Lennar Reviews in Minneapolis St. Paul, MN

It was great until we moved in. Laura tommy and whitney all so helpful. Cannot say enough about customer service leading up to closing date. Once moved in has not been great. Have found a lot of poor work and things not working with a poor response. We made a complaint about a lennar staff who came out and referred to same staff to make complaint. been disappointed

I have had multiple issues since moving in. A/C was out for almost two weeks in June. Dishwasher needing a technician to come out due to improper installation. Outside siding falling off and the cutting of my Internet/cable line due to not being marked. Almost forgot, a missing drawer in my bathroom vanity when I moved in. They ship the drawer to me in four different packages and I have to assemble it and install. And they never sent me the hardware for the drawer assembly or asked if everything is okay. My recommendation would be to go somewhere else

Disappointed the way issues are handled . We have to run around like mice to get our issues resolved .

This was our first time purchasing a brand new build and it couldn't have gone better. The team at Lennar was with us every step of the way. Anytime we had a question they were there to help, before we moved in and even as we were already living in our home. My husband and I really appreciated the frequent updates when it was being built and the multiple walk throughs we had before we closed. It was helpful for us to see the progress of our home as it was happening. Every walk through helped us learn more about our home. We would definitely recommend Lennar.

Great quality and move in ready at original walk through.

Great home, service and support.

Amenities are very nice but at this price I would have expected ceiling fans and more cabinets for storage.

Straightforward pricing - on time with completion - very thorough on expectations.

Awesome job Ray!

Lovely home, great location. The only suggestion would be to have the home completely finished before closing

Overall great value for the price. Disappointed that we were forced to sign a contract were I am out $25,000 until the lawn is complete. The builders and work done on the house is excellent. Overall everything works as expected. Master bedroom door doesn’t close and a couple of popped nails that I expect to be fixed during warranty. Seems like minor issues for considering the detail and quality of the builder. The general contractor took exceptional care in quality during the build leaving very little to correct later.

My experience with Lennar was great. The staff that I worked with were professional and available for questions whenever needed. I would recommend Lennar to others.

Although Lennar homes aren’t totally custom there are many options and finishes one can choose from. Great workmanship and consistent weekly communication throughout the building process. We love our home!

The house is perfect for our family.

The realtor, Letta, instantly made me feel at ease and created a point of contact I could trust. She is highly knowledgeable of her inventory and made suggestions that fit my needs.

Apart from minor issues everything else is good

Lennar makes the home buying process very easy.

Very happy with Lennar workmanship and layout. I had no idea how responsive the Lennar Customer Care Group would be with new home problems......nothing short of OUTSTANDING! Three issues were addressed within 36hrs. One corrected by a phone call. Roofing issue 24hrs and fixed, Faulty Wiring troubleshooting 36hrs (not Lennar, but to a new Clothes Dryer issue). My priority became Customer Cares priority and we really appreciate that.

Overally the job done is excellent,clear communication,customer service good and perfect materials,generally everything is cool

We moved in late July, but had to wait 2+ weeks for a driveway. Yard grading was completed Sep 5th (5 weeks later). Landscape and irrigation complete (6 weeks). Still waiting on sod (expecting soon). Currently in 7th week. Frustrating part of this has been many new homes without people moved in or recently moved in nearby, yards have all been completed. Project Manager has been holding us up until houses near us are ready and now doing all of them at the same time. Many discussions and emails have not improved the progress. Lennar needs to work on improving this process, even if it means doing one off efforts. Customer satisfaction should weigh higher on their priorities. At minimum, grading should occur as soon as possible to safely allow walking through yard and utilizing spickets. ... More

I unfortunately had a major issue 2 weeks after I moved in. Woke up to flooding in the main areas of the house. Was advised a sheetrocking person put a nail in the plumbing. The disaster was a nightmare. After 2 weeks of total disruption all floors were replaced. However, Kari our warranty contractor went above and beyond to make things right as soon as possible. She was genuinely concerned and worked extremely hard to get everything coordinated. Most everyone was very responsive to my needs. Finally, I’m able to enjoy my beautiful home

Things going smoothly and any issues have been resolved.

Good experience and great neighborhood.

There are always some items which are less than perfect that arise with a new build. Lennar fixed everything we identified during the walkthrough. The only major complaint I have is that the toilets are garbage. We’ve had an issue with all four of them and we’ve only lived here for 6 weeks. Already paid $900 for a plumber to install a new one and he indicated the plumbing vents may be capped which could cause issues with the pressure and reduce the effectiveness of each flush. Lennar’s plumber said that couldn’t be the cause and that was the end of it. Everything I’ve found online indicates that could indeed be the issue but no one was willing to come check it out. ... More

Overall in general good experience so far. Do think items missed during final walk through should not be considered damage and not covered under warranty just because they went unnoticed