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Lennar Reviews in Minneapolis St. Paul, MN

What Minneapolis St. Paul Homeowners Have to Say About Lennar.

Read all 558 verified reviews from homeowners that built a new home with Lennar in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Minneapolis-St. Paul Area

558 Reviews in Minneapolis-St. Paul Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.7

Value 3.6

Responsiveness 3.6

Lennar in Minneapolis-St. Paul Area

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Customer Reviews

Summit Preserve - homes

  • Anonymous
  • Verified HomeBuyer
  • April 04, 2020
  • Prior Lake, MN

Siding not finished on house. Decking done incorrectly with wrong materials. Gray hole filler used on dark brown cabinets, looks like paint spatters. Grading on lot buried construction debris such as nails, wood & metal scrap, etc. No warning when tradesmen would show up AFTER move in Surprise! Material used on back porch were not what was sold to us nor per plans submitted. Cracks and nail pops never fixed. Touch-up on paint not done. Repeated attempts to resolve deck and siding issues gone unanswered. Grading not done to code 3:1, Hit house numerous times with large machinery. ...

Lennar responded:
Thank you for taking the time to share your comments and experience with us. I'm sorry for the situation you described. I would like to hear more about your experience and have our management team review. Please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address.

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Lennar - Find a different builder.

  • Donald E.
  • Verified HomeBuyer
  • April 03, 2020
  • Woodbury, MN

Find a different builder.

Lennar responded:
Hi Donald, thank you for your comments. Please feel free to contact us at corporatecustomercare@lennar.com with details about your experience, so we can follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Embarrassed I bought Lennar

  • William M.
  • Verified HomeBuyer
  • March 24, 2020
  • Victoria, MN

I had no idea how bad a new home could be.

Lennar responded:
Thank you for taking the time to share your feedback with us and I apologize for any issues you have come across during your building experience. Please send us and email to corporatecustomercare@lennar.com with your feedback, contact information and home address and I will get your concerns over to our management team to review and address.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible experience

  • Sara S.
  • Verified HomeBuyer
  • March 24, 2020
  • Blaine, MN

I would tell anyone considering building with Lennar to run in the opposite direction

Lennar responded:
Hi Sara, thank you for sharing your feedback We are sorry you've been left with such a bad impression. Please email us at corporatecustomercare@lennar.com with any additional details, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Disapointed

  • Jacquelynn S.
  • Verified HomeBuyer
  • March 02, 2020
  • Corcoran, MN

The quality of workmanship is awful. The quality of the product is awful. The contractors don't communicate with each other therefore leaving a less than standard quality product for the homeowner to fix. We moved in in Sept and we're still dealing with issues like placing a bathroom mirror over an outlet, tile cut wrong and showing the floor underneath, kitchen faucet disconnecting from the counter, wrong caulk in the entire basement, water filtration system was put in wrong, permanent footprints, broken and crooked heat vents, and so on. I could go on but will stop there. I cannot say in ...

Lennar responded:
Hi Jacquelynn, thank you for sharing your comments about your experience with your new home and the Lennar team. We are sorry about the issues you've had. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor!!

  • Anonymous
  • Verified HomeBuyer
  • July 30, 2019
  • Woodbury, MN

Poor timeliness when responding to issues. Poor communication with new homebuyers. Delay in getting all issues fixed/completed. Overall, would not recommend!

Lennar responded:
Thank you for your comments. We are sorry to hear about the difficulties you have had. Please feel free to send a message with any outstanding items to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

Expect Issues

  • Justin B.
  • Verified HomeBuyer
  • July 24, 2019
  • Rosemount, MN

We have had to file 7 claims to care in 3 months. Lennar refuses to do anything above the minimum to fix. Not something we ever anticipated with a brand new home. Continue to set high expectations and fail to deliver on them.

Lennar responded:
Hi Justin, thank you for your feedback. We are sorry to hear about the difficulties you have had with your new home. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

Terrible untrustworthy

  • Casey M.
  • Verified HomeBuyer
  • July 17, 2019
  • Woodbury, MN

The townhome is not level, the trim work and cabinets are all crooked. There was holes in the subflooring they just put carpet over and never thought we would find. Our backsplash was cracked and they didn’t want to fix. They installed the wrong size island counter top, wrong kitchen sink, wrong facets in every bathroom, wrong shower heads in every shower, and wrong door handles on all the exterior doors. Our builder Mark Prokosch was terrible and completely untrustworthy and never responded to emails. He never seemed to know what was going on and never replaced items that were suppose to be ...

Lennar responded:
Hi Casey, thank you for sharing your comments about your new home. We are sorry for the difficulties you've described. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1