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Lennar Reviews in Minneapolis St. Paul, MN

What Minneapolis St. Paul Homeowners Have to Say About Lennar.

Read all 587 verified reviews from homeowners that built a new home with Lennar in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Minneapolis-St. Paul Area

587 Reviews in Minneapolis-St. Paul Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.7

Responsiveness 3.6

Lennar in Minneapolis-St. Paul Area

View Homes

Customer Reviews

Lennar - Everyone on the sales team and build team was great ( Jason A

  • Shinu B.
  • Verified HomeBuyer
  • March 08, 2022
  • Lakeville, MN

Everyone on the sales team and build team was great ( Jason A and Eric G). Could not have been 2 better representatives.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Quality of the work is not as expected from the big name LENNAR

  • Anonymous
  • Verified HomeBuyer
  • March 03, 2022
  • Osseo, MN

The workmanship and cleaning is not good as expected, the design changes were not informed and when asked, no good responses. Lot of gaps, nail spots in wood works, didnt provide a great feeling of job well done ! .. The trust about the builder went down !

Lennar responded:
Thank you for your feedback. We want to apologize for not meeting or exceeding your expectations. We are especially sorry to hear of the disappointment in the quality of work. If the items you describe here or any others are left outstanding, please don't hesitate to reach out to us for assistance at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 4

Lennar - We loved working with Nicole, Randy and Thiago on building our

  • Kari W.
  • Verified HomeBuyer
  • March 03, 2022
  • Shorewood, MN

We loved working with Nicole, Randy and Thiago on building our new home. They were truly a pleasure to work with and we love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - As a returning customer our buying experience with Lennar has

  • Ebenezer R.
  • Verified HomeBuyer
  • March 01, 2022
  • Corcoran, MN

As a returning customer our buying experience with Lennar has not been favorable. They missed delivering home on time, unexperienced construction manager & new home consultant.

Lennar responded:
Hello Ebenezer, thank you for taking the time to provide valuable feedback. We are sorry to hear about the missed delivery and lack of experienced support you received. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Lennar - Rick was phenomenal at every step of this process!

  • David C.
  • Verified HomeBuyer
  • February 16, 2022
  • Lino Lakes, MN

Rick was phenomenal at every step of this process!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Happy to be in my new home, but process was less than ideal

  • Anonymous
  • Verified HomeBuyer
  • February 15, 2022
  • Rosemount, MN

I appreciate there are challenges with material and labor shortages, so while we experienced these, I would not hold Lennar responsible for these. Also, the local people we worked with (sales manager, construction manager) were great! However, it was clear throughout the process that Lennar is a large corporation and the customer experience is not valued. During the selection process, many styles were unavailable, options were changed without notice, and for many selections, visuals were not available leaving us to make decisions based on descriptions. Additionally, it seems clear Lennar does ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - They don’t give you the option to make any changes or upgrades.

  • Nasir B.
  • Verified HomeBuyer
  • February 09, 2022
  • Blaine, MN

They don’t give you the option to make any changes or upgrades. The walls are so tiny, like cardboard . Still, some work needs to be done. Thou that is understandable because of the supplies shortage. The water heater was misplaced, the doorbell wasn’t working, but the good thing is that they fix it. Other than that and overly satisfied.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Victoria, MN

Being a first time homebuyer they really helped walk me through the process and answered all of my questions very quickly. The whole team was great to work with and I would highly recommend Lennar to anyone looking for a home. I have already made recommendations to my friends and colleagues at work.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - They wil lie, lie, lie.

  • Johnathan B.
  • Verified HomeBuyer
  • February 01, 2022
  • Cottage Grove, MN

They wil lie, lie, lie. Tried to overcharge me after signing purchase agreement. Made our bathroom wrong and flat out refused to fix it. The workmanship is very sloppy. Scores of paint drips, uneven cabinets, uneven fixtures, chips and scrapes, capet staples, countless crooked screws. Never fixed a stain in pantry ceiling, 10 days after closing water was dripping through, bad pipe ceiling had to be cut open. Was given garage code by title company, doesnt work. Have yet to put in tile in the bathroom that was agreed before closing. Vitural closing was a breeze, recommened it.

Lennar responded:
Hi Johnathan, thank you for sharing your review. We want to apologize for the numerous issues you faced with your new home. If there are any items that need further attention, please reach out to us at corporatecustomercare@lennar.com with any details you can provide and we will follow up. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 2

Poor quality on interior finishes.

  • Travis P.
  • Verified HomeBuyer
  • February 01, 2022
  • Lakeville, MN

The lines between ceiling and wall were poorly taped, so much of the house has a bead of gray paint on the ceiling along the edges. The walls were clearly beaten up and patch jobs were attempted along with poor paint cover. Essentially, for a brand new house, it looks like we need to repaint the entire thing on the interior. This is the largest and most obvious issue.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

Lennar - They do not provide enough information about the home prior to

  • Dao V.
  • Verified HomeBuyer
  • January 28, 2022
  • Cottage Grove, MN

They do not provide enough information about the home prior to signing PA. Once PA is signed nothing can be changed and we had no idea.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - We had a nightmare moving to our new Lennar home in Rosemount.

  • Sumi P.
  • Verified HomeBuyer
  • January 25, 2022
  • Rosemount, MN

We had a nightmare moving to our new Lennar home in Rosemount. We had several issues with most of the appliances(Refrigerator, Cooking range, Dishwasher) doors, weather strips. We had service personals at home every other day for a month to fix issues. New home consultant helped us escalating issues and replacing defective appliances. Warranty support representative addressed most of the issues on time.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 4

Lennar - The sales representative was fabulous.

  • Wendy D.
  • Verified HomeBuyer
  • January 21, 2022
  • Lino Lakes, MN

The sales representative was fabulous. My understanding is most new homes are built with standard carpeting and paint. I would have liked to have been able to upgrade or pick my own features.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Smart home. Love it

  • Nicholas O.
  • Verified HomeBuyer
  • January 21, 2022
  • Cottage Grove, MN

Great home with smart devices installed (ring security, sprinklers, smart garage delivery, smart water leak detector, smart door lock). Smooth and worry free closing process mostly done online. I even closed online and was not disappointed. My only issue is that there are still few fixtures missing from the home (e.g. vents ) and a few items that were finished in a hurry because they must have run out of time before closing. These are being addressed. Overall, I am excited and happy with the home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Focus needed on Workmanship and quality of materials used

  • Anonymous
  • Verified HomeBuyer
  • January 20, 2022
  • Victoria, MN

Lennar is a good builder who builds affordable homes. But significant attention is needed in the workmanship and review process after each phase of the build. When a house was delivered to us, we were initially happy until we started noticing issues almost in every aspect of the new house. At some point the workmanship and readiness of drywalls/carpets etc. made us feel like the house was built on a hurry just to meet a date. If attention is paid on quality and review process, in this fast moving housing market, I think Lennar will not only sell houses but also make it feel Home right when ...

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 3

Lennar - Great home buying experience.

  • John B.
  • Verified HomeBuyer
  • January 19, 2022
  • Lino Lakes, MN

Great home buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Difficult getting a hold of anyone.

  • Debbie E.
  • Verified HomeBuyer
  • January 19, 2022
  • Victoria, MN

Difficult getting a hold of anyone. Dealing with multiple people to get items fixed

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Poor build and material quality

  • Sudheer S.
  • Verified HomeBuyer
  • January 19, 2022
  • Blaine, MN

It's hardly 3 months since moved into our brand new home and I'm noticing structural issues already (loose railings, floor panels). The quality of the work is nowhere near the price we paid.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Response to questions/issues from sales rep was above average

  • Roger V.
  • Verified HomeBuyer
  • January 19, 2022
  • Lakeville, MN

No communication from land development company. No idea when the sod/irrigation etc. will be installed or future plans for property.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - everything was great thank you very much

  • Oscar V.
  • Verified HomeBuyer
  • January 19, 2022
  • Rosemount, MN

everything was great thank you very much

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The buying process was upfront and clear.

  • Alexander J.
  • Verified HomeBuyer
  • January 19, 2022
  • Delano, MN

The buying process was upfront and clear. The closing date moving constantly was difficult but understandable.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Lennar - Easy and informative home buying process

  • Brian W.
  • Verified HomeBuyer
  • January 18, 2022
  • Lino Lakes, MN

Easy and informative home buying process

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Let me widen driveway like I wanted.

  • Charles T.
  • Verified HomeBuyer
  • January 18, 2022
  • Otsego, MN

Let me widen driveway like I wanted.100 % satisfied with anything

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - Great people very helpful and professional

  • Mckeith P.
  • Verified HomeBuyer
  • January 18, 2022
  • Woodbury, MN

Great people very helpful and professional

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - They only mean business.

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Blaine, MN

They only mean business. They dont care if u missing something. They only nice when u buying. After u complained, They just ignored u. Basically do it yourself kinda thing. Lennar care is good thou. They help u out. Others, thry only good when they dont receive the money yet.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1