Lennar Reviews in Minneapolis St. Paul, MN

This is my 2nd Lennar purchase and per usual it went great. From the sales agent to the loan officer, loan processor, title company and Job supervisor every aspect of my experience was great!

I am dealing over 10 problems because of the quality of the materials. I wish Lennar should look at the quality of the materials closely!!! Because of that it creates even more headaches for everyone. Customer service people on the phone are very rude as well. Lennar building homes look nice for a week. Lennar management team… please be mindful. This is people’s home and they are going to live there quite some time. Not only a week!!! Please please look at your work that you have done.

I feel that Lennar did many things cheaply and cut corners for instance, having a three car garage with two lightbulbs is ridiculous and only a couple of outlets. They use the bare minimum of insulation in the ceiling of the garage and stopped at where the bedrooms are over the garage. The thing that got me the most was I was told I had to seal the grout myself behind the stove and oven because they no longer seal grout? But on the other hand, there are many things that I do like that Lennar does such as the landscaping and the Irrigation system so I’m not gonna sit and complain about everything but the little things the cheapness bother me for instance there is no laundry room sink and if you want to paint anything, you either have to go outside to wash your paint trays or you have to do it in your kitchen sink ... More

Everything looks amazing. Very recommendable

Great prompt & friendle thus far really easy going

A fantastic home building experience from start to finish Our journey to building our dream home was made exceptional thanks to the team involved. Right from the beginning, Robbie helped us through the initial home buying process with expertise and ease. The consistent communication from our home consultant during the building phase was invaluable, keeping us informed and reassured every step of the way. The final walkthrough with our General Contractor, Hans, was truly fantastic. He went above and beyond in explaining every detail of our new home and ensured everything was running smoothly even after the completion of the project. His dedication to quality and customer satisfaction was truly impressive. The final result is a very nice home that looks absolutely fantastic, exceeding our expectations. ... More

We choose a lot and purchased a Lennar home to be built for us in early November 2024 and then closely monitored and videoed the entire build. We are left disappointed with the construction workmanship, much of which took place during the winter. The concrete for the foundation and floors was poured in sub-zero temperatures with inadequate freeze protection with constantly failing heaters allowing the concrete to freeze in early curing stage leaving questionable quality. Roof ice shield installed over snow on the sheeting in temps so cold there was no adhesion at all. Windows and doors installed in the same conditions and any hand framing done was of very poor workmanship, overhead garage door which fell off due to missing/ un-tightened fasteners, etc. Interior fit and finish poor with low quality cabinets (our fault for not noting prior to purchase), Refrigerator door that slams into pantry doorknob (response from Lennar when complaint filed was " no action will be taken since construction was to plan"!). That points up Lennar customer service. Since nothing can be changed after the purchase agreement is signed, customer service consists of reporting what's been done. Jordan and Noah, our building supervisors, were very good within the constraints of what Lennar would allow. They personally accommodated us in our requests for changes or corrections whenever they could. Our Lennar Mortgage Lender local Rep was not very helpful, leaving us confused, with little information and failing to correct several errors along the way. Alan at Lennar Mortgage Main Office was always helpful and followed through on all matters in his control. Lennar closed on the original date they gave us, a plus, however we had no driveway or sod for another month after that. At this date, 2 months after closing, we still wait for Lennar to issue our final grading report so we can apply to the HOA for approval of an exterior deck we wish to build. Our contact efforts have so far gone unanswered. I would never recommend anyone pre-purchase a Lennar Home to be built for them. Buying a pre built spec home wouldn't change the poor winter building outcome but at least you wouldn't have to watch and you would avoid all the post closing finishing work.. ... More

Overall, a good experience. There are a few minor 'new home' issues to address, but these are not unexpected. Things to improve: Water softener should be included. Patio & deck should be included. Landscaping is a little underwhelming. It should match the price of the home.

The home buying process with Lennar is great and seamless. We chose to go with Lennar Mortgage and that made it even more smooth. If you are building with Lennar you need to be prepared, there is no grey area and VERY limited choices. The quality of material continually went down as we went through the process of picking a lot and building. We went from you have several choices of cabinet to you get white. Our pocket door is unusually small and the powder room sink isn't even big enough to hold soap for guests. These are the details, they have forgotten about. If someone gave thought to how a person lives in a house, this would be an amazing builder. Floor plan options, communication, resolution of issues are all A+ with Lennar. ... More

This is not my first time buying a house with a national builder. I feel the quality of the drywall work in my house was sub-par. Inside corners are not smooth and appear to be a rushed job. There is a giant crack in the ceiling from the middle of the living room to the island. I understand house move and shift but I am hoping this gets fixed at some point. There was also a large chunk of concrete missing from the front porch. This was fixed by just slapping some fill in it which does not look great. Also over time will probably chip out. The builder should have had the porch replaced. I am not a fan of the white trim and cabinets. The quality of the cabinets seem rather cheap considering the price point of the house. I also know that even if we would have done a "dirt sale" we still would not have had a different option in trim/cabinets. I don't understand why a towel ring was not provided in the main bath upstairs and in the owners suite. It would be nice to have those provided and installed as part of the overall package. It would also be useful to have a storage cabinet or larger vanity in the master bath. A ceiling fan would also be very useful in the laundry room as there is no air movement in there and it becomes very hot and stuff which will lead to mold done the road. The overall experience of buying the house went smoothly. Or builders team was knowledgeable and helpful and I understand that some of the items above our out of their control. ... More

Lennar is dishonest, deceiving, and shady

We had 2 major issues, water heater not working with outside temperature about 60 degrees, AC not working with outside temperature 95 degrees. We had to take cold showers for 4 days. We had to live in 90+ temperatures without AC. We had to escalate to get anything done. Both of the above are emergencies but not for Lennar

My experience was top notch and so smooth! Every one was so great and was with me every step of the way

Overall I am pleased with the choice we made, we run into a few issues with our WiFi which I thought would take a long time to fix. But the contractor on site when we told him, followed up did what he could and we had like three different people working on it. They all did a wonderful job, and ensured our house was in good standing. My take was the last person who came to finish the work. I didn’t get his name but he did something extra and we noticed it and would like to say thank you to him if Lennar knows who he is. I mean the painter who came on the 18th of June. I am writing this review because I think some people always have something negative to say about Lennar but I think they do a great job communicating with the owners. ... More

Lennar was very responsive and help us move quickly. Driveway and yard has been getting installed shortly after moving in. Looking forward to making it more homey thank you

They make it seem like it will be awesome and “everything is included” but as soon as you sign the contract they become less and less responsive. We’ve had numerous issues that need to be addressed. Have 3 open service requests right now. Upon closer review after move-in we’ve noticed some corners have been cut and cheaper materials used. No closing/welcome home gifts like we’ve gotten from previous realtors. Lennar mortgage sold our loan right away but all the paperwork wasn’t turned into the new mortgage company in time so we still don’t have an account number to pay our first mortgage payment that is due today ... More

Lennar was fantastic all the way around. It was so easy from start to finish. Jennifer and Beth from Lennar were so great and they helped me in anything I needed. Would recommend Lennar to anyone.

Lack of transparency and trust

I really dont recommend buying home with Lennar. They are not honest. They fixed a faulty appliance and never helped to replace.

We are pleased with the construction and attention to detail in this twin home. However, the home buying experience with Lennar Mortgage was horrendous, and immediately after closing they sold the mortgage to Freedom Mortgage, which like Lennar Mortgage has incredibly bad reviews online. The home is nice, but if you buy a Lennar home, and you want a smooth, stress-free process, do not choose Lennar Mortgage.

Your title companies is very uncooperative and not very helpful

I think Lennar is a trustworthy option for those looking to buy a home.

Up to moving in was fine! I’m really not impressed with the construction manager Dave. He arrogant and condescending. When I did my pre move in I came with my kids because they were excited. He looked disappointed and told them to go upstairs while we did it without asking me. That was very rude. I called him because my water dispenser in my fridge is spraying everywhere and I said I’m not sure I can fix it, he stated if I can’t you can’t. That was strike 2. Then he parked in the middle of the road in front of my driveway of the home I just purchased to talk to a worker knowing I was waiting and showed no courtesy of pulling off to the side. If he or they were working on something, that would’ve been fine but they clearly weren’t and just talking, he can pull off to the side of the road to do that. I just let him talk because I can easily google anything he is saying. I think he is doing a very poor job and shows no respect to the homeowners here. I have issues with my home and don’t want to even deal with him! I think he can use some training and knowledge that talking to homeowners is different than talking to the workers onsite. ... More

Walls not plumb and square. Flooring not square. Exterior walls bowded and sidding severely rippled. Soffit trim rippled nor square. Foundation wall pour is rough and one area whete the form had slipped out causing uneven wall. Garage floor, concrete chips are poping put.

We recently purchased our dream home with Lesley N With Bridge Realty, and the entire process was smooth, professional, and stress-free! From the first showing to closing, Lesley N real estate agent went above and beyond to answer our questions, negotiate the best terms, and guide us through every step. The home itself is even better than we imagined e.g the open-concept layout, modern kitchen, or spacious backyard etc. The sellers were also wonderful to work with, and the neighborhood feels like a perfect fit for our family. A huge thank you to Lennar for making this such a positive experience. We highly recommend their services to anyone looking to buy a home! ... More