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Lennar Reviews in Minneapolis St. Paul, MN

What Minneapolis St. Paul Homeowners Have to Say About Lennar.

Read all 593 verified reviews from homeowners that built a new home with Lennar in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Minneapolis-St. Paul Area

593 Reviews in Minneapolis-St. Paul Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.7

Responsiveness 3.6

Lennar in Minneapolis-St. Paul Area

View Homes

Customer Reviews

Poor Quality & Short of Trust

  • Sunay B.
  • Verified HomeBuyer
  • March 17, 2020
  • Corcoran, MN

It's been 4 months since we moved in, from multiple dishwasher leak to replacing floor in the kitchen, we've had multiple issues with the quality of construction. Especially the dry wall, sheet rock issues. Many corners are crooked & had to redo them. All the air vents had huge bulges which required cutting the dry wall & repairing them. It's been 4 months & the repairs continue & note that, all these were part of addendum during closing. Lack of communication & trust since the time we signed the PA. We were promised a full lot for $44700 lot premium, half of our lot is now covered in water. ...

Lennar responded:
I'm sorry to hear you aren't satisfied with your home. I would like to hear more about it and have our management team review. Please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Lennar - Everything is fine.

  • Kim G.
  • Verified HomeBuyer
  • March 17, 2020
  • Savage, MN

Everything is fine. People we worked with were very nice and helpful. Love the house.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Cheap materials and shoddy work

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Osseo, MN

This home could have been beautiful. The layout, color scheme, location were all ideal. We have had nothing but trouble since we purchased. Water leaks, appliances that don’t work, landscaping is awful, poor workmanship throughout . Obvious that quality is not a top priority, but mass production is. My dream home has been a nightmare.

Lennar responded:
Thank you for providing this feedback about your experience. We are sorry to hear about the difficulties you've had. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Lennar - I will definitely recommend Lennar

  • Richard K.
  • Verified HomeBuyer
  • March 17, 2020
  • Otsego, MN

I will definitely recommend Lennar

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - We are kind of disappointed in the craftsmanship in your home

  • Scott M.
  • Verified HomeBuyer
  • March 17, 2020
  • Carver, MN

We are kind of disappointed in the craftsmanship in your home .its like they rushed to build it

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Good home purchase

  • Renee S.
  • Verified HomeBuyer
  • March 05, 2020
  • Prior Lake, MN

We are happy with our home purchase. There have been a few issues but so far are prompt u to o give attention to them.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Selling agent was courteous and responsive.

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Ramsey, MN

Selling agent was courteous and responsive. Our final walk through went well and the contractor who assisted us with that was great as well. Since moving in we've had a few issues lennar and Amazon have come out to address. Lennar was quick to come out the first time but we seemed to have been lost in the shuffle and had to call/message the general contractor multiple times to get him to send guys out. Amazon was quick to respond and took good care of us when we had problems with the smart home features.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - Good experience.

  • Erik M.
  • Verified HomeBuyer
  • March 04, 2020
  • Lakeville, MN

Good experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Disapointed

  • Jacquelynn S.
  • Verified HomeBuyer
  • March 02, 2020
  • Corcoran, MN

The quality of workmanship is awful. The quality of the product is awful. The contractors don't communicate with each other therefore leaving a less than standard quality product for the homeowner to fix. We moved in in Sept and we're still dealing with issues like placing a bathroom mirror over an outlet, tile cut wrong and showing the floor underneath, kitchen faucet disconnecting from the counter, wrong caulk in the entire basement, water filtration system was put in wrong, permanent footprints, broken and crooked heat vents, and so on. I could go on but will stop there. I cannot say in ...

Lennar responded:
Hi Jacquelynn, thank you for sharing your comments about your experience with your new home and the Lennar team. We are sorry about the issues you've had. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

A very satisfied customer

  • Brian L.
  • Verified HomeBuyer
  • February 27, 2020
  • Otsego, MN

Lennar was so easy to work with, walking us through every step of the process in picking out all of the features of our new home. They made the entire process very easy. We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Apart from minor issues everything else is good

  • Niranjan J.
  • Verified HomeBuyer
  • February 26, 2020
  • Lakeville, MN

Apart from minor issues everything else is good

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar wicklow woods

  • Anonymous
  • Verified HomeBuyer
  • February 26, 2020
  • Blaine, MN

The people were great to work with. The actual house had many problems. Too many to list. Took months to actually have everything working properly! The contractors aren't worried about quality. They try to get everything done asap.

Lennar responded:
Thank you for taking the time to share your feedback. I'm sorry for any delays you experienced after moving into your home. Please send us an email to corporatecustomercare@lennar.com with your contact information and address so we can review and address your concerns.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - All in all I am happy with our home.

  • Christopher P.
  • Verified HomeBuyer
  • October 01, 2019
  • Saint Michael, MN

All in all I am happy with our home. The only issue I have had is with our lawn. We had the sod move on our hill and I wasn't happy with their assessment. It still has a big gap and nothing has been done other then I should bag the grass when I mow.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Subpar

  • Jin H.
  • Verified HomeBuyer
  • September 30, 2019
  • Woodbury, MN

The exterior siding and trims are not good quality as well as the cabinets and doors are cheap and low quality.

Lennar responded:
Hi Jin, thank you for sharing your comments about your home. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Beautiful Home, Issues with Workmanship

  • Danielle W.
  • Verified HomeBuyer
  • September 25, 2019
  • Corcoran, MN

We had a leak in our house during the first rainstorm due to a broken fan on the roof. Lennar quickly fixed the fan, but we had to escalate our grievances to get the interior damage fixed. It took 4 months and 3 contractors. I think they are expanding too fast and can't maintain the quality of customer care once they have sold you your home. We love our house, but I dread anytime I need to seek help fixing a construction issue, including a leaking exterior door.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Nice experience

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2019
  • Rosemount, MN

The whole process was pretty simple. Some workmanship issues with some common sense items being overlooked.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Good product overall.

  • Troy C.
  • Verified HomeBuyer
  • September 24, 2019
  • Victoria, MN

Good product overall. Details can be overlooked.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Good until move in

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2019
  • Blaine, MN

We had a great building process, but we have found so many issues since move in and lennar just keeps pushing us off and not finding fixes.

Lennar responded:
Thank you for your feedback. We are sorry to hear about these issues. If you could please share any additional comments with us at corporatecustomercare@lennar.com, we will review and follow up for you. - Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Outside was a mess

  • Amanda V.
  • Verified HomeBuyer
  • August 21, 2019
  • Blaine, MN

We have been mostly pleased with the inside of the house but the outside is a mess... Sloppy workmanship and poor quality materials. We had siding boards peeling off of the house after the first month and have had to have the irrigation folks out four times to fix shoddy work.

Lennar responded:
Hi Amanda, we are sorry to hear about the condition of the outside of your home. Please contact us at corporatecustomercare@lennar.com with the details of any items needing to be addressed, so we can review and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Overall happy but some comments

  • Anonymous
  • Verified HomeBuyer
  • August 18, 2019
  • Inver Grove Heights, MN

We really like the layout of our house, and have a beautiful kitchen. Some issues we do have with the home is due the quality of material and labor, for instance the paint chips/scratches too easily on the woodwork and walls. We have noticed a bit of careless trade work but we aren't sure if it is due to shortage of labor in the trades?

Lennar responded:
Hi, thank you for your comments regarding your home. Please send a message to us at corporatecustomercare@lennar.com with your address and information, so we can follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Home buying process

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2019
  • Lakeville, MN

The home buying process with lennar was great from day one. We have had a good experience and we are happy with the with the end product. Will highly recommend the company if you are looking to build a home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor Customer Service

  • Aaron A.
  • Verified HomeBuyer
  • August 06, 2019
  • Otsego, MN

I have reached out for assistance 3 times now and it has been over a month, with NO response from our Lennar Representative.

Lennar responded:
Hi Aaron, we are sorry to hear about the communication difficulties you have experienced. Please contact us at corporatecustomercare@lennar.com with the details of any items needing to be addressed, so we can review and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 1

Great home but

  • Michael J.
  • Verified HomeBuyer
  • August 06, 2019
  • Lakeville, MN

Never came out to put plug in sprinklers or replace dead shrubs from installing driveway.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

New home. First 6 months

  • Bridget E.
  • Verified HomeBuyer
  • August 06, 2019
  • Prior Lake, MN

I really am disappointed that I moved in, in March and don't have a lawn yet. People in the townhouses and other houses who moved in after me have lawns ahead of me. People in townhouses don't care about lawns. I hired and paid a lawn edging company and was told final grade would be done on my property last week. We are all waiting.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Great communication

  • Derek E.
  • Verified HomeBuyer
  • August 06, 2019
  • Maple Grove, MN

From start to finish Lennars team was on top of my many questions. We love our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5