Lennar Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Lennar.
Read all 834 verified reviews from homeowners that built a new home with Lennar in the Las Vegas area. Las Vegas homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Las Vegas Area
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Customer Reviews
Large Corporation who cares nothing about building them fast and getting the sale
- Anonymous
- Verified HomeBuyer
- June 18, 2024
- Henderson, NV
I am not sure who designed these houses BUT they knew nothing about a 55+ community. Shoddy workmanship and an excuse for everything.
Lennar responded:
Thank you for sharing your feedback. We take all feedback seriously and are constantly looking for ways to improve. If you'd be willing to share more details about your experience, we'd be happy to investigate and address the concerns directly. You can reach us at LennarNews@Lennar.com
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 3
Steve
- Stevan S.
- Verified HomeBuyer
- June 13, 2024
- Las Vegas, NV
Lennar was super quick, responsive and helpful with our home buying process. We went to look at houses, and within 2 hours we had been pre approved, and we closed a month later. Super easy process. And they work with you until you get your loan approved, they never gave up on us! And now we have the home of our dreams!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great purchase experience, but can’t say the same for Quality
- Gene L.
- Verified HomeBuyer
- June 13, 2024
- Las Vegas, NV
Roy is fantastic, along with Lennar mortgage, title and insurance. My only issue overall is the Quality Control of the material you use. Accidentally dropping a plastic cup from the bathroom sink counter into the sink shouldn’t cause a crack and hole to appear. This is our 7th new build home and we’ve had much worst accidents occur without anything that has come close to what occurred here. I’m definitely disappointed that subpar material would be used by a reputable builder.
Total Score 4
Quality 1
Trustworthiness 4
Responsiveness 4
Mostly decent overall. Some issues should be more clear coming from Lennar and they should have a person more easily available to talk with about some issues.
- Philip C.
- Verified HomeBuyer
- June 12, 2024
- Las Vegas, NV
This is not directly related with Lennar but the HOA has some rules which seem too strict. Also, so many things are done through a portal and sometimes there's no person to consult with, or it's not clear who you're supposed to talk with about certain issues. On the whole, though, Lennar has been very good, so far.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Easy process
- Jose C.
- Verified HomeBuyer
- June 12, 2024
- Las Vegas, NV
Everyone was on top of each process, very fast responsive team. Thank you to all of Lennar team members. You made it fast reliable and easy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar sales
- Armando R.
- Verified HomeBuyer
- June 12, 2024
- Las Vegas, NV
It started with Dan (sales) whose guidance made our home buying smoothly. With the help of all customer care staff it just made it easier for our transition to our new home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Overall pretty good for the purchase experience and also pretty good for follow up support.
- John E.
- Verified HomeBuyer
- June 12, 2024
- Henderson, NV
Lennar has long experience as a builder and their communities are fine. One thing to know about however, is that while Lennar will do a fine job of providing their own agent for the purchase, that agent works for them, not you. You will probably get better terms in the closing cost if you bring your own agent (fiduciary) with you. Another tip is to be polite to the actual salesman handling your transaction and get to know his or her assistant. The Lennar salesman will seldom, if ever, respond to your questions or email. But their assistant will. Focus on that person. Lennar gets an 8 out of ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Unpleasant Experience with Online Home Buying Process
- Angelica L.
- Verified HomeBuyer
- June 12, 2024
- Henderson, NV
I wanted to take a moment to share my recent experience with the online home buying process. While we are absolutely thrilled with our new home, I must express my disappointment with the overall communication and organization throughout the process online. The process of submitting required documents proved to be quite challenging, as we encountered delays and inconsistencies in responses. Despite our timely submissions, there were prolonged periods of silence and requests for duplicate information. It was evident that some individuals involved were not fully equipped to handle online ...
Lennar responded:
Good morning ...
Total Score 1
Quality 4
Trustworthiness 2
Responsiveness 1
Love our home
- Scott C.
- Verified HomeBuyer
- June 06, 2024
- Las Vegas, NV
Love Lennar homes, sales representatives are awesome!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Terrible experience and will never buy Lennar again
- Anonymous
- Verified HomeBuyer
- June 06, 2024
- Las Vegas, NV
Experience was terrible and will never buy Lennar again
Lennar responded:
We are sorry to hear that your purchasing experience was not up to your expectations. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Sincerely,
Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Home Purchase
- James S.
- Verified HomeBuyer
- June 06, 2024
- Henderson, NV
The building team were responsive to addressing issues prior to moving in and the customer care team have been responsive since moving in
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 5
Eh. Pretty good.
- Phillip C.
- Verified HomeBuyer
- June 05, 2024
- North Las Vegas, NV
Didn’t get much information about anything after closing. Gate codes, HOA info, ect.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
Sales staff response time to calls
- Edward K.
- Verified HomeBuyer
- May 30, 2024
- Las Vegas, NV
Make sure punch list items are done before closing.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
Very clear and fast process!
- Henry L.
- Verified HomeBuyer
- May 30, 2024
- Henderson, NV
Looking at single story homes and found a home at Talamore community but wanted the same home in Black Mountain Ranch. Walked into the first Pioneet model and fell in love with it and made offer and accepted all with 3 hrs time from seeing it to prequalifying and accepting offer. Very quick and fast process. Love lennar homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy Purchasing Process
- Anonymous
- Verified HomeBuyer
- May 29, 2024
- Henderson, NV
During the initial process of purchasing, the process was easy and seamless. We were able to purchase the home from out of state since most of the transaction was completed online. We did experience some issues, however, it was nothing to major that prevented us from completing the transaction. The home is beautiful, however, the materials used could’ve been better. The walls are thin, baseboards throughout the house were not properly cut and the paint is easily scuffed.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Easy and relatively fast purchasing experience
- Andrey A.
- Verified HomeBuyer
- May 29, 2024
- Las Vegas, NV
Everyone was professional, easy to work with , issues and concerns were taken care, personally v happy w entire process!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Half finished - no responses
- Jeffery W.
- Verified HomeBuyer
- May 24, 2024
- Las Vegas, NV
I've had a few issues that nobody can address and I'm getting tired of reaching out. Crap quality
Lennar responded:
Good afternoon ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
MJ was fabulous
- Elizabeth J.
- Verified HomeBuyer
- May 23, 2024
- Las Vegas, NV
MJ was fab. She was very friendly, professional & thorough.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
. I heard from them when it was time to sign.
- Sully K.
- Verified HomeBuyer
- May 17, 2024
- Las Vegas, NV
Not customer service at all in any department. The materials and accessories that they used are the cheapest . I saw the blinds that they put in a $750.000 house at Walmart for $15.00 . Chrome fixtures the cheapest. We knew what we were buying but we didn’t realize how bad it was.
Lennar responded:
Good morning Sully,
We are sorry to hear that your home does not meet your expectations. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Exceptional Lennar Teams
- Deborah J.
- Verified HomeBuyer
- May 09, 2024
- Henderson, NV
Excellent and professional Sales and Finance Teams.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Process
- Luis U.
- Verified HomeBuyer
- May 08, 2024
- Las Vegas, NV
The entire process was very smooth and easy!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall a decent experience
- David L.
- Verified HomeBuyer
- May 08, 2024
- Las Vegas, NV
Overall I've had a decent experience. There were a few miscommunications at the design center, however, it was worked out in the end. When paying over a 1/2 million dollars for a house, I do expect the craftmanship to be better. Uneven drywall, corners, scratches on surfaces like your countertops and flooring were all minor but noticeable after living in the home for a period of time. There were a few issues that resulted in warranty repair and I have to say the lightening speed response is what makes the overall process much better. Although you never want to have a warranty issue ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Lender experience was not great.Customer service during closing process was very very poor.solar is not active in my home yet even though solar panels exists.
- Ramakrishnarao K.
- Verified HomeBuyer
- May 07, 2024
- Henderson, NV
Nobody answers the calls or messages after their step completes. Their simple response is I dont know.
Lennar responded:
Good afternoon Mr. Ramakrishnarao,
We appreciate you sharing your experience, and we sincerely apologize for the frustrations you encountered during this time, especially regarding communication. I will share your comments with your Division's Customer Care for them to directly address your concerns.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 3
The process
- Hugh P.
- Verified HomeBuyer
- May 01, 2024
- Henderson, NV
Haven't gone through the process on a property I changed my mind on because I didn't feel comfortable with the process the property I did buy the crew was great and worked with me to answer most questions. All except one but that's okay.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Great customer service, from sales agent to warranty rep.
- Anonymous
- Verified HomeBuyer
- May 01, 2024
- Las Vegas, NV
We have had a great experience with the staff. Shay, Alicia, and Doug are exceptional employees. They are attentive and helpful. I have submitted a few warranty claims since moving in over a month ago. The Lennar staff are communicative, punctual, and fix the issues swiftly. My only quaim is the build quality of my home is not what I expect for the price.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
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