Lennar Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Lennar.
Read all 830 verified reviews from homeowners that built a new home with Lennar in the Las Vegas area. Las Vegas homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Las Vegas Area
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Customer Reviews
Best first home buying experience !!
- Jessie L.
- Verified HomeBuyer
- March 07, 2023
- North Las Vegas, NV
Great people. Everyone i worked with was awesome. And helpful. Truly greatful
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Johnanthan was great in explaining all the details at the Terre Bella Condos
- Celeste H.
- Verified HomeBuyer
- February 22, 2023
- Henderson, NV
I enjoyed the condos with the view and the amenities. It is a nice and cozy environment to live.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good
- Darryl B.
- Verified HomeBuyer
- February 21, 2023
- Las Vegas, NV
It was a good experience.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Stressful But Grateful
- Alexandra J.
- Verified HomeBuyer
- February 14, 2023
- Las Vegas, NV
There were a lot of materials that were installed in my new home that weren’t properly covered up or cared for as other trades came through the home to finish other items. My brand new floors have been worked on 3+ times already and are still wrong. Paint was everywhere: on the floors, on my brand new upgraded counter tops, and all over my driveway. So many things have needed to be fixed that the first month in my new home I had a contractor visit practically every other day. It’s hard to believe I’m paying almost half a million dollars to have floors with permanent paint and glue residue all ...
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 5
Diana
- John D.
- Verified HomeBuyer
- February 14, 2023
- Las Vegas, NV
From New Home Consultant to loan, title, warranty, everyone has been professional, friendly, and commutative. A great experience. Thank you.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Outstanding
- Michael D.
- Verified HomeBuyer
- February 14, 2023
- Las Vegas, NV
Lennar did not miss a beat through every step of our home building experience. They have been quick to respond with every aspect of the buying a home beginning with sales, loan, building and now with the after care. We have been very impressed and highly recommend the Lennar building team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Delayed closing causing me to extend my rental. On the day of closing my Salesperson was delayed with my keys and it caused the movers to hold my furniture on their truck for 3 hours extra. He knew we needed to close on Dec 15th.
- Philip B.
- Verified HomeBuyer
- February 11, 2023
- Las Vegas, NV
Delayed closing caused me to extend my rental. On the day of closing my Salesperson was delayed with my keys and it caused the movers to hold my furniture on their truck for 3 hours extra. He knew we needed to close on Dec 15th. All the paperwork was signed, bank rep knew closing was on the 15th The construction crew tapped into my electricity on three different occasions. It wasn't until 1 week later that a sign was placed In front of our home that it was owner occupied.
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 3
Our first new home in decades
- William C.
- Verified HomeBuyer
- February 07, 2023
- Las Vegas, NV
This is our first new home in quite sometime, and the whole experience from sales to the fast response to our new home after move in. We are so happy with our new Townhome and very happy with Lennar.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very confusing
- James O.
- Verified HomeBuyer
- February 07, 2023
- Henderson, NV
Lennar sold our house to us and then sold the loan without letting us know until several days after the sale. They keep communicating with us even though we no longer have a business relationship.
Total Score 3
Quality 5
Trustworthiness 3
Responsiveness 3
after sales service is great .
- Kukesh B.
- Verified HomeBuyer
- February 07, 2023
- North Las Vegas, NV
It was great pleasure working with all team members of Lennar .
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Finance
- Jamie E.
- Verified HomeBuyer
- February 05, 2023
- North Las Vegas, NV
Lennar finance was awful in communication. The house itself is good but communication in Lennar is terrible
Lennar responded:
Hello Jamie and thank you for your review, we appreciate your feedback. We are sorry to hear about the communication issues with our Finance team. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 3
Responsiveness 1
WORST EXPERIENCE FROM THE BEGINNING TO THE END!!!!!!!!!!!!!!
- Carolyn B.
- Verified HomeBuyer
- February 05, 2023
- Las Vegas, NV
Let me just say the only person that helped in this whole transaction was Celia. The worst experience was Lennar Mortgage (Christina Z), will NEVER recommend this lender and especially Christina! Dave the "walk through" guy was horrible!!! We never got a proper walk, unless you call a 6 minute walk proper? We were left figuring out how to work everything and search for instructions, still don't have the a/c warranty after asking more than three times... Still going through problems from lies told by Lennar. NEVER WILL RECOMMEND THIS BUILDER/LENDER!!!!!!!
Lennar responded:
Hi Robert and thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to your experience with your loan officer and lack of proper customer care during your walkthrough. If there is still anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Intuitive and Accommodating
- Michael B.
- Verified HomeBuyer
- February 02, 2023
- North Las Vegas, NV
Quick, accurate and thorough response to all issues and questions. Care and concern for all potential homebuyers. Completely accommodating to those who have problems with a manufacturer or any of the trades. Lennar has become a trusted brand and serious competitor in the home building industry.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Wanda was the best
- William B.
- Verified HomeBuyer
- January 24, 2023
- Henderson, NV
The idea behind the new Reverie community was well thought out and achieved the goal the design team planned. The build quality is poor as there is not a straight wall in the home. For the dollar to delivered value Lennar was the real winner not the home buyer. Not really sure if it is even possible to purchase less quality materials. An excellent example is the guest bathroom shower stall and tub, a cheap fiberglass job with multiple fractures in the material. If I said you could see daylight from all corners of the front door would you believe me. The real challenge Lennar had with this ...
Total Score 4
Quality 1
Trustworthiness 3
Responsiveness 5
Slow response
- Anonymous
- Verified HomeBuyer
- January 20, 2023
- Las Vegas, NV
Slow response to service requests
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Not sure I would recommend
- Michelle S.
- Verified HomeBuyer
- January 17, 2023
- Henderson, NV
Over the course of construction we had seen things being done two and three times. The paperwork side also flawed with many errors. Things are starting to get dealt with as long as we initiate our concerns. Our sales agent Jonathan was very responsive. Our concierge is not. The workers have no respect for the property or the security as they come and go and leave the gates open and big messes. We’ll see if our furnace issue is resolved to determine our ultimate review.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Overpromised/Underperformed
- John S.
- Verified HomeBuyer
- January 17, 2023
- Henderson, NV
While I am happy with the home itself, the homebuying experience with the Lennar team was less than average. There seems to be a disconnect between all departments within the sales process; from sales to project management to concierge services and then the walkthrough team. Anytime there was something that needed to be corrected or followed-up, each person I would talk with would say someone else on the team should have handled that, but would never take ownership in ensuring things were rectified. Terrible project management that ultimately led to the home closing being pushed back 3 ...
Lennar responded:
Thank you John for sharing your experience. We are happy to know you are happy with your home and are very sorry to hear the home-buying process was not ideal. If you ever have any issues or would like to share additional feedback, please reach out to us directly at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care
Total Score 2
Quality 4
Trustworthiness 1
Responsiveness 2
Great home for the price
- Alexis L.
- Verified HomeBuyer
- January 17, 2023
- Henderson, NV
First purchased home ever, I went with Lennar. For the price of this lovely home & the view I get I can’t complain. Simple & nice. Love the modern look of it. Just feels good being in my own home instead of renting. The sales lady who helped me get this home has been amazing. Thank you Jeanna.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Probably won’t read, but very disappointed
- Robert M.
- Verified HomeBuyer
- January 17, 2023
- Las Vegas, NV
Basically all these should be 1 or 2s. Only reason I gave more is I got a deal. Only one person deserves five stars in the whole process and that’s my loan officer. My cons was a still amazingly dirty to the point I actually missed stuff on my walk through that were damage. Having plaster everywhere. I have to get on my hands and knees to clean my flooring cause it has paint and plaster on verywhere and I have to scrub it out the groves. I had one 2 min phone call from Title. I had to call my loan officer to find out I closed. Then mortgage didn’t have the decency to call me when ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
We love the new home!
- John M.
- Verified HomeBuyer
- January 11, 2023
- Henderson, NV
Superintendent, Sales, and Financing folks were all very helpful and on top of it. Responded quickly to any questions asked.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home Buying Highline II
- Catherine B.
- Verified HomeBuyer
- January 11, 2023
- Las Vegas, NV
I could not have asked for a more incredible experience for my first time buying a home. Everyone I worked with at Lennar - Laila, Jamie, Sean, Wayne, Vince, and Mallory have been amazing. Super responsive, accommodating, and all around just great people to get to interact with. I am so grateful!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Concerns
- Mintie B.
- Verified HomeBuyer
- January 10, 2023
- Henderson, NV
Our move in was hugely disappointing and challenging. Elevator to our third floor condo not working for several days. No hot water for several days. Dishwasher not working, furnace very loud, can hear people on staircase. No insulation?
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Jon, customer service representative is excellent!
- Patricia N.
- Verified HomeBuyer
- January 04, 2023
- North Las Vegas, NV
All of the people we interacted with great. From our sales person Jamiel to the construction team, Sherri, Ceaser and John. All were caring and patient with all our questions. Again, Jon, our customer service representative always follows up on everything and makes us feel like we are the only ones he is helping.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Never buy a new home during a Pandemic
- Dante D.
- Verified HomeBuyer
- December 29, 2022
- Henderson, NV
First, the good. Lennar's model homes in the Emerson Palmer community in Henderson look great. The bad...the house we bought was NOT built with the same QUALITY as the model homes. Blame it on the pandemic, supply chain shortages, and worker shortages I guess. But the construction and quality of the house were terrible. I hired a home inspector and he found over 50 defects both inside and outside of the house. Lennar was in such as rush to build their houses that they sacrificed quality control to save money and to meet their deadlines. Big inconvenience to the home buyer if you really want ...
Lennar responded:
Hi Dante, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
Service concerns
- Stacy T.
- Verified HomeBuyer
- December 28, 2022
- Las Vegas, NV
Customer Service and trades have been subpar. I was scheduled to two appointments by different trade. They do not show up and I didn’t receive call. Been in my home since October and. I still waiting on door locks BBC and weatherstrip
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 1
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