Lennar Reviews in Las Vegas, NV

The pandemic time gave me a horrible experience in buying the house. You could not visit the site. Limited communication to the staff of Lennars. The time is really, really bad. Delayed in all aspects even in the turning over of the house keys. The request or complaints has to be done by virtual. What if you are not good in computer? Customer Care Person avoid to visit the condo. No care at all No one wants to be in contact. How can we solve the issues. Sorry! This is an honest review.

Lennar Title is the absolute worst. No response before or after purchase. Forgot to notify my realtor about walk thru date changes. Walk thru is 1 hr - orientation only - no time to stop to look for problems or issues. Customer Care response is hit or miss. House is gorgeous, makes it easier to look past the scratched and dented appliances, the gouges in the granite, the plain glass windows in the bathrooms, the paint spatters all over the overpriced LVP flooring.

Reliability was key to our purchase.

Sales office Laurie went to bat for us and had some changes made that made our home buying experience fantastic. The finished product was exactly what we were hoping for and Laurie played an intricate part of making that happen. Thank you Laurie.

Quality is not great. “Everything’s Included” but low quality. Appliances and gadgets installed are outdated.

Excellent with their services from loan servicing to repairs.

I love my home! Bought it long distance from Florida and had no problems.

Everything went smooth start to finish

Lennar employees were helpful and courteous, however the tradespeople they use make their jobs difficult. Too many repairs and redos were required. The average quality of work for the price of the home was not there. My guest room had to be repainted and taped, the backsplash in the kitchen redone and the siding glass door had to be replaced just to name a few.

Great house and great floor plans!

Overall great customs service. Workmanship can improve.

Great customer service. Respond fast and fix any issues you might have in regards to repairs. Every one is super nice.

Buyers need to be aware of what is included in the $80,000 Everything Included package. Here is an example, under features the Ring Security Kit says Ring Alarm Window and Door Contact Sensor. There is only a sensor on the front door and the slider. During the walk-thru I asked where the rest of the sensors are on the other windows and doors. Their answers was it only says window and door (singular). Purchasing a $900k house and they can even add sensors to the rest of the doors and windows which cost $99 on Amazon and I know the builder gets it cheaper since they have a contract with Ring. There are no CAT5 outlets anywhere in the house and it's not even an option. They give you one eero Pro 6 mesh wifi system which only covers up to 2000sq. ft. The smallest house in our community is 3300 sq. ft. We caught that during our walk-thru and they ended up sending us another one so we can get internet throughout the house. A house at this price point they can't even put a $20 drain pan under the water heater. Interior paint is a cheap flat white with no option for upgrade to satin or different color. 4 of our neighbors had their house repainted at an extra cost averaging $4500. ... More

Helped you to resolve problems

Disappointed in the quality of of finishes for the amount of money charged for home.

The Construction Team was exceptional. They provided frequent updates and pictures. During celebration walkthrough issues were identified but resolved in a timely manner. Both Sam and Flavio were great and responsive during the construction process. Wanda was a God send- Literally :-) and a pleasure to work with. There were some issues with the financing team during the process. We loss Shelby as our representative and received someone that had not reviewed the files so the process got a little cloudy, Diane saved the day for the finance team. We have identified some issues during the 30-day warranty period, but Rob is on top of the issues, and I expect to see the issues resolved soon. ... More

From what I keep hearing, Lennar home is supposed to be the highest quality home builder. But that’s the biggest lie ever! From the sales team that got my insurance company info wrong. The house having issues during walk through that was noted but was not fixed! I was told that it would be fixed but never was. The house was dirty and paint splashes everywhere when they handed the keys. Was addressed but never fixed! Missing corner base board and random wall hole patches. If I could have all the money back I would get a refund! KB Homes is better and would never recommend Lennar and will tell people that this is the worst home builder! Thanks for nothing! ... More

Very friendly, knowledgeable, and professional.

All good and easy to do. thanks...

Couldn't even wipe anything down or clean the floors for us before we moved in. Every single light fixture has dirt in the lens. Spent a lot of money for subpar quality.

It seems as if the builders were just trying to hurry and get the home done. There are alot of minor things that are messed up that shouldn’t be.

The upstairs floor is wavey and squeaky. The kitchen counter tops are different colors and we were told we're looking at it wrong. Huge gap between garage door and house, we were told it's normal. No other house I've owned had a gap like this neither does any other house in this neighborhood. The kitchen cabinets are white, we ordered espresso. No heat or a.c. flowing in vent to downstairs master. That was resolved after two visits. The fire door from the garage into the house is split in the center thru the deadbolt and knob. I was told by the manager that she spoke with the manufacturer and a split door is just as good as one that isn't....what?Still not resolved. Upstairs sliding glass door has no weather strip and blows the vertical blinds like the door is open. It's been a month, still not resolved. House was over a month late from our agreed finish date. Electrician had to come change breaker in laundry room because it tripped every time washer hit spin cycle. Overall I'm dissatisfied and will never recommend or purchase from lennar. Out of my 7 new home purchases, this was the worst by a large margin. The floor plan works for us, that's all the positive I can say. What stood out most about this purchase is the lies, unprofessionalism and lack of integrity. ... More

Bad costumer service not response in a timely matter

It’s been 2 months and still haven’t had our 30 day..

There are certain expectations you have when paying hundreds of thousands of dollars for a new home. I will say that Lennar has done a great job of making things right over time but with a rush to build homes, there are details missing that shouldn't have gotten by. They need to slow down and ensure things are done correctly the first time. The most upsetting for me is the low quality dishwasher that was put in our home. I certainly expected more after being a homeowner for more than 20 years. We are still happy with our purchase overall and hope that Lennar takes steps to improve.