Lennar Reviews in Las Vegas, NV

Horrible experience. If it wasn't for the good Floorplan we would have walked away! Very very poor workmanship. There isn't a wall straight in the house. No craftsmanship. Don't buy Lennar!

I’m 68 years old they are the worst and cheapest builders of anybody I have ever encountered

Lennar builds a poor quality home.

My experience was very stressful from beginning to end.

Builder not addressing the problen with garbage around dumpsters and community streets . Builder allowing sub Contractors to play loud music disturbing residents. No quality check of home before released to buyer. Pets policy not enforced or addressed.

WORST EXPERIENCE EVER, LENNAR! From the fact that: 1. You sent us a "Notice of Non-Compliance" and said you were going to cancel our contract and retain our deposit after LENNAR failed to provide the home on the scheduled due date due to construction delays. Why would you send this Notice of Non-Compliance when it wasn't our fault for the delay? This caused EXTREME stress during an already stressful time. SHAME ON LENNAR FOR CAUSING THIS STRESS! 2. Our Lennar "Sales Agent" Jonathan ditched us leaving us with no representation on navigating Lennar's home-buying process. Why did he ditch us? Because our appraisal came in much lower than the purchase price and we asked that we negotiate the price to the appraisal price. He never answered our calls, when he would finally get back to us he would schedule a time for a call but then didn't call us for hours later. Poor time management! SHAME ON LENNAR FOR HIRING HORRIBLE AGENTS (we aren't the only buyer in the neighborhood who said the same thing about this agent by the way which we learned after we closed escrow so this wasn't a "disgruntled homebuyer" experience). 3. Everything is Included is a joke. You need to get rid of this motto because clearly everything is NOT included. Even though LENNAR made us docusign an "Everything's Included" document that included towel bars, towel hooks, and a paper towel holder, this was not provided. SHAME ON LENNAR FOR RENEGING ON THE CONTRACT! Since we have had no resolution on this and our Area Sales Manager Blaine kept saying "Do you want the house or not?" (what kind of customer service is this anyway?), we have been forced to escalate this to Lennar Executives. If we don't get resolution from this, we will go to the media to inform other local area buyers to read through their "Everything's Included" document. The models still have these items and they do not include "optional" signs on them. GET RID OF THE "EVERYTHING'S INCLUDED" MOTTO LENNAR -- IT'S A LIE!!! Lennar has taken other things off of their "Everything's Included" list -- downsizing refrigerators, taking away the mesh system, removing the ice maker, etc. etc. etc. etc. etc. etc. Again, SHAME ON LENNAR FOR MAKING THIS THE WORST HOME BUYING EXPERIENCE OF MY LIFE. I WILL NEVER, EVER, RECOMMEND LENNAR TO A FAMILY MEMBER OR FRIEND. ... More

Construction team led by Dave was negligible. None of my initial concerns during the home inspection were addressed, so a second home inspection had to be held with the manager Oscar and they fixed all issues the second time. However before the manager assisted, Dave became very rude and irate for his own failures and had to be removed from the process. When I buy a new house, I expect it to look new. However there were countless blemishes and cracks that Dave was more upset I noticed than he was for the lack of quality work from HIS team and lack of inspection from himself. The company overlooks his childish and unprofessional behavior which in turn allows his employees to feel they are allowed to act the same. ... More

When we showed up to view the home before we bought the Lennar agent did not even know which house we were looking at on the street or what was included in the property. Then she was high pressure to sign a contract that night even though we had sent in our deposit. She never mentioned the 7 day right to cancel, not that we were looking to cancel but since she didn't know much about the community, we wanted to review some things. The lender was even worse. So many times when things were questioned, the answer was wrong. I asked about holding title in trust and was told VA doesn't allow such which was not correct. That was a Lennar overlay. We would receive emails for documents stating upload them in 48 hours and then weeks later get asked for more. Even at the very end, we were asked for additional documentation that we felt should have been covered up front. Then Lennar Title sent us an addendum to hold it in trust and when I questioned Title I was told that was a mistake. The site super never responded when we contacted him for questions on pools and other items. He told us pools were limited to 400 sq ft per the city and that was not correct. Just felt like no one knew their job. I expressed to the lender that she better stay with a builder where clients have no choice but to use the in house lender as she would never make it in the real world where she has to gain the business versus being an "order taker". She couldn't calculate credits and her supervisor had to get involved. The quality of craftsmanship has been extremely disappointing since we moved in. What other builder only puts one switch into a room for the ceiling fan and no switched plugs for lighting. The only good Lennar person we have interacted with so far has been Doug. Amazing at customer service. We had a much better experience with our purchase from Century Communities a few years ago. I have myself been in the Real Estate business for 25 years and would not recommend a Lennar home to a friend going forward. We have spoken to neighbors and all had what sounded like similar experiences. I ignored Lennar's first request for a review because it was not a great experience but since they kept asking, here it is. ... More

I wanted to take a moment to share my recent experience with the online home buying process. While we are absolutely thrilled with our new home, I must express my disappointment with the overall communication and organization throughout the process online. The process of submitting required documents proved to be quite challenging, as we encountered delays and inconsistencies in responses. Despite our timely submissions, there were prolonged periods of silence and requests for duplicate information. It was evident that some individuals involved were not fully equipped to handle online emails and documents efficiently. Upon reaching the closing stage, we encountered additional obstacles with requests for unnecessary documentation and proof of income, leading to further disorganization and frustration. The lack of clarity and poor communication from the loan team exacerbated our concerns, leaving us feeling perplexed and dissatisfied. I feel compelled to highlight the credit person who provided exemplary assistance and demonstrated a clear understanding of our queries. Regrettably, this positive experience was overshadowed by the overall dissatisfaction with the process and the team's inability to address our concerns adequately. In light of these challenges, I caution against engaging in online home purchases without thorough consideration and understanding of the potential drawbacks. I sincerely hope that this feedback will be constructive and help improve the experience for future clients. ... More

Lennar finance was awful in communication. The house itself is good but communication in Lennar is terrible

Horrible experience by my brand new home with Lennar I do not recommend this builder I have the following issues and have never been resolved: 1. Significant deviation between what was delivered and the model I toured. 2. Unable to get cold water because they failed to dig the water piping. 3. I received old appliances probably because the nicer ones were not available anymore. 4. The kitchen is supposed to have a trash compactor Lennar did not install one nor did they want to install one. 5. Electrical plugs/outlets were different than the ones in the model home. 6. Different doors were installed versus the ones we saw in the model home. ... More

The closing experience was the worst. Lennar Mtg had my initial information 5 weeks ahead of closing - they asked for multiple docs sometimes twice, they failed to forget we had an out of state signing and it took several calls and support from others outside of Lennar to get the closing completed. Lennar knew we had closed and had movers coming to deliver and they acted like it was no big deal until there was pressure and then the closing day was a mess- didn't receive my front door code until 5pm and then it didn't work. And we didn't even have a garage door key pads or a packet at the house as promised. Beware- make sure you have written approval to close 1 week prior. Now after closing - the follow up on warranty issues has been great so far. ... More

Lennar Title was the worst I’ve worked with and I almost backed out of the purchase because of them, Lennar didn’t pay real estate commission to my realtor so they got free labor but after I purchased, now they offer commission because the market has tanked, they take more than 2-3 weeks to respond to simple post purchase fixes needed. They keep sending surveys but do nothing about the feedback they receive. Interior doors are nice upgrade, appliances are middle quality except dishwasher is lowest quality available. Construction of the house itself is thankfully good but they cheapened out on the smallest things (no washing machine pan for second floor washing machine, kitchen faucet and water filter are cheap). The whole buying experience was terrible. There are plenty of other builders who provide a better experience for the same type of house. ... More

I bought a model home and the replaced things out of the home after i signed the contract. Someone needs to call me to get this fixed.

This is the second lennar house and the experience Of this second purchase was not very professional Employees disappearing/ massive punch list/ difficult to get in touch with and frankly while staff was over stressed and hanging breakdowns under the stress On employee had breakdown during a handover mtg Not a pleasant experience

Rushed to build home not great quality for price of home. Moved in November had nothing but problems for the past eight weeks.Not happy at all

The materials you use are embarrassingly bad. How can you put those super cheap showers in and not offer an upgrade. The whole house needs to be redone. The toilets even clog with just toilet paper because you got the cheapest you can find. The price was always changing using one for the first few homes then just raising it a lot more. Was not impressed at all about that.

It is take it or leave it with Lennar. No changes possible. When you ask office staff a question they are wrong most of the time.

Overall we were not happy at all. Lennar is a bottom line driven company with little or no concern for customer satisfaction. We would never build another Lennar home.

Worst buying process in town, from begining to end of the process

alot miss communications with everyone , terrible regret buying at this locations

It seemed like no know knew what was going on from the get go. Almost lost the house because we were selling our current home and that was a big deal. No one told us that. They had to redo the entire tile floor downstairs 2 times because of bad workmanship. I even let the super know of issues before the first flooring was completed. Only good out of it was we got to select the color we really wanted. Found lots of bad workmanship items. It took countless times pointing it out and bringing it up to get resolved. Some are still on going two months later. After we closed, the guys that said to reach out if there’s any issues went silent. It’s taking forever to get last items resolved. Not a single person knows what’s going on with the solar system. I called the solar company and the power company to get things started. Every single neighbor has a lot of issues with their home. We love the house but everything involved with the purchasing and closing was terrible. The best day will be once we no longer have to deal with lennar. The after closing team has been on top of things to help finish repairs. We are not getting pushback on issue we find but there was just a lot. ... More

This is the sixth home I’ve purchased and the worst experience I’ve ever had. The mortgage officer does not answer calls or emails and after being replaced, the second one didn’t do that either! The processor repeatly asks for documents she already requested and when I point out that I’ve already sent them… no apologies but instead prolongs the whole process further. The unit itself is acceptable however the swimming pool was supposed to be completed a month ago and still far from complete. I’m not sure I’m getting the best value for the amount of money I spent for the flooring upgrades. Overall, it was a stressful time from beginning to end. ... More

This is our second home with Lennar and I’m extremely disappointed with this experience. Lennar Mortgage was more interested in finishing their paperwork a month out rather than handling things at a proper pace. My husband felt harassed by them. On closing day no one bothered to contact me to sign documents. I had to make phone calls to get an appointment. I’ve had to put in numerous work orders because our house of shoddy workmanship. I’m still waiting on resolution on items.

AFTER we moved in we found MANY cut corners and issues of rushed or shoddy construction standards BEHIND appliances, still unable to get RING DOORBELL and security system set up, when you buy a NEW home this should not happen, during walk through notice front door needed to be painted now it doesn't hang right and is difficult to lock. VERY DISAPPOINTED.