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Lennar Reviews in Minneapolis St. Paul, MN

What Minneapolis St. Paul Homeowners Have to Say About Lennar.

Read all 524 verified reviews from homeowners that built a new home with Lennar in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Minneapolis-St. Paul Area

524 Reviews in Minneapolis-St. Paul Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.7

Value 3.6

Responsiveness 3.6

Lennar in Minneapolis-St. Paul Area

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Customer Reviews

Bruce r overall process was good

  • Bruce R.
  • Verified HomeBuyer
  • November 01, 2022
  • Oakdale, MN

Overall experience was good heidi at lennar mgt and Jordan were outstanding Biggest complaint is the lack of paying attention to details. Paint overall was less than satisfactory Railing finish work was sloppy . In both cases more care was needed to provide a better finished product. Carpentry was satisfactory but again little things like sanding mitered edges before painting are things you just expect to be done Perhaps a review of subs is in order Second lennar purchase so pleased with the builder but expect more quality finish work given the price point

Total Score 3


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Communication from Lennar

  • Anonymous
  • Verified HomeBuyer
  • April 06, 2022
  • Rosemount, MN

During the build process, Lennar did a great job of communicating the process via a weekly email. Unfortunately, beyond anyone control, the process took way too long. The impact of Covid-19 on the build was huge. Materials like windows seem to take forever to arrive. Matt and Tina were very good and providing updates. I have built many homes in the past. The overall workmanship on this home is average. There have been many minor issues that we found after we moved it. Lennar has been responsive in making the changes, but I feel like Lennar should have caught many of these in the ...

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Home Purchase

  • CMSS I.
  • Verified HomeBuyer
  • March 12, 2025
  • Ramsey, MN

Documentation team is not good. Documents wrong. Changed more than 10 times. People doingteh transaction are outsourced - it is obvious. Poor quality.

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

My experience was just fine.

  • James B.
  • Verified HomeBuyer
  • July 12, 2024
  • Rosemount, MN

My experience was just fine.

Total Score 3


Quality 3

Trustworthiness 5

Value 2

Responsiveness 5

Decent but Unexpected

  • Mahesh P.
  • Verified HomeBuyer
  • March 08, 2024
  • Rogers, MN

I was asked for my passport and was told that this is needed by underwriter. My loan officer never talked to me about this. This is racial discrimination for me, I haven't been asked for my passport in any of my previous home buys. I am planning to file complaint with Consumer forum on this.

Total Score 3


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Lennar - This is my second house with lennar.

  • Tejasree R.
  • Verified HomeBuyer
  • August 09, 2022
  • Lakeville, MN

This is my second house with lennar. At the time of purchase agreement there is a promotion of 2.5 % off when you buy 2nd home with lennar but sales consultant refused the offer because I am using realtor. That’s totally unfair

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 5

Good community

  • Anonymous
  • Verified HomeBuyer
  • May 25, 2021
  • Lino Lakes, MN

Builder charge you more than others for the same kind of house in the neighborhood. Amenities like gym, swimming pool etc are missing. You have to tak permission even to plant trees/flowers. Water sprinkler missing. Blinds missing. Kitchen drawer bar missing. Patio mosquito net missing. Washer and dryer missing.

Total Score 3


Quality 4

Trustworthiness 5

Value 2

Responsiveness 4

Lack of transparency and trust

  • Anonymous
  • Verified HomeBuyer
  • June 11, 2025
  • Dayton, MN

Lack of transparency and trust

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 5

Not complete on the home

  • Thanh L.
  • Verified HomeBuyer
  • July 08, 2024
  • Blaine, MN

I am not happy about this process

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Too complicated!

  • Anonymous
  • Verified HomeBuyer
  • April 18, 2024
  • Lino Lakes, MN

Too many docusigns and different Lennar logins and people involved. Not fun at all. Should be easier process and one “go to person “ to contact.

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

Home buying experience is ok

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2024
  • Rosemount, MN

This is my second home from Lennar . So I was fully aware of what I am getting into . When I put in an offer I was not even presented with a counter offer . That felt rude . Although the price what I offered was very close the sales in that neighborhood. Then I eventually they came back with offer after a month After you sign the contract they immediately move you to an customer advocate / coordinator by the emails we received it felt like it was more of slap in the wrist and a list of things you cannot do with bold letters . Don’t stop by to see the house .. . Less flexibility in ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Happy that it’s almost finished.

  • Anonymous
  • Verified HomeBuyer
  • April 18, 2023
  • Blaine, MN

Be careful what you sign up for.No flexibility on Lennars part.The home was well built.They tell you they will fix any thing but it’s at their time line.Love the area.No flexibility on when they will finish the house.If its beneficial to them,that’s when you have to close.The toughest part of the whole process was working with the lennar mortgage company. A nightmare. Otherwise,we’re happy we bought this home.

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Lennar - Quality of work could be better but overall okay.

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2022
  • Lino Lakes, MN

Quality of work could be better but overall okay.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Wouldn’t do it again…

  • Thomas W.
  • Verified HomeBuyer
  • November 23, 2021
  • Woodbury, MN

Spent way too much for what I got. House is a mixed bag of nice amenities and cheap junk. It took way too long to finish.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Lennar - Nice home, but terrible service.

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2021
  • Dayton, MN

Nice home, but terrible service.

Total Score 3


Quality 4

Trustworthiness 5

Value 4

Responsiveness 1

Lennar - The neighborhood project manager was a 10 but the rest of the

  • Ashley N.
  • Verified HomeBuyer
  • September 08, 2021
  • Otsego, MN

The neighborhood project manager was a 10 but the rest of the process was average. I realize we are dealing with Covid so I can look past the delays. However, I was disappointed with lack of options. I also think every house in the neighborhood looks the same. There is no variety of color or style. It makes it look cheap. We need more brick, stone, hardy board, richer colors to make it pop and not make our neighbors looks dated

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

Lennar - We are kind of disappointed in the craftsmanship in your home

  • Scott M.
  • Verified HomeBuyer
  • March 17, 2020
  • Carver, MN

We are kind of disappointed in the craftsmanship in your home .its like they rushed to build it

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Outside was a mess

  • Amanda V.
  • Verified HomeBuyer
  • August 21, 2019
  • Blaine, MN

We have been mostly pleased with the inside of the house but the outside is a mess... Sloppy workmanship and poor quality materials. We had siding boards peeling off of the house after the first month and have had to have the irrigation folks out four times to fix shoddy work.

Lennar responded:
Hi Amanda, we are sorry to hear about the condition of the outside of your home. Please contact us at corporatecustomercare@lennar.com with the details of any items needing to be addressed, so we can review and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Mixed experience

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2025
  • Maple Grove, MN

Aggressive selling with very little empathy towards buyers. Not flexible at all for even minor changes. Good value for the money paid

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 4

Blatant disregard for owners once sale is made

  • Anonymous
  • Verified HomeBuyer
  • November 13, 2024
  • Shakopee, MN

Actual home and build quality is good. So far, no major complaints. The issue with Lennar is how they treat you once you close and move in. Despite multiple complaints, construction manager has done nothing to prevent construction crews from blocking my driveway for hours every day while other homes are being built. Dismissive attitude, stating “luckily they will be done soon” when I brought up that I can’t leave for work or I’m not getting packages due to blockage. Gaslighting me when I bring up issues like missing paint, air bubbles under flooring, etc. “Nothing is perfect” is the response. ...

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 1

Poor quality

  • Manoj Kumar R.
  • Verified HomeBuyer
  • September 01, 2024
  • Lakeville, MN

Quality is not great. Cheap materials used. Not satisfied with the purchase.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 5

Love Our Home; Bad Communication

  • Anonymous
  • Verified HomeBuyer
  • July 24, 2023
  • Dayton, MN

We love our home. However, the buying experience was a bit to be desired. The marketing materials when buying our home mentioned several smart devices that come with the homes. When we asked why ours didn’t, we were told they recently stopped providing them. However, all of our neighbors on our block received them. This makes it hard to know what to believe and put a bad taste in our mouth when moving in. These types of things should be communicated much better to avoid false expectations. Communication on remaining exterior work was also non existent and made it hard to anticipate. Overal, ...

Total Score 3


Quality 4

Trustworthiness 2

Value 4

Responsiveness 3

Quality vs Cost

  • Allan W.
  • Verified HomeBuyer
  • July 07, 2022
  • Osseo, MN

Construction crews are thugs. They broke windows, chipped doors, sheetrock and taping issues all over house. Construction quality is sub-par. Lennar corp people are great. They respond, repair and answer emails. Lennar warranty website is long, tedious and boring but at least the issues are addressed.

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

Lennar

  • Anonymous
  • Verified HomeBuyer
  • May 10, 2022
  • Shorewood, MN

Overall experience has been okay thus far - not great. MANY frustrations along the way and some very basic issues that should never have been problems in the first place.. Most issues are eventually addressed but responsiveness has often been poor. Most definitely room for improvement all the way around.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

Happy to be in my new home, but process was less than ideal

  • Anonymous
  • Verified HomeBuyer
  • February 15, 2022
  • Rosemount, MN

I appreciate there are challenges with material and labor shortages, so while we experienced these, I would not hold Lennar responsible for these. Also, the local people we worked with (sales manager, construction manager) were great! However, it was clear throughout the process that Lennar is a large corporation and the customer experience is not valued. During the selection process, many styles were unavailable, options were changed without notice, and for many selections, visuals were not available leaving us to make decisions based on descriptions. Additionally, it seems clear Lennar does ...

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3