Lennar Reviews in Las Vegas, NV

Day two our downs stairs bathroom , bedroom filled with raw sewage due to a sewage valve installed backwards, for the last 7 weeks we've been dealing with repairs which has been horrible. Quality of work is below standard, poor communication from all all stress of repairs have been placed on my wife which is ridicules. All that has been fixed now we're dealing with an upstairs bedroom flooring issue floor has a low spot which somehow was missed on inspection and our dryer vent was stuccoed shut cayseubg out dryer not to work and no one has fixed because apparently it's not a big deal. The quality of this 500 thousand dollar home is concerning. Not happy at all. ... More

From day one we fell in love with the LENNAR home. We did have some issues with our buying experience, but overall, everything turned out great. I will tell you the best part of our experience with LENNAR is our experience being helped by Baltazar Garcia, LENNAR Construction Supervisor. He has been with us every step of the way to include assisting us with things outside of the construction realm. Mr. Garcia is very knowledgeable, professional, and has answered every one of our calls anytime we needed any question answered. To be quite honest, he seemed to be the backbone of LENNAR.

The worst experience I’ve had unprofessional, not communicative, leaving there customers in the dark with. I information. Would not have purchased a property with lennar if it wasn’t my only and last option

I like my new Lennar home, exept for one issue: I signed a contract on my house, which is the Carson model, based on the model which I saw. It was beautiful, and the refrigerator and cabinetry in the kitchen were perfect. I didn't get to see the actual home I had purchased until after I signed. I assumed the refrigerator and cabinetry would fit like the model. Imagine my surprise when I looked at the kitchen and saw a big gap between the top of the refrigerator and the cabinetry above- about a 15 inch gap, with all unfinished wood exposed. My salesman explained that Lennar had decided to give the buyer a smaller refrigerator (less expensive), and that it was up to us to correct this problem! He said "It should only run you about $600." There is only one cabinetry place that has the exact colors and can do it, and they charge $1000! So basically Lennar added $1000 to the purchase price of my home! I feel cheated and taken advantage of. This is so unprofessional and cheap of Lennar! They build in 24 states and can definintely afford to absorb this cost. Not only that, what they did is blatently illegal! You don't show someone one thing and then give them something else. I was not told that I would get a smaller refrigerator and a big gap with unfinished wood exposed. If I had the money, I'd take them to court. I have talked to several other people who had this same experience. We are all disgusted! In addition, I believe that my purchase price was inflated. I paid $389 per square foot, which is way above the average for Las Vegas new construction. When I look on Redfin, it says my home is worth $14,000 less than what I paid. Zillow is a little bit more in line with my purchase price. Overall, I was left with a very bad taste in my mouth from purchasing a Lennar home. I DO want to make clear that the service department has been WONDERFUL about fixing any small items that I have noticed in my home. It is not their fault that I had a bad purchase experience. ... More

I want to start by saying thank you to Gygorgi for assisting myself to the buying experience here at Terra Bella. A shout out to Chris he was awesome in following through on all issues through to the close. Attention to detail outstanding. Plus a shout out to his team Brian and Joe. Thank you so much.to all. I also referred a friend and she bought too. Look forward to her closing as well..

Lennar really dropped the ball on this community called Terra Bella in Henderson NV. I made the mistake of purchasing a second floor unit, in a 3 story building. Due to poor, cheap construction, every time the people above me walk across the floor, I hear it. This goes on day, and night. Obviously, there is no buffer between the floors. I have lived in a high rise before, and never have experienced anything like this. The GE appliances are so cheaply manufactured, noisy, and nothing any person in their right mind would purchase. Even the GE rep came out, and said, yes, this is how they are made nowadays. I made a huge mistake in purchasing in this nightmare of a development, but obviously there is nothing I can do. Lennar, you were one of the top builders in the country, but with the Terra Bella project, I pity anyone else who is considering buying in here. ... More

We have been in our new home for about 51 days and all is great we love this new Home the building of it was at the best you can do.

Everyone from Lennar was very nice. All the way from the mortgage to Move-in day. I just have an issues with the sub-contractors.

The process was very long and tedious. If it were not for Christina Z and Jonathon C, guiding me through the process I may have not gone through with the purchase. If you are looking for a Lennar home, you would be extremely lucky to have Christina Z, she is outstanding.

So far great response to any of my issues, the customer service representatives have been very helpful and we love our home.

I was raised in a family of building contractors and at age 14, started working in all phases of construction. That's 60 years of experience. Regarding Lennar, rarely have I seen such sub standard construction, cheap finishes, no attention to detail, terrible service and lack of credibility. I have a library of photo's to share if anyone is interested in my claims that follow. Instead of using a multi tool, holes are pounded out of sheetrock and cabinetry with a hammer. Hand railings, faucets, toilets, electrical boxes are often not square. A worker painted my handrail, leaving the bird poop and stucco mud under the paint. This was corrected after I complained to construction manager. Example of service: I needed a faulty 20 amp breaker replaced (a $6 item at Lowes). After 2 months I gave up on Lennar. I purchased the breaker and had an electrician install. it. The service call cost me $125, but worth getting past the aggrevation. My ongoing and worst experience is living in our building. It hasn't yet been turned over to the HOA, and consequently hasn't been cleaned or maintained. We've been living in a dirty, litter strewn building for 2 months. I have complained to both the sales staff and construction staff about this with little or no action. I have a collection of photos to show anyone who is interested. ... More

Our experience with Bryan from Sales was great, but our experience with Sheri from Lennar Mortgage was really bad, and Lennar would have lost the sale if it weren't for Bryan going above and beyond to cover for her mistakes. The experience with David from the welcome team was really good, and our punch list was resolved, but that experience was rushed and messy. The quality of the home is fine, but definitely entry-level - they could have made a little more effort with simple things like handles instead of knobs on the doors, or something other than cheap flat white paint that shows every mark. ... More

Terra Bella is a 1st class subdivision. Lenar Homes did a great job on taking over and completing this project.

Lennar is a good builder

There are over 20 items on our repair list that have been there since before we moved in. The painter says it’s the cabinet contractor issue. The cabinet contractor says it’s the painters issue. The painters say that the splashes all over our pavers are not their color. We have not painted anything since we moved in! The carpenter keeps saying they are coming, but never show. I get phone calls saying that they were at the house and no one answered the door, but we have ring doorbell camera and no one ever rang the door! Service is horrible. We have been here almost two months and VERY little has been accomplished. We get notice that someone will show up, and they don’t. I will be happy to copy you on all the texts. This is inexcusable and I won’t recommend buying a new home from Lennar. ... More

I was not informed when the closing date was until the day of closing, which I chose at the last minute (only 2 days before the final walk-through). Someone dropped the ball here. The Cox internet was not connected; had to have a Cox associate out to connect it, which took him hours because he said nothing was connected. Would have chosen semi-gloss for the whole house instead of flat paint, especially for shelving, which marks severely. Love the high ceilings, the cabinets, the blinds at every window, the master bath, the style and pattern chosen for the pavers.

We felt that the construction was rushed to finish the building and several things were left undone. We closed on May 12. It is now June 27 and we still do not have a dumpster. Brian and Chris were good at responding to our concerns and customer service Joe helped us out a lot as far as getting things fixed that should have been done in the first place. Again, the quality control that Lennar practices with the contractors is sorely lacking and needs to be improved to assure that Lennar will turn out a high quality product.

No issues, except for the Mortgage company, worst I have ever dealt with

We have an electrical problem where half of the house is without power and it hasn’t been resolved in over a week!!! The sales team and the onboarding process went smoothly. Solving the electrical problem not so much.

There were a lot of issues I brought up during the 1st day of walkthrough. The construction manager wasn't professional in responding to my follow-up calls/messages. For example, my refrigerator was so tilted, and when I called him to have it fixed, his response was "it's just the way it is". He only fixed it when I told him that I wasn't going to close the house and that I would inform the Lennar salesperson about his work ethics. I have been living in my new house for a couple of months, however, I have been discovering issues such as: thud sound from the bathroom, crooked drywall for the windows, grout not cleaned up, dead tree (which I also brought it up during the first day of walkthrough but I was told that it was like that because it was winter. Now, Lennar isn't willing to replace the tree for free), dryer not drying clothes, broken refrigerator's ice maker, chips on the bathroom tile, broken towel bar, etc... Some of it were already addressed but my point being here is that I shouldn't be experiencing these issues with the price I paid for the house. ... More

Small issue quickly resolved

There was a lack of communication between the company, buyer and agent. Often times requests needed to be sent several times. Two areas we marked in our initial and final walk throughs are still not corrected.

alot miss communications with everyone , terrible regret buying at this locations

It seemed like no know knew what was going on from the get go. Almost lost the house because we were selling our current home and that was a big deal. No one told us that. They had to redo the entire tile floor downstairs 2 times because of bad workmanship. I even let the super know of issues before the first flooring was completed. Only good out of it was we got to select the color we really wanted. Found lots of bad workmanship items. It took countless times pointing it out and bringing it up to get resolved. Some are still on going two months later. After we closed, the guys that said to reach out if there’s any issues went silent. It’s taking forever to get last items resolved. Not a single person knows what’s going on with the solar system. I called the solar company and the power company to get things started. Every single neighbor has a lot of issues with their home. We love the house but everything involved with the purchasing and closing was terrible. The best day will be once we no longer have to deal with lennar. The after closing team has been on top of things to help finish repairs. We are not getting pushback on issue we find but there was just a lot. ... More

Great experience overall. Wouldn’t change anything