Lennar Reviews in Minneapolis St. Paul, MN

After you move in Lennar’s just not say goodbye.They are there for you for an issues that come up. They react immediately to an issue and have the right people come out and take care of the problem.

The people were nice enough… but had many issues with quality of the work performed. Many challenges trying to get the issues fixed/resolved. Installed faulty wiring so my internet has. It worked properly since I moved in and I work from home to imperative it be working properly. No help from Lennar… they put it off on other and tell me I need to contact warranty to fix… dishwasher, washer machine, Wifi all not working. Took a very long time for some resolution. Been in house almost 3 months and believe internet was worked on/off for a total of 2 weeks.

The quality is not there as promised. At final walk through they are reluctant to fix issues and have excuses for everything. Others in our neighborhood are experiencing the same problems and disappointment.

Far outperformed expectations across the board!

Nice home, but terrible service.

Excellent follow through after closing taking care if needed requests.

The neighborhood project manager was a 10 but the rest of the process was average. I realize we are dealing with Covid so I can look past the delays. However, I was disappointed with lack of options. I also think every house in the neighborhood looks the same. There is no variety of color or style. It makes it look cheap. We need more brick, stone, hardy board, richer colors to make it pop and not make our neighbors looks dated

Would rate this experience Best Experience of the last two homes we purchased new in S. Riding and Leesburg, VA, and this one in Chanhassen, MN.

Need more quality material and proper finishing. Lots of gaps in back yard fencing where manager trying his best to resolve. But should taken care initially itself. 1. Window are not sound proof at least there are should stop small sound from out side. 2. Wood finishing is very cheap and work is not upto mark. 3. No proper updates on plans and schedule on pending work to be completed. 4. Lennar should have provided small change options in interior which make more difference from customer point of view. 5 . Quality of Steps to unfinished basement id worst when compared to other builders. Lennar needs lots improvement in quality and process and communication with home owners. ... More

There were items to be fixed after closing but haven't fixed even after 4 months of closing.

We had a wonderful experience with Lennar and would recommend them to anyone looking to build a home!

Worst response for issues reported

Immediate responses to questions and problems. Consistently treated with respect from all employees.

The buying experience went well. Our Lennar consultant was super helpful and upfront and honest. Probably a big reason why we purchased. The house looks great but I would say you see that a lot of "minimum builder grade" materials/equipment is used. We have found things that have need repairing after only a few months, but Lennar's customer care is very responsive and quick on getting them fixed. All in all... I would say we are satisfied, with the expectation we will have to look to improving things ourselves down the road.

Our sales lady Letta was great to work with.

Lovely home, great neighborhood and amenities!

Experiencing good service for response from leannar company. But if you improve the qulity, actually we don't need the service a lot.

Sales rep Alan and construction superintendent

Average…..most things fine, others great, some poor

The Sales and the Mortgage agents kept good communication through out the Process. Paperwork was mostly on the Computer, including closing. No issues at all. The house itself is really good quality and perfect design for my family of four. Really love my new Home

Be prepared for worst case scenario and having to go make repetitive inquiries on progress of your home and repairs. READ the fine print as everything comes back to what is best for Lennar not the customer.

Planting dead or dying trees on new builds. I used virtual assistance fir mine and when I said my neighbors trees were dead and other trees they were planting looked dead or dying the person who helped me said she’s only dealing with my issues nor my neighbors or surrounding area’s trees. This is sad because it affects the overall appearance of the community. Maybe the neighbors are not computer literate enough to know how to submit their concerns.

Lennar is awful to work with. They blatantly ignore their own contract language. You need to stay on them for every single issue or they will ignore you and do terrible work.

We love our neighborhood and our home overall is great. The signing of our contract was great but we have very little follow up after that. The only updates that we received were after we had to ask for. Now that we have moved in, we cannot get help with any outstanding issues. Very frustrating. I would say that this had solely to do with our sales consultant and not Lennar as a whole.

The everything included tagline is a bit misleading. Everything included to me means everything is included like washing machine, clothes dryer, window coverings, water softeners, deck or patio. Things are included and I’ll have a significant price tag. Sounds like in other states Lennar EI includes all of these things. Why not in Minnesota?