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Lennar Reviews in Minneapolis St. Paul, MN

What Minneapolis St. Paul Homeowners Have to Say About Lennar.

Read all 579 verified reviews from homeowners that built a new home with Lennar in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Minneapolis-St. Paul Area

579 Reviews in Minneapolis-St. Paul Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.7

Responsiveness 3.6

Lennar in Minneapolis-St. Paul Area

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Customer Reviews

Lennar - We enjoyed a wonderful working relationship with Jennifer and

  • Jeffrey M.
  • Verified HomeBuyer
  • November 16, 2021
  • Chanhassen, MN

We enjoyed a wonderful working relationship with Jennifer and Boone. Both of them were friendly, knowledgeable, organized and responsive, Any initial (and follow-up) problems that came up were quickly addressed to our satisfaction. We couldn't ask for a better home building experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Overall a good home buying experience!

  • Frederick G.
  • Verified HomeBuyer
  • November 11, 2021
  • Cottage Grove, MN

Overall a good home buying experience!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Material quality is very poor for house

  • Naveen K.
  • Verified HomeBuyer
  • October 30, 2021
  • Rosemount, MN

Material quality used in house is very cheap, the vinal floor and carpet are of very poor quality.

Total Score 4


Quality 1

Trustworthiness 4

Responsiveness 4

Lennar - The quality of the home is excellent.

  • Anthony B.
  • Verified HomeBuyer
  • October 29, 2021
  • Shorewood, MN

The quality of the home is excellent. Randy, Nicole & Thiago were great to work with during the entire process. we had her issues from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The team made the buying process easier and less stressful.

  • Necibu B.
  • Verified HomeBuyer
  • October 28, 2021
  • Fridley, MN

The team made the buying process easier and less stressful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The disparity of supply and installation in homes in the same

  • Rahul S.
  • Verified HomeBuyer
  • October 26, 2021
  • Maple Grove, MN

The disparity of supply and installation in homes in the same community is high, the prize was ever increasing though

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar's team is great!

  • Randall P.
  • Verified HomeBuyer
  • October 26, 2021
  • Osseo, MN

Our sales professional, Letta, was terrific throughout our process -- shopping, negotiation, and closing. After spending nearly two years deciding on floorplan and location, we closed on our new home in thirteen days! Letta made the process easy, and she continues to be an excellent resource after the sale! Like any new home, we've had a few small issues. Lennar's customer service team -- especially Mike and Sarah -- has been exceptional with their response and follow-up.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - House is built cheap and nothing was fixed that we pointed out

  • Jordan G.
  • Verified HomeBuyer
  • October 21, 2021
  • Rosemount, MN

House is built cheap and nothing was fixed that we pointed out on the wall through before we moved in.

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 5

Lennar stood by their promises!!!

  • Arif R.
  • Verified HomeBuyer
  • October 05, 2021
  • Inver Grove Heights, MN

Lennar has done an excellent job completing our home on time with quality materials. The design, materials, quality of work… everything was very high quality. They kept all the promises and took care of all the small out standing things that we have mentioned during final walk through. Lennar followed up on each of those items and provided quality service . Specially Catherine K in sells and Andrew K , the construction manager, ware very capable of doing their job and made us really happy. No wonder why Lennar is one of the leading builder :)

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - House is great, Hate the landscaping

  • Anonymous
  • Verified HomeBuyer
  • October 05, 2021
  • Otsego, MN

House is great, Hate the landscaping

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 1

Lennar - Our team kept us informed on the status.

  • Susan W.
  • Verified HomeBuyer
  • October 01, 2021
  • Lino Lakes, MN

Our team kept us informed on the status. Knowing this, helped us understand the delay on completion. They were timely in responding to identified issues. The carpet padding and some of the wall socket cut outs are not as satisfying, but, overall, extremely satisfied with our new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Buying Lennar

  • Jeffrey H.
  • Verified HomeBuyer
  • September 28, 2021
  • Otsego, MN

12 items were promised to be done by closing date and we have been in house for over 3 months still about 6 things left to take care of. We were a priority until we actually bought.

Lennar responded:
Hi Jeffrey, thank you for sharing your review with us. We would like to apologize for the delays you have faced in getting items completed in your home. If you have anything outstanding in which we could provide assistance, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - Cheap materials & very low quality of workmanship!

  • Staci H.
  • Verified HomeBuyer
  • September 28, 2021
  • Lakeville, MN

Cheap materials & very low quality of workmanship!

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - Sales staff are awesome but horrible response from Lennar regarding

  • Brian F.
  • Verified HomeBuyer
  • September 28, 2021
  • Cottage Grove, MN

Sales staff are awesome but horrible response from Lennar regarding issues after moving.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar - professional, transparent, trustworthy and caring.

  • Philiph N.
  • Verified HomeBuyer
  • September 22, 2021
  • Fridley, MN

professional, transparent, trustworthy and caring.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I have had multiple issues since moving in.

  • Douglas K.
  • Verified HomeBuyer
  • September 22, 2021
  • Woodbury, MN

I have had multiple issues since moving in. A/C was out for almost two weeks in June. Dishwasher needing a technician to come out due to improper installation. Outside siding falling off and the cutting of my Internet/cable line due to not being marked. Almost forgot, a missing drawer in my bathroom vanity when I moved in. They ship the drawer to me in four different packages and I have to assemble it and install. And they never sent me the hardware for the drawer assembly or asked if everything is okay. My recommendation would be to go somewhere else

Total Score 5


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar - Easy process and great customer service

  • Pat C.
  • Verified HomeBuyer
  • September 21, 2021
  • Rosemount, MN

Easy process and great customer service

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The house siding

  • Mark J.
  • Verified HomeBuyer
  • September 18, 2021
  • Woodbury, MN

Not at all whatsoever what we seen on the model home, I invite you to come and see the deference between the two….

Lennar responded:
Hi Mark, thank you for sharing your experience. We apologize for the disappointment you have expressed regarding the siding on your new home. If you would like us to follow-up on this issue, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - After you move in Lennar’s just not say goodbye.

  • Anonymous
  • Verified HomeBuyer
  • September 16, 2021
  • Lino Lakes, MN

After you move in Lennar’s just not say goodbye.They are there for you for an issues that come up. They react immediately to an issue and have the right people come out and take care of the problem.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Poor quality not helpful to resolve issues!

  • Anonymous
  • Verified HomeBuyer
  • September 15, 2021
  • Lino Lakes, MN

The people were nice enough… but had many issues with quality of the work performed. Many challenges trying to get the issues fixed/resolved. Installed faulty wiring so my internet has. It worked properly since I moved in and I work from home to imperative it be working properly. No help from Lennar… they put it off on other and tell me I need to contact warranty to fix… dishwasher, washer machine, Wifi all not working. Took a very long time for some resolution. Been in house almost 3 months and believe internet was worked on/off for a total of 2 weeks.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Would reconsider building with Lennar

  • Aliesha K.
  • Verified HomeBuyer
  • September 14, 2021
  • Lino Lakes, MN

The quality is not there as promised. At final walk through they are reluctant to fix issues and have excuses for everything. Others in our neighborhood are experiencing the same problems and disappointment.

Lennar responded:
Hi Aliesha, thank you for this review. We sincerely apologize for the response you have received regarding issues in your new. If there is anything we can do to assist, please reach out to us at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 5

Lennar - Far outperformed expectations across the board!

  • Adam P.
  • Verified HomeBuyer
  • September 14, 2021
  • Shorewood, MN

Far outperformed expectations across the board!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Nice home, but terrible service.

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2021
  • Dayton, MN

Nice home, but terrible service.

Total Score 3


Quality 4

Trustworthiness 5

Responsiveness 1

Lennar - Excellent follow through after closing taking care if needed

  • Michael G.
  • Verified HomeBuyer
  • September 11, 2021
  • Dayton, MN

Excellent follow through after closing taking care if needed requests.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - The neighborhood project manager was a 10 but the rest of the

  • Ashley N.
  • Verified HomeBuyer
  • September 08, 2021
  • Otsego, MN

The neighborhood project manager was a 10 but the rest of the process was average. I realize we are dealing with Covid so I can look past the delays. However, I was disappointed with lack of options. I also think every house in the neighborhood looks the same. There is no variety of color or style. It makes it look cheap. We need more brick, stone, hardy board, richer colors to make it pop and not make our neighbors looks dated

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4