Lennar Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Lennar.
Read all 849 verified reviews from homeowners that built a new home with Lennar in the Las Vegas area. Las Vegas homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Las Vegas Area
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Customer Reviews
Very Good Experience
- Gregory M.
- Verified Homebuyer
- January 12, 2022
- Pahrump, NV
We found our home purchase very streamlined and easy with Lennar. The on-site team were easy to work with and friendly.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Lack of communication
- Anonymous
- Verified Homebuyer
- January 12, 2022
- Las Vegas, NV
Lack of communication of the process. Lack of customer service.Lack of understanding of customer needs
Total Score 3
Quality 2
Trustworthiness 1
Responsiveness 1
Courteous
- Zenaida D.
- Verified Homebuyer
- January 12, 2022
- Henderson, NV
Sensitive to customers needs all the way.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - Everyone was very helpful!
- Ronald H.
- Verified Homebuyer
- January 12, 2022
- North Las Vegas, NV
Everyone was very helpful! Any problems that we had after we’re fixed in a responsible time. We love our new home !
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
best home buying experience we've ever had
- Darian C.
- Verified Homebuyer
- January 12, 2022
- Las Vegas, NV
We previously owned a new build and the process had been a nightmare. We were ready to go through hell again with a VA loan, but Lennar made the process incredibly fast and easy. Will definitely look for Lennar for our next home as well.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quick response to service tickets.
- Louis R.
- Verified Homebuyer
- January 12, 2022
- North Las Vegas, NV
The warranty service team here is excellent. No matter what the concern is it receives a top priority response and resolution.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Never buying a Lennar Home again.
- Kenneth F.
- Verified Homebuyer
- January 12, 2022
- Henderson, NV
I would never purchase another Lennar Home again. The buying experience as well as the structural issues we faced were appalling and costly. The lack of communication throughout the process was the worst I’ve ever dealt with. Our 3rd party inspector released a 35 page report of everything that needed to get fixed, replaced, upgraded, re-wired or replaced before we moved in. The house flooded 2 days before closing. The exterior of the home was not was we seen or expected on any signed docs, models or brochures. Overall the worst buying experience for our first home. THE WORST!
Lennar responded:
Hi Kenneth, thank you for sharing your experience. We want to offer our apologies for the poor experiences you outlined here. The lack of communication and follow-up is especially disappointing. If there are outstanding items we can follow-up on or information you would like to share, please don't hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 2
Lennar - Don't buy New Builds from Lennar.
- Anonymous
- Verified Homebuyer
- January 12, 2022
- North Las Vegas, NV
Don't buy New Builds from Lennar. The homes are not worth the price because the quality is not there. The materials that are used are low end and cheap especially in the interior of the home. The companies they hire to complete the inside of the homes have no repect for quality of workmanship. My house is terrible and I regret buying it!
Lennar responded:
Hi, thank you for taking time to share this review. We want to apologize for the frustrations you have encountered due to the quality of workmanship in your new home. If there are any items in which we can help, please send us a message at corporatecustomercare@lennar.com, and we will follow up. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 3
Lennar - Great experience overall.
- Henry C.
- Verified Homebuyer
- January 12, 2022
- North Las Vegas, NV
Great experience overall. Thank you
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Commitment and follow through
- Bryan P.
- Verified Homebuyer
- January 12, 2022
- Henderson, NV
Great service pre closing and post close - best builder BY FAR!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - If I know what I had to go throw, I wouldn’t have gone with Lennar.
- Ahmed E.
- Verified Homebuyer
- January 12, 2022
- North Las Vegas, NV
If I know what I had to go throw, I wouldn’t have gone with Lennar. The are responsive as they are trying to sign you up to buy the house and once you do, they disappear, the customer service is horrible, they don’t explain anything, you stay in limbo waiting for them to tell what happening and they will keep rescheduling forever and then when you get to talk to somebody, you get nothing but attitude. I don’t recommend it.
Lennar responded:
Hi Ahmed, thank you for your review, we appreciate your feedback. We want to apologize for the poor communication and long wait times as well as the poor service you have received. If there is anything we can do to assist you moving forward, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Request fell on deaf ears
- Melissa C.
- Verified Homebuyer
- January 12, 2022
- North Las Vegas, NV
We started the home buying process with Lennar in June of last year,we were excited to buy a new build home here in Vegas for our relocation from N CA but things started to go south between my private lender and Lennar real fast, it was alot of things done that definitely should of been handled more professionally. But anyways did our walk thru was advised items that were found to be broken would be fixed prior to move in, it didn't happen, things got fixed a month or so afterwards. Then we never got our new garage doors we have old temp doors and ours are the worse in the whole neighborhood ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 3
Responsiveness to fix home quality issues.
- Huy V.
- Verified Homebuyer
- January 12, 2022
- Henderson, NV
Mostly is what I expected from Lennar's good reputation. Their mortgage brokers and its department need lots of improvement, not for this, Lennar would have received 5 stars instead of 4 stars from me.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
I’m 68 years old they are the worst and cheapest builders of anybody I have ever encountered
- Bertha D.
- Verified Homebuyer
- January 12, 2022
- Henderson, NV
I’m 68 years old they are the worst and cheapest builders of anybody I have ever encountered
Lennar responded:
Hi Bertha, thank for sharing a review. We are sorry to hear about the disappointment you have with your new home and experience. If there is ever anything we can do to help, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
No loose ends
- Jeff B.
- Verified Homebuyer
- January 12, 2022
- Las Vegas, NV
Builders are notorious for leaving a lot of details unfinished at the end of a project, but Lennar did great on this one. The construction manager (Jim) was just a prince. Very patient during walk throughs, addressed every concern I had.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
All of the upgrades, flooring, etc., were cheaper with a private contractor
- Tawny K.
- Verified Homebuyer
- December 31, 2021
- Henderson, NV
I saved over $30,000 by having my flooring upgrade done by a private contractor after we closed escrow. Lennar should be more competitive. The interior paint was substandard as the good paint was not available. I had to have the entire interior repainted the day after I closed escrow. After 4 months, I'm waiting for screens.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
The quality of craftsmanship and appliances were below par
- Janos B.
- Verified Homebuyer
- December 30, 2021
- Henderson, NV
For a new home and the lennar name the home should have been in better quality when we received it and the appliances are below par. Very noisy. Paint all over my upgraded flooring and even after someone came out to clean it a second time before we got the keys paint still on the floor
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 5
Ewerton, the construction manager is excellent
- John C.
- Verified Homebuyer
- December 30, 2021
- Las Vegas, NV
Good builder and responsive. The office is good too.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Pretty frustrating from beginning to end
- Hillary O.
- Verified Homebuyer
- December 29, 2021
- North Las Vegas, NV
Super unprofessional experience. From the sales agent giving misinformation when purchasing to the move in. Had to ask for stuff and would never have found out if it werent for the neighbors. Spoke with someone at lennar to try to get everything in one place and I had to reexplain until I couldnt find another way to explain it. Received different emails from different people with all the paperwork, then when stating I wanted everything in a paper copy I got nothing but pushback. I asked for a list or something that would explain where to find which document since everything was sent in ...
Lennar responded:
Hello Hillary, thank you for this detailed feedback. We are sorry and disappointed to hear of numerous frustrations through your home buying process. We want to apologize for the lack of support and follow-up. If you need further assistance with the items you mentioned here, please don't hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Have not been able to get things fixed that have been an issue since before we moved in.
- Anonymous
- Verified Homebuyer
- December 29, 2021
- Las Vegas, NV
Waiting for months to get problems addressed and still no help. Promises made and no follow through. Finish work is not good, follow through not good, effort to make things right nonexistent. Gone through all the appropriate channels and done everything asked of us and we are left hanging with no help in sight.
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Good quality building; shady sales practices
- Anonymous
- Verified Homebuyer
- December 29, 2021
- Las Vegas, NV
We really love our new home build by Lennar! The building crew was amazing - fast and good quality. The builders' supervisor was very responsive and kept us in the loop. He really went above and beyond. That said, the sale process was extremely shady and frustrating. The price kept going up by the week and even when they "released the lot" and had increased the price substantially from the initial price, they put us through blind bidding extorting even more money from us. After we moved into the house, the Lennar customer service is very good, for the most part.
Total Score 3
Quality 4
Trustworthiness 2
Responsiveness 4
Lennar - Disappointed that they put the cheapest and loudest washer and
- Mary V.
- Verified Homebuyer
- December 29, 2021
- North Las Vegas, NV
Disappointed that they put the cheapest and loudest washer and dryer in this house. When we first purchased a few things we wrong and took awhile for Lennar to take care of these issues.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Love our house but Lies made it a horrible experience
- Tiffany O.
- Verified Homebuyer
- December 28, 2021
- North Las Vegas, NV
The fact that they lied to us about our closing delays. We love our house. We love what we chose for our upgrades. The construction process was great, however the paperwork and behind the scenes was completely an unorganized mess. We were lied to about FHA/HUD delays that we had a feeling were lies, and recently found out to be definite lies. So disappointing. Nothing we can do about it now but definitely made me angry!
Total Score 3
Quality 4
Trustworthiness 2
Responsiveness 3
Lennar - love our home so far
- Silvia M.
- Verified Homebuyer
- December 28, 2021
- North Las Vegas, NV
love our home so far
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Lennar - Daniel did an amazing job ensuring that everything was perfect
- Daniel D.
- Verified Homebuyer
- December 27, 2021
- Henderson, NV
Daniel did an amazing job ensuring that everything was perfect in the house. The entire team helped us out so much during the purchasing process during COVID.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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