Lennar Reviews in Minneapolis St. Paul, MN

We were given highly optimistic completion dates which sales knew would not be achievable. We felt that we were lied. We made accordingly.

It’s obvious that the sales teams don’t care about you as a person. It appears the sale is their main goal. We heard phrases when asking questions about the home that didn’t seem right “oh I thought you wanted to buy a home. We have many people interested.” Or “yes I’ll take care of that” after the 3rd email and still needing to send more emails and a phone call just to find out how you’re getting your move in key. The construction manager was Lennar’s savings grace. He was a pleasure to work with.

They wil lie, lie, lie. Tried to overcharge me after signing purchase agreement. Made our bathroom wrong and flat out refused to fix it. The workmanship is very sloppy. Scores of paint drips, uneven cabinets, uneven fixtures, chips and scrapes, capet staples, countless crooked screws. Never fixed a stain in pantry ceiling, 10 days after closing water was dripping through, bad pipe ceiling had to be cut open. Was given garage code by title company, doesnt work. Have yet to put in tile in the bathroom that was agreed before closing. Vitural closing was a breeze, recommened it.

Home was dirty on move-in day - countertops, flooring and carpets. No hot water for a week. Sliding glass door wouldn't stay locked. Garage floor had globs of mudding all over. No one to go over all the tech installed. Now there's mice. Called exterminator. Lennar customer care doesn't want to take any responsibility.

Empty promises. Deceptive sales tactics. Unresponsive building manager. Deceptive purchase agreement. No response from customer services. Some incredibly incompetent decision’s made to save a buck.

Lennar interior and exterior quality is very bad. I can say million issues in every place. 1. Our bathroom water leaked in just 3 weeks and Lennar have to break the walls to fix. 2. Our microwave trips every time and no solution for that. 3. Paint is falling apart inside the house 4. It’s funny when you see the flower plants Lennar gave in the landscaping. 5. Not worth for the money we spent.

Lennar or Lennar's employees dont take care the customer; specially in the mortgage process. It is very sad, the customer pays the payroll for all business in the world

Individuals would approve, then reject, then approve and ultimately wouldn't approve us non-contingent. I believe they dangled the $15k incentive to use Lennar mortgage to bait us in, then didn't approve us. A 3rd party mortgage company approved us and they have to play by the same rules as Lennar. Lennar has a problem that in my opinion is fraudulent.

We bought a good house. However, the people who were handling the listing, loan, and closing were terrible to work with. I have bought 6 houses before and I have never seen such a mess. Never again will I buy another property from Lennar.

Horrible experience…we purchased home last April with move in date of September/October move in date. Lennar continue to push us back and back further and further with finally closing February 28th 2022.

They will lie to your face and tell you things that won’t happen ! Tammy who we had was extremely Rude ! To us every time she called and emailed us ! They are great actors ! They pretend to care but they really don’t ! They will not be truthful about material delays etc. They just avoid you ! Not a great experience ! I went to check on our house, And one of there employees took a crap in our toilet that had no water hooked up to it And they left it in there and stuck up the whole basement ! And they got mad at me for letting them know ! Be careful dealing with this Builder !

As a returning customer our buying experience with Lennar has not been favorable. They missed delivering home on time, unexperienced construction manager & new home consultant.

Lennar is a good builder who builds affordable homes. But significant attention is needed in the workmanship and review process after each phase of the build. When a house was delivered to us, we were initially happy until we started noticing issues almost in every aspect of the new house. At some point the workmanship and readiness of drywalls/carpets etc. made us feel like the house was built on a hurry just to meet a date. If attention is paid on quality and review process, in this fast moving housing market, I think Lennar will not only sell houses but also make it feel Home right when people move in. ... More

Be prepared for worst case scenario and having to go make repetitive inquiries on progress of your home and repairs. READ the fine print as everything comes back to what is best for Lennar not the customer.

Poor timeliness when responding to issues. Poor communication with new homebuyers. Delay in getting all issues fixed/completed. Overall, would not recommend!

During our closing day we walked in on painters touching up spots. The new home experience was completely taken away from us and nothing was done to make it more memorable. Most recently, as we started planing our basement work to finish our basement we realized that the water heater was placed just in a random spot that takes away square footage from the future bedroom. The reps told me because the house came with an unfinished basement the water heater can get placed wherever . It would be nice to have the water heater moved or be compensated for losing square footage.

From delays all the way through the entire build. The The craftsmanship is terrible they’ve had to replace a couple of doors four times inside my house still haven’t got it right the trim work is uneven there’s painting is terrible the ceiling looks terrible all the way through have failed on this entire build on top of that The project manager/corporate lennar I don’t know who can’t figure out how to get mail to our mailbox post office says they have no idea which mailbox is ours so it’s just a terrible terrible experience I will tell everyone to never buy lennar

My wife and I decided to buy a Lennar home. We decided to wait 3 months for the house to be completed. During this process we were told that everything on the inside of the house would be completed by closing. When we had our celebration day, it was far from a celebration. There were many items on the inside of the house that were not completed as promised. There seem to be very poor communication between that sales rep and construction rep. Our construction rep did not even know the proper closing date. We have now lived in our house for about 50 days and still can not get answers on when things will be done. The construction rep just tells us that we should get a call or email to schedule it. When we have had work done, it has been less then professional. We have had a family bring their kids to do work on our house multiple times. It was very low quality work. It would be very difficult to do professional work when 4 kids ages 1-12 are at work with you. It was very sad for me to see. It is not fair for us as homeowners and the workers either. The workers not only did bad work, but they also splattered paint all over and did not clean it up. When I tried to communicate with them, they told me they do not speak English. It has been so frustrating trying to get our house completed. We paid a lot of money for a new house and are not getting the professional work and coordination we paid for. We are having to schedule things around our schedule or miss work to get our house finished. Had I of known this would be the case, we would have considered other options. Had they have been honest with us about the process, we could have prepared differently for what was to come. I would not recommend Lennar at this point. Maybe that will change when my house is completed, but I am sure. ... More

Construction delays which were not communicated prior to buying the house. Very poor communication throughout the process. House built with poor workmanship standards. And response from Construction Manager was it is acceptable per Lennar standards. I didn't knew that lennar had such low standards. Not happy with at all. Even now response is very poor if I open any ticket. And for bigger issues Lennar asked me to directly contact vendors. So accountability at all. And issues were present even before I moved into this house. I can go on and on .... If lennar really care about these reviews, please reach out to me. Someone with authority would be appreciated. ... More

Possibly the worst experience I have ever had. It was exhausting and heartbreaking. The sales rep was unsympathetic and gaslit me multiple times before closing. When people do not care about their jobs, it truly impacts others.

Lennar is awful to work with. They blatantly ignore their own contract language. You need to stay on them for every single issue or they will ignore you and do terrible work.

Employees or subs contractors could care less if the quality of there work. Framers we’re great though. I had pee bottles around the house from employees, valves were crooked, there is giant cracks in the ceiling, a can light fixture fell down when we had a family get together and one employee left the door open to the home when it was -10 degrees out side. I would never build with this company again. Very frustrating!

Find a different builder.

We have had to file 7 claims to care in 3 months. Lennar refuses to do anything above the minimum to fix. Not something we ever anticipated with a brand new home. Continue to set high expectations and fail to deliver on them.

The person who inspected each job after it's finished let most of the sloppy job go and passed it on to us. So many things were not met the specification or quality and they let it go. This is the first time I built a new house and I could not believe i will have this type of experience. Personally I don't think it's Lennar fault, it's the person who is in charge of final inspection of each job/items that let it go. If I'm in charge of inspection this house or my house I would tell the contractor to do a better job or redo the job until it's good. I don't have anything good to say about the person who was in charge of inspection of my house...very very very bad. This person should not be working for a Big Name Like Lennar. Very disappointed. ... More