Lennar Reviews in Las Vegas, NV

All issues with home addressed, scheduled and corrected...all contact points very responsive.

Customer service response is rapid and has a great system!

The customer service at Lennar is top notch. Whatever you need they’re there to help!

Poor customer service and poor craftsmanship.

Subfloor already makes noice , carpet work is horrible. Other than that house is beautiful.

I wish they would have worked with us on the closing after initially telling us we would close the end of May it cost us an extra $4,000.

Experience with builder was good. On site management falls short of understanding customer service or satisfaction

Great builder! Attentive to buyer’s needs, addressed concerns quick

Lennar is great home builder.

Dave and Cezar are great and extremely helpful!

Hectic at times but overall very pleased. Hats off to Jorge, Wade, Cristina, and my sales rep Shay. All excellent people who take pride in their work and go the extra mile. My exp w/ Lennar Lending however was a complete joke. Quote from your lending rep “if you don’t like the interest rate you can go back to renting” —-excuse me?

Everything included feature is awesome. Saved so much money on appliances, blinds, and more! Thank you :)

Everyone was very informative, helpful and quick to response to callbacks

Very wonderful experience, I loved it!!!!

Homes are very nice...It would be helpful if door jambs were better suited for adding screen doors.

The experience was very fast. Maybe too fast. But I believe that comes with the times and the market. It would have been a better experience if our sales person had better advised us on the process and with more specific facts on the community and neighborhood and that there is an actual sub builder. The sales team could have shown some appreciation and gratitude for finally going through with lennar. But i guess they are too busy with multiple buyers and the individual customer is not valued at this time. It was a decision that felt rushed and I was not completed satisfied especially since we were moving from a different state where I had reservations about moving to Vegas. The build and quality of homes seems different here. And if I could have more info on the differences with understanding from the sales team, this would have made the experience totally different. Although the sales experience was not great. Customer service is completely different. We have been at our new home for a month now. I do appreciate the customer service side very much. Lisa and Rachel are awesome and are very understanding. They get things done and very quickly. They educate the home owner as well. Thank you Lennar customer service. ... More

From beginning to end Lennar made it difficult throughout the process. If I needed something done, it was always my responsibility to reach out and ask a Lennar member to complete the task. Poor workmanship across all household items has forced us to see the warranty department no less than 12 times and counting. The work was rushed and it shows.

Well I had something that wasn’t working and it got handled right away. Great customer service.

Great builder. Awesome customer service

After we purchased the home a few thing weren’t right, so we contacted Lisa your after market sell person. She was great Five stars for her. Also the foreman was the same Five stars.

GREAT QUALITY BUILDER WITH EXCELLENT CUSTOMER SERVICE. ANY AFTER MOVE-IN ISSUES: RESPONSE TIME WAS WITHIN THE DAY. ANY BUILDER ISSUES WERE RESOLVED WITHIN 24-48 HOUR TIMELINE.

From feces left on door handles due to materials left in pipes flooding my new home, to urine stained “brand new” toilets, and even sour urine smelling “brand new” AC, my first 90 days was far from a great experience. Customer service did what they could, yet I was lied to by the construction staff and ALL these issues should have never existed. I highly doubt Lennar will use this survey review or even reach out to me.

It is a very good new house，thanks

Not the best materials or workmanship. Stairs and 2nd floor creaks in several places. Too many places for the builder to fix without ripping out entire carpeting.

Since we moved into the new home that Lennar built, it has been one issue after another. The very first day we moved in we had a gas leak. Since then, several issues with the dish washer, broken master bedroom sink faucet, numerous cracks on the molding, doors, and wall throughout the home. Dents and scratches on door, wall, and shelves (that were put in backwards), paint stains all over the house. We found razor blades on top of door frames and upper shelves. The list goes on and on. We purchase this one story home for $414,000 (updated the floor and kitchen back splash). This house should be exceptional for the price but it’s not due to the poor workmanship, The customer service with Cristina was the worst. If it wasn’t in the script she could not think outside the box. The only silver lining is Rachael. She is a hard worker who cares and gets things done. The virtual appointments are stupid and a waste of time. The only person who gets things done is Rachael. Without her, there would be so many complaints about the shabby workmanship of these homes. I would never recommend a Lennar home to any one. ... More