Lennar Reviews in Las Vegas, NV

My wife and I fell in love with Lennar's models and neighborhoods. The construction quality looked pretty solid as well. That said, we ended up going through 4 Lennar Realtors. Each worse than the last: we caught them lying, they'd yell at us, even manipulated the contract without our consent. There were several grievous actions we'd observed from the realtor team. When escalated to the regional manager, he only advised that perhaps I should get some education on how the home buying process worked. My personal realtor and I were dumbstruck by this response. Our final Lennar realtor didn't bother showing up to turn the keys over to us. There was no celebration for the event. I did catch him sneaking around the back to put the keys in a drawer. That way, he didn't have to see us. By that point, he'd already declined all my requests to meet in person. I spent the first official hour in the new house cleaning out debris and construction waste from the garage. After a frustrating month in the 'new smart home', along with several requests for assistance, I was finally informed nothing worked because the smart hub wasn't installed. We weren't even given keys to the locked smart hub area in the laundry room (still don't have them). No one can even confirm if we own the Internet Modem, or are renting it from Cox. We get conflicting answers. Circling back to our experience locking in the property: Lennar informed us we could buy in May and move in by August. So we sold our home and stayed in temporary housing. Lennar then chose to delay the sale of the property by 3 months to increase the price by $200,000. This was after we'd already paid $1000 down for a chance to purchase the lot and home. In the end, we found every aspect of the Lennar experience to be stressful, misleading and/or corrupt. Currently, the remaining construction defects are being addressed by Lennar blaming the contractor and the contract blaming Lennar. And we're stuck in the middle. Unfortunately, our latest Lennar customer associate is incredibly lazy and difficult to deal with. Like I said, beautiful homes. Absolutely dismal customer experience. ... More

I would never purchase another Lennar Home again. The buying experience as well as the structural issues we faced were appalling and costly. The lack of communication throughout the process was the worst I’ve ever dealt with. Our 3rd party inspector released a 35 page report of everything that needed to get fixed, replaced, upgraded, re-wired or replaced before we moved in. The house flooded 2 days before closing. The exterior of the home was not was we seen or expected on any signed docs, models or brochures. Overall the worst buying experience for our first home. THE WORST!

Poor customer service and poor craftsmanship.

Poor supervision of Sub contractor's workmanship. Low quality hardware. Lack of hardware: No towel bars. No backing for towel bars. Careless / unnecessary damage to finished items like walls, concrete, pavers, windows, etc. while being built. Things that can't be repaired Complete disregard for buyers desire to have a few simple additions to the home while being built: Refusal to add an outlet, light, or insulate walls Lack of follow through to ensure deficiencies found on walk through are repaired properly or at all. ( I took five inspections to get to closing and at the end I finally gave up and decided to fix some things myself) ... More

You know what, I've typed this review out a couple of times already and at this point I'm sick of talking about it, writing about, complaining about it to people that don't seem to care. I'm now stuck with a half a million dollar home and I don't trust anything in the closed walls. Just make sure you do your research, read reviews etc for Lennar. Its the build of the home itself, the subcontractors, and whoever else worked on it and tried hiding problems that I continue to find.

First, the good. Lennar's model homes in the Emerson Palmer community in Henderson look great. The bad...the house we bought was NOT built with the same QUALITY as the model homes. Blame it on the pandemic, supply chain shortages, and worker shortages I guess. But the construction and quality of the house were terrible. I hired a home inspector and he found over 50 defects both inside and outside of the house. Lennar was in such as rush to build their houses that they sacrificed quality control to save money and to meet their deadlines. Big inconvenience to the home buyer if you really want the house. Lennar attempted to fix most of the issues but a lot of defects were still present at the time of closing. You always have the option to walk away before close but then you lose your deposit. Which is an advantage for Lennar. The sad part about the whole experience is that Lennar never admitted that there were any issues with the house. They left it up to me to find the issues. And of course, after the close, we found more issues. However, Lennar's customer service was fairly prompt in fixing most of the new issues. It appears that Lennar hired low-cost workers with very few skills to build their houses. But I have no proof of that. At this point, I would never buy another Lennar home and I would definitely not recommend Lennar to a friend. Lennar: Let me know if you want a copy of my home inspection. ... More

Buying a home from Lennar has been a terrible experience. The quality of the home is not good and customer support from Lennar has been awful.

From the time we walked into the sales at the model home, our bad experience started. There was nobody there to answer your questions, you have to schedule an appointment to see a sales agent We felt like we have to beg just to schedule an appointment. He took us to a lot and we were impressed with the view the lot has to offer and which made us buy the property. But he did not inform us that a block wall was going to be built and will block the view he was highlighting about this lot. Lennar mortgage offered $6000.00 towards the closing cost, but opt not to go with them. The mortgage officer would not respond to my calls and emails! The delay in construction is not Lennar's fault but their lack of empathy for the buyers is. Our concierge did not inform us of the change of dates of closing which were a lot, I would find this out from our bank! After finally moving in, the sloppiness of the work is all over the house, especially the paint job. There is a lot more to say but I think this is enough. ... More

Get everything in writing.

The worse home buying experience of my entire life!!

Disappointed is the nicest word I can use. Maryanne in sales couldn't answer any questions; Alex in mortgage started out fine but then wouldn't respond to voicemail or emails; Title called on a Sunday night and said we had to sign on Monday (because apparently we don't have jobs or lives). Courtney who did our walk was amazing. She was proactive, thorough, and professional. Paul who met with us about our warranty was also great; very knowledgeable and helpful.

Very dissatisfied with the home, paid over $600K and having to do a lot of things to get it to the way we want it, cheap cabinets, plain counter tops, all white, no color, no towel racks or medicine cabinets! A shell of a home!! I wish I would have not purchased this tome

Let me just say the only person that helped in this whole transaction was Celia. The worst experience was Lennar Mortgage (Christina Z), will NEVER recommend this lender and especially Christina! Dave the "walk through" guy was horrible!!! We never got a proper walk, unless you call a 6 minute walk proper? We were left figuring out how to work everything and search for instructions, still don't have the a/c warranty after asking more than three times... Still going through problems from lies told by Lennar. NEVER WILL RECOMMEND THIS BUILDER/LENDER!!!!!!!

We went with Lennar because we had a great experience in purchasing our last home in SCAL. It was the exact opposite in NV. Yes I get it, we had a rough state of affairs in the country in the past 2 years but the builder should not sacrifice the quality of homes that they produce. Finished product was very disappointing. Felt that Lennar was just interested in making money, build as many homes as fast as they can, sacrificing the quality of homes they’re building. From financing, to getting house keys to customer care was just a bad experience for us.

Substandard workmanship coupled with poor customer service at a a price point that should have been far better.

Slammed together homes. Company knowingly closing homes with many defects they hope will be overlooked

Lied about picking options until after contract was signed. Then we were told we could not pick our options. Lennar lied to us on multiple issues.

Since we moved into the new home that Lennar built, it has been one issue after another. The very first day we moved in we had a gas leak. Since then, several issues with the dish washer, broken master bedroom sink faucet, numerous cracks on the molding, doors, and wall throughout the home. Dents and scratches on door, wall, and shelves (that were put in backwards), paint stains all over the house. We found razor blades on top of door frames and upper shelves. The list goes on and on. We purchase this one story home for $414,000 (updated the floor and kitchen back splash). This house should be exceptional for the price but it’s not due to the poor workmanship, The customer service with Cristina was the worst. If it wasn’t in the script she could not think outside the box. The only silver lining is Rachael. She is a hard worker who cares and gets things done. The virtual appointments are stupid and a waste of time. The only person who gets things done is Rachael. Without her, there would be so many complaints about the shabby workmanship of these homes. I would never recommend a Lennar home to any one. ... More

Make sure that the lay out, design and the type of windows are the same as what u purchased!! I was made to believed that the house I purchased was the same and exact layout with all the right windows installed but no one informed me ahead of time why the windows was not the same as the house was being built.They changed the windows into a horizontal design instead of vertical ones!!

Terrible home buying experience. Communication was terrible, little to no follow up. The mandatory inclusion of solar panels was not clearly communicated what the process for set up is and has not been resolved months after closing. Amenities were not fully completed and still unresolved after closing, kitchen water filter and internet equipment were not set up nor will Lennar correct the problems. The Ring system was not the same as the one in the model home. Overall this was a terrible experience and would not purchase from Lennar again. I will be filing a complaint with the Better Business Bureau. ... More

Not responsive to quality of workmanship and materials.

DO NOT BUY homes built by Lennar especially In Nevada. The materials are low quality. They rushed our home as a final product. We are having too many issues with the home after we moved in. Their staff, workers, everyone is unprofessional. I regret buying a brand new home from them. Reconsider other builders in the area. This is our third experience buying a brand new house and they are below standard compared to the other 2 experiences we had.

From beginning to end Lennar made it difficult throughout the process. If I needed something done, it was always my responsibility to reach out and ask a Lennar member to complete the task. Poor workmanship across all household items has forced us to see the warranty department no less than 12 times and counting. The work was rushed and it shows.

So many issues. The entire process seemed rushed and unplanned. Not sure if this is how every new home buying experience is, but I would not purchase from Lennar again.

Our dream home purchase was the worst purchase experience of our lives, thanks to Lennar's quite unimaginable levels of ineptitude. No commitment to quality whatsoever at any stage of construction. No apparent desire to stick to deadlines. I, the home owner, seemed to be in charge of quality control - if I didn't catch it no one did. No commitment from upper management to make things right. I pleaded for help so many times, and just failure after failure ensued. No one from management ever even called or reached out to apologize for the incompetence. That's what you get for an $850K home purchase. You get better service at your local Taco Bell quite honestly - at least the manager there will say we are sorry when they mess up. Lennar management really should really find a different line of work. Folks purchasing their dream home deserve better than total lack of commitment to quality, total ignorance of deadlines, total disrespect towards the buyer, and total lack of any management basics. They really should be ashamed of themselves for the process they've built and continue to use. Every neighbor I've met feels the same way or worse to be honest. ... More