Lennar Reviews in Minneapolis St. Paul, MN

Recently bought a new build in a TH community and all in all it went pretty smoothly. Any issues that came up Lennar has addressed to my satisfaction. The home itself is a very good value for the price and I know I will be happy living here.

I'm very disappointed with the workmanship. There are at least 15 items that I need to discuss with the people involved with fixing cracks, cleaning lights, moldings not painted and other things that have come up.

I felt like a valued customer! The construction manager took me through the home several times as it was being finished and has always been available to answer questions. The couple of small issues I have run into have been responded to and dealt with immediately. The whole process was so easy and there was help from Lennar all along the way.

Countless problems with everything from landscaping, driveway, fireplace, interior doors, door handles, very cheap patio door and windows, insects, cost cutting changes that were unacceptable, home not clean on move-in day, etc. The problems are endless and the list is too long. Very frustrating. Purchasing this home has turned out to be an expensive mistake. The homes are not ready to be lived in and are being built extremely quickly. Once you close, the customer service is terrible.

Here are the list of issues we noticed within a month. 1. Sump pump outlet is not clued and after first rain, water leaked in basement. 2. Patio door and net are not installed properly. Even after fixing it, it is not smooth to open and close. 3. There is no power outlet is island. 4. 4 door having opening and closing issues. It is hard and giving sound when opening and closing. My kid is having trouble to open bathroom in living floor and we have to stay outside every time. 5. The walkway between main door and driveway is not in same level of driveway which makes kids to fell every time. This might be bigger problem in winter :( ... More

Angie was great and Lennar title was great also. The way that all the information is packaged and accessible is first class.

Let me start off by first stating that we LOVE our new home. The quality and craftsmanship of the actual house are amazing. Bryan and his crew did a great job building the house. There was very little that we found that needed to be fixed during our final walkthrough, and the final product is gorgeous. The rest of the process was an absolute disaster. Lennar Sales(Alan), Title and Mortgage (Cody and Judith) were unorganized, a pain to work with, horrible at communicating, and overall they did a terrible job, and I wouldn't wish that process on anyone. Lennar provides a portal for you to upload any documentation they need from you. We uploaded paperwork the day they requested, then a month later they would email stating they couldn't find said paperwork and ask for us to send it again. We would then have to re-submit the same paperwork, and then they would find the original stuff we uploaded. This happened several times, and it was extremely frustrating. There were countless email back and forth, and everything they requested was always URGENT, and needed to be done immediately, but it was all stuff that had been submitted previously. They ruined the entire process and it was extremely stressful. The actual closing process was wonderful. They sent most of the documentation to us via docusign before closing, and we were able to read and sign probably 75% before we actually went to closing. We closed in person, and they were very kind, polite, and very organized. The closing process was easy and quick. We were in and out within 30 min. If you can handle the headache of dealing with Title and Mortgage, and your sales team in invested on keeping you updated, then by all means, go with Lennar. The final product is amazing and we absolutely love our new house, but the rest left a LOT to be desired. ... More

We had a very good experience. It was trouble free and very organized as Letta knew exactly what we wanted, how we wanted things and what we couldn't do. It was explained clearly. Due to our Internet going down Lennar was flexible and made our closing work in a timely fashion. No problems. We love our new house.

I expected the overall buying process to be easier when using all Lennar companies (builder, lender, insurer, etc), but that was not the case. Home build quality is good but not great - needed tradesmen out to the house twice to correct issues within the first month.

Homebuying experience was good. No major issues.

Great orientation and move-in experience.

From the day we signed our purchase agreement till closing & beyond, we have been very happy with our experience building with Lennar. The sales manager was wonderful, patient with all our questions, kept us in the loop from digging our homesite till closing. The construction manager was also wonderful, always quick to answer questions, and help with any issues that came up. Our house is beautiful, well built and honestly perfect. We are so glad we chose Lennar, and love our new house.

Tim went above and beyond to ensure we were satisfied. Great house, great build and great people like Tim behind the brand!

I hold Lennar in high esteem. They provide top quality work and I believe truly have their clients best interests in mind. Quality and trust are two critical words to me and Lennar passes my test. As a new Lennar homeowner in Skye Meadows I am very happy. Lennar you have met & actually exceeded my expectations.

Very disappointed with lot grading! When picked out the lot was a nice flat lot. Never did Lennar show us the topography map. Now we have a patio with a very steep fall off! Not happy!

We moved into our house in March and overall it is great but we immediately had issues with our dishwasher. We also realized that the line from the Lennar sales rep of “we’ll always be there for you” was a bunch of bull. Immediately after signing they essentially wash their hands of any issues or responsibilities

Everyone was so responsive and amazing. Alyssa at the point of purchase, Mark at the finance level, and Jack at the end. Great team, would recommend to anyone!!!

Everyone I talked to or worked with from purchase to current was positive.

We bought a home in a new Lennar development. Our keys don’t work in the locks, the trim/walls are bowed and crooked, they “cleaned” the house prior to close yet it was still filthy. Lighting fixtures are mounted crooked, our ring doorbell was mounted crooked. Least pleasant closing experience I have ever encountered. They will not negotiate and claim there are other offers so you are pressured to proceed. I like our home, but I feel dirty after buying it.

It was a great experience from beginning to end . From the moment we found Angela , the sale representative to the final inspection they showed us their professionalism. So far no problem with the house so happy with Lennar

Too many docusigns and different Lennar logins and people involved. Not fun at all. Should be easier process and one “go to person “ to contact.

Things going smoothly and any issues have been resolved.

Despite assurances that the home is waterproofed, the recent rainfall has resulted in substantial pooling of water around the foundation and subsequent flooding of our basement. This has caused damage to the interior, including the carpet and other finishes. The sump pump was operational; however, the volume of water penetrating the foundation itself suggests potential defects in either the foundation’s waterproofing or the structural integrity of the building.

The whole decision and then buying process we went through with Lennar to purchase our new townhome was really great and seamless. Even though we had a couple issues with the new build once we moved in, Lennar immediately responded and addressed them. We are very happy overall.

This is my second home from Lennar . So I was fully aware of what I am getting into . When I put in an offer I was not even presented with a counter offer . That felt rude . Although the price what I offered was very close the sales in that neighborhood. Then I eventually they came back with offer after a month After you sign the contract they immediately move you to an customer advocate / coordinator by the emails we received it felt like it was more of slap in the wrist and a list of things you cannot do with bold letters . Don’t stop by to see the house .. . Less flexibility in terms of scheduling appointment Quality of craftsmanship is ok based on the price what you are getting . My first Lennar home we got GE appliances while now we get Frigidaire which might be lower grade Go with less expectations. ... More