Lennar Reviews in Las Vegas, NV

They changed my closing date 3 times because they had no idea what the right date was the fees we incorrect I had to send 2 separate wires it was the worst experience I have ever had!!!!!!

Lennar used to be much higher quality however now has cut many corners to save even the smallest amount of money. They are now a small step above KB even with their "Everythings Included" slogan. The reason I went through with the purchase was the financing incentives.

I am not sure who designed these houses BUT they knew nothing about a 55+ community. Shoddy workmanship and an excuse for everything.

Nobody answers the calls or messages after their step completes. Their simple response is I dont know.

Poor quality overall. Very disappointed. Many defects and issues that require repair AFTER closing. Poor attention to quality control over vendors during the construction process and lack of oversight in remedying BEFORE closing so it leaves the homeowner having to chase to get warranty items repaired. The warranty rep (Doug) has been fantastic and responsive - BUT - we shouldn’t have to deal with all of these issues. More care is needed in making sure the home is delivered in better shape/quality BEFORE you sell to a prospective buyer. Not fair to the buyer to have to deal with all of these issues after close and after they already paid. ... More

The sales process was good. The mortgage process with Lennar Mortgage was terrible as persons involved seemed inexperience and not responsive most of the time. We found a leak on the fire sprinkler system, mold under a bathroom cabinet as a result of a leak during construction which was not disclosed to us, rattling glass door to the patio, and other issues. Although Lennar has been very responsive to correct the issues, it has taken a lot of our personal time on appointments and waiting for things to get fixed... Has taken the excitement of buying a brand new home away...

Throughout the process, my spouse and I felt like a number/quota instead of a person. Every department was in a hurry to pass us on to the next department.

Builder must have a mobile security to protect the new houses

I have asked your company to stop emailing me, Its painful, I want put it behind me

We just bought a house and it came completely filthy. Paint splatters all over the floor. Screen door not fixed as they told us it would be. They just rush you through and pressure you to sign off and make promises that they don’t stick to. Beware on the construction sign off.

No attention to detail, I expect more. Faucets crooked, outlets crooked and not flush, upgrades are extremely over priced. While I will continue to live here, I would NOT buy from this company again.

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I've built several homes in the past with different builders. When I was considering my home purchase this time, Lennar was on the short list with a good reputation. From the start, they were very nice and repeating soo frequently how they care about their buyers and always focus on providing a quality home. Unfortunately their actions did not line up with their words very often from my experience. From improper storage of building materials and refusing to remedy to non-stop problems after completion. The front line people were great, extremely friendly and easy to work with. The upper management's response to issues were often "we're done doing that" and some of the contractors they hired were very difficult to work with and not wanting to fix problems. During the hottest part of the summer, I believe it was 5+ visits in order to just get a functioning HVAC that wouldn't break a day or two later and the contractor was originally refusing to fix it so it met code until I insisted. It's still not 100%, but it's a lot better now. Damaged shower that needs repair? That'll be at least a month to get someone out to work on it. All those things that were marked during the final walk throughs? Some of them got fixed...others ignored until I raised another ticket. Insulation installed as per required code? No, supposedly fixed, but it's not and I'm about to raise another ticket. Very sad because I was very much looking forward to a quality home build, but it appears I might have a properly completed and functional home a year later, I hope ... More

Had constant issues with Lennar Mortgage. They were not reliable in responding to messaging. When it came time to close, they were still dragging their feet on fixing issues that had been known for months. The construction team has been great in response to warranty issues but there’s no reason it should not have been done prior to closing. The amount of blue tape issues that were not corrected or were brushed under the rug are not great. We love our home, but I would not buy with Lennar again.

Overall, my experience with Lennar was disappointing and unnecessarily challenging. I had heard great things about the company, however, it seems like they have made a lot of changes, especially within the last five years. The most difficult part of the process was Lennar mortgage. We had a very challenging time getting responses and information in a timely manner if at all. Long story short, I actually kept a separate spreadsheet to keep track of the amount of document errors that had to be corrected and follow up emails/phone calls that were made without responses back from the staff at Lennar. Working with the construction side was actually the least challenging, as they tended to respond quickly and follow up on any requests in a timely manner. Due to my experience with most of the departments within Lennar, I am deterred from working with them in the future and recommend others do thorough research before considering working with them at this time. ... More

I like my new Lennar home, exept for one issue: I signed a contract on my house, which is the Carson model, based on the model which I saw. It was beautiful, and the refrigerator and cabinetry in the kitchen were perfect. I didn't get to see the actual home I had purchased until after I signed. I assumed the refrigerator and cabinetry would fit like the model. Imagine my surprise when I looked at the kitchen and saw a big gap between the top of the refrigerator and the cabinetry above- about a 15 inch gap, with all unfinished wood exposed. My salesman explained that Lennar had decided to give the buyer a smaller refrigerator (less expensive), and that it was up to us to correct this problem! He said "It should only run you about $600." There is only one cabinetry place that has the exact colors and can do it, and they charge $1000! So basically Lennar added $1000 to the purchase price of my home! I feel cheated and taken advantage of. This is so unprofessional and cheap of Lennar! They build in 24 states and can definintely afford to absorb this cost. Not only that, what they did is blatently illegal! You don't show someone one thing and then give them something else. I was not told that I would get a smaller refrigerator and a big gap with unfinished wood exposed. If I had the money, I'd take them to court. I have talked to several other people who had this same experience. We are all disgusted! In addition, I believe that my purchase price was inflated. I paid $389 per square foot, which is way above the average for Las Vegas new construction. When I look on Redfin, it says my home is worth $14,000 less than what I paid. Zillow is a little bit more in line with my purchase price. Overall, I was left with a very bad taste in my mouth from purchasing a Lennar home. I DO want to make clear that the service department has been WONDERFUL about fixing any small items that I have noticed in my home. It is not their fault that I had a bad purchase experience. ... More

There was a lack of communication between the company, buyer and agent. Often times requests needed to be sent several times. Two areas we marked in our initial and final walk throughs are still not corrected.

My overall description of the house would be shoddy workmanship. I am regretting the purchase more each day. Getting repairs done is a long term nuisance and dealing with the HOA is a nightmare.

They really don’t put effort in making a home feel “new” there are too many things that need adjusting. There was even some major things. The people who come in to fix the issues don’t show up on time nor do they respect your home and just try to make it look “good enough”. The walls are also way too thin.

While I am happy with the home itself, the homebuying experience with the Lennar team was less than average. There seems to be a disconnect between all departments within the sales process; from sales to project management to concierge services and then the walkthrough team. Anytime there was something that needed to be corrected or followed-up, each person I would talk with would say someone else on the team should have handled that, but would never take ownership in ensuring things were rectified. Terrible project management that ultimately led to the home closing being pushed back 3 times. I'd like to reiterate that I'm happy with the house, but the homebuying process with Lennar was one of the worst I've experienced. ... More

I felt I wasn't fairly treated.

My buying experience has been very disappointing. The quality of workmanship throughout the unit is poor and not what I expected for a property that cost $600K. Cabinetry, flooring, painting, backsplash are all substandard and I have call backs for all areas. Air conditioning unit is so loud it sounds like the runway at the airport and I’m continually told they are “working on it”. It seems these properties are just thrown up and they move on with no regard to quality.

The process was very Stressful one minute we was disapproved and the next minute we was approved with no apologies or sorry about the process

The home buying process with Lennar was highly disappointing. Our brand new home looked like it had already been lived in— dings in the walls, imperfections in the paint, torn up baseboards, paint splatters on our upgraded laminate flooring, and carpet, as well as a dirty home that was NOT cleaned after construction before move-in. Both the front and back doors are difficult to close and take a bit of force, while lifting up on the door to get them to close properly. There was no pride in workmanship to be found in our home but rather lots of cut corners. We were not informed upon moving in how to go about getting the gate code or even which post office we were zoned for. We were later informed that this information was supposed to be given to us at closing but it was overlooked. As a military family, we had to put blind faith in this process as we were out of state. We trusted our realtor to guide us in the right direction, but even she was highly disappointed with the quality of our home and interactions with Lennar. Overall, my family has been highly disappointed with the quality of our home, especially for the price we paid, and sadly would not recommend Lennar to anyone we know. After speaking to several of our neighbors, it is evident that we have all had the same issues and that we were not the only ones with this experience, despite being made to feel that way by a couple of Lennar employees. The only positive has been that our interactions with most Lennar employees have been pleasant with only a few that were less than desirable. ... More

I have had nothing but usses, last straw was I signed all the paperwork and didn't get possession for 7 days. As I was paying for the place. Sent emails asking to be reimbursed, as of today Aug 16th ZERO ZERO ZERO response. My keys were not even presented to me, left on counter with construction workers. They got my money, and left me hanging.