Lennar Reviews in Minneapolis St. Paul, MN

Seller doesn’t care about you the second paperwork is signed. Lender is not very clear about the closing process. Triple and quadruple check the loan paperwork because there potentially are many mistakes in it that you will make decisions based upon then they change it and blame you for not noticing. They love to mention the purchase agreement you signed so make sure that is perfect before you sign. Over priced for the quality of the craftsmanship. Sod is put in haphazardly with many gaps. House was not very clean when turned over to me. Warranty is nice but it’s a negotiation when you make a claim. Ultimately the work gets done but there is a definite attempt to avoid it from lennar. ... More

Though the overall buying experience was ok, there are poor quality workmanship including a big chip of wood lost in the main door near the lock. Shocked how a big builder like Lennar could miss such basic quality checks.

Concrete sidewalk poured 2 hours before heavy rain. Sod not staked down and all moved during rain. Dead tree planted in backyard. Ants everywhere inside. No one from Lennar cares to make it right.

Here are the list of issues we noticed within a month. 1. Sump pump outlet is not clued and after first rain, water leaked in basement. 2. Patio door and net are not installed properly. Even after fixing it, it is not smooth to open and close. 3. There is no power outlet is island. 4. 4 door having opening and closing issues. It is hard and giving sound when opening and closing. My kid is having trouble to open bathroom in living floor and we have to stay outside every time. 5. The walkway between main door and driveway is not in same level of driveway which makes kids to fell every time. This might be bigger problem in winter :( ... More

I expected the overall buying process to be easier when using all Lennar companies (builder, lender, insurer, etc), but that was not the case. Home build quality is good but not great - needed tradesmen out to the house twice to correct issues within the first month.

Very disappointed with lot grading! When picked out the lot was a nice flat lot. Never did Lennar show us the topography map. Now we have a patio with a very steep fall off! Not happy!

Not good quality of materials

Our buying experience was pretty good. Timelines were met and the team kept us informed. We did not get to customize anything outside of their choices which was frustrating. Once we got into the house we had a water leak which flooded the kitchen the first time we used the dishwasher. We noticed several other issues which makes us seriously question the quality control. Instead of staining the wood trim ends we’ve found black sharpie markers covering a missed end. I can’t even fix it now! Electrical problems have also popped up and our breakers continue to pop when we just use a vacuum. Overall, we love the house and curb appeal but really struggling with many details inside. Lennar has been responsive to the issues but it’s been 2+ months of non stop issues. ... More

Miller Brothers and BNR both do half-crocked work. Miller Brothers break fiber optic cables and home owners are left to get the problem fixed. . They don’t care what they break and Lennar doesn’t help with getting the cable repaired. BNR puts sprinkler heads in our yard that belong to our neighbors and also puts the heads right on the property line. Told the construction manager we were putting up a fence on the property line so they knew not to put the sprinkler heads on the property line, but did it anyway. Construction managers are unresponsive to community members complaints. Overall, the landscaping has been a cruddy experience. Told in June the landscaping was going to start, didn’t go in until August. Perhaps Lennar need to rethink who they contract out for grading yards as well as the irrigation systems. Very incompetent people. North Metro was the best, but they, too, added sod where we had it flagged off. Lennar needs to do better. Seems that once Lennar has their money, they don’t care about the home owners. I would rate the construction managers, Miller Brothers and BNR a 1 for very poor communication and workmanship. ... More

The cosmetic issues were half fixed prior to closing. After living in the house you see so many more things that need to be fixed. When putting in a work order I was told to wait for the 11 month review. I am not convienced that things will be taken care of timely.

For the money spent, I am disappointed. Issues range from customer service to craftsmanship

Good house but good finishing and after service is a problem.

Great project manager. Not impressed with sales person on my account. Sub contractors were hit or miss on workmanship

Quality and workmanship are lacking. For the price I paid, I shouldn’t have windows that you can feel a breeze coming in, the woodwork was hardly attached, stonework was messy, siding had clear gaps and just over all not super happy with the home. I want a well built home for this price. Speed doesn’t impress me.

The sales representatives were amazing and were able to answer most if not all questions we had. They really are a good resource to have. Construction on the other hand needs a huge lift in the attention to detail and pride in their work. Although not the construction mangers fault, and he helped out as much as he could, it was evident that the laborers were just there to go through the motion and could care less about the quality in their work because it wouldn't be their problem once they left, to list a few things: 1. We found garbage in our home, and we just closed on it 2. Painter tape on the floor, which must've been missed by cleaners 3. Blatantly missed blue tape items, some of which will never be fixed until I decide I'm sick of looking at it 4. Broken Garage door (took 2 weeks post close to have this fixed) 5. Broken doorbell (took 3 weeks post close to have this fixed) 6. Garbage disposal had a nail in it, which broke it 7. Hardware installed with lack of care (things are not level, and its very noticeable) 8. Blemishes on front and mud room garage door because they installed our permeant doors instead of using construction doors during the build. 9. evident that the cleaners never showed up... construction dust on counters and in sinks, no vacuum marks on carpet areas There's more, but what's the point? Would I build with Lennar again, maybe... The house is nice, the location is nice, the process was easy, but some things make me hesitant... ... More

My house is still not complete.

Our sales rep, Shannon, was the highlight of our experience. What a bubble! She kept us informed of the progress of the house. Our Lennar mortgage lender was very very helpful, but the advent of electronic signatures and the overwhelming number of emails made it a bit burdensome. Our problem came with the quality control. Much of the work was sloppy with obvious oversight from quality control supervisors. Our air conditioning wasn’t working. It turns out there was no power attached to it. Who signed this off that it was working properly? Surely, it must’ve been checked on a checklist. I’ve sliced the bottom of my feet multiple times where the carpet meets tile because the teeth that hold the carpet in place weren’t tamped down. Some doors are very difficult to open and close. Two rooms in the house are unable to be adequately cooled even with every other vent in the house closed off. There was paint, adhesive and cement all over our front porch. It’s taking multiple calls to address this, and it’s still not done. The garage trim is a complete disaster with pieces missing, visual defects, and foot print stains on many of the pieces from where the workers stepped on them. This is still not been remedied. If these obvious things are overlooked, what has not been done right in places that we can’t see? It’s a pretty house, but I would never recommend Lennar to a friend who was a potential buyer. ... More

Everything started out normal, but after we moved in we found a lot of workmanship issues and poor quality of labor. Foreman knows about it but he said not much can be done, because right now it's hard to find workers at all. But if that's the case, than the price of the house should be adjusted too...

Quality a bit disappointing. Waiting all day today for someone scheduled to come perform some fixes.

Communication was poor, document requirements not clear

We had a nightmare moving to our new Lennar home in Rosemount. We had several issues with most of the appliances(Refrigerator, Cooking range, Dishwasher) doors, weather strips. We had service personals at home every other day for a month to fix issues. New home consultant helped us escalating issues and replacing defective appliances. Warranty support representative addressed most of the issues on time.

It's hardly 3 months since moved into our brand new home and I'm noticing structural issues already (loose railings, floor panels). The quality of the work is nowhere near the price we paid.

We have issues with practically everything in our house.

Lennar has been telling dates that they themselves know they can't achieve. They have been changing dates after signing the purchase agreement. This is a malpractice. They still don't have nay control on their supply chain or vendors. They have been cutting corners on quality.

Get ready for delay and frustration. Priority is given to inventory homes.