Lennar Reviews in Minneapolis St. Paul, MN
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What Minneapolis St. Paul Homeowners Have to Say About Lennar.
Read all 593 verified reviews from homeowners that built a new home with Lennar in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Minneapolis-St. Paul Area
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Customer Reviews
Fans of OakTree Carver, MN
- Paul D.
- Verified HomeBuyer
- November 24, 2020
- Carver, MN
Kelly (sales associate) and Andrew (construction manager) are two amazing representatives for Lennar. They were continuously engaged the right amount, responsive to questions/concerns, and got our new home closed timely. We love the OakTree neighborhood, its walking paths, proximity to the Community Park and Carver Elementary School, and the easy access to Hwy 212.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - The lennar warranty for appliances has been really hard to work
- Anonymous
- Verified HomeBuyer
- October 13, 2020
- Woodbury, MN
The lennar warranty for appliances has been really hard to work with.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 3
Lennar - need new ceiling already but they are covering it.
- Cesar R.
- Verified HomeBuyer
- October 07, 2020
- Andover, MN
need new ceiling already but they are covering it. Very inconvinient
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - All parties involved in my home purchases had excellent knowledge
- Jessica R.
- Verified HomeBuyer
- September 15, 2020
- Lino Lakes, MN
All parties involved in my home purchases had excellent knowledge and always answered my questions without judgement
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
My experience
- Anonymous
- Verified HomeBuyer
- May 04, 2020
- Woodbury, MN
Previously Lennar used to build nice homes with utmost quality, ever since 2 years I see very poor quality in materials and workmanship.
Lennar responded:
Thank you for sharing your feedback. Please email us at corporatecustomercare@lennar.com with any additional details you'd like to provide, so we can research and follow-up for you. – Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 4
Ridge Creek
- Timothy H.
- Verified HomeBuyer
- April 29, 2020
- Shakopee, MN
We had some issues with workmanship and a few products when we closed on our home. Matt has been responsive to the issues and had many contractors schedule to make repairs. Then the only emergency warranty work got put into place. I have full confidence that once normal warranty work resumes, the issues will be resolved.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Worth the buy
- Joshua M.
- Verified HomeBuyer
- April 29, 2020
- Saint Michael, MN
Get everything you want
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Review
- Katherine F.
- Verified HomeBuyer
- April 28, 2020
- Andover, MN
Overall Lennar is a great company to work with. The staff that they have are very nice, great to work with and very responsive to issues. The area that is lacking is the details of the work. After moving in I realized that there are window frames that the nail marks that were covered with sparkle were never wiped/sanded down so there are just clay clumps all over the window frames. Also, we had 3 different water issues (dishwasher base cracked=water in basement, washing machine hose not tightened= water behind washing machine and on bathroom floor, cracked ceiling vent= water all over floor ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Lennar - Very poor quality products and sloppy workmanship.
- Susan V.
- Verified HomeBuyer
- April 21, 2020
- Anoka, MN
Very poor quality products and sloppy workmanship. I have a long list of complaints.
Lennar responded:
Hi Susan, thank you for taking time to leave a review. We sincerely apologize for any issues you have experienced with your new home. Please send details of any outstanding issues to corporatecustomercare@lennar.com, and we will follow up for you. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 3
House looks nice, but materials used are sub par
- Allen C.
- Verified HomeBuyer
- April 21, 2020
- Anoka, MN
The layout of the home is very nice as is the exterior, However, some materials used on the interior are very cheap. The carpet is very thin and padding is lumpy. There were lots of paint touch ups needed, which Lennar has been very responsive to correct. We discover new cracks or nail pops every now and then, which we know will be repaired by Lennar, but it's still disheartening. Gutters were not included, which caused serious icing issues during winter.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
OK experience.
- Anonymous
- Verified HomeBuyer
- April 14, 2020
- Forest Lake, MN
I don't like this kind of surveys because at the end for a few bad apples the whole team is rated.
Total Score 5
Quality 5
Trustworthiness 3
Responsiveness 2
Beautiful home, Finish work needs improvement.
- Torrey J.
- Verified HomeBuyer
- April 12, 2020
- Ramsey, MN
The home is very beautiful. In comparison to the home I bought 2 years ago the finish work on this home needs improvement. Miters, paint drips, grout work, touching up nail heads and other aspects are a bit sloppy.
Total Score 4
Quality 2
Trustworthiness 4
Responsiveness 4
Summit Preserve - homes
- Anonymous
- Verified HomeBuyer
- April 04, 2020
- Prior Lake, MN
Siding not finished on house. Decking done incorrectly with wrong materials. Gray hole filler used on dark brown cabinets, looks like paint spatters. Grading on lot buried construction debris such as nails, wood & metal scrap, etc. No warning when tradesmen would show up AFTER move in Surprise! Material used on back porch were not what was sold to us nor per plans submitted. Cracks and nail pops never fixed. Touch-up on paint not done. Repeated attempts to resolve deck and siding issues gone unanswered. Grading not done to code 3:1, Hit house numerous times with large machinery. ...
Lennar responded:
Thank you for taking the time to share your comments and experience with us. I'm sorry for the situation you described. I would like to hear more about your experience and have our management team review. Please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Find a different builder.
- Donald E.
- Verified HomeBuyer
- April 03, 2020
- Woodbury, MN
Find a different builder.
Lennar responded:
Hi Donald, thank you for your comments. Please feel free to contact us at corporatecustomercare@lennar.com with details about your experience, so we can follow-up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Cheap quality & minimum standard
- Anonymous
- Verified HomeBuyer
- March 31, 2020
- Woodbury, MN
Quality is cheap and house is price too high. Everything is definitely minimum standard only.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
We can constantly hear our neighbors through the common wall. This is very disappointing.
- Steven D.
- Verified HomeBuyer
- March 28, 2020
- Maple Grove, MN
Extra parking is very limited.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Unresponsive and unprofessional
- Daniel S.
- Verified HomeBuyer
- March 25, 2020
- Medina, MN
Overall, we are happy with our new home purchase, but we found many of Lennar's people operate with a lack of professionalism. They are not particularly responsive, they are often rude, and they do not hold a particularly high bar for quality.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Good
- Tamara T.
- Verified HomeBuyer
- March 24, 2020
- Cottage Grove, MN
Nicely built house for how quick they are built- after moving in and trying to hang pictures on the walls we noticed how bowed the walls are to the point that we cant hang pictures with the command strips.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
The quality of the homes was average compared to the price. My biggest issue with my home is that the bestroom is too small for $330K a house.
- Amadu B.
- Verified HomeBuyer
- March 24, 2020
- Blaine, MN
Lennar is one of the best builders around the Twin Cities. I had a wonderful experience working with the sales manger Sarah. She does all she can to answer all my question in a timely manner.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 5
Embarrassed I bought Lennar
- William M.
- Verified HomeBuyer
- March 24, 2020
- Victoria, MN
I had no idea how bad a new home could be.
Lennar responded:
Thank you for taking the time to share your feedback with us and I apologize for any issues you have come across during your building experience. Please send us and email to corporatecustomercare@lennar.com with your feedback, contact information and home address and I will get your concerns over to our management team to review and address.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Poor
- Jill D.
- Verified HomeBuyer
- March 24, 2020
- Cottage Grove, MN
This is my third new home built. This is by far the worst one. The walls are very uneven the painters are of poor quality. Several things need to be fixed. Not sure if I would recommend lennar
Total Score 3
Quality 1
Trustworthiness 4
Responsiveness 1
Terrible experience
- Sara S.
- Verified HomeBuyer
- March 24, 2020
- Blaine, MN
I would tell anyone considering building with Lennar to run in the opposite direction
Lennar responded:
Hi Sara, thank you for sharing your feedback We are sorry you've been left with such a bad impression. Please email us at corporatecustomercare@lennar.com with any additional details, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Awesome
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Jordan, MN
The people at Lennar are awesome to work with. One of the reasons we chose Lennar is because of the detail and workmanship that they have in their homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience!
- Alexandra A.
- Verified HomeBuyer
- March 20, 2020
- Dayton, MN
So much fun buying our first home through Lennar! They made it really easy for us
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Layout and floor plans are fantastic. Workmanship is lacking.
- Kristi D.
- Verified HomeBuyer
- March 17, 2020
- Elk River, MN
The layout of Lennar homes are beautiful. But after owning one, I’d say the quality is lacking. But we love our home and are working through various workmanship issues.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
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