Lennar Reviews in Minneapolis St. Paul, MN
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What Minneapolis St. Paul Homeowners Have to Say About Lennar.
Read all 467 verified reviews from homeowners that built a new home with Lennar in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Minneapolis-St. Paul Area
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Customer Reviews
Mary at Ridge Creek is a really nice and awesome person!
- Yovani S.
- Verified HomeBuyer
- January 12, 2022
- Shakopee, MN
First and foremost I would like to thank Mary for providing an awesome service, she answered all my questions and was always communicating with me about the progress of our home, she kept us updated every step of the way! I think that is what made our home buying experience less stressful. We love our new home! There are a few things that need to be fixed but so far every service request I have submitted has been acknowledged.
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
Use better washable paint otherwise great quailty house
- Jessica C.
- Verified HomeBuyer
- July 12, 2024
- Lakeville, MN
Use better washable paint. People moving into a brand new house don’t want marks on the walls that cannot be washed off or have to paint a freshly painted house.
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Overall a good home buying experience
- Avnish S.
- Verified HomeBuyer
- May 24, 2022
- Shakopee, MN
Being a first time home buyer i was worried about the whole process and Lennar team specially Lennar Mortagage made it very easy for me and were available each step to guide through the process. One thing i feel Lennar could do better is to give minimal customization option to buyers. I get it these customization add time to home delivery but smaller customization should be encouraged.
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Very slow to get customer care response.
- Jin L.
- Verified HomeBuyer
- April 19, 2022
- Medina, MN
Very slow to get customer care response.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Quality is not that great
- Anonymous
- Verified HomeBuyer
- March 19, 2024
- Farmington, MN
Floor is poorly done. Alot of the fixtures are falling off. As well as the ceiling sprinkler
Total Score 5
Quality 3
Trustworthiness 4
Value 5
Responsiveness 2
No se great compared to previous new construction purchases
- Isabel B.
- Verified HomeBuyer
- June 07, 2023
- Carver, MN
This is my 3rd new construction home and my experience with Lennar has opportunities for improvement related to craftsmanship and responsiveness . We had carpet tacks all over beyond any experience we had before and the response we received is that is normal which is not. The sliding door in the kitchen was missing the lock. The lock was not there at alll and two months in the air conditioner is not working when is hot and the feedback is that an appointment is set for two weeks later to have someone to just check. This is not the experience I was looking to have specially when this is my ...
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 2
OK experience.
- Anonymous
- Verified HomeBuyer
- April 14, 2020
- Forest Lake, MN
I don't like this kind of surveys because at the end for a few bad apples the whole team is rated.
Total Score 5
Quality 5
Trustworthiness 3
Value 4
Responsiveness 2
Lennar - We were buying site unseen and Cody and Rick were absolutely
- Debra D.
- Verified HomeBuyer
- May 10, 2022
- Lino Lakes, MN
We were buying site unseen and Cody and Rick were absolutely wonderful! The whole process went very smooth. We would give them both a 10!!!! The thing that did disappoint us is some of the workmanship in our new home and also with the cleanliness of the home. I do understand some of it was because we moved in during the winter but still very disappointed.
Total Score 5
Quality 2
Trustworthiness 4
Value 3
Responsiveness 4
Lennar - Fantastic buying experience.
- Camron S.
- Verified HomeBuyer
- July 09, 2021
- Victoria, MN
Fantastic buying experience. The challenge we have is with the level of building outweighing issues after build, supply and demand. The responsiveness and the level of care from the Construction Manager and directives given are a problem. The communication given by the customer care team is beyond unacceptable. The home owner shouldn't have to follow up on every issues and get time lines or keep them in line with job time lines. I hope they fix them. We love our home and its a beautiful area but after you have paid and moved in others who haven't moved in are put as priority when you have ...
Total Score 5
Quality 4
Trustworthiness 5
Value 3
Responsiveness 1
Lennar - Can do a better job at responding to emails.
- Kerry H.
- Verified HomeBuyer
- April 19, 2022
- Cottage Grove, MN
Can do a better job at responding to emails. Sent an email regarding my front windows and a follow up email a week after. It’s been 3.5 weeks and still yet no response.
Total Score 5
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
smooth until move in
- Jessica L.
- Verified HomeBuyer
- June 27, 2024
- Blaine, MN
It was great until we moved in. Laura tommy and whitney all so helpful. Cannot say enough about customer service leading up to closing date. Once moved in has not been great. Have found a lot of poor work and things not working with a poor response. We made a complaint about a lennar staff who came out and referred to same staff to make complaint. been disappointed
Total Score 5
Quality 2
Trustworthiness 2
Value 1
Responsiveness 2
Lennar - I have had multiple issues since moving in.
- Douglas K.
- Verified HomeBuyer
- September 22, 2021
- Woodbury, MN
I have had multiple issues since moving in. A/C was out for almost two weeks in June. Dishwasher needing a technician to come out due to improper installation. Outside siding falling off and the cutting of my Internet/cable line due to not being marked. Almost forgot, a missing drawer in my bathroom vanity when I moved in. They ship the drawer to me in four different packages and I have to assemble it and install. And they never sent me the hardware for the drawer assembly or asked if everything is okay. My recommendation would be to go somewhere else
Total Score 5
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
Lennar - Disappointed the way issues are handled .
- Prashant K.
- Verified HomeBuyer
- April 07, 2021
- Woodbury, MN
Disappointed the way issues are handled . We have to run around like mice to get our issues resolved .
Total Score 5
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Fantastic communication
- Alycia B.
- Verified HomeBuyer
- April 12, 2021
- Rockford, MN
This was our first time purchasing a brand new build and it couldn't have gone better. The team at Lennar was with us every step of the way. Anytime we had a question they were there to help, before we moved in and even as we were already living in our home. My husband and I really appreciated the frequent updates when it was being built and the multiple walk throughs we had before we closed. It was helpful for us to see the progress of our home as it was happening. Every walk through helped us learn more about our home. We would definitely recommend Lennar.
Total Score 5
Quality 0
Trustworthiness 0
Value 0
Responsiveness 0
Lennar - Great home, service and support.
- Anonymous
- Verified HomeBuyer
- August 04, 2022
- Cottage Grove, MN
Great home, service and support.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Minimal
- Alice M.
- Verified HomeBuyer
- July 04, 2023
- Dayton, MN
Amenities are very nice but at this price I would have expected ceiling fans and more cabinets for storage.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Very helpful and informative throughout the process
- Scott S.
- Verified HomeBuyer
- April 05, 2022
- Rockford, MN
Straightforward pricing - on time with completion - very thorough on expectations.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Lennar - Awesome job Ray!
- Dennis C.
- Verified HomeBuyer
- July 02, 2019
- Blaine, MN
Awesome job Ray!
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Lovely home, great location. The only suggestion would be to have the house completely finished before closing.
- The Goers Family R.
- Verified HomeBuyer
- July 14, 2024
- Andover, MN
Lovely home, great location. The only suggestion would be to have the home completely finished before closing
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 4
Good quality build
- Michael J.
- Verified HomeBuyer
- April 14, 2024
- Cottage Grove, MN
Overall great value for the price. Disappointed that we were forced to sign a contract were I am out $25,000 until the lawn is complete. The builders and work done on the house is excellent. Overall everything works as expected. Master bedroom door doesn’t close and a couple of popped nails that I expect to be fixed during warranty. Seems like minor issues for considering the detail and quality of the builder. The general contractor took exceptional care in quality during the build leaving very little to correct later.
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 5
Great staff to work with for new home purchase
- Kevin B.
- Verified HomeBuyer
- March 13, 2024
- Dayton, MN
My experience with Lennar was great. The staff that I worked with were professional and available for questions whenever needed. I would recommend Lennar to others.
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 5
Lennar - Although Lennar homes aren’t totally custom there are many options
- Randall R.
- Verified HomeBuyer
- July 30, 2022
- Rosemount, MN
Although Lennar homes aren’t totally custom there are many options and finishes one can choose from. Great workmanship and consistent weekly communication throughout the building process. We love our home!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Lennar - The house is perfect for our family.
- Kayleigh F.
- Verified HomeBuyer
- January 12, 2022
- Cottage Grove, MN
The house is perfect for our family.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Lennar - The realtor, Letta, instantly made me feel at ease and created
- Lori N.
- Verified HomeBuyer
- December 30, 2021
- Osseo, MN
The realtor, Letta, instantly made me feel at ease and created a point of contact I could trust. She is highly knowledgeable of her inventory and made suggestions that fit my needs.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Lennar - Apart from minor issues everything else is good
- Niranjan J.
- Verified HomeBuyer
- February 26, 2020
- Lakeville, MN
Apart from minor issues everything else is good
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
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