Lennar Reviews in Las Vegas, NV

Cindy our sales agent was great. We were told we could close after we got back from vacation, the sales manager than told us we couldn't and we needed to close before we left. After speaking with several people, they honored the original agreement. We did a walk through with the agent, there were alot of touchup and other items not working, to which I was told, would be corrected. When we got back from vacay and went to see the items, they were not only corrected, the person lied and said they were. They used the wrong paint to touch up the whole house, the doors weren't lined up properly and I am still correcting a main water leak that was there when we moved in and that has cost me a fortune to correct in not just labor but water bills. Someone broke the automatic blinds, to which I was told, "oh well." It took weeks to get someone out to get the lutron and ruckus working. The paint for the house is unavailable and we are borrowing from neighbors to correct the awful job they did in the house. The floors were scratched and they told me too bad. The refrigerator didn't work and they told me if I bought the filter and that didn't fix it they would come out and fix it. I bought the filter, still wasn't working. They told me that they didn't tell me that and to call GE. Someone stole my Keurig part for the refrigerator and I had to replace that. When I brought this up to the sales manager, she said I got the house for the $15k less than the list price so I should be happy. It has been an awful experience. I have bought brand new houses before, and being a Realtor, I sell brand new houses, I have never had this much trouble and been this disappointed. ... More

Flooring feels like it's coming up, wall paint peels off by wiping it, caulking on floor peels, bunch of nails, screws, papers, plastic, etc that has came up just by leveling the dirt in my backyard, paint on windows, back sliding door wouldn't stay on tracks for about 2 weeks.. I asked for help once and will never ask again.. nor do I want a follow up email or reply!

Wishing that I hadn’t bought here. Extremely disappointed with the workmanship.

Lights missing where there should be lights to

Document, document and maybe they will respond.

Have a tape recorder with u recording everything the agent says

Lennar homes are basic. Carpet, linoleum, paint are poor quality. Representatives provide assurance that if anything is wrong, they will take care of it, but when you enter a warranty claim they deny. Items that are clearly builder mistakes do not get fixed. All Lennar reps - Mortgage - Escrow - Builder tell you it is "not their job" to do something. Very poor service in all departments.

The quality of construction, materials used and addressing service requests has been disappointing for the amount of money we paid to buy this house.

I was raised in a family of building contractors and at age 14, started working in all phases of construction. That's 60 years of experience. Regarding Lennar, rarely have I seen such sub standard construction, cheap finishes, no attention to detail, terrible service and lack of credibility. I have a library of photo's to share if anyone is interested in my claims that follow. Instead of using a multi tool, holes are pounded out of sheetrock and cabinetry with a hammer. Hand railings, faucets, toilets, electrical boxes are often not square. A worker painted my handrail, leaving the bird poop and stucco mud under the paint. This was corrected after I complained to construction manager. Example of service: I needed a faulty 20 amp breaker replaced (a $6 item at Lowes). After 2 months I gave up on Lennar. I purchased the breaker and had an electrician install. it. The service call cost me $125, but worth getting past the aggrevation. My ongoing and worst experience is living in our building. It hasn't yet been turned over to the HOA, and consequently hasn't been cleaned or maintained. We've been living in a dirty, litter strewn building for 2 months. I have complained to both the sales staff and construction staff about this with little or no action. I have a collection of photos to show anyone who is interested. ... More

Slow response to service requests

From day one, you're on your own! NHCs are worthless. Male construction manager won't talk to you and ignores emails. Responsiveness is slim to none. Too many mistakes were made, and when you point them out, they get mad and ignore you even more. The only time you hear from Lennar is when they want money. Otherwise, you remain in limbo for the duration of construction. The most unfriendly builder (except for one concierge) in NV, and I've dealt with several over the last 30+ years. If not for the floor plan and location, I would have cancelled my contract and walked away. If you don't care about communication or workmanship, and plan to stay silent the entire time, they you'll be fine. If not, just know that you'll have to be your advocate by keeping an eye on things on a weekly basis, especially towards the end. And know that there are NO options. The entire experience was extremely frustrating and disheartening, especially for the price that you pay...and never know what's going on. ... More

Horrible experience. If it wasn't for the good Floorplan we would have walked away! Very very poor workmanship. There isn't a wall straight in the house. No craftsmanship. Don't buy Lennar!

Where do I start. I bought my house in January got the keys in July. 1 week before closing Lennar decided that they were going to send off my loan to another loan company without even calling me first to notify me that I didn’t qualify. I was never even told that I wasn’t qualifying for my house loan so I was blind sided when I got a call from another lender. We did a walk through of the house to mark things that needed to be fixed. Couple weeks later We did the final walk through and nothing repaired. The contractor told me with an attitude that we weren’t there to find new flaws. Cracked paint in the closets, missing paint. Windows missing caulking and paint, carpet cut to short from the wall, vynol cut too short at the door and FIXED with caulking instead of being reinstalled correctly. Door trim with a huge gap from the door. Hole in the baseboard fixed with grout instead of being replaced. Fixtures installed on the wall with stuff stuck behind them so they are not flat on the wall. Hole in the cement floor in the garage. Bath tubs with stains and cracks. When I set up appointments for repairs they repair everything with caulking. No replacing and fixing everything correctly they just patch it all up. Crazy how you buy a brand new house and when you call to complaint about ants being all over the house they state they can’t do anything about it. You would think that the house would be sprayed for insects before keys are given to you. Ants are under the carpet as if coming from the foundation. We have had so many issues with this house that idk if the house is worth what we paid. The contractor didn’t care about fixing anything before handing over the keys, I don’t get how he’s not embarrassed of the workmanship provided by the people they contract. The only person that helped us was our sales rep that went to bat for us when the loan officer couldn’t do her job. He helped us from day 1 when we picked the lot and helped us until the very end and gave us our keys. Honestly I don’t know if I would ever purchase a Lennar home ever again. Buying a new home should be a stress free and repair free experience since we didn’t purchase a fixer upper but at the end it feels like we did which is pretty sad. ... More

Quality is not great. “Everything’s Included” but low quality. Appliances and gadgets installed are outdated.

I recently purchased a brand new everything is included lennar home unfortunately, i as well as many other homeowners in the community have had an avalanche of issues. Faulty/ low quality garage doors, low quality workmanship throughout house. A real disaster

Don't buy New Builds from Lennar. The homes are not worth the price because the quality is not there. The materials that are used are low end and cheap especially in the interior of the home. The companies they hire to complete the inside of the homes have no repect for quality of workmanship. My house is terrible and I regret buying it!

I’m 68 years old they are the worst and cheapest builders of anybody I have ever encountered

Lennar builds a poor quality home.

My experience was very stressful from beginning to end.

If Lennar was the last builder on the planet, I was still not recommend them.

Builder not addressing the problen with garbage around dumpsters and community streets . Builder allowing sub Contractors to play loud music disturbing residents. No quality check of home before released to buyer. Pets policy not enforced or addressed.

Our closing process with Lennar was highly unsatisfactory. The representative, Diana, displayed unhelpful and defensive behavior, particularly when questioned about inconsistencies in the final numbers, including a missing wire transfer. Furthermore, an agreement was made regarding the use of buyer funds for non-recurring expenses, which Diana contradicted by stating Lennar's historical policy of not covering such costs even though it was agreed to be paid we had to pay the cost. During the signing of closing documents, several discrepancies were identified, which Diana prioritized over accuracy, insisting on signing on time despite incorrect paperwork. This caused delays while corrections were made. After closing, additional payment was unexpectedly requested due to inaccurate figures once again. The realtor commission funds were also held longer than necessary. Diana stated that HUD would not be paid until funds were received. Though the funds were eventually paid to Lennar, the $17,000 HUD payment, for a closing in April, remains unpaid as of July. The check was initially issued with incorrectly missing account information, returned, and re-issued to the wrong company, demonstrating disregard for payment instructions. Attempts to address this with Diana resulted in blame directed towards the lender, and she took no accountability. This experience with Lennar has been incredibly frustrating and negatively impacted the homebuying process." we are currently working on attempting to collect our 17k payment so we can pay hud directly hopefully the person reading this can help us expedite our payment to us since Lennar title can’t get it right. ... More

I'm not really sure what I have to do to write a review on here. They have rejected my review 6 times so far. Lennar is the worst company to deal with to buy a house. The quality of the house is okay for the money that I paid but getting here was so far beyond reasonable. This will be no less than the sixth time. I have tried to write a review on this site to let other people know how rough it is trying to actually buy a home with the company. The lender agent was the worst. He canceled my closing at 11:00 a.m. The day prior after reminding me daily and sometimes multiple times a day to make sure that I was ready for the closing date. Then he calls to cancel it because he didn't have all of the paperwork ready. For somebody coming from out of town making multiple arrangements for animals, other family members time off from work rental places that I was staying in. It was an absolute total nightmare. He acted as if it was just another day at the office for him. This company has become so homogenized that they do not make it a personal experience and they sucked every ounce of joy out of the experience. If you want to buy one of these homes, I suggest you be prepared to walk through the fire before you can actually get into it. ... More

I had an extremely disappointing experience with Lennar that I feel compelled to warn others about. From the start, I faced discriminatory treatment and an unnecessarily stressful loan process that made homebuying a nightmare. Despite having strong financial qualifications, Lennar’s lending team created unreasonable obstacles, delays, and inconsistencies that felt intentional. Communication was poor, and instead of providing solutions, they made the process more difficult. Their lack of transparency and fairness was beyond frustrating. If you are considering purchasing a home from Lennar, be very cautious—especially if you suspect you may be treated unfairly. I strongly recommend looking at other builders who value integrity and treat all buyers with respect. ... More

Construction team led by Dave was negligible. None of my initial concerns during the home inspection were addressed, so a second home inspection had to be held with the manager Oscar and they fixed all issues the second time. However before the manager assisted, Dave became very rude and irate for his own failures and had to be removed from the process. When I buy a new house, I expect it to look new. However there were countless blemishes and cracks that Dave was more upset I noticed than he was for the lack of quality work from HIS team and lack of inspection from himself. The company overlooks his childish and unprofessional behavior which in turn allows his employees to feel they are allowed to act the same. ... More