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Lennar Reviews in Minneapolis St. Paul, MN

What Minneapolis St. Paul Homeowners Have to Say About Lennar.

Read all 587 verified reviews from homeowners that built a new home with Lennar in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Minneapolis-St. Paul Area

587 Reviews in Minneapolis-St. Paul Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.7

Responsiveness 3.6

Lennar in Minneapolis-St. Paul Area

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Customer Reviews

Lennar - It was just fine, be patient.

  • Micheal B.
  • Verified HomeBuyer
  • June 29, 2022
  • Lino Lakes, MN

It was just fine, be patient.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Quality of work could be better but overall okay.

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2022
  • Lino Lakes, MN

Quality of work could be better but overall okay.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Large company

  • Anonymous
  • Verified HomeBuyer
  • June 28, 2022
  • Lakeville, MN

Lennar is definitely a large company looking to turn homes quickly. Everything is sub-contracted out, and it doesn't seem the sub contractors really cared about the quality of their work. Lots of small imperfections that you would expect in a nearly $700k home

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - We recently purchased my first home at Lennar’s Avonlea and

  • Harish T.
  • Verified HomeBuyer
  • June 28, 2022
  • Lakeville, MN

We recently purchased my first home at Lennar’s Avonlea and I’m glad I did. Stephanie and Steve are simply the best. I did all the activities virtually up until closing as I was in another city and re-locating to Lakeville post closing. Stephanie was extremely professional, super responsive and detail oriented for the many many questions me and my spouse had. Also, she was very proactive in keeping us updated on the construction status. I had to do most of my interactions with Steve through emails, phone calls and zoom meetings up until closing. He was so helpful with the orientation, ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Prasanna

  • Prasanna D.
  • Verified HomeBuyer
  • June 28, 2022
  • Corcoran, MN

Construction delays which were not communicated prior to buying the house. Very poor communication throughout the process. House built with poor workmanship standards. And response from Construction Manager was it is acceptable per Lennar standards. I didn't knew that lennar had such low standards. Not happy with at all. Even now response is very poor if I open any ticket. And for bigger issues Lennar asked me to directly contact vendors. So accountability at all. And issues were present even before I moved into this house. I can go on and on .... If lennar really care about these reviews, ...

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Long list of repairs after close

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2022
  • Shakopee, MN

The things needing fixing are so basic. For example majority of the doors don't close without rubbing against the door frame. Craftsmanship is poor on the baseboard trim in many places. Paint edging where it meets the ceiling looks like I did it myself without any care.

Total Score 2


Quality 2

Trustworthiness 4

Responsiveness 3

Lennar - The person who inspected each job after it's finished let most

  • Skip L.
  • Verified HomeBuyer
  • June 24, 2022
  • Osseo, MN

The person who inspected each job after it's finished let most of the sloppy job go and passed it on to us. So many things were not met the specification or quality and they let it go. This is the first time I built a new house and I could not believe i will have this type of experience. Personally I don't think it's Lennar fault, it's the person who is in charge of final inspection of each job/items that let it go. If I'm in charge of inspection this house or my house I would tell the contractor to do a better job or redo the job until it's good. I don't have anything good to say about ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Shawn and Peggy are great

  • Nancy M.
  • Verified HomeBuyer
  • June 21, 2022
  • Woodbury, MN

Nothing but professional the whole time thought the buying process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We were given highly optimistic completion dates which sales

  • Anonymous
  • Verified HomeBuyer
  • June 21, 2022
  • Corcoran, MN

We were given highly optimistic completion dates which sales knew would not be achievable. We felt that we were lied. We made accordingly.

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 5

Lennar - Our sales rep, Shannon, was the highlight of our experience.

  • David G.
  • Verified HomeBuyer
  • June 21, 2022
  • Otsego, MN

Our sales rep, Shannon, was the highlight of our experience. What a bubble! She kept us informed of the progress of the house. Our Lennar mortgage lender was very very helpful, but the advent of electronic signatures and the overwhelming number of emails made it a bit burdensome. Our problem came with the quality control. Much of the work was sloppy with obvious oversight from quality control supervisors. Our air conditioning wasn’t working. It turns out there was no power attached to it. Who signed this off that it was working properly? Surely, it must’ve been checked on a checklist. I’ve ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Romesh

  • Romesh H.
  • Verified HomeBuyer
  • June 15, 2022
  • Blaine, MN

Love the builder ,great community to live in.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Nice people, but Quality Not so much

  • Sergie G.
  • Verified HomeBuyer
  • June 14, 2022
  • Chanhassen, MN

Everything started out normal, but after we moved in we found a lot of workmanship issues and poor quality of labor. Foreman knows about it but he said not much can be done, because right now it's hard to find workers at all. But if that's the case, than the price of the house should be adjusted too...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - Cheryl and Jarrod are awesome.

  • Jerry F.
  • Verified HomeBuyer
  • June 14, 2022
  • Lakeville, MN

Cheryl and Jarrod are awesome. They helped from start to finish and made the experience great. The communication from everyone at Lennar was very timely and always kept us appraised on the progress. My only wish (and I understand why not) was that we could have changed a couple of things and also had the lower level finished before moving in. I would highly recommend Lennar to anyone.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great People all around

  • Aron W.
  • Verified HomeBuyer
  • June 13, 2022
  • Rosemount, MN

My wife and I purchased our new home and from the first contact until we moved in the Lennar folks have been great. They are responsive, knowledgable, and willing to do what it takes to make our home look its best.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall a good home buying experience

  • Avnish S.
  • Verified HomeBuyer
  • May 24, 2022
  • Shakopee, MN

Being a first time home buyer i was worried about the whole process and Lennar team specially Lennar Mortagage made it very easy for me and were available each step to guide through the process. One thing i feel Lennar could do better is to give minimal customization option to buyers. I get it these customization add time to home delivery but smaller customization should be encouraged.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Overall wasn’t a bad experience buying the house 3 months of

  • Anonymous
  • Verified HomeBuyer
  • May 24, 2022
  • Blaine, MN

Overall wasn’t a bad experience buying the house 3 months of delays which is the times right now with all of the delays with materials. The fit and finish (the minor details) in my house were not the greatest I had to fix some things myself and few other things still not done. With how much I paid for this house I expect better.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

Sean has approachability and provides clear direction regarding the house. He is always very helpful.

  • Faith B.
  • Verified HomeBuyer
  • May 19, 2022
  • Woodbury, MN

I love the new house! It has been a great experience with the builder and realtor. They are both approachable and responsive throughout the whole process. I have truly appreciated this experience and the new complex.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We were out of state buyers and Maggie kept us updated with pictures

  • Daniel A.
  • Verified HomeBuyer
  • May 11, 2022
  • Chaska, MN

We were out of state buyers and Maggie kept us updated with pictures through the entire process. Dave did the walk through and explained everything about our home. We would definitely recommend Lennar if you’re looking for a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We were buying site unseen and Cody and Rick were absolutely

  • Debra D.
  • Verified HomeBuyer
  • May 10, 2022
  • Lino Lakes, MN

We were buying site unseen and Cody and Rick were absolutely wonderful! The whole process went very smooth. We would give them both a 10!!!! The thing that did disappoint us is some of the workmanship in our new home and also with the cleanliness of the home. I do understand some of it was because we moved in during the winter but still very disappointed.

Total Score 5


Quality 2

Trustworthiness 4

Responsiveness 4

Lennar

  • Anonymous
  • Verified HomeBuyer
  • May 10, 2022
  • Shorewood, MN

Overall experience has been okay thus far - not great. MANY frustrations along the way and some very basic issues that should never have been problems in the first place.. Most issues are eventually addressed but responsiveness has often been poor. Most definitely room for improvement all the way around.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Our agent Connie was amazing

  • Scott T.
  • Verified HomeBuyer
  • May 03, 2022
  • Rockford, MN

Very prompt in replying to and issues or concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very nice houses, however, it would be misleading if I did not

  • Brian H.
  • Verified HomeBuyer
  • May 01, 2022
  • Saint Michael, MN

Very nice houses, however, it would be misleading if I did not mention the room for improvement. I have bought and sold a dozen houses over the last several years and had to pay fees with Lennar that I have never been asked to pay before. In addition to the fees I would expect the builder/seller to pay, it is fairly obvious that corners were cut in an effort to maximize profits. For example, the home only comes with one garage door opener, although there are 2 garage doors. Also, the driveways have a corner cut off in front of the third garage door, making parking in that spot a challenge ...

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Decline in quality of workmanship

  • Anonymous
  • Verified HomeBuyer
  • April 27, 2022
  • Blaine, MN

I have toured numerous Lennar model homes in the past and decided to purchase a new construction home with them. I signed the contract in 2021 and they unfortunately transitioned to an inventory system where you have no choice in a lot of the main features. This includes the front elevation type and color scheme. This applies to a lot of the other options as well. During the celebration and the early days after moving in, we noticed a lot of quality issues. Almost all of the door handles, some of the light switch plates, some of the floor vents were crooked. The installers did not even use a ...

Lennar responded:
Hi, thank you for this detailed review. We would like to apologize for the numerous issues you have listed and how they have drastically impacted your experience. If you have any concerns or issues with remaining items being completed, please let us know at corporatecustomercare@lennar.com, and our team will follow up. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Easy closing .

  • Timothy C.
  • Verified HomeBuyer
  • April 26, 2022
  • Lino Lakes, MN

So far the experience has been positive with very easy remote online closing. This is our third Lennar home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Bait n switch

  • Brett A.
  • Verified HomeBuyer
  • April 26, 2022
  • Corcoran, MN

Horrible experience…we purchased home last April with move in date of September/October move in date. Lennar continue to push us back and back further and further with finally closing February 28th 2022.

Lennar responded:
Hi Brett, thank you for this review. We are sorry for the major delays you had to experience regarding the completion of your home and completely understand how frustrating this must have been. Please know we are here to help, so if you ever need additional assistance please send us a message at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2