Lennar Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Lennar.
Read all 849 verified reviews from homeowners that built a new home with Lennar in the Las Vegas area. Las Vegas homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Las Vegas Area
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Customer Reviews
The house built for me wasn’t the same as was shown ( model house layout especially the windows)
- Lorelei Q.
- Verified Homebuyer
- December 14, 2022
- Las Vegas, NV
Make sure that the lay out, design and the type of windows are the same as what u purchased!! I was made to believed that the house I purchased was the same and exact layout with all the right windows installed but no one informed me ahead of time why the windows was not the same as the house was being built.They changed the windows into a horizontal design instead of vertical ones!!
Lennar responded:
Hi Lorelei, thank you for sharing your experience with us. If there is ever anything our team can do to help out, please do not hesitate to reach out at lennarcares@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Includes a lot more than other builders
- Anonymous
- Verified Homebuyer
- December 04, 2022
- Las Vegas, NV
The appliances, minus the extra cheap washer and dryer, are top notch. Putting a $200 crappy washer in a million dollar home is just insulting. At least give the buyer an option to upgrade. Overall, the flooring was put in straight, I've seen worse grout jobs. We really have no major complaints at all so far. Lennar is definitely overpriced for a very basic house, but we liked the space and the neighborhood. They gave us a great interest rate deal at a time when rates were skyrocketing. So zero complaints on the buying process. Any minor issues that we've had, have ALL been corrected in a ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Maximina
- Maximina T.
- Verified Homebuyer
- November 23, 2022
- Henderson, NV
Very accommodating in the process of buying the house
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Excellent customer support
- Helizangela P.
- Verified Homebuyer
- November 22, 2022
- Henderson, NV
Everyone so easy to deal with and responsive.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Vinny
- Vincent M.
- Verified Homebuyer
- November 18, 2022
- Henderson, NV
Uses a lot of cheap material.Rushing the work and it shows. We went through the walk through and they said they checked everything but things were not.
Total Score 4
Quality 1
Trustworthiness 2
Responsiveness 4
Satisfaction is the key
- Veronica C.
- Verified Homebuyer
- November 15, 2022
- Las Vegas, NV
The entire process of purchase from the bidding to celebration was good. There were some hiccups when I didn’t get my 1st choice of lot and the delay of finishing the house & the laundry pipe wasn’t installed properly but other than that my experience was good. Dawn, Laila, from the sales sept, Dave, Sean & Gerry from construction, Liz from escrow dept, Maddie the interior dept, they were all awesome, I appreciate their time and help. I love my house, they finished it with my satisfaction.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Outstanding
- George G.
- Verified Homebuyer
- November 15, 2022
- Henderson, NV
This is my 2nd Lennar home and the process was just like the 1st one, outstanding.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Purchased a Model- No contact with the builder
- Anonymous
- Verified Homebuyer
- November 15, 2022
- North Las Vegas, NV
The Mortgage and Loan Dept were amazing and an easy process, thank you for this. After purchasing the model though. Different story, we have had many issues in the home, no one responds because it is the Model, and you buy "as is". You reach out and no response. Windows are not opening properly, Curtain rods have fallen out of the wall and dinged up the walls where they were hung and fell into. Doors dont close properly. There is a foul odor that we cannot figure out where it is coming from, many other issues that contradict the "buy a model, you get the best of the best" If this is the ...
Total Score 4
Quality 3
Trustworthiness 2
Responsiveness 1
Stacey
- Stacey C.
- Verified Homebuyer
- November 15, 2022
- Las Vegas, NV
Beware!!! First day I moved in I had a water leak and had to have a wall in my bathroom removed to dry out. Since I have moved in I have opened approximately 10-12 cases and only 2 have been resolved. The workmanship is awful. If you even consider buying from Lennar have an independent inspection.
Lennar responded:
Hi Stacey, thank you for your comments. We are sorry to hear about your water leak. Please send a message to us at corporatecustomercare@lennar.com with your address, and any outstanding items so we can review for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Elsia
- Elsia G.
- Verified Homebuyer
- November 15, 2022
- North Las Vegas, NV
Beautiful home and great working with the Lennar team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The loan team was great but the construction needs a lot of work
- Anonymous
- Verified Homebuyer
- November 08, 2022
- North Las Vegas, NV
The quality of workmanship is not there. It feels as if they were rushed or just simply didn’t care and the construction manager was not very nice to work with.
Total Score 5
Quality 1
Trustworthiness 5
Responsiveness 5
Don't do it!
- Laura C.
- Verified Homebuyer
- November 08, 2022
- Las Vegas, NV
Where to begin? So many issues and disappointments dealing with Lennar. Found a house and started the loan process in January 2022. Got approved and thought everything was done. Move in date set for late May. Got a call from Alex. our Lennar Loan Officer, in March to resubmit everything. He was impatient, offered no explanation and surprisingly rude. He seemed so nice and helpful back in January. Every week I was asked to submit something else even though I was assured nothing more was needed. This went on for two long months. Finally finished the loan process a second time and was ...
Lennar responded:
Hello Laura and thank you for this detailed review. We are sorry for the poor experience you have faced with the purchase process and the issues you experienced in your first few months of ownership. If there are any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
worst experience, no integrity, lousy workman ship
- Robert W.
- Verified Homebuyer
- November 08, 2022
- Henderson, NV
dishonest, don't no the word truth, had I known up front what kind of company this is I would NEVER completed the purchase. Ethan is the master of misinformation and Lori is USELESS. Just highly unsatisfied
Lennar responded:
Hello Robert and thank you for your feedback. We are sorry to hear about your experience. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Marlo and Alex were great! The closing process with that staff was horrible.
- Michael F.
- Verified Homebuyer
- November 01, 2022
- Henderson, NV
The communication during sales and construction were very good. The closing experience was not good.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
A Very Disappointing Home Buying Experience.
- John K.
- Verified Homebuyer
- October 26, 2022
- Henderson, NV
I felt I wasn't fairly treated.
Lennar responded:
Hi John, We appreciate your feedback and are sorry to hear you felt you were not treated fairly. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 2
Pirayehn
- Pirayeh N.
- Verified Homebuyer
- October 25, 2022
- Las Vegas, NV
Great community and the people to witg
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Terrible Buying Experience
- Anonymous
- Verified Homebuyer
- October 25, 2022
- Henderson, NV
Buying a home from Lennar has been a terrible experience. The quality of the home is not good and customer support from Lennar has been awful.
Lennar responded:
Hi, thank you for your comments. We are sorry to hear about issues with the quality of the home and lack of customer support. Please send a message to us at corporatecustomercare@lennar.com with the details of your concerns, so we can review and follow-up on you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 2
Trustworthiness
- Leonardo F.
- Verified Homebuyer
- October 24, 2022
- Las Vegas, NV
No words to describe how disappointed we are with Lanner. Delays over 90 plus days, no communications at all from any office , sale or builders, if any then was at last minute like day before closing.... like ups your closing just move to the next month ... your mortgage Lennar as well did not have any clue when is closing.... same day they calling congratulating me for next day closing then few min after another call sorry closing is not happening , delay for another reason. Blue tape walks were joke, nothing were fix right or at all, power to building ups I had to personally make calls ...
Lennar responded:
Hello Leonardo and thank you for your detailed review. We are sorry for any issues you experienced during the purchase and closing of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Closed Six Weeks Ago and Still Not Finished
- Anonymous
- Verified Homebuyer
- October 18, 2022
- Las Vegas, NV
The home is still incomplete, my exceptions list is still open, and it's been over a month and a half since I closed. It feels like the warranty period is really there so Lennar can finish the house. I have a dip in my floor and was told it's within tolerance so there's nothing they can do. There have been issues with paint, concrete, baseboards, and more just to name a few. Let's just say I'm disappointed with who I thought was ranked Las Vegas's number 1 homebuilder.
Lennar responded:
Hello and thank you for sharing your detailed review. We are very sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
A builder that don't care about building a quality home
- Tsu W.
- Verified Homebuyer
- October 18, 2022
- North Las Vegas, NV
I owned a new Lennar home before back in 2007 that's why i bought again with you Lennar, but now the quality is worst than a KB home. You can hear any conversations from 3 walls separations, meaning, 3 walls of sound proofing and still you can hear. When you flush the toilet and you can hear the water going down the pipes, windows were installed crooked. Use a level for god sake! touch up with pain all wrong shins, flat when it suppose to be glossy and glossy when it supposed to be white. The team that suppose to fix things takes days to reply and weeks to schedule. Even the toilet ...
Lennar responded:
Thank you Tsu for your detailed review and feedback. We apologize for the frustrations you have experienced and outlined above due to quality issues. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Another wonderful Lennar experience
- Elizabeth B.
- Verified Homebuyer
- October 18, 2022
- North Las Vegas, NV
I am a former Lennar Associate, retiring from Lennar Las Vegas in December of 2019. I will always be a Lennar Associate in my heart. My Roxbury condo is my 2nd Lennar condo purchase. Alfredo and his team did a great job constructing my unit. There was a delay in competition due to missing A/C parts and Alfredo kept me in the loop. Alfredo and his team were so helpful with my move in, they went above and beyond. Although I don’t plan on moving again, it would be to another new Lennar home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I would recommend Lennar Home.
- Anonymous
- Verified Homebuyer
- October 18, 2022
- North Las Vegas, NV
Most of everything is included. Good quality.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not bad but not as great as I expected from Lennar
- Anonymous
- Verified Homebuyer
- October 18, 2022
- Henderson, NV
Main house ac was not properly connected and secondary ac was cooling the entire house causing an enormous electricity bill in the summer. Multiple paint and cleaning issues not fixed by closing as promised, but nothing major. Quality is not as high as Beazer homes
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Disappointed with purchase of home
- Anonymous
- Verified Homebuyer
- September 27, 2022
- Henderson, NV
My buying experience has been very disappointing. The quality of workmanship throughout the unit is poor and not what I expected for a property that cost $600K. Cabinetry, flooring, painting, backsplash are all substandard and I have call backs for all areas. Air conditioning unit is so loud it sounds like the runway at the airport and I’m continually told they are “working on it”. It seems these properties are just thrown up and they move on with no regard to quality.
Lennar responded:
Hi, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Things that we did not know was available and was going to be included in homes.There
- Lawrence S.
- Verified Homebuyer
- September 25, 2022
- Henderson, NV
There help given to us to make us close when we wanted to. Having someone available to get information when needed. Having the house ready to close move in.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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