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Lennar Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About Lennar.

Read all 830 verified reviews from homeowners that built a new home with Lennar in the Las Vegas area. Las Vegas homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Las Vegas Area

830 Reviews in Las Vegas Area

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.8

Responsiveness 3.9

Lennar in Las Vegas Area

View Homes

Customer Reviews

Construction managers Brandon and Lauren, and our customer care representative Duke. Their all great!!

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2022
  • Henderson, NV

Our salesperson, and our construction managers, along with the customer care (warranty) representatives were all great! For whatever reason, I feel as if the trades don’t pay attention to the small details. Making it necessary to put in a claim and wait an above average time to get it rectified. That being said. This is our third Lennar home and we couldn’t be happier with the home, and how well we were treated!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Customer service is still alive at Roxbury

  • William T.
  • Verified HomeBuyer
  • May 03, 2022
  • North Las Vegas, NV

Al Mendoza and Harold our customer service rep are very quick with helping and solving our issues as they arise. We love living here and enjoy our home very much. Thanks for having such caring and responsible Lennar representatives to be at our beck and call.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Positive experience, would by Lennar again.

  • George M.
  • Verified HomeBuyer
  • May 03, 2022
  • Henderson, NV

Positive experience, would by Lennar again.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - This is my second Lennar home.

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2022
  • Las Vegas, NV

This is my second Lennar home. I purchased this home because of the craftsmanship in my first Lennar home. Unfortunately Lennar did cut corners in the craftsmanship in my new home which was twice the price as my first Lennar home.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

I dealt with good people who may be overworked.

  • Damian D.
  • Verified HomeBuyer
  • April 26, 2022
  • Henderson, NV

The experience dealing with Lennar was very good, soup to nuts, but everyone feels overworked. This means things were not always smooth, but once focused all good. Workmanship from the trades was a big concern. the trades are hurting, so not sure what Lennar could do to help that.

Total Score 4


Quality 2

Trustworthiness 5

Responsiveness 4

Poor workmanship

  • Dwayne D.
  • Verified HomeBuyer
  • April 26, 2022
  • Las Vegas, NV

Slammed together homes. Company knowingly closing homes with many defects they hope will be overlooked

Lennar responded:
Hi Dwayne, thank you for taking time to share a review. We want to apologize for the poor experience you have outlined due to the workmanship in your home. If you have any items that remain outstanding, please send us a message at corporatecustomercare@lennar.com and our team will address. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - The pandemic time gave me a horrible experience in buying the

  • Victoria E.
  • Verified HomeBuyer
  • April 26, 2022
  • Las Vegas, NV

The pandemic time gave me a horrible experience in buying the house. You could not visit the site. Limited communication to the staff of Lennars. The time is really, really bad. Delayed in all aspects even in the turning over of the house keys. The request or complaints has to be done by virtual. What if you are not good in computer? Customer Care Person avoid to visit the condo. No care at all No one wants to be in contact. How can we solve the issues. Sorry! This is an honest review.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Walk through is a joke, Lennar Title is the worst. House is gorgeous, but lots of misses.

  • Anonymous
  • Verified HomeBuyer
  • April 21, 2022
  • Las Vegas, NV

Lennar Title is the absolute worst. No response before or after purchase. Forgot to notify my realtor about walk thru date changes. Walk thru is 1 hr - orientation only - no time to stop to look for problems or issues. Customer Care response is hit or miss. House is gorgeous, makes it easier to look past the scratched and dented appliances, the gouges in the granite, the plain glass windows in the bathrooms, the paint spatters all over the overpriced LVP flooring.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

Lennar - Reliability was key to our purchase.

  • Dan B.
  • Verified HomeBuyer
  • April 19, 2022
  • Henderson, NV

Reliability was key to our purchase.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

The trades they have building their homes are fantastic. They work diligently to meet the deadlines to have your home completed timely. We were amazed on just how fast they moved after the plumbing and electrical inspection was completed.

  • Mark A.
  • Verified HomeBuyer
  • April 19, 2022
  • Henderson, NV

Sales office Laurie went to bat for us and had some changes made that made our home buying experience fantastic. The finished product was exactly what we were hoping for and Laurie played an intricate part of making that happen. Thank you Laurie.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Low Quality

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2022
  • Las Vegas, NV

Quality is not great. “Everything’s Included” but low quality. Appliances and gadgets installed are outdated.

Lennar responded:
Hi, thank you for this review. We are sorry to hear about the disappointment you have faced with the quality of the finishes and included features of your new home. If there is ever anything that needs further attention, please send us a note at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Impressed with repair coordinator Duke.

  • Nathaniel N.
  • Verified HomeBuyer
  • April 14, 2022
  • Henderson, NV

Excellent with their services from loan servicing to repairs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great staff

  • Vivian L.
  • Verified HomeBuyer
  • April 07, 2022
  • Las Vegas, NV

I love my home! Bought it long distance from Florida and had no problems.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Everything went smooth start to finish

  • Sheri D.
  • Verified HomeBuyer
  • April 05, 2022
  • North Las Vegas, NV

Everything went smooth start to finish

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Brandon project Manager

  • Donna R.
  • Verified HomeBuyer
  • April 05, 2022
  • Henderson, NV

Lennar employees were helpful and courteous, however the tradespeople they use make their jobs difficult. Too many repairs and redos were required. The average quality of work for the price of the home was not there. My guest room had to be repainted and taped, the backsplash in the kitchen redone and the siding glass door had to be replaced just to name a few.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar Dalton Homes

  • Shemer C.
  • Verified HomeBuyer
  • March 29, 2022
  • Las Vegas, NV

Great house and great floor plans!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall great customs service.

  • Amber L.
  • Verified HomeBuyer
  • March 08, 2022
  • North Las Vegas, NV

Overall great customs service. Workmanship can improve.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Great customer service.

  • Alejandro J.
  • Verified HomeBuyer
  • March 08, 2022
  • Las Vegas, NV

Great customer service. Respond fast and fix any issues you might have in regards to repairs. Every one is super nice.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The salesperson lack of knowledge about the home as far as what's include.

  • Wing B.
  • Verified HomeBuyer
  • March 02, 2022
  • Las Vegas, NV

Buyers need to be aware of what is included in the $80,000 Everything Included package. Here is an example, under features the Ring Security Kit says Ring Alarm Window and Door Contact Sensor. There is only a sensor on the front door and the slider. During the walk-thru I asked where the rest of the sensors are on the other windows and doors. Their answers was it only says window and door (singular). Purchasing a $900k house and they can even add sensors to the rest of the doors and windows which cost $99 on Amazon and I know the builder gets it cheaper since they have a contract with Ring. ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

Excellent

  • Alex B.
  • Verified HomeBuyer
  • March 01, 2022
  • North Las Vegas, NV

Helped you to resolve problems

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Disappointed in the quality of of finishes for the amount of

  • Anonymous
  • Verified HomeBuyer
  • February 25, 2022
  • Las Vegas, NV

Disappointed in the quality of of finishes for the amount of money charged for home.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Construction Team Stood OUT!!!!

  • Kenneth F.
  • Verified HomeBuyer
  • February 22, 2022
  • Henderson, NV

The Construction Team was exceptional. They provided frequent updates and pictures. During celebration walkthrough issues were identified but resolved in a timely manner. Both Sam and Flavio were great and responsive during the construction process. Wanda was a God send- Literally :-) and a pleasure to work with. There were some issues with the financing team during the process. We loss Shelby as our representative and received someone that had not reviewed the files so the process got a little cloudy, Diane saved the day for the finance team. We have identified some issues during the ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

The whole process was HORRIBLE!

  • Francis S.
  • Verified HomeBuyer
  • February 22, 2022
  • North Las Vegas, NV

From what I keep hearing, Lennar home is supposed to be the highest quality home builder. But that’s the biggest lie ever! From the sales team that got my insurance company info wrong. The house having issues during walk through that was noted but was not fixed! I was told that it would be fixed but never was. The house was dirty and paint splashes everywhere when they handed the keys. Was addressed but never fixed! Missing corner base board and random wall hole patches. If I could have all the money back I would get a refund! KB Homes is better and would never recommend Lennar and will tell ...

Lennar responded:
Hi Francis, thank you for sharing this review. We would like to apologize for the poor experience you endured due to poor communication and follow up provided with your new home purchase. Please do not hesitate to contact us if there is ever anything to needs additional attention. We can be reached directly at corporatecustomercare@lennar.com and will follow up with the appropriate team to get your items addressed. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

How professional and easy the process was.

  • Shannon P.
  • Verified HomeBuyer
  • February 15, 2022
  • North Las Vegas, NV

Very friendly, knowledgeable, and professional.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy to work with

  • Roch F.
  • Verified HomeBuyer
  • February 13, 2022
  • Henderson, NV

All good and easy to do. thanks...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5