Lennar Reviews in Las Vegas, NV

Great experience and quality product.

It has been 2 months now since we have moved in to this gorgeous community and lovely Home which I thought was not possible at all. The builder was thorough with the floor plans of the house, every room is spacious, functional and beautiful! In addition efficient because of the added Solar energy and Smart features. I would like to mention Les, he is one of the construction manager. He made sure everything was built and made into perfection before we have moved in. He spent so much time helping us and love that he is very warm and keen in helping us through the building and furnishing of the house. Id also like to mention Shay, one of best Sales consultant of lennar. She helped us move forward to the buying process. She was with us from the start till the end. She was always ready to update us and always checking on us and helping us. She is on the beat always and processed paper work very fast. Lovely lady we appreciate all the hardwork! Lastly, I would like to commend Stanley, Our Loan Officer for being so patient with us and understanding. As expected, the loan process itself was stressful and exhausting. Stanley helped us get through the stress, kept us calm through the process, answered all our calls the second he receive it and made me and my husband new homeowners! Such knowledgeable and well informed hardworking gentleman. When buying a new home, I Highly recommend using Lennar Mortgage and please look for Stanley. He will take good care of you. In this kind of business, it is rare to find good hardworking bright people with a heart, that is why my husband and I were very lucky to have met and to have worked with these 3 people I have mentioned. Its wonderful that we have the right people to help us make one of the biggest decisions of our lives. Thank you for all the hard work and all the best to the Lennar Team! ... More

Horrible experience. If it wasn't for the good Floorplan we would have walked away! Very very poor workmanship. There isn't a wall straight in the house. No craftsmanship. Don't buy Lennar!

I have several problems that I was not able to see by the virtual walk through, I was in Florida and now when I got to my new home, I see issues that I contacted Lennar Customer Service and have not heard one word from them. A large brick at the front of the house is not attached, There is a split in the paint at the corner of the wall leading to the master bedroom, the garage floor has hairline cracks, the stucko near the ring alarm is pushed in, the builders left a giant tub of mixed and dried cement in the garage. A few other items.

Lennar is a great company and i love my new home. They take care of the buyer from beginning to end. I recommend them highly.

The process was very Stressful one minute we was disapproved and the next minute we was approved with no apologies or sorry about the process

Where do I start. I bought my house in January got the keys in July. 1 week before closing Lennar decided that they were going to send off my loan to another loan company without even calling me first to notify me that I didn’t qualify. I was never even told that I wasn’t qualifying for my house loan so I was blind sided when I got a call from another lender. We did a walk through of the house to mark things that needed to be fixed. Couple weeks later We did the final walk through and nothing repaired. The contractor told me with an attitude that we weren’t there to find new flaws. Cracked paint in the closets, missing paint. Windows missing caulking and paint, carpet cut to short from the wall, vynol cut too short at the door and FIXED with caulking instead of being reinstalled correctly. Door trim with a huge gap from the door. Hole in the baseboard fixed with grout instead of being replaced. Fixtures installed on the wall with stuff stuck behind them so they are not flat on the wall. Hole in the cement floor in the garage. Bath tubs with stains and cracks. When I set up appointments for repairs they repair everything with caulking. No replacing and fixing everything correctly they just patch it all up. Crazy how you buy a brand new house and when you call to complaint about ants being all over the house they state they can’t do anything about it. You would think that the house would be sprayed for insects before keys are given to you. Ants are under the carpet as if coming from the foundation. We have had so many issues with this house that idk if the house is worth what we paid. The contractor didn’t care about fixing anything before handing over the keys, I don’t get how he’s not embarrassed of the workmanship provided by the people they contract. The only person that helped us was our sales rep that went to bat for us when the loan officer couldn’t do her job. He helped us from day 1 when we picked the lot and helped us until the very end and gave us our keys. Honestly I don’t know if I would ever purchase a Lennar home ever again. Buying a new home should be a stress free and repair free experience since we didn’t purchase a fixer upper but at the end it feels like we did which is pretty sad. ... More

good experience to buy a house

Terrible home buying experience. Communication was terrible, little to no follow up. The mandatory inclusion of solar panels was not clearly communicated what the process for set up is and has not been resolved months after closing. Amenities were not fully completed and still unresolved after closing, kitchen water filter and internet equipment were not set up nor will Lennar correct the problems. The Ring system was not the same as the one in the model home. Overall this was a terrible experience and would not purchase from Lennar again. I will be filing a complaint with the Better Business Bureau. ... More

The price of Aden Square homes are very expensive for the tight entrance way.

The transaction was quick and easy, great customer service.

The home buying process with Lennar was highly disappointing. Our brand new home looked like it had already been lived in— dings in the walls, imperfections in the paint, torn up baseboards, paint splatters on our upgraded laminate flooring, and carpet, as well as a dirty home that was NOT cleaned after construction before move-in. Both the front and back doors are difficult to close and take a bit of force, while lifting up on the door to get them to close properly. There was no pride in workmanship to be found in our home but rather lots of cut corners. We were not informed upon moving in how to go about getting the gate code or even which post office we were zoned for. We were later informed that this information was supposed to be given to us at closing but it was overlooked. As a military family, we had to put blind faith in this process as we were out of state. We trusted our realtor to guide us in the right direction, but even she was highly disappointed with the quality of our home and interactions with Lennar. Overall, my family has been highly disappointed with the quality of our home, especially for the price we paid, and sadly would not recommend Lennar to anyone we know. After speaking to several of our neighbors, it is evident that we have all had the same issues and that we were not the only ones with this experience, despite being made to feel that way by a couple of Lennar employees. The only positive has been that our interactions with most Lennar employees have been pleasant with only a few that were less than desirable. ... More

The building looks grand at the first impression, but once you begin to live in the house one begins to find the house lacks many details that a luxury home should consist of. In our home, most noticeable is the electrical switches and outlets, then the lighting. switches are not placed at logical places, lacking multiple switching capability, some even did not provide multiple switching. outlets are sparse, some not even present such as at a long hallway, no light in the closet, bathroom lights not suitable for makeup for the ladies of the house. poor workmanship.

I have had nothing but usses, last straw was I signed all the paperwork and didn't get possession for 7 days. As I was paying for the place. Sent emails asking to be reimbursed, as of today Aug 16th ZERO ZERO ZERO response. My keys were not even presented to me, left on counter with construction workers. They got my money, and left me hanging.

I had bought several new homes from kbhome, century communities and Lennar. Lennar workmanship is the worst I have seen and to name a few, you can see the paint roller on the ceiling, nails sticking out of baseboard, cracks in the bath tubs, etc....My main complain is the interior and exterior paint quality and workmanship. It seems the painter didn't care and just paint one layer of paint instead of severals and be done with the job. I even can paint better than them. As far as materials quality, they are by far the bottom comparing with others builders and a very disappointment since I heard some good stuff from Lennar. A good thing I can say about Lennar is their fast response on fixing issues such as their warranty. ... More

Was told by the sales person they’re not making this style of home anymore, when I stated I would wait for similar model in different location. Now I see same model being built I’m different location, for $50K cheaper. House was filthy when I moved in, construction dust on all the window sills. Door to garage doesn’t close all the way. Hole in the ceiling that took a month for someone to finally pick up. Water started leaking through my ceiling 2 weeks into ownership. Now there’s a bigger hole in my ceiling. They’re allegedly taking care of it, I have no communication when contractors are showing up, I have to board my dog and stay in a hotel this week. Told me electrician was coming out yesterday I text my contact what time, no response I had to go to work. Electrician never called me either and apparently I missed them. Awful all the way around, would never buy from this company again, I bought brand new so I wouldn’t have to deal with issues. My new house has more problems than my house back home that was built in the 1970’s. ... More

Neighborhood, floor plan, and home finishes drew us to the home. Dissatisfied with quality and energy efficiency.

Our sales contact, Gyorgyi, and loan officer, Anna, were knowledgeable and provided a great customer service experience. The CM, Brian, assigned to manage the build and conduct the NHO and NHC was not warm. I think this was a miss, because these walk throughs are meant to be an exciting time for homeowners but I felt more like a burden for asking that issues be addressed. Some of the things I requested during the walk through weren’t fixed prior to receiving the keys and when I reached out afterwards I was told to open a ticket. The ticketing system is inconsistent, for some issues we are able to get things addressed quickly while others we do not get a call back. We have been without lights in our kitchen and downstairs bathroom for a few weeks now, which is very disappointing. ... More

Everyone was helpful and wanted to make mine a great experience

Horrible experience, from every aspect of the staff. Sales, loan financing, leadership-all are lacking professional customer service skills. Definitely, I will not recommend Lennar to potential buyers!

everything is included ! the lennar team is very quick to respond and repair any issues we may have .

From the time we walked into the sales at the model home, our bad experience started. There was nobody there to answer your questions, you have to schedule an appointment to see a sales agent We felt like we have to beg just to schedule an appointment. He took us to a lot and we were impressed with the view the lot has to offer and which made us buy the property. But he did not inform us that a block wall was going to be built and will block the view he was highlighting about this lot. Lennar mortgage offered $6000.00 towards the closing cost, but opt not to go with them. The mortgage officer would not respond to my calls and emails! The delay in construction is not Lennar's fault but their lack of empathy for the buyers is. Our concierge did not inform us of the change of dates of closing which were a lot, I would find this out from our bank! After finally moving in, the sloppiness of the work is all over the house, especially the paint job. There is a lot more to say but I think this is enough. ... More

My financial team was amazing, especially Alex! They did everything they could for me from the darkest of days to the last few days of joy! The building team, not so much. The walk through's, where we kept finding errors and sloppy or unfinished work, seemed to be an inconvenience for them. They couldn't get us to sign off fast enough. By the time of the last walk through i gave up on asking them to remove red paint marks,, blue tape on all borders of the carpet and paint on the carpet. Then they said they would fix the last 4 major items... 2 months later.. still waiting for them to finish Asking for work orders is an easy process, but don't expect follow through or quick response time from contractors. My customer service rep. Cyndi is amazing, doing her best and is kind, but can only work with what they give her. I understand they are still building on the other side of our development, but you would think you would like to be proud of what you do, not just be sloppy and fast as possible. Overall the experience was long, tedious due to shipping delays and joyful at the end. The sales team, financial team and customer service team are outstanding. The on site management are nice and seem willing to do what they can, but didn't always follow through. At the end of the day. I am extremely proud and happy I am in my first home and it is beautiful with a great view. Thank you lennar. ... More

I’m am very happy with my home and the team over at Lennar all were wonderful!

This is the sixth home I’ve purchased and the worst experience I’ve ever had. The mortgage officer does not answer calls or emails and after being replaced, the second one didn’t do that either! The processor repeatly asks for documents she already requested and when I point out that I’ve already sent them… no apologies but instead prolongs the whole process further. The unit itself is acceptable however the swimming pool was supposed to be completed a month ago and still far from complete. I’m not sure I’m getting the best value for the amount of money I spent for the flooring upgrades. Overall, it was a stressful time from beginning to end. ... More