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Lennar Reviews in Minneapolis St. Paul, MN

What Minneapolis St. Paul Homeowners Have to Say About Lennar.

Read all 579 verified reviews from homeowners that built a new home with Lennar in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Minneapolis-St. Paul Area

579 Reviews in Minneapolis-St. Paul Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.7

Responsiveness 3.6

Lennar in Minneapolis-St. Paul Area

View Homes

Customer Reviews

used the cheapest materials that were available!

  • Abdirizak J.
  • Verified HomeBuyer
  • January 12, 2022
  • Blaine, MN

After the closing, anything that came up was ignored

Lennar responded:
Hi Abdirizak, thank you for this review. We are sorry to hear about the poor follow-up service you have received with your new home. If you have any outstanding items in which we can help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Mary at Ridge Creek is a really nice and awesome person!

  • Yovani S.
  • Verified HomeBuyer
  • January 12, 2022
  • Shakopee, MN

First and foremost I would like to thank Mary for providing an awesome service, she answered all my questions and was always communicating with me about the progress of our home, she kept us updated every step of the way! I think that is what made our home buying experience less stressful. We love our new home! There are a few things that need to be fixed but so far every service request I have submitted has been acknowledged.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Organisation, professional

  • Denis N.
  • Verified HomeBuyer
  • January 12, 2022
  • Cottage Grove, MN

The buying process was good, the homes are expensive, but good finishing , but for some issues. The home is nice , beautiful and conducive.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - The house is perfect for our family.

  • Kayleigh F.
  • Verified HomeBuyer
  • January 12, 2022
  • Cottage Grove, MN

The house is perfect for our family.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

The messaging of everything included

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Corcoran, MN

Lennar has been telling dates that they themselves know they can't achieve. They have been changing dates after signing the purchase agreement. This is a malpractice. They still don't have nay control on their supply chain or vendors. They have been cutting corners on quality.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - The builder focuses on quality!

  • Innocent M.
  • Verified HomeBuyer
  • January 12, 2022
  • Otsego, MN

The builder focuses on quality!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The guy my wife worked with on the final inspection was great and got all concerns taken care of!

  • Gerald G.
  • Verified HomeBuyer
  • January 12, 2022
  • Lakeville, MN

They were great to work with and always responded to emails and phone calls!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Get ready for delay and frustration.

  • Prashant T.
  • Verified HomeBuyer
  • January 12, 2022
  • Corcoran, MN

Get ready for delay and frustration. Priority is given to inventory homes.

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 1

We did not get the materials and workmanship promised when we purchased the home.

  • Danielle H.
  • Verified HomeBuyer
  • January 09, 2022
  • Lakeville, MN

Monitor every detail. We have crooked walls, cracked trim, cabinet doors all needed replacement including at least ten doors. Lennar definitely cut corners to get this house done asap. Instead of getting a new house, we now have a house that has had a lot of work redone and looks patchy. Floor boards were cracked and scratched during install. Found plastic in our furnace. Window and plumbing issues. Basically every trade has had to return to our home to fix something.

Lennar responded:
Hi Danielle, thank you for sharing your experience with us. We want to apologize for the number of items that have needed to be addressed due to initial installation or quality issues. If there are any items needing further attention, please do not hesitate to contact us directly at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 4

Lennar - Cheap materials, rushes craftsmanship, last minute downgraded

  • Anonymous
  • Verified HomeBuyer
  • January 06, 2022
  • Lino Lakes, MN

Cheap materials, rushes craftsmanship, last minute downgraded materials with no money refunded, cracks in multiple seems in corners, squeaky floors prior to move in, cracked windows, sprinkle lines installed on neighbors property, sink hole in back yard due to graders "forgetting" hay bell. List goes on and on ask anyone on the FB group made just for this issues.

Lennar responded:
Hi, thank you for sharing a review. We would like to apologize for the poor experience you have had with your new home due to the number of craftsmanship issues. If there is anything we can do to help or additional feedback you would like to share, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 3

Not a good experience

  • Anonymous
  • Verified HomeBuyer
  • January 06, 2022
  • Corcoran, MN

We thought highly of Lennar and it was our dream to buy a Lennar Home. The process started with great hopes, agents were really nice. But we face lot of disappointments during construction and post construction. The construction manager is rude, the issues that we reported during construction were denied to be fixed and we got bad treatment from the construction manager. When we moved into our new home, within weeks we started seeing several issues from water softener connection not connected to kitchen, heating connection was not accurately done, our refrigerator loses power every week with ...

Lennar responded:
Hi, thank you for this detailed review. We would like to apologize for the poor experienced you have outlined from the service you have received to the quality issues with building materials. If you ever have items that need additional attention, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the team. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar - The realtor, Letta, instantly made me feel at ease and created

  • Lori N.
  • Verified HomeBuyer
  • December 30, 2021
  • Osseo, MN

The realtor, Letta, instantly made me feel at ease and created a point of contact I could trust. She is highly knowledgeable of her inventory and made suggestions that fit my needs.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Responsiveness to issues

  • Mary C.
  • Verified HomeBuyer
  • December 30, 2021
  • Rosemount, MN

I was so impressed with Lennar's construction managers. Tom's attention to detail has provided me with a well built home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall great experience and very responsive Lennar team.

  • Patrick S.
  • Verified HomeBuyer
  • December 30, 2021
  • Andover, MN

Overall great experience and very responsive Lennar team. Made it easy for us as first time homebuyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It was exciting watching our house be built.

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2021
  • Otsego, MN

It was exciting watching our house be built.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - Home was dirty on move-in day - countertops, flooring and carpets.

  • Anonymous
  • Verified HomeBuyer
  • December 24, 2021
  • Rosemount, MN

Home was dirty on move-in day - countertops, flooring and carpets. No hot water for a week. Sliding glass door wouldn't stay locked. Garage floor had globs of mudding all over. No one to go over all the tech installed. Now there's mice. Called exterminator. Lennar customer care doesn't want to take any responsibility.

Lennar responded:
Hi, thank you for your review. We want to apologize for the poor state in which you found your new home. If you have any items that still need attention, please send us a message at corporatecustomercare@lennar.com and we will follow-up with the team. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 2

Nobody during our buying experience really knew what was going on and usually ignored our questions.

  • Mark M.
  • Verified HomeBuyer
  • December 21, 2021
  • Dayton, MN

It’s obvious that the sales teams don’t care about you as a person. It appears the sale is their main goal. We heard phrases when asking questions about the home that didn’t seem right “oh I thought you wanted to buy a home. We have many people interested.” Or “yes I’ll take care of that” after the 3rd email and still needing to send more emails and a phone call just to find out how you’re getting your move in key. The construction manager was Lennar’s savings grace. He was a pleasure to work with.

Lennar responded:
Hi Mark, thank you for sharing your experience with us. We are extremely sorry about the frustrations caused by the communication issues you experienced with your new home. If there is ever anything we can do to assist you in the future please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 2

Lennar - Lennar is easy to work with and made the whole process seamless!

  • Danielle S.
  • Verified HomeBuyer
  • December 21, 2021
  • Victoria, MN

Lennar is easy to work with and made the whole process seamless!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Quality is not good for the price that we gave

  • Suryaprakash G.
  • Verified HomeBuyer
  • December 14, 2021
  • Lakeville, MN

Quality is not good for the price that we gave

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Lennar - Overall, this is a good home buying experience

  • Anonymous
  • Verified HomeBuyer
  • December 13, 2021
  • Maple Grove, MN

Overall, this is a good home buying experience

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar - Not a good experience.

  • Jaytee X.
  • Verified HomeBuyer
  • December 09, 2021
  • Otsego, MN

Not a good experience. Once they sold their home. They dont care about your issues. Built wrong foundation. Many many delays in completion.

Lennar responded:
Hi Jaytee, thank you for this review. We would like to apologize for the numerous delays and issues you encountered that created such a poor experience with your new home. If there is anything we can help with going forward, please do not hesitate to reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - Great Experience with the sales team

  • Krishnaraj B.
  • Verified HomeBuyer
  • November 23, 2021
  • Woodbury, MN

Great Experience with the sales team

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Wouldn’t do it again…

  • Thomas W.
  • Verified HomeBuyer
  • November 23, 2021
  • Woodbury, MN

Spent way too much for what I got. House is a mixed bag of nice amenities and cheap junk. It took way too long to finish.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - I love my new Lennar home!

  • Anonymous
  • Verified HomeBuyer
  • November 18, 2021
  • Rosemount, MN

I love my new Lennar home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We are already selling our house as it’s not the right fit for

  • Anonymous
  • Verified HomeBuyer
  • November 18, 2021
  • Lino Lakes, MN

We are already selling our house as it’s not the right fit for us.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3