
Lennar Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Lennar.
Read all 772 verified reviews from homeowners that built a new home with Lennar in the Las Vegas area. Las Vegas homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Las Vegas Area
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Customer Reviews
Chris B did the best he could do the demands placed upon him of the community. He is outstanding.
- Keith M.
- Verified HomeBuyer
- November 03, 2023
- Henderson, NV
I did not realize how poor quality the units were and need of work. I had just sold my home in Sun City Anthem and was in a hurry to find something to move into. If I had more time I would have not picked Terra Bella at Anthem.
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 2
Lennar Needs to Upgrade Ethics and Internal Processes
- Mark S.
- Verified HomeBuyer
- April 22, 2023
- Las Vegas, NV
Lennar salesperson was easy to work with and offered an easy in house mortgage offering with no closing costs. However, the mortgage application process was clunky and exposed a lot of internal communication problems. We had to approve everything twice because a second application was started because we were locked out of their site. Instead of canceling one they required us to approve all documents twice. Upgraded appliances were included in our agreement. However, Lennar reneged on this and refused to honor the contract. This turned what should have been a positive experience into a ...
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - Disappointed that they put the cheapest and loudest washer and
- Mary V.
- Verified HomeBuyer
- December 29, 2021
- North Las Vegas, NV
Disappointed that they put the cheapest and loudest washer and dryer in this house. When we first purchased a few things we wrong and took awhile for Lennar to take care of these issues.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Terrible
- Christine L.
- Verified HomeBuyer
- September 28, 2021
- Pahrump, NV
Very unhappy with the workmanship overall, Terrible!
Total Score 3
Quality 1
Trustworthiness 2
Value 1
Responsiveness 4
Overpriced
- Mary L.
- Verified HomeBuyer
- March 17, 2020
- Las Vegas, NV
The way the home is angled on the lot I have no privacy from my next door neighbors. Their back door is facing my back door pretty much. And the corners to close to one another. I can hear my neighbors slamming their door shut every day that’s how close we are. I’m planning on moving and finding something more private. Quality of certain things in the home questionable. Shower drain and kitchen countertops. Very upset about the low grade carpet and padding. I asked to upgrade my carpet and think I even paid extra. But found out I didn’t receive upgraded carpet or padding. So where’s my ...
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 3
Taxes are late and we’re not paid up front.Horrible!
- John L.
- Verified HomeBuyer
- December 11, 2023
- Las Vegas, NV
Meritage Homes purchasing in Arizona experience was 10x better overall.
Total Score 3
Quality 3
Trustworthiness 1
Value 1
Responsiveness 2
Racquel and David
- Racquel W.
- Verified HomeBuyer
- September 07, 2023
- Las Vegas, NV
Had a walkthrough called the celebration where we wrote certain things down to be fixed and repaired around the home, and never did get all are checklist taken care of.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
No response to my issues on the new home
- Scott R.
- Verified HomeBuyer
- September 13, 2022
- Henderson, NV
I have several problems that I was not able to see by the virtual walk through, I was in Florida and now when I got to my new home, I see issues that I contacted Lennar Customer Service and have not heard one word from them. A large brick at the front of the house is not attached, There is a split in the paint at the corner of the wall leading to the master bedroom, the garage floor has hairline cracks, the stucko near the ring alarm is pushed in, the builders left a giant tub of mixed and dried cement in the garage. A few other items.
Total Score 3
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - Work quality is pretty bad.
- Anonymous
- Verified HomeBuyer
- December 01, 2021
- Las Vegas, NV
Work quality is pretty bad. I still have hole on my ceiling and no one seems to care about it. Hopefully next home purchase won’t be lennar.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Buyer Beware Stucco repairs are not covered
- Virgilio D.
- Verified HomeBuyer
- April 28, 2025
- Henderson, NV
I really enjoyed buying my home from Lennar, everyone came together to make this deal close on time. However, my home is over 70 stucco and I have a crack on the bathroom window which is about 10 feet in the air. I submitted for this repair after 1 week and it was denied. Christine Connor from Lennar came into the home 2 months later to look at other repairs and stated that the stucco repair is not covered under warranty. I would need to buy matching paint, buy some stucco repair, and get my ladder 10 feet high so I can repair it myself or I can hire someone to repair the window of my brand ...
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 1
Rushed
- Carlos David M.
- Verified HomeBuyer
- April 28, 2025
- Henderson, NV
My adjuster was a buddy of mine. He worked with lennar to get everything going. All this emails and online paperwork was to much. Lennar should give people options to get things done in person. Random people from lennar kept sending me emails. I didn’t know who to trust. I was given no option to get things signed in person. I had to read everything I was signing and had no one tell me what I was signing. Everything felt RUSHED. I disliked buying from lennar. I’m never buying from lennar again.
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Where to start...
- William H.
- Verified HomeBuyer
- April 17, 2024
- Las Vegas, NV
Since closing, Doug has been fantastic and responsive to the issues we've found. Kudos to Doug. The issues needing immediate attention are the bent bedroom window frame that was unable to close once opened and a hole in our shower pan that we missed during the final inspection but found during the first use. We chose to redo all the baseboards and door trim in the new home and discovered dozens of trim nails, no shims, and no nails holding doors in place. Three door frames fell out of place, and I reinstalled them using shims and three-inch screws. I did not contact Doug because I would not ...
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
The Customer Care Representative was awful, rude, bully and disrespectful
- Anonymous
- Verified HomeBuyer
- March 06, 2024
- Henderson, NV
Only in my home little over two weeks and my sewer line backed up. Only one person. Blamed it on me. Unbelievable
Total Score 3
Quality 2
Trustworthiness 1
Value 1
Responsiveness 2
Unprofessional construction manager
- Anonymous
- Verified HomeBuyer
- June 19, 2023
- Henderson, NV
There were a lot of issues I brought up during the 1st day of walkthrough. The construction manager wasn't professional in responding to my follow-up calls/messages. For example, my refrigerator was so tilted, and when I called him to have it fixed, his response was "it's just the way it is". He only fixed it when I told him that I wasn't going to close the house and that I would inform the Lennar salesperson about his work ethics. I have been living in my new house for a couple of months, however, I have been discovering issues such as: thud sound from the bathroom, crooked drywall for the ...
Total Score 3
Quality 2
Trustworthiness 2
Value 1
Responsiveness 1
Not a good experience
- Christopher C.
- Verified HomeBuyer
- February 20, 2024
- Las Vegas, NV
It started out good and took a quick bad turn. First, my house is supposed to close in April and it closed in February. I found out why. They had me sign all the paper the last day of January on a Friday had I waited two days my interest rate would have been 4.5 but my interest rate was at 4.99. That was Friday night and I had 20 minutes to make it to the bank and they had me go and get it cashier check if they didn’t get it in by the 20 minutes it would’ve closed on Monday instead of Friday and I would’ve got the 4.5 interest rate . They told me in the office that I had to close Friday and I ...
Total Score 3
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Lack of communication
- Anonymous
- Verified HomeBuyer
- January 12, 2022
- Las Vegas, NV
Lack of communication of the process. Lack of customer service.Lack of understanding of customer needs
Total Score 3
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
2nd Review as they didn’t like content of first review
- Todd E.
- Verified HomeBuyer
- June 15, 2022
- Henderson, NV
Lennar representatives Carissa, Joel, Jose and Martha have ruined the new home buying process …
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Have not been able to get things fixed that have been an issue since before we moved in.
- Anonymous
- Verified HomeBuyer
- December 29, 2021
- Las Vegas, NV
Waiting for months to get problems addressed and still no help. Promises made and no follow through. Finish work is not good, follow through not good, effort to make things right nonexistent. Gone through all the appropriate channels and done everything asked of us and we are left hanging with no help in sight.
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - I would like them to repair the issues with my home
- Samuel A.
- Verified HomeBuyer
- September 07, 2021
- North Las Vegas, NV
I would like them to repair the issues with my home
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Derrick was very helpful and made sure we was taken care of
- Melvin F.
- Verified HomeBuyer
- November 12, 2021
- North Las Vegas, NV
Derrick was very helpful and made sure we was taken care of
Lennar responded:
Hi Melvin, thank you for sharing your review. We will be sure to share you feedback with the division. If there is anything in the future we can help with, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
New home experience rating
- Adan C.
- Verified HomeBuyer
- November 24, 2023
- Las Vegas, NV
All representatives for Lennar were great. The exception is the loan process. I understand policy and procedures. But the lack of attention to detail and accountability caused a lot of stress. My loan was approved the day before I had to vacate my apartment and started my new job. I supplied documents that were submitted multiple times...emails, pay slips...Other than that everything else was handled professionally.
Total Score 2
Quality 4
Trustworthiness 3
Value 5
Responsiveness 2
Disappointing
- Anonymous
- Verified HomeBuyer
- February 06, 2024
- Henderson, NV
This is the strangest homebuying experience I’ve ever had. Admittedly, I’ve never purchased a brand new home before, but I’ve never had so much miscommunication/misrepresentation(?) in a business deal before. While every person that I have worked with at Lennar has been nice and (seemingly) helpful, I constantly got incorrect information and made decisions based on that incorrect information. The right hand doesn’t know what the left hand is doing - as they say. Particularly problematic were the people in the mortgage department but the issue is across-the-board. I don’t plan on ever ...
Lennar responded:
Hi there, we are glad to hear that you love where you moved but we are truly sorry that the communication was not the best part of the process. We will be letting our division know about your concerns in regards to communication so we can improve. Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Poor Quality but Good Customer Service
- Gina N.
- Verified HomeBuyer
- September 01, 2024
- Henderson, NV
I know that the cost of homes is high these days (materials, labor, etc) but they should really hire more supervision as the trades are allowed to cut corners. And Lennar doesn’t even include medicine cabinets anymore. Linoleum, sandpaper carpet, and flat white paint are standard on an $880k home…very sad! We did NOT realize the cost to upgrade until after putting money down and we decided to move forward b/c we love the lot, location, and floor plan. I also do NOT recommend using Lennar mortgage…any incentives go to overpriced closing costs and options and they make you jump through a ...
Lennar responded:
Good morning ...
Total Score 2
Quality 2
Trustworthiness 4
Value 2
Responsiveness 4
Diane in Escrow was fantastic....Tatum in construction was very knowlegeable
- Anonymous
- Verified HomeBuyer
- July 19, 2022
- North Las Vegas, NV
I would rather say nothing
Total Score 2
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Lennar - We have had multiple issues with this house - too many for the
- Pamela E.
- Verified HomeBuyer
- June 22, 2022
- Las Vegas, NV
We have had multiple issues with this house - too many for the price. Customer service is always quick to respond, but getting quality work is another story. The most on-going issue...I still have not been able to get another router to improve my internet (we've been in the house almost 2 months). They supplied us with 1 router that is good for 2000 square feet - our home is almost 3,200. This is our 3rd new house and we will never purchase a home from Lennar again.
Total Score 2
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
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