased with the builder but expect more quality finish work given the price point

During the build process, Lennar did a great job of communicating the process via a weekly email. Unfortunately, beyond anyone control, the process took way too long. The impact of Covid-19 on the build was huge. Materials like windows seem to take forever to arrive. Matt and Tina were very good and providing updates. I have built many homes in the past. The overall workmanship on this home is average. There have been many minor issues that we found after we moved it. Lennar has been responsive in making the changes, but I feel like Lennar should have caught many of these in the process of QC'ing the work from their partners. Lennar was upfront regarding request to changes in the home. Lennar does not modify the home from the specification of the model. Simple request to add additional outlets were not agreed too, which meant having an electrician come in after we moved in to add outlets. This would have been much easier before the drywall and painting were done. Overall, we are happy with the home. I feel like the home and process would be so much better with a little more attention to details. ... More

Documentation team is not good. Documents wrong. Changed more than 10 times. People doingteh transaction are outsourced - it is obvious. Poor quality.

My experience was just fine.

I was asked for my passport and was told that this is needed by underwriter. My loan officer never talked to me about this. This is racial discrimination for me, I haven't been asked for my passport in any of my previous home buys. I am planning to file complaint with Consumer forum on this.

This is my second house with lennar. At the time of purchase agreement there is a promotion of 2.5 % off when you buy 2nd home with lennar but sales consultant refused the offer because I am using realtor. That’s totally unfair