Lennar Reviews in Las Vegas, NV

Make sure punch list items are done before closing.

Lennar, is a good builder, but they have omitted small things you expect in most older homes, such as medicine cabinets, towels bars/racks in bathrooms, extra paint for touch-ups, the appliances that come with most homes are very basic, and the SID or LID is put on the homeowners to pay now.

Over the course of construction we had seen things being done two and three times. The paperwork side also flawed with many errors. Things are starting to get dealt with as long as we initiate our concerns. Our sales agent Jonathan was very responsive. Our concierge is not. The workers have no respect for the property or the security as they come and go and leave the gates open and big messes. We’ll see if our furnace issue is resolved to determine our ultimate review.

Our sales contact, Gyorgyi, and loan officer, Anna, were knowledgeable and provided a great customer service experience. The CM, Brian, assigned to manage the build and conduct the NHO and NHC was not warm. I think this was a miss, because these walk throughs are meant to be an exciting time for homeowners but I felt more like a burden for asking that issues be addressed. Some of the things I requested during the walk through weren’t fixed prior to receiving the keys and when I reached out afterwards I was told to open a ticket. The ticketing system is inconsistent, for some issues we are able to get things addressed quickly while others we do not get a call back. We have been without lights in our kitchen and downstairs bathroom for a few weeks now, which is very disappointing. ... More

My financial team was amazing, especially Alex! They did everything they could for me from the darkest of days to the last few days of joy! The building team, not so much. The walk through's, where we kept finding errors and sloppy or unfinished work, seemed to be an inconvenience for them. They couldn't get us to sign off fast enough. By the time of the last walk through i gave up on asking them to remove red paint marks,, blue tape on all borders of the carpet and paint on the carpet. Then they said they would fix the last 4 major items... 2 months later.. still waiting for them to finish Asking for work orders is an easy process, but don't expect follow through or quick response time from contractors. My customer service rep. Cyndi is amazing, doing her best and is kind, but can only work with what they give her. I understand they are still building on the other side of our development, but you would think you would like to be proud of what you do, not just be sloppy and fast as possible. Overall the experience was long, tedious due to shipping delays and joyful at the end. The sales team, financial team and customer service team are outstanding. The on site management are nice and seem willing to do what they can, but didn't always follow through. At the end of the day. I am extremely proud and happy I am in my first home and it is beautiful with a great view. Thank you lennar. ... More

They are responsive but make sure you get a new garage door. They are currently trying to make us keep our temporary used door which is in terrible condition.

I saved over $30,000 by having my flooring upgrade done by a private contractor after we closed escrow. Lennar should be more competitive. The interior paint was substandard as the good paint was not available. I had to have the entire interior repainted the day after I closed escrow. After 4 months, I'm waiting for screens.

I've been overall happy with my brand new home. The only thing I think could be improved is their responsiveness and professionalism. I was told that every time a service call comes, they'll always call. The only 2 folks I ever got a call are the HVAC and the electrician. Other folks just show up without a heads up. Also, the follow up isn't as good either. I think they need to hire more people or be more on top of their service calls.

House looks nice and style but thats about it. when it comes to other things, it didnt amaze me a whole lot. Issue after issue and wasnt all smooth. Communication could be improve a little better with warranty services now that we are into 4 months residing in the house. Sadly but it is what it is.

I have sold homes in Las Vegas since 1994 and was very disappointed in the home buying purchase.

Subfloor already makes noice , carpet work is horrible. Other than that house is beautiful.

Very poor communication from our sales person, always evasive about when our home was going to be released for purchase as it was a model. We were forced to put reservation on home after we were told it was available to purchase. The day it was being released for sale we suddenly had another reservation, we then had to offer more money to get the home. All a game to get more money. We felt we were not treated as a valued customer but more like an inconvenience.

The mortgage process is absolutely ridiculous - the homes are missing insulation - the appliances they put in are sub-standard old - they take away items that should be included every time they raise the price & the houses for age restricted communities are Not Senior friendly I.e. they put cold air returns on the 10 ft. ceilings & not where they can be changed!! Only good thing I can say is in my community the team responsible for repairing little items is good!

All in all was an ok experience. Preferred Lender was horrible. Come to find out the HOA for the community is terrible and there is random kids in the neighborhood vandalizing things.

Financing through Lennar was a nightmare. Buyers beware. The incompetency of the underwriters and managers was astonishing. The entire sale of our home was delayed for weeks because multiple underwriters were unable to read a ledger. It was so bad I almost purchased calculators in bulk to send to Lennar. The home is fine, and the craftsmanship is average.

First of all, the home build was fast. That's a good thing and a bad thing. The quality of the exterior paint is way below average.. the stucco quality literally falls off after minor bumping or touching. I'm scared to even touch the outside stucco because the paint easily gets removed and the stucco gets exposed. The interior paint is flat white and extremely cheap with no options to change it. With kids or even without kids, the paint lasted a month IF THAT and we had to re paint the entire inside of the house with at least a semi gloss paint so it lasts a few years. They have had to come out fix a water leak. I have personally fixed 2 doors now cause the hinges have detached from the door frames because they mismatched screws and they where too small. So replaced the screws myself. The hardwood floors that I paid a premium for, the wet floors, directions of the design layout, some rooms go east/west and some go north/south.. Good builder/installer should at least make them match direction, at least the upstairs can all be north/south and down stairs east/west. I would suggest anyone trying to buy into Lennar homes waits till they are done with the construction of your neighborhood because they take ZERO responsibility when we get screws and nails in our vehicles tires. We have asked them about it and pretty much they say That sucks! Its an active construction zone so you have to be careful! Like I mean seriously, Im actively looking for nails to run over! I know had to replace 4 tires cause I get screws and in None repairable areas of the tire. I have to patch 3 nails already on my wifes car and 1 on my own truck. We have lived in the neighborhood now for almost 3 months and still there are NO mail boxes for our address. The post office, which I know its not controlled by Lennar, they have lost tons of our mail! So obviously this mail box situation is extremely important and it seems like Lennar has not been in a hurry to get that done either... ... More

Delayed closing caused me to extend my rental. On the day of closing my Salesperson was delayed with my keys and it caused the movers to hold my furniture on their truck for 3 hours extra. He knew we needed to close on Dec 15th. All the paperwork was signed, bank rep knew closing was on the 15th The construction crew tapped into my electricity on three different occasions. It wasn't until 1 week later that a sign was placed In front of our home that it was owner occupied.

Tatum and Oscar don’t do what they say they are going to do they tell you what they think you want to hear and that’s all.

I'll never buy another Lennar home again

We started the home buying process with Lennar in June of last year,we were excited to buy a new build home here in Vegas for our relocation from N CA but things started to go south between my private lender and Lennar real fast, it was alot of things done that definitely should of been handled more professionally. But anyways did our walk thru was advised items that were found to be broken would be fixed prior to move in, it didn't happen, things got fixed a month or so afterwards. Then we never got our new garage doors we have old temp doors and ours are the worse in the whole neighborhood they paint is coming off one they totally are different colors,by the way its a 3 car garage. We noticed ppl who moved in after us had matching doors or at least same color scheme, we found out theirs was taking from the model homes here and when questioned Lennar,reply was they needed those so the home buyer could close on their loan. I don't want to call them out but it's been a joke since we moved in. Our break box kept tripping do food went bad over Christmas holiday,this was reported way b4 that time no one fixed it til after the holidays, free washer and dryer also broke within a months time GE appliance the cheaper ones of course. Yea not happy after paying $555,000 for this home. Yea be cautious when purchasing from Lennar. ... More

We were able to get all the upgrades that we wanted in our home but we were disappointed with the size of the lot and the “lot upgrade fee” we were told that we would be facing our neighbors backyard so it would be from back yard to backyard but when the house went up half of my yard is covered by their home, their windows look right in to our yard and upstairs we are almost face to face. A lot of the things on the inside were not put on right, the cupboards doors keep getting loose, the lights keep loosening from the ceiling, there are “settling cracks” on the wall. The paint they use for the homes is the cheapest paint. We are 6 months in and there are dark spots all over the wall from where people or things touch because the paint is cheap Matte paint. The stair rails are painted with cheap white paint and already having grease marks on them, my carpet is coming off the stairs. They only had a few options for model of what fit in to the lot, if you look at all the homes that have the “same model” no home is the same, there is no consistency. I had to ask for a balcony light that was suppose the be added before we moved in as well as garage lights. They did fix most of this and they do a walk through at 1 month, 6 month and a year so I’m planning to show them all of the effects. Other wise it’s a good home. We are happy with our purchase, great neighborhood, they did make great use of the space. ... More

House was poorly constructed until now I’m still having minor issues. For new home owners have a thorough inspection before and after you move in.

The product Lennar offers includes more than other builders. But I can’t believe that we got cheap hollow doors, builder grade mirrors and closets and other base level options for a 1.5 million dollar house, and no option to leave them out if you want to upgrade. Plus, we have had water damage and a leak over a month and it’s still not fixed. Not terribly impressed.

We knew upfront the home was overpriced, but found its size and views very appealing. However, many defects were detected during our “blue tape” walkthrough — way too many for a brand new home, which should have been a red flag to us that workmanship was a big issue. After moving into the home we quickly learned how “sub-standard” most of the appliances, fixtures, and workmanship were. The dishwasher, washer, and dryer were mediocre at best, and all had to be replaced due to being loud and annoying. All 3 toilets were replaced. Light fixtures are cheap and their placements are not logical. Most faucets are cheap, with some (kitchen faucet and laundry) being chrome over plastic. We have now spent an excessive amount of money just to bring the home’s quality and workmanship in-line with its initial advertised value. Bottomline: our biggest concern is workmanship and value for money. Our future NEW home purchases will not include Lennar. ... More

I was told to contact Joe with issues. I let him know my dishwasher was leaking. Joe was so amazingly helpful that he told me to stop using it. I am not making that up. That was the end of his assistance. I explained there was a pile of drywall, a tarp and debris in front of my garage door. After a week, most of it was cleaned. Amazing, Lennar!