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Lennar Reviews in Minneapolis St. Paul, MN

What Minneapolis St. Paul Homeowners Have to Say About Lennar.

Read all 492 verified reviews from homeowners that built a new home with Lennar in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Minneapolis-St. Paul Area

492 Reviews in Minneapolis-St. Paul Area

Ratings by Category

Overall 3.8

Quality 3.4

Trustworthiness 3.7

Value 3.6

Responsiveness 3.6

Lennar in Minneapolis-St. Paul Area

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Customer Reviews

Lennar - Get ready for delay and frustration.

  • Prashant T.
  • Verified HomeBuyer
  • January 12, 2022
  • Corcoran, MN

Get ready for delay and frustration. Priority is given to inventory homes.

Total Score 3


Quality 4

Trustworthiness 2

Value 4

Responsiveness 1

Lennar - It was exciting watching our house be built.

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2021
  • Otsego, MN

It was exciting watching our house be built.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Cheap materials & very low quality of workmanship!

  • Staci H.
  • Verified HomeBuyer
  • September 28, 2021
  • Lakeville, MN

Cheap materials & very low quality of workmanship!

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Average….

  • Anonymous
  • Verified HomeBuyer
  • July 29, 2021
  • Cottage Grove, MN

Average…..most things fine, others great, some poor

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Once the papers were signed, Lennar became difficult to get ahold

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Andover, MN

Once the papers were signed, Lennar became difficult to get ahold of with issues.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

House looks nice, but materials used are sub par

  • Allen C.
  • Verified HomeBuyer
  • April 21, 2020
  • Anoka, MN

The layout of the home is very nice as is the exterior, However, some materials used on the interior are very cheap. The carpet is very thin and padding is lumpy. There were lots of paint touch ups needed, which Lennar has been very responsive to correct. We discover new cracks or nail pops every now and then, which we know will be repaired by Lennar, but it's still disheartening. Gutters were not included, which caused serious icing issues during winter.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

Cheap quality & minimum standard

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2020
  • Woodbury, MN

Quality is cheap and house is price too high. Everything is definitely minimum standard only.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 3

Subpar

  • Jin H.
  • Verified HomeBuyer
  • September 30, 2019
  • Woodbury, MN

The exterior siding and trims are not good quality as well as the cabinets and doors are cheap and low quality.

Lennar responded:
Hi Jin, thank you for sharing your comments about your home. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Letta was the bright spot in the whole experience

  • Anonymous
  • Verified HomeBuyer
  • December 23, 2024
  • Osseo, MN

Hire an independent inspector prior to closing to avoid the long delays on items discovered after closing. Note that you sign away some warranty coverage required by state to you disadvantage and to Lennar's advantage.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

High Expectations

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2024
  • Dayton, MN

We liked the model, the location and the floor plan. Our buying experience was awful.

Total Score 3


Quality 5

Trustworthiness 2

Value 2

Responsiveness 1

The highlight was the big red bow on the door with the welcome home mat

  • Sandra L.
  • Verified HomeBuyer
  • September 11, 2024
  • Rogers, MN

I went through a realtor which was a BIG mistake. Because of doing this I did not get to pick any countertops ,fixtures and flooring. I also did not find out anything about the neighborhood like are there going to be ant parks for children,dogs and for everyone to sit in and meet other people in the neighborhood. Also I would have found out that gutters are not put on in the back of your townhome and neither is a patio and to put one in can be quite an issue with the association here.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Owner

  • Steven F.
  • Verified HomeBuyer
  • September 11, 2024
  • Saint Michael, MN

We had issues with 3 appliances, had to reach out multiple times to get anything done. We have not had a mailbox available for over 2 months and still do not.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Unhappy New Home Owner

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2024
  • Cottage Grove, MN

Very disappointed with lot grading! When picked out the lot was a nice flat lot. Never did Lennar show us the topography map. Now we have a patio with a very steep fall off! Not happy!

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 3

Water leak ruined our kitchen day 2

  • Matthew F.
  • Verified HomeBuyer
  • November 04, 2023
  • Saint Michael, MN

Our buying experience was pretty good. Timelines were met and the team kept us informed. We did not get to customize anything outside of their choices which was frustrating. Once we got into the house we had a water leak which flooded the kitchen the first time we used the dishwasher. We noticed several other issues which makes us seriously question the quality control. Instead of staining the wood trim ends we’ve found black sharpie markers covering a missed end. I can’t even fix it now! Electrical problems have also popped up and our breakers continue to pop when we just use a vacuum. ...

Total Score 3


Quality 1

Trustworthiness 2

Value 3

Responsiveness 4

Not sure I would buy another

  • Anonymous
  • Verified HomeBuyer
  • December 03, 2022
  • Blaine, MN

Quality and workmanship are lacking. For the price I paid, I shouldn’t have windows that you can feel a breeze coming in, the woodwork was hardly attached, stonework was messy, siding had clear gaps and just over all not super happy with the home. I want a well built home for this price. Speed doesn’t impress me.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

Lennar - My house is still not complete.

  • Cheng X.
  • Verified HomeBuyer
  • July 20, 2022
  • Lino Lakes, MN

My house is still not complete.

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

Nice people, but Quality Not so much

  • Sergie G.
  • Verified HomeBuyer
  • June 14, 2022
  • Chanhassen, MN

Everything started out normal, but after we moved in we found a lot of workmanship issues and poor quality of labor. Foreman knows about it but he said not much can be done, because right now it's hard to find workers at all. But if that's the case, than the price of the house should be adjusted too...

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

Communication in Loan proceeding

  • Reza R.
  • Verified HomeBuyer
  • April 12, 2022
  • Woodbury, MN

Communication was poor, document requirements not clear

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

Lennar - We are already selling our house as it’s not the right fit for

  • Anonymous
  • Verified HomeBuyer
  • November 18, 2021
  • Lino Lakes, MN

We are already selling our house as it’s not the right fit for us.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

Good until move in

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2019
  • Blaine, MN

We had a great building process, but we have found so many issues since move in and lennar just keeps pushing us off and not finding fixes.

Lennar responded:
Thank you for your feedback. We are sorry to hear about these issues. If you could please share any additional comments with us at corporatecustomercare@lennar.com, we will review and follow up for you. - Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Poor Customer Service

  • Aaron A.
  • Verified HomeBuyer
  • August 06, 2019
  • Otsego, MN

I have reached out for assistance 3 times now and it has been over a month, with NO response from our Lennar Representative.

Lennar responded:
Hi Aaron, we are sorry to hear about the communication difficulties you have experienced. Please contact us at corporatecustomercare@lennar.com with the details of any items needing to be addressed, so we can review and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 4

Trustworthiness 2

Value 3

Responsiveness 1

I thought it would be good

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2024
  • Little Canada, MN

I thought it was the right think to do to move into a new Lennar home. I bought a model that had been finished. I do appreciate the finishes in this price range and the layout and design. I had the home inspected. They resolved a couple items found on inspection including an outlet that should have been GCFI, but was not. However, since taking ownership, I have been finding defects in the home. Fiber Internet built into the home that didn't work. Crusty carpet where something had been spilled and a dent in the bathroom vinyl planking I discovered before moving in. A bathroom sink ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Lack of Attention To Detail and Cheap Materials

  • Shawn J.
  • Verified HomeBuyer
  • September 08, 2024
  • Chaska, MN

Lack of Attention To Detail and Cheap Materials

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Underwhelming SLOW customer care

  • Kelly G.
  • Verified HomeBuyer
  • June 26, 2024
  • Cottage Grove, MN

Concrete sidewalk poured 2 hours before heavy rain. Sod not staked down and all moved during rain. Dead tree planted in backyard. Ants everywhere inside. No one from Lennar cares to make it right.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 2

Lot of issues after moving

  • Sugumar T.
  • Verified HomeBuyer
  • June 12, 2024
  • Carver, MN

Here are the list of issues we noticed within a month. 1. Sump pump outlet is not clued and after first rain, water leaked in basement. 2. Patio door and net are not installed properly. Even after fixing it, it is not smooth to open and close. 3. There is no power outlet is island. 4. 4 door having opening and closing issues. It is hard and giving sound when opening and closing. My kid is having trouble to open bathroom in living floor and we have to stay outside every time. 5. The walkway between main door and driveway is not in same level of driveway which makes kids to fell ...

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2