Lennar Reviews in Las Vegas, NV

The quality of workmanship is not there. It feels as if they were rushed or just simply didn’t care and the construction manager was not very nice to work with.

Where to begin? So many issues and disappointments dealing with Lennar. Found a house and started the loan process in January 2022. Got approved and thought everything was done. Move in date set for late May. Got a call from Alex. our Lennar Loan Officer, in March to resubmit everything. He was impatient, offered no explanation and surprisingly rude. He seemed so nice and helpful back in January. Every week I was asked to submit something else even though I was assured nothing more was needed. This went on for two long months. Finally finished the loan process a second time and was approved again. House got pushed to June, July, August then finally September. Signed title papers on a Friday and was told I would get the keys that day. Didn't hear back from Lennar until Tuesday when they called to tell me I needed to return to the title office to sign redrawn documents. The house took so long the title expired. Finally moved into the house in late September. There were several construction issues including: scratched and cracked cabinets, a bulge in the guest room wall, unfinished baseboards, three cracked floor tiles, grout splashed on base boards and kitchen cabinets, bent window screen, stained shower from all the debris that was left inside after installment during construction, mismatched paint on the patio walls and splashed paint on patio railing. I was surprised they actually called this move in ready. Once moved in, I had to schedule repairs for the above issues. It's been almost 6 weeks and Lennar has yet to repair everything. Twice I've made appointments on my days off where I was given a four hour window for repairs and both times they no showed. Didn't even receive a call. And the scheduling process is quite thorough too. You have to reach out to the Customer Care Rep, then schedule a virtual appointment so they can see what needs to be repaired then wait four hours on your scheduled date for repairmen to show. The entire process is ridiculous. You have to deal with three different groups of people just to schedule a repair. And after all of that, twice they didn't even bother to show up! Other frustrating issues moving to a Lennar community include no HOA information or mail delivery. The HOA number Lennar listed on their "important numbers to set up your home" list turned out to be a wrong number. Mail boxes have been set up but no mail has been delivered to any of the homeowners yet. Every week we have to go to the post office to pick up mail and even the post office is confused about the mail service here. Apparently, it has not been registered yet to receive mail service. So, the fun continues... ... More

dishonest, don't no the word truth, had I known up front what kind of company this is I would NEVER completed the purchase. Ethan is the master of misinformation and Lori is USELESS. Just highly unsatisfied

The communication during sales and construction were very good. The closing experience was not good.

I felt I wasn't fairly treated.

Great community and the people to witg

Buying a home from Lennar has been a terrible experience. The quality of the home is not good and customer support from Lennar has been awful.

No words to describe how disappointed we are with Lanner. Delays over 90 plus days, no communications at all from any office , sale or builders, if any then was at last minute like day before closing.... like ups your closing just move to the next month ... your mortgage Lennar as well did not have any clue when is closing.... same day they calling congratulating me for next day closing then few min after another call sorry closing is not happening , delay for another reason. Blue tape walks were joke, nothing were fix right or at all, power to building ups I had to personally make calls to power company and speed it up process to power up building. Quality of work , I will love to show you, please be my guest and come over and see your self , look at base boards , dry wall , paint spots all over carpet , door frames , kitchen cabinets crown molding , damages on flooring, crocked walls . corners ...... all those details were pointed and blue taped and almost nothing was done. Out side decorative stone tiles are not installed correctly... its embarrassment of work done. Beside all this details some small some large hopefully will get corrected via warranty but experience and how did everything play from day of signing contract till closing day not sure if anyone can repaired our frustration and disappointment with Lennar and whole process. Communication was the biggest issue, we were in dark most of time , only info I did receive and had is when I had to track down manager at construction site about progress. Very poorly manage by Lennar officials. Half of Mil $ investment required much more costumer service and as well trustworthiness , responsiveness, quality of product and process. Buying property and building home should be fun, excitement, happiest times but Lennar managed to take all that from us. Thank you ... More

The home is still incomplete, my exceptions list is still open, and it's been over a month and a half since I closed. It feels like the warranty period is really there so Lennar can finish the house. I have a dip in my floor and was told it's within tolerance so there's nothing they can do. There have been issues with paint, concrete, baseboards, and more just to name a few. Let's just say I'm disappointed with who I thought was ranked Las Vegas's number 1 homebuilder.

I owned a new Lennar home before back in 2007 that's why i bought again with you Lennar, but now the quality is worst than a KB home. You can hear any conversations from 3 walls separations, meaning, 3 walls of sound proofing and still you can hear. When you flush the toilet and you can hear the water going down the pipes, windows were installed crooked. Use a level for god sake! touch up with pain all wrong shins, flat when it suppose to be glossy and glossy when it supposed to be white. The team that suppose to fix things takes days to reply and weeks to schedule. Even the toilet paper holder was screwed in too close so paper can't roll freely and is stuck between the two connectors. The dining light is not center to the table, they center in the room not accounting the kitchen cabinets. The model home was not like this and when you speak up, they brush you off like you so crazy lunatic and you don't know what you are talking about. All I have to say, is look at your model home. Trim on all doors have holes and nails sticking out and little to no patching or sanding. Doors don't close correctly or can't close cause the latch was install incorrectly. They blame it on moisture and expansion of the house. Look I installed doors before, they were not installed properly. Gaps are crooked from top to bottom and the door was not leveled, that's why I doesn't close. They run the AC copper pipes behind the bedroom wall, where your head suppose to be when you sleep, great idea to give ur client brain cancer, and behind the main living room, where you suppose to install the TV. so when you mount the TV, very easy to drill thru those pipes causing a leak on the coolant. To me, the house was built from a builder that never build homes before. The washer hot and cold was installed backward, how can you mess this up? Its label cold and hot!. The Kitchen cabinet trim is off level and when they came to fix it, the guy didn't see anything wrong until I told him to put a level on it. Are they blind? the Kitchen cabinet shelves were not level again and we talking about 1"+ off, not a little bit. The microwave was installed crooked and no one can fix it because GE doesn't fix microwaves... We put a new dishwasher because the new dishwasher that came with it, didn't work and when they game to fix it, they say, oh its crooked so put some paper to the door can latch correctly. not to mention it had mold inside it and looked used. This is a brand new home.... Shall we continue? How about he AC condenser pipe that sticks on the side of house, makes the walk thru all white. You could have relocated to the back of the house or somewhere that it doesn't leave water stains on the main walkway. oh yes, the AC was not secure in the attic and they left all the panels open and it vibrates the whole ceiling, took them 2 weeks to come fix this. They also left the lights on the attic, we didn't find out until 3 weeks later, wasting electricity. The AC fans outside the home are super loud, they went with the cheapest quality available. The light outside the house was not install correctly and they glued it and now it came off. Seriously, you are going to glue a light fixture the wall? wow, I am speechless. Carpet was installed wrong. The foam underneath have high spots and low spots. This should be filled with product before placing the foam and carpet over it. again, the whole house was built by someone that doesn't give an F. same as the warranty team. they don't seem to care either. And last no touch up paint. Their excuse a baby drown on it so they no longer offer it. Wow I didn't know a baby could drown on a pint of paint... Must be some talented baby! The walls separating each home and the street is too low. There answer, its the correct height base on the grading of the home. Look, I can't see my neighbor across the street windows. and ours you can see 70%. that is not grading, you building to the minimum requirement that you can get away with to save money. oh did I mention I paid 700k for the home when 3 months later when it was closing time, the neighbor was selling for 600k. You made 100k in profit more that your average selling price, so go invest it back into ur clients. If I knew I was paying for a garbage home, I should have bought a KB home! and same money. ... More

I am a former Lennar Associate, retiring from Lennar Las Vegas in December of 2019. I will always be a Lennar Associate in my heart. My Roxbury condo is my 2nd Lennar condo purchase. Alfredo and his team did a great job constructing my unit. There was a delay in competition due to missing A/C parts and Alfredo kept me in the loop. Alfredo and his team were so helpful with my move in, they went above and beyond. Although I don’t plan on moving again, it would be to another new Lennar home.

Most of everything is included. Good quality.

Main house ac was not properly connected and secondary ac was cooling the entire house causing an enormous electricity bill in the summer. Multiple paint and cleaning issues not fixed by closing as promised, but nothing major. Quality is not as high as Beazer homes

My buying experience has been very disappointing. The quality of workmanship throughout the unit is poor and not what I expected for a property that cost $600K. Cabinetry, flooring, painting, backsplash are all substandard and I have call backs for all areas. Air conditioning unit is so loud it sounds like the runway at the airport and I’m continually told they are “working on it”. It seems these properties are just thrown up and they move on with no regard to quality.

There help given to us to make us close when we wanted to. Having someone available to get information when needed. Having the house ready to close move in.

Great experience and quality product.

It has been 2 months now since we have moved in to this gorgeous community and lovely Home which I thought was not possible at all. The builder was thorough with the floor plans of the house, every room is spacious, functional and beautiful! In addition efficient because of the added Solar energy and Smart features. I would like to mention Les, he is one of the construction manager. He made sure everything was built and made into perfection before we have moved in. He spent so much time helping us and love that he is very warm and keen in helping us through the building and furnishing of the house. Id also like to mention Shay, one of best Sales consultant of lennar. She helped us move forward to the buying process. She was with us from the start till the end. She was always ready to update us and always checking on us and helping us. She is on the beat always and processed paper work very fast. Lovely lady we appreciate all the hardwork! Lastly, I would like to commend Stanley, Our Loan Officer for being so patient with us and understanding. As expected, the loan process itself was stressful and exhausting. Stanley helped us get through the stress, kept us calm through the process, answered all our calls the second he receive it and made me and my husband new homeowners! Such knowledgeable and well informed hardworking gentleman. When buying a new home, I Highly recommend using Lennar Mortgage and please look for Stanley. He will take good care of you. In this kind of business, it is rare to find good hardworking bright people with a heart, that is why my husband and I were very lucky to have met and to have worked with these 3 people I have mentioned. Its wonderful that we have the right people to help us make one of the biggest decisions of our lives. Thank you for all the hard work and all the best to the Lennar Team! ... More

Horrible experience. If it wasn't for the good Floorplan we would have walked away! Very very poor workmanship. There isn't a wall straight in the house. No craftsmanship. Don't buy Lennar!

I have several problems that I was not able to see by the virtual walk through, I was in Florida and now when I got to my new home, I see issues that I contacted Lennar Customer Service and have not heard one word from them. A large brick at the front of the house is not attached, There is a split in the paint at the corner of the wall leading to the master bedroom, the garage floor has hairline cracks, the stucko near the ring alarm is pushed in, the builders left a giant tub of mixed and dried cement in the garage. A few other items.

Lennar is a great company and i love my new home. They take care of the buyer from beginning to end. I recommend them highly.

The process was very Stressful one minute we was disapproved and the next minute we was approved with no apologies or sorry about the process

Where do I start. I bought my house in January got the keys in July. 1 week before closing Lennar decided that they were going to send off my loan to another loan company without even calling me first to notify me that I didn’t qualify. I was never even told that I wasn’t qualifying for my house loan so I was blind sided when I got a call from another lender. We did a walk through of the house to mark things that needed to be fixed. Couple weeks later We did the final walk through and nothing repaired. The contractor told me with an attitude that we weren’t there to find new flaws. Cracked paint in the closets, missing paint. Windows missing caulking and paint, carpet cut to short from the wall, vynol cut too short at the door and FIXED with caulking instead of being reinstalled correctly. Door trim with a huge gap from the door. Hole in the baseboard fixed with grout instead of being replaced. Fixtures installed on the wall with stuff stuck behind them so they are not flat on the wall. Hole in the cement floor in the garage. Bath tubs with stains and cracks. When I set up appointments for repairs they repair everything with caulking. No replacing and fixing everything correctly they just patch it all up. Crazy how you buy a brand new house and when you call to complaint about ants being all over the house they state they can’t do anything about it. You would think that the house would be sprayed for insects before keys are given to you. Ants are under the carpet as if coming from the foundation. We have had so many issues with this house that idk if the house is worth what we paid. The contractor didn’t care about fixing anything before handing over the keys, I don’t get how he’s not embarrassed of the workmanship provided by the people they contract. The only person that helped us was our sales rep that went to bat for us when the loan officer couldn’t do her job. He helped us from day 1 when we picked the lot and helped us until the very end and gave us our keys. Honestly I don’t know if I would ever purchase a Lennar home ever again. Buying a new home should be a stress free and repair free experience since we didn’t purchase a fixer upper but at the end it feels like we did which is pretty sad. ... More

good experience to buy a house

Terrible home buying experience. Communication was terrible, little to no follow up. The mandatory inclusion of solar panels was not clearly communicated what the process for set up is and has not been resolved months after closing. Amenities were not fully completed and still unresolved after closing, kitchen water filter and internet equipment were not set up nor will Lennar correct the problems. The Ring system was not the same as the one in the model home. Overall this was a terrible experience and would not purchase from Lennar again. I will be filing a complaint with the Better Business Bureau. ... More

The price of Aden Square homes are very expensive for the tight entrance way.