
Lennar Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Lennar.
Read all 766 verified reviews from homeowners that built a new home with Lennar in the Las Vegas area. Las Vegas homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Las Vegas Area
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Customer Reviews
Overall experience was “okay”
- Anonymous
- Verified HomeBuyer
- December 05, 2024
- Las Vegas, NV
Most of the people we worked with through the process were very nice and answered any questions we had. Small hiccups here and there but that’s to be expected with such an extensive process. Buying a new construction home is MUCH more stressful than buying something already done, just so you know, at least in Nevada. Our home was close to half a million dollars after we chose some vinyl wide plank flooring, a slightly nicer backsplash for the kitchen, and opted for the slightly nicer carpeting upstairs. The upgraded materials we got were something I would’ve expected to be standard in a house ...
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Review of My Home Buying Experience with Lennar
- Tynesha A.
- Verified HomeBuyer
- September 11, 2024
- Las Vegas, NV
I recently went through the home buying process with Lennar, and I have mixed feelings about my experience. While there were some positive aspects, there were also significant challenges that I believe potential buyers should be aware of. First, I want to commend the construction manager and the customer service team. They were outstanding and truly made the process smoother. Their professionalism and willingness to assist were greatly appreciated and helped alleviate some of the stress that comes with purchasing a home. However, my experience with Lennar’s mortgage lending process left ...
Total Score 3
Quality 5
Trustworthiness 3
Value 4
Responsiveness 3
Need more one on one
- Jack R.
- Verified HomeBuyer
- May 10, 2023
- Las Vegas, NV
Deal with buyers more on. Personal level rather thru the internet. Did not like that
Total Score 3
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Responsiveness when a sewage disaster ocurred. Rob C was right on top of it.
- Gary E.
- Verified HomeBuyer
- May 31, 2022
- Henderson, NV
Buying the home was fine - responded quickly to an opportunity for earlier acquisition. Dealing with the bank was a horror. This is my 11th house so not my first rodeo
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Lennar - It seems as if the builders were just trying to hurry and get
- Nadine J.
- Verified HomeBuyer
- February 08, 2022
- North Las Vegas, NV
It seems as if the builders were just trying to hurry and get the home done. There are alot of minor things that are messed up that shouldn’t be.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 5
Lack of Availability
- Jeremiah L.
- Verified HomeBuyer
- January 18, 2022
- Henderson, NV
With everyone working remote and no one being forced to be in an office or available to work, there is a lack of availability or response. Things are not taken care of as quickly as they used to be or, sometimes, you can't even get a hold of someone to get an answer or solution. That goes for both the buying process and the support for issues after closing. Employees have become more focused on their personal issues rather than their work and availability during working hours.
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Lack of Personal Interaction in buying process, Akin to a Robohelp call
- Jeffrey S.
- Verified HomeBuyer
- September 28, 2021
- Henderson, NV
No person at models, couldn't get in as scheduled, took 45 minutes in heat and my buyers agent to help me, if not for her would not have bought the home, they no longer honor buyers agents so would not buy the house now. Then no one at scheduled appt at design center, waited an hour, they blamed me adding insult to injury, they rescheduled and took another half day of my time. The only way this worked was my agent pushing through and knowing the people to call, if it were just me would have backed out. Once home was done they were awesome at fixing some issues in a timely manner, that part ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 5
Too many stupid mistakes
- Debra H.
- Verified HomeBuyer
- June 15, 2021
- North Las Vegas, NV
The home is a great value, with so much included. It's beautiful. But there are too many stupid construction errors — the wrong smartbox, not enough outlets in the smartbox (Cox TV and WAP are STILL a problem), wrong thermostats and plugs for the washer, promised USB ports not installed, no info on HOA procedures and more. It gets fixed (mostly) but owners waste hours dealing with what was supposed to be a turnkey experience. My third new construction and by far the most problematic.
Total Score 3
Quality 3
Trustworthiness 3
Value 5
Responsiveness 4
Lennar - It was impossible too work with Lennar title.
- Jeffrey P.
- Verified HomeBuyer
- May 11, 2021
- North Las Vegas, NV
It was impossible too work with Lennar title. Would not accommodate my requests and had to use a different title company. Lennar punished me by not paying fees that the seller would normally pay
Total Score 3
Quality 5
Trustworthiness 3
Value 5
Responsiveness 2
The sales lady we had when we first bought the house was not clear about everything and had very poor communication with us. The president of the company helped us with our issues.
- Lisa R.
- Verified HomeBuyer
- April 20, 2021
- Las Vegas, NV
Th people we have been working with after we moved in have been very helpful
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 5
Lennar - My issue in being a first time NEW home buyer was disappointing,
- Sheri L.
- Verified HomeBuyer
- April 01, 2021
- Henderson, NV
My issue in being a first time NEW home buyer was disappointing, not so much because of the home but the agent, Virginia. They screwed up on the loan docs and sent them to a different state, which meant we had to get up at the crack of dawn to make sure everything was resigned before noon for escrow to close that day. We came with 7 people and a truck from California. I followed up with Virginia around 2:00 and she told title we were very impatient. Next thing I knew it was after 5:00 pm and still not a word. Virginia finally texted me the following morning at 4:30 AM, telling me the ...
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Could be better in customers benefit
- Nikolaos M.
- Verified HomeBuyer
- June 18, 2019
- Henderson, NV
Lennar service and all is great. In my opinion the upgrades should be different. Why no money back when not using tiles or carpet. Why not more freedom for upgrades for kitchen. Material use is cheap. Why not full flooring and then place kitchen island. Etc etc. should be a possibility to get discounted on kitchen and pick own kitchen and store. All is made simple for builder. But maybe I am spoiled with how things get done in the Netherlands.
Lennar responded:
Hi Nikolaos, thank you for your comments about your new home. Your feedback about the products in your home is appreciated. If you would like us to review anything for you, please send an e-mail to us at corporatecustomercare@lennar.com.
Total Score 3
Quality 2
Trustworthiness 5
Value 3
Responsiveness 5
Construction is great, the back office -- not so much
- Anonymous
- Verified HomeBuyer
- April 09, 2025
- Las Vegas, NV
Working with the construction team was a standout experience—their professionalism and quality were excellent. Unfortunately, the home buying process fell short. The back office was slow to respond, offered poor customer service, and consistently demonstrated a lack of attention to detail.
Total Score 3
Quality 5
Trustworthiness 3
Value 4
Responsiveness 2
Quality of workmanship
- Uday A.
- Verified HomeBuyer
- January 21, 2025
- Las Vegas, NV
Purchase experience was good but the quality of workmanship is not up to the Lennar standards as per my expectations. It appeared the tradesmen rushed through the job with so many abnormalities. I can see the coverup made and finishing job is not good at all. We see abnormalities in every room of the house and it feels disappointing to see so much money spent for a mediocre job.
Total Score 3
Quality 2
Trustworthiness 4
Value 4
Responsiveness 4
Didn't Live Up to the Lennar Reputation
- Anonymous
- Verified HomeBuyer
- September 17, 2024
- Las Vegas, NV
At first, everyone we interacted with seemed genuinely focused on our best interests and providing solid support, but that changed. Communication was poor, with each follow-up passing us off to someone else, making it feel like everyone was just going through the motions. During the pre-walk, several issues we raised but some were left unresolved, and we were given an ultimatum: either they address the items and risk delaying the closing, or we accept things as they were. The foreman was possibly the saving grace, addressing some of our concerns within their scope, but dealing with customer ...
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Builder amazing, mortgage guy committed fraud
- Sabrina Victoria S.
- Verified HomeBuyer
- August 08, 2024
- Henderson, NV
Our builder was amazing, and Jayden our construction contact has been so helpful every time we had any question. Meanwhile, our Lennar mortgage guy committed fraud, didn't give us closing numbers until 90 days before closing and bait and switched us by making promises about credits that he ultimately couldn't keep.
Total Score 3
Quality 5
Trustworthiness 1
Value 4
Responsiveness 4
You really do t get what you pay for
- Taylor Kyle Johnson on behalf of the K.
- Verified HomeBuyer
- August 07, 2024
- Las Vegas, NV
First and foremost, the majority of the individuals we dealt with at Lennar were a pleasure to work with. Lennar has their hand in every aspect of the process sales, construction, mortgage, title, insurance, etc. They tell you that having everything in-house makes for a seamless experience. And you would expect that to be the case. It very much isn’t. The left hand has absolutely no idea what the right hand is doing. In some instances, the left hand didn’t seem to know that the right hand existed. They assign you a “concierge” to be your bridge between all the different moving parts. In ...
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Doors are not hung properly
- Sheila C.
- Verified HomeBuyer
- April 27, 2024
- Henderson, NV
I have been experiencing lots of issues with the doors at my house in addition to a drawer in the kitchen that won't close properly from the first time I opened it. This is my first time purchasing a new home. Maybe this is normal. I did contact customer services regarding these issues and they responded immediately. They put me in contact with my representative and an appointment was made by him to have someone come out to make repairs. I am hopeful that when that time comes around all repairs will be made to my satisfaction.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Very confusing
- James O.
- Verified HomeBuyer
- February 07, 2023
- Henderson, NV
Lennar sold our house to us and then sold the loan without letting us know until several days after the sale. They keep communicating with us even though we no longer have a business relationship.
Total Score 3
Quality 5
Trustworthiness 3
Value 3
Responsiveness 3
Not the most pleasing experience in home purchasing
- Anonymous
- Verified HomeBuyer
- August 16, 2022
- Las Vegas, NV
The building looks grand at the first impression, but once you begin to live in the house one begins to find the house lacks many details that a luxury home should consist of. In our home, most noticeable is the electrical switches and outlets, then the lighting. switches are not placed at logical places, lacking multiple switching capability, some even did not provide multiple switching. outlets are sparse, some not even present such as at a long hallway, no light in the closet, bathroom lights not suitable for makeup for the ladies of the house. poor workmanship.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Finance with Lennar!
- Jacqueline P.
- Verified HomeBuyer
- January 18, 2022
- Henderson, NV
As much as I dislike making a suggestion to finance with the builder, you may get better treatment from Lennar Title by doing so! Questions not answered, calls not returned, treated rude when we arrived to close per Lennar's diection. We were even asked upon arrival to close, why we were there! Who just shows up at a closing for the heck of it, especially in a pandemic? And keep in mind, Lennar had all our monies and still used their leverage to treat us rude. Lennar, you are not the only builder and definely were unknown to us in IL. We traveled cross country to buy in NV and were ...
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 4
End result was a decent home
- James W.
- Verified HomeBuyer
- September 29, 2021
- Henderson, NV
Good: They let you tour the home once it is framed, walk you through, explain things in detail when you can see inside the walls. The sales team that answers your question is excellent, responsive, and informative. The build crews are good and they don't seem to take shortcuts. Not so Good: They mark up the flooring, and offer really crap carpeting so expect to pay another 10-20K for flooring above list so you don't have cheap carpet in living room. Don't use their title or lender, the 5K incentive is eaten up in the first 5 years with the higher interest rate they offer and they are part of ...
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 4
Lennar - Change your paint its easily to get chip and dirty
- Anonymous
- Verified HomeBuyer
- September 14, 2021
- North Las Vegas, NV
Change your paint its easily to get chip and dirty
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
There was a lot of debris left in all the vents.
- Barbara P.
- Verified HomeBuyer
- March 31, 2021
- North Las Vegas, NV
There was a lot of debris left in all the vents. House was not totally clean upon moving in. Debris behind all appliances.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
It was just ok
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Henderson, NV
It’s too early to tell about the quality of the workmanship, but Paul and Alex were great. They answered and responded to questions in a timely manner. The only complaint I have is with Bruce, the new home consultant. He was more of a sleazy car salesman than someone there to actually help you through the process. I would never purchase another Lennar house if he was there.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
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