Lennar Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Lennar.
Read all 720 verified reviews from homeowners that built a new home with Lennar in the Las Vegas area. Las Vegas homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Las Vegas Area
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Customer Reviews
worst experience, no integrity, lousy workman ship
- Robert W.
- Verified HomeBuyer
- November 08, 2022
- Henderson, NV
dishonest, don't no the word truth, had I known up front what kind of company this is I would NEVER completed the purchase. Ethan is the master of misinformation and Lori is USELESS. Just highly unsatisfied
Lennar responded:
Hello Robert and thank you for your feedback. We are sorry to hear about your experience. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Trustworthiness
- Leonardo F.
- Verified HomeBuyer
- October 24, 2022
- Las Vegas, NV
No words to describe how disappointed we are with Lanner. Delays over 90 plus days, no communications at all from any office , sale or builders, if any then was at last minute like day before closing.... like ups your closing just move to the next month ... your mortgage Lennar as well did not have any clue when is closing.... same day they calling congratulating me for next day closing then few min after another call sorry closing is not happening , delay for another reason. Blue tape walks were joke, nothing were fix right or at all, power to building ups I had to personally make calls ...
Lennar responded:
Hello Leonardo and thank you for your detailed review. We are sorry for any issues you experienced during the purchase and closing of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Closed Six Weeks Ago and Still Not Finished
- Anonymous
- Verified HomeBuyer
- October 18, 2022
- Las Vegas, NV
The home is still incomplete, my exceptions list is still open, and it's been over a month and a half since I closed. It feels like the warranty period is really there so Lennar can finish the house. I have a dip in my floor and was told it's within tolerance so there's nothing they can do. There have been issues with paint, concrete, baseboards, and more just to name a few. Let's just say I'm disappointed with who I thought was ranked Las Vegas's number 1 homebuilder.
Lennar responded:
Hello and thank you for sharing your detailed review. We are very sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
A builder that don't care about building a quality home
- Tsu W.
- Verified HomeBuyer
- October 18, 2022
- North Las Vegas, NV
I owned a new Lennar home before back in 2007 that's why i bought again with you Lennar, but now the quality is worst than a KB home. You can hear any conversations from 3 walls separations, meaning, 3 walls of sound proofing and still you can hear. When you flush the toilet and you can hear the water going down the pipes, windows were installed crooked. Use a level for god sake! touch up with pain all wrong shins, flat when it suppose to be glossy and glossy when it supposed to be white. The team that suppose to fix things takes days to reply and weeks to schedule. Even the toilet ...
Lennar responded:
Thank you Tsu for your detailed review and feedback. We apologize for the frustrations you have experienced and outlined above due to quality issues. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worst home buying experience ever
- Anonymous
- Verified HomeBuyer
- August 16, 2022
- Las Vegas, NV
Was told by the sales person they’re not making this style of home anymore, when I stated I would wait for similar model in different location. Now I see same model being built I’m different location, for $50K cheaper. House was filthy when I moved in, construction dust on all the window sills. Door to garage doesn’t close all the way. Hole in the ceiling that took a month for someone to finally pick up. Water started leaking through my ceiling 2 weeks into ownership. Now there’s a bigger hole in my ceiling. They’re allegedly taking care of it, I have no communication when contractors are ...
Lennar responded:
Hello, we want to thank you for writing this review, and say we are sorry for the frustrations you have experienced and outlined above due to quality issues and the responsiveness of the customer care team. Please contact us with the details of any outstanding issues together with your name and address, so we can provide some follow-up, send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lazy Lennar
- Anthony J.
- Verified HomeBuyer
- August 09, 2022
- North Las Vegas, NV
Horrible experience, from every aspect of the staff. Sales, loan financing, leadership-all are lacking professional customer service skills. Definitely, I will not recommend Lennar to potential buyers!
Lennar responded:
Hi Anthony, thank you for your review and feedback. We appreciate you taking the time to share your home-building experience. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Do not Buy Lennar in Vegas/Henderson
- Dawn R.
- Verified HomeBuyer
- June 14, 2022
- Henderson, NV
Shotty workmanship - looks like they let drunk people install in my house. Total lack of accountability to resolve issues Excuse after excuse about poor quality Unethical practices including some that are illegal Buy from another builder in the Vegas market. Lennar is building houses quickly and doesn't care about anything but getting your money. Moved in 2 months ago and still dealing with over 35 issues from move in.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The whole process was HORRIBLE!
- Francis S.
- Verified HomeBuyer
- February 22, 2022
- North Las Vegas, NV
From what I keep hearing, Lennar home is supposed to be the highest quality home builder. But that’s the biggest lie ever! From the sales team that got my insurance company info wrong. The house having issues during walk through that was noted but was not fixed! I was told that it would be fixed but never was. The house was dirty and paint splashes everywhere when they handed the keys. Was addressed but never fixed! Missing corner base board and random wall hole patches. If I could have all the money back I would get a refund! KB Homes is better and would never recommend Lennar and will tell ...
Lennar responded:
Hi Francis, thank you for sharing this review. We would like to apologize for the poor experience you endured due to poor communication and follow up provided with your new home purchase. Please do not hesitate to contact us if there is ever anything to needs additional attention. We can be reached directly at corporatecustomercare@lennar.com and will follow up with the appropriate team to get your items addressed. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Couldn't even wipe anything down or clean the floors for us before
- Anonymous
- Verified HomeBuyer
- February 09, 2022
- Las Vegas, NV
Couldn't even wipe anything down or clean the floors for us before we moved in. Every single light fixture has dirt in the lens. Spent a lot of money for subpar quality.
Lennar responded:
Hi, thank you for sharing your experience with us. We apologize for the missing attention to detail regarding the cleanliness of your home upon closing. If there is ever anything we can do to help moving forward, please do not hesitate to contact our team at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Below par workmanship
- Lori B.
- Verified HomeBuyer
- January 12, 2022
- North Las Vegas, NV
This home was poorly built. We has purchased a Lennar home before so it made sense to stick with Lennar as our MUCH less expensive home was built much better. I'm embarrassed to tell ppl about this $600K home because of the crooked walls, terribly low quality &very poor workmanship. Up until this purchase I raved about Lennar. No more! Now I guide ppl away from Lennar at all costs
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Nothing
- Robert L.
- Verified HomeBuyer
- January 12, 2022
- North Las Vegas, NV
Don't ever buy a house over the internet. I used my daughter for help, but my biggest mistake was not coming to Las Vegas myself. I had to buy the home as is, not thinking Lennar did not take care of this house. Its too many things to mention that is wrong with this house, but I'm paying for it now. Never Again !!!
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Pretty frustrating from beginning to end
- Hillary O.
- Verified HomeBuyer
- December 29, 2021
- North Las Vegas, NV
Super unprofessional experience. From the sales agent giving misinformation when purchasing to the move in. Had to ask for stuff and would never have found out if it werent for the neighbors. Spoke with someone at lennar to try to get everything in one place and I had to reexplain until I couldnt find another way to explain it. Received different emails from different people with all the paperwork, then when stating I wanted everything in a paper copy I got nothing but pushback. I asked for a list or something that would explain where to find which document since everything was sent in ...
Lennar responded:
Hello Hillary, thank you for this detailed feedback. We are sorry and disappointed to hear of numerous frustrations through your home buying process. We want to apologize for the lack of support and follow-up. If you need further assistance with the items you mentioned here, please don't hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
They advertised quality but sold me a poorly built low quality half way done place that was lacking quality control. Horrible workmanship
- Garfield B.
- Verified HomeBuyer
- October 30, 2021
- Las Vegas, NV
Escrow closed in June and here it is November and it’s still not right. Clearly built with no quality control everything was handy man inexperienced labor. Cheap labor unlicensed contractor workers
Lennar responded:
Hi Garfield, thank you for sharing your experience with us. We are sorry and disappointed to hear about the quality issues you have described with your new home. If there is anything requiring additional attention, please do not hesitate to reach out to us at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Don't buy from Lennar
- Bonita C.
- Verified HomeBuyer
- October 01, 2020
- North Las Vegas, NV
It was a nightmare from beginning to end. I could write a book about the horrible experience we have had with the entire home buying process with Lennar. They threatened to sell my home to someone else if I didn't come here, from NC and close when they wanted me to during the "Peak" of Covid-19 here in Las Vegas, now I wish I had let them do that!! I would NEVER recommend them to anyone! Construction was not performed properly, painting was atrocious, flooring was also terrible, many other things were wrong and I'm here 4 months, with very little fixed at this point. I wish I could get my ...
Lennar responded:
Hi Bonita, thank you for sharing a review of your experience. We are sorry to hear about the poor experience you had during the purchase of your new Lennar home. If you could please send a message directly at corporatecustomercare@lennar.com, with any additional information you would like to provide, we will follow up with the appropriate team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
New fixer upper
- Michael T.
- Verified HomeBuyer
- March 24, 2020
- Las Vegas, NV
I do not recommend Lennar to anyone!
Lennar responded:
Hi Michael, thank you for sharing your comment. Please email us at corporatecustomercare@lennar.com with any additional details or outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Not worth your money
- James B.
- Verified HomeBuyer
- March 17, 2020
- North Las Vegas, NV
Cheap materials and low quality customer service. Recommend house inspection before you move in
Lennar responded:
Thank you for taking the time to share your comments with us. I would like to hear more of your feedback to share with our management team. Please send us an email to corporatecustomercare@lennar.com with your feedback, contact information and home address.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Reprehensible
- Walter S.
- Verified HomeBuyer
- October 03, 2019
- Henderson, NV
Too much to write .
Lennar responded:
Hi Walter, thank you for your comments. We are sorry that you are not happy with your experience. Please email us at corporatecustomercare@lennar.com if you have any items you would like us to review for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The worst buying experience I’ve ever had
- Frank T.
- Verified HomeBuyer
- September 26, 2019
- Las Vegas, NV
This company has no business building houses . My two kids could have painted the house better and that’s not the only problem , the flooring company they use is the worst Not only that after repairs are done you feel like you should have just done them yourself . I’m the dummy who read all these bad reviews and said ‘it can’t be that bad ‘ lol Trust me it’s that bad
Lennar responded:
Hi Frank, thank you for your feedback about your new home purchase. We are so sorry to hear about the issues you've had with your home. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Massive construction issues
- Brandy R.
- Verified HomeBuyer
- July 17, 2019
- Las Vegas, NV
I closed on my $750k home back in February. This experience has been nothing but a nightmare. I have major construction issues...including mold! How do you have mold in a brand new build?! I’m still living out of boxes and can’t even unpack or begin to enjoy my new home. Has been the worst experience ever!
Lennar responded:
Hi Brandy, thank you for sharing your feedback about your new home. We are sorry to hear about these difficulties. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up on them for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Horrible service all around.
- Anthony B.
- Verified HomeBuyer
- July 09, 2019
- Las Vegas, NV
Between the lack in quality of build, to being forced into a solar agreement I never wanted and repairs not be done I would never recommend lennar ever.
Lennar responded:
Hi Anthony, thank you for your feedback. We are sorry to hear about your experience. Please send a message to us at corporatecustomercare@lennar.com with the details of your concerns, so we can review and follow-up on you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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