
Lennar Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Lennar.
Read all 766 verified reviews from homeowners that built a new home with Lennar in the Las Vegas area. Las Vegas homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Las Vegas Area
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Customer Reviews
Sorry
- Cynthia C.
- Verified HomeBuyer
- March 31, 2020
- Henderson, NV
Wishing that I hadn’t bought here. Extremely disappointed with the workmanship.
Lennar responded:
I'm sorry to hear you aren't satisfied with your home. I would like to hear more about it and have our management team review. Please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address.
Total Score 2
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Good Price Poor Quality
- Sandra B.
- Verified HomeBuyer
- February 26, 2020
- Pahrump, NV
Document, document and maybe they will respond.
Lennar responded:
Hi Sandra, thank you for sharing your feedback with us. We are sorry for any communication issues you've experienced. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Value 4
Responsiveness 2
Construction manager and assistant dishonest .
- Damaris P.
- Verified HomeBuyer
- April 21, 2025
- Henderson, NV
I didn’t have a good experience, I think if I could go back I would choose another builder .
Lennar responded:
Good afternoon Damaris. Thank you for sharing this review. We're sorry to hear your experience didn’t meet expectations. If there are any unresolved concerns, we encourage you to email us at CorporateCustomerCare@Lennar.com. Please include details and reference your review so we can better understand your situation and follow up accordingly. We’d appreciate the opportunity to make things right and earn back your trust.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 3
Full didclosure
- Anonymous
- Verified HomeBuyer
- September 14, 2024
- Las Vegas, NV
We did not have full disclosure at the time of purchase they tried to make it right but we were past the beginning stages.
Lennar responded:
Good morning, We appreciate you sharing your feedback. We apologize for the inconvenience or frustrations this might have caused. We hope that moving forward, you can enjoy your home and we can provide a great Homeowner experience. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 3
Poor experience with Lennar
- Christian R.
- Verified HomeBuyer
- September 11, 2024
- Henderson, NV
Honestly, there were a lot of communication issues during the home buying process with LENNAR. I was especially disappointed with the construction manager Cody. There were several issues with the home that needed to be fixed. We brought up the issues during the walk throughs. Whenever we showed up, Cody was still working on the issues . It was disappointing to hear that Cody stated we were the ones delaying the processes when he could not even get his workers to fix the issues in the home. Lennar should have workers readily available and the Construction manager should not be stressing over ...
Lennar responded:
Good afternoon Christian, Thank you for sharing your feedback. We sincerely apologize for the frustrations you experienced during your home-buying process. Your concerns have been shared with upper management for review and to ensure a more timely resolution process moving forward. For general inquiries or warranty/service requests, please don't hesitate to reach out to our customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Lack of communication
- Anonymous
- Verified HomeBuyer
- August 12, 2024
- Las Vegas, NV
Home wasn’t ready for me to move in, did a walk through with the superintendent and found a bunch of problems and was promised everything would be fixed in a week, which was a lie took over 3 weeks.upstairs floor still squeaks all over the place even though they claimed they fixed it
Lennar responded:
Thank you for taking the time to share your experience with us. We are sorry to hear about the issues you encountered with the readiness of your home, the delays in fixing the problems identified during the walkthrough, and the ongoing issue with the squeaky upstairs floor. If there are still outstanding warrantable issues that have not yet been addressed, please send us an email to LennarNews@Lennar.com referencing this review, detailing your concerns so we can help you follow up with the appropriate team. For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...
Total Score 2
Quality 1
Trustworthiness 2
Value 3
Responsiveness 2
They were very confused and had no idea what they were doing
- Richard S.
- Verified HomeBuyer
- August 01, 2024
- Henderson, NV
They changed my closing date 3 times because they had no idea what the right date was the fees we incorrect I had to send 2 separate wires it was the worst experience I have ever had!!!!!!
Lennar responded:
We appreciate you taking the time to share your feedback and are very sorry to hear this was your experience at closing. We hope that moving forward you enjoy your new home. If you have any questions or warrantable issues, please do not hesitate to submit a warranty/service request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Total Score 2
Quality 1
Trustworthiness 1
Value 3
Responsiveness 3
Large Corporation who cares nothing about building them fast and getting the sale
- Anonymous
- Verified HomeBuyer
- June 18, 2024
- Henderson, NV
I am not sure who designed these houses BUT they knew nothing about a 55+ community. Shoddy workmanship and an excuse for everything.
Lennar responded:
Thank you for sharing your feedback. We take all feedback seriously and are constantly looking for ways to improve. If you'd be willing to share more details about your experience, we'd be happy to investigate and address the concerns directly. You can reach us at LennarNews@Lennar.com
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 3
Lender experience was not great.Customer service during closing process was very very poor.solar is not active in my home yet even though solar panels exists.
- Ramakrishnarao K.
- Verified HomeBuyer
- May 07, 2024
- Henderson, NV
Nobody answers the calls or messages after their step completes. Their simple response is I dont know.
Lennar responded:
Good afternoon Mr. Ramakrishnarao,
We appreciate you sharing your experience, and we sincerely apologize for the frustrations you encountered during this time, especially regarding communication. I will share your comments with your Division's Customer Care for them to directly address your concerns.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 1
Trustworthiness 3
Value 1
Responsiveness 3
Poor Quality; Many defects need remedy after closing
- Anonymous
- Verified HomeBuyer
- April 17, 2024
- Las Vegas, NV
Poor quality overall. Very disappointed. Many defects and issues that require repair AFTER closing. Poor attention to quality control over vendors during the construction process and lack of oversight in remedying BEFORE closing so it leaves the homeowner having to chase to get warranty items repaired. The warranty rep (Doug) has been fantastic and responsive - BUT - we shouldn’t have to deal with all of these issues. More care is needed in making sure the home is delivered in better shape/quality BEFORE you sell to a prospective buyer. Not fair to the buyer to have to deal with all of these ...
Lennar responded:
Hi, thank you for your detailed review. We are very sorry that your home has items that require our attention. We stand for quality as it is something we have followed since our inception. We are going to be using your feedback to help improve. -Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Value 2
Responsiveness 4
They don’t care about you or your home
- Anonymous
- Verified HomeBuyer
- February 16, 2024
- Las Vegas, NV
We just bought a house and it came completely filthy. Paint splatters all over the floor. Screen door not fixed as they told us it would be. They just rush you through and pressure you to sign off and make promises that they don’t stick to. Beware on the construction sign off.
Lennar responded:
Hi there, we want to apologize for your experience feeling rushed during the homebuying process. We also want to apologize for the filth found in your home as well as the paint splatters and the screen door not being fixed. We will be sharing this information with our divisions.
Total Score 2
Quality 2
Trustworthiness 1
Value 4
Responsiveness 1
one two three four five
- Anonymous
- Verified HomeBuyer
- November 22, 2023
- Las Vegas, NV
one two three four five
Total Score 2
Quality 3
Trustworthiness 2
Value 2
Responsiveness 1
Disappointing and Unnecessary Challenges with Lennar
- Anonymous
- Verified HomeBuyer
- August 22, 2023
- North Las Vegas, NV
Overall, my experience with Lennar was disappointing and unnecessarily challenging. I had heard great things about the company, however, it seems like they have made a lot of changes, especially within the last five years. The most difficult part of the process was Lennar mortgage. We had a very challenging time getting responses and information in a timely manner if at all. Long story short, I actually kept a separate spreadsheet to keep track of the amount of document errors that had to be corrected and follow up emails/phone calls that were made without responses back from the staff at ...
Lennar responded:
Good afternoon. We appreciate you taking the time to share your feedback with us. I'm sorry to hear that you experienced a lack of communication and errors in the process. If you'd like to share more details, or if there's anything we can do to help you moving forward, please don't hesitate to reach out by sending us an email to LennarCares@Lennar.com
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Disappointed with purchase of home
- Anonymous
- Verified HomeBuyer
- September 27, 2022
- Henderson, NV
My buying experience has been very disappointing. The quality of workmanship throughout the unit is poor and not what I expected for a property that cost $600K. Cabinetry, flooring, painting, backsplash are all substandard and I have call backs for all areas. Air conditioning unit is so loud it sounds like the runway at the airport and I’m continually told they are “working on it”. It seems these properties are just thrown up and they move on with no regard to quality.
Lennar responded:
Hi, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Frustrated Buyer
- Michael R.
- Verified HomeBuyer
- August 16, 2022
- Las Vegas, NV
I have had nothing but usses, last straw was I signed all the paperwork and didn't get possession for 7 days. As I was paying for the place. Sent emails asking to be reimbursed, as of today Aug 16th ZERO ZERO ZERO response. My keys were not even presented to me, left on counter with construction workers. They got my money, and left me hanging.
Lennar responded:
Hello Michael,
We thank you for your review, and are sorry to hear you had such an experience. Please contact us with your name and address at CorporateCustomerCare@lennar.com if you would like us to assist you with follow up in going forward.
Total Score 2
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - I had bought several new homes from kbhome, century communities
- Johnny C.
- Verified HomeBuyer
- August 16, 2022
- Las Vegas, NV
I had bought several new homes from kbhome, century communities and Lennar. Lennar workmanship is the worst I have seen and to name a few, you can see the paint roller on the ceiling, nails sticking out of baseboard, cracks in the bath tubs, etc....My main complain is the interior and exterior paint quality and workmanship. It seems the painter didn't care and just paint one layer of paint instead of severals and be done with the job. I even can paint better than them. As far as materials quality, they are by far the bottom comparing with others builders and a very disappointment since I ...
Lennar responded:
Hi Johnny, thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues of your home. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Value 1
Responsiveness 5
Very poor customer service from the realtor and his managers. Everyone else was wonderful
- Howard S.
- Verified HomeBuyer
- July 12, 2022
- Las Vegas, NV
I am sad to be giving such a poor review when I absolutely love our home and had a great experience with so many of the team. I will start with the good parts. I love the home, the location, and the Lennar product. Rick the construction manager and Dana the Customer Service manager have been simply wonderful all throughout. Alex from Lennar mortgage was fabulous and though we had bumps on the road he moved mountains to help turn things around and was patient with our technology imperfections. Sadly, Jonathan and Marcelle on the realtor side left what should have been an amazing experience of ...
Total Score 2
Quality 4
Trustworthiness 1
Value 2
Responsiveness 1
Lennar - The quality is lacking and Phil the customer service rep is horrible
- Basil J.
- Verified HomeBuyer
- December 22, 2021
- North Las Vegas, NV
The quality is lacking and Phil the customer service rep is horrible it wasn’t until I got a hold of his boss that anything got done around my house. They slap the houses together and want to walk away as soon as you move in no follow up poor customer service
Lennar responded:
Hi Basil, thank you for this review. We want to apologize for any disappointment you have experienced due to the quality of your home and communication from the local team. If you have anything outstanding in which we could help, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
I purchased one of the models. It had several issues. The builder did a poor job correcting the issues and flat refused a few others that had it been a brand new house never would they let it happen.
- Rebecca J.
- Verified HomeBuyer
- August 26, 2021
- Las Vegas, NV
Cindy our sales agent was great. We were told we could close after we got back from vacation, the sales manager than told us we couldn't and we needed to close before we left. After speaking with several people, they honored the original agreement. We did a walk through with the agent, there were alot of touchup and other items not working, to which I was told, would be corrected. When we got back from vacay and went to see the items, they were not only corrected, the person lied and said they were. They used the wrong paint to touch up the whole house, the doors weren't lined up properly and ...
Lennar responded:
Hi Rebecca, thank you for leaving such a detailed review. We are sorry to hear about the issues you faced following the close on your new home. We are disappointed to read about the multitude of incomplete items and finishing issues you listed. If there is anything we can do to assist, please reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Not very up front
- Rodney T.
- Verified HomeBuyer
- April 23, 2025
- Henderson, NV
Have a tape recorder with u recording everything the agent says
Lennar responded:
Good morning Rodney, thank you for sharing your feedback. We are sorry to hear you feel the need to record your communications. We hope that moving forward, we can earn back your trust. If there are any outstanding issues, please email CorporateCustomerCare@Lennar.com with details of your concern and referencing this review, so we can look into this and help you by following up with the appropriate team. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Buyer Beware
- James E. H.
- Verified HomeBuyer
- July 18, 2023
- Henderson, NV
I was raised in a family of building contractors and at age 14, started working in all phases of construction. That's 60 years of experience. Regarding Lennar, rarely have I seen such sub standard construction, cheap finishes, no attention to detail, terrible service and lack of credibility. I have a library of photo's to share if anyone is interested in my claims that follow. Instead of using a multi tool, holes are pounded out of sheetrock and cabinetry with a hammer. Hand railings, faucets, toilets, electrical boxes are often not square. A worker painted my handrail, leaving the ...
Total Score 2
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Slow response
- Anonymous
- Verified HomeBuyer
- January 20, 2023
- Las Vegas, NV
Slow response to service requests
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Low Quality
- Anonymous
- Verified HomeBuyer
- April 15, 2022
- Las Vegas, NV
Quality is not great. “Everything’s Included” but low quality. Appliances and gadgets installed are outdated.
Lennar responded:
Hi, thank you for this review. We are sorry to hear about the disappointment you have faced with the quality of the finishes and included features of your new home. If there is ever anything that needs further attention, please send us a note at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
LENNAR delivering new homes with faulty garage doors
- Anonymous
- Verified HomeBuyer
- January 13, 2022
- North Las Vegas, NV
I recently purchased a brand new everything is included lennar home unfortunately, i as well as many other homeowners in the community have had an avalanche of issues. Faulty/ low quality garage doors, low quality workmanship throughout house. A real disaster
Total Score 2
Quality 2
Trustworthiness 2
Value 1
Responsiveness 2
Their lack of caring
- Anonymous
- Verified HomeBuyer
- October 12, 2021
- Henderson, NV
If Lennar was the last builder on the planet, I was still not recommend them.
Lennar responded:
Hi, thank you for the review. We are sorry to hear about your lack of trust and care shown by the team. If we can do anything to help, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
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