
Lennar Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Lennar.
Read all 766 verified reviews from homeowners that built a new home with Lennar in the Las Vegas area. Las Vegas homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Las Vegas Area
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Customer Reviews
Liars
- Neil H.
- Verified HomeBuyer
- January 19, 2022
- Henderson, NV
Lied about picking options until after contract was signed. Then we were told we could not pick our options. Lennar lied to us on multiple issues.
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Lennar Homes poor Quality.
- Kenneth D.
- Verified HomeBuyer
- June 22, 2021
- Henderson, NV
Since we moved into the new home that Lennar built, it has been one issue after another. The very first day we moved in we had a gas leak. Since then, several issues with the dish washer, broken master bedroom sink faucet, numerous cracks on the molding, doors, and wall throughout the home. Dents and scratches on door, wall, and shelves (that were put in backwards), paint stains all over the house. We found razor blades on top of door frames and upper shelves. The list goes on and on. We purchase this one story home for $414,000 (updated the floor and kitchen back splash). This house should ...
Lennar responded:
Hi Kenneth, thank you for taking time to share you experience with us. We are sorry to hear about the issues you have listed from the overall finish quality through the poor customer service you outlined. If there are any items we could assist with, please send us a note at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 1
The house built for me wasn’t the same as was shown ( model house layout especially the windows)
- Lorelei Q.
- Verified HomeBuyer
- December 14, 2022
- Las Vegas, NV
Make sure that the lay out, design and the type of windows are the same as what u purchased!! I was made to believed that the house I purchased was the same and exact layout with all the right windows installed but no one informed me ahead of time why the windows was not the same as the house was being built.They changed the windows into a horizontal design instead of vertical ones!!
Lennar responded:
Hi Lorelei, thank you for sharing your experience with us. If there is ever anything our team can do to help out, please do not hesitate to reach out at lennarcares@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Terrible Experience
- Tai H.
- Verified HomeBuyer
- August 25, 2022
- North Las Vegas, NV
Terrible home buying experience. Communication was terrible, little to no follow up. The mandatory inclusion of solar panels was not clearly communicated what the process for set up is and has not been resolved months after closing. Amenities were not fully completed and still unresolved after closing, kitchen water filter and internet equipment were not set up nor will Lennar correct the problems. The Ring system was not the same as the one in the model home. Overall this was a terrible experience and would not purchase from Lennar again. I will be filing a complaint with the Better ...
Lennar responded:
Hi , thank you for sharing your detailed review. We are sorry for any issues you have experienced with communication and follow-up, as well as any missing or incomplete items. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
workmanship & materials
- Dave M.
- Verified HomeBuyer
- January 13, 2022
- Pahrump, NV
Not responsive to quality of workmanship and materials.
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Lennar in Nevada is not that great.
- Michael M.
- Verified HomeBuyer
- December 14, 2021
- Henderson, NV
DO NOT BUY homes built by Lennar especially In Nevada. The materials are low quality. They rushed our home as a final product. We are having too many issues with the home after we moved in. Their staff, workers, everyone is unprofessional. I regret buying a brand new home from them. Reconsider other builders in the area. This is our third experience buying a brand new house and they are below standard compared to the other 2 experiences we had.
Lennar responded:
Hi Michael, thank you for this review. We want to apologize for any disappointment you have experienced due to the quality of your home and communication from the local team. If you have anything outstanding in which we could help, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Extremely poor communication, professionalism
- Michael A.
- Verified HomeBuyer
- July 13, 2021
- Las Vegas, NV
From beginning to end Lennar made it difficult throughout the process. If I needed something done, it was always my responsibility to reach out and ask a Lennar member to complete the task. Poor workmanship across all household items has forced us to see the warranty department no less than 12 times and counting. The work was rushed and it shows.
Lennar responded:
Hi Michael, thank you for your review. We would like to apologize for any frustrations you experienced with communication and the disappointment you expressed for the workmanship in your new home. If there is anything we can do to assist, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Who knew a brand new home could have so many problems.
- Anonymous
- Verified HomeBuyer
- June 21, 2019
- Las Vegas, NV
So many issues. The entire process seemed rushed and unplanned. Not sure if this is how every new home buying experience is, but I would not purchase from Lennar again.
Lennar responded:
We appreciate your feedback and are sorry to hear that you had an unsatisfactory experience. Please send an email to us at corporatecustomercare@lennar.com with any outstanding items you would like us to review. Thank you.
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Dream home purchase became a nightmare...
- Justin F.
- Verified HomeBuyer
- June 18, 2019
- Las Vegas, NV
Our dream home purchase was the worst purchase experience of our lives, thanks to Lennar's quite unimaginable levels of ineptitude. No commitment to quality whatsoever at any stage of construction. No apparent desire to stick to deadlines. I, the home owner, seemed to be in charge of quality control - if I didn't catch it no one did. No commitment from upper management to make things right. I pleaded for help so many times, and just failure after failure ensued. No one from management ever even called or reached out to apologize for the incompetence. That's what you get for an $850K ...
Lennar responded:
Hi Justin, we are very sorry to hear about your experience with our Las Vegas team. If you would please send a message to corporatecustomercare@lennar.com, we will review your concerns to see how we can assist.
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Worst buying experience of my life
- Terry K.
- Verified HomeBuyer
- October 10, 2024
- Las Vegas, NV
Every aspect of buying a Lennar home was met with a challenge, and even once moved in, there are still issues and challenges. From initially trying to view the home at an advertised open house where there was actually no open house at all, to dealing with the completely incompetent lender which made mistake after mistake on the paperwork and their communication was awful, to the blue tape walk thru where there was a ton of items that needed to be "fixed" such as paint, grout, cabinet fronts, appliance issues etc, that were only half completed on the final walk thru and so we are still ...
Lennar responded:
Thank you for sharing your experience with us, Terry. We sincerely apologize for the challenges you faced during your homebuying journey.
We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lemon
- Thomas Andrew G.
- Verified HomeBuyer
- July 12, 2024
- Henderson, NV
Very bad quality of drywall. There are seem lines all throughout the house. Paint job was poorly done. Customer service is overwhelmed. Regret purchasing this product.
Lennar responded:
Thank you, Thomas, for sharing your feedback about your home with us. We apologize we have not met your expectations. Please do not hesitate to contact us for any questions or warranty-related issues. You can easily submit a request online through your Lennar Account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Terrible experience and will never buy Lennar again
- Anonymous
- Verified HomeBuyer
- June 06, 2024
- Las Vegas, NV
Experience was terrible and will never buy Lennar again
Lennar responded:
We are sorry to hear that your purchasing experience was not up to your expectations. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Sincerely,
Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Half finished - no responses
- Jeffery W.
- Verified HomeBuyer
- May 24, 2024
- Las Vegas, NV
I've had a few issues that nobody can address and I'm getting tired of reaching out. Crap quality
Lennar responded:
Good afternoon ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
. I heard from them when it was time to sign.
- Sully K.
- Verified HomeBuyer
- May 17, 2024
- Las Vegas, NV
Not customer service at all in any department. The materials and accessories that they used are the cheapest . I saw the blinds that they put in a $750.000 house at Walmart for $15.00 . Chrome fixtures the cheapest. We knew what we were buying but we didn’t realize how bad it was.
Lennar responded:
Good morning Sully,
We are sorry to hear that your home does not meet your expectations. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar Disappointment - Look Elsewhere
- Anonymous
- Verified HomeBuyer
- August 20, 2023
- Henderson, NV
Will never buy another subpar product from Lennar. Poor quality, poor construction, poor execution. Don’t fall for the trick that everything will be fixed post closing. Walk away or trust me don’t get involved in this fiasco. Talked with 3 neighbors who experienced the same issues. This is just plain poor business practice and flat our wrong. Do yourself a favor and avoid this company; wish I did.
Lennar responded:
We appreciate you for sharing your feedback with us. We would like to express our sincere apologies for the frustration you experienced. If there are any unresolved issues or if we can be of any help to you in the future, please do not hesitate to reach out to us at LennarCares@Lennar.com. We will gladly follow up with you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Horrible.
- Lisa N.
- Verified HomeBuyer
- August 15, 2023
- Henderson, NV
Too long to txt.
Lennar responded:
Dear Lisa, We are truly sorry to hear about your negative experience. If there are any particular items that you would like us to follow up on, please do not hesitate to contact us at LennarCares@lennar.com.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worst experience ever
- Jesus R.
- Verified HomeBuyer
- July 25, 2023
- Las Vegas, NV
The worst experience I’ve had unprofessional, not communicative, leaving there customers in the dark with. I information. Would not have purchased a property with lennar if it wasn’t my only and last option
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Patricia
- Patricia S.
- Verified HomeBuyer
- July 21, 2023
- Henderson, NV
Lennar really dropped the ball on this community called Terra Bella in Henderson NV. I made the mistake of purchasing a second floor unit, in a 3 story building. Due to poor, cheap construction, every time the people above me walk across the floor, I hear it. This goes on day, and night. Obviously, there is no buffer between the floors. I have lived in a high rise before, and never have experienced anything like this. The GE appliances are so cheaply manufactured, noisy, and nothing any person in their right mind would purchase. Even the GE rep came out, and said, yes, this is how they are ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Only thing guaranteed is a headache
- Bryan P.
- Verified HomeBuyer
- May 01, 2023
- Las Vegas, NV
I would advise people look to other builders. Lennar is a joke, the salesman destroyed any hope I had and refused to meet us. When we closed I basically demanded he not show up to hand us our keys. The construction manager is nice as hell and very responsible but always running around having to put out fires from the crappy work these subcontractors do! If you see a Lennar sign… keep driving! Don’t stop and look and end up loving the area and home… because dealing with these clowns is not worth it.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Stacey
- Stacey C.
- Verified HomeBuyer
- November 15, 2022
- Las Vegas, NV
Beware!!! First day I moved in I had a water leak and had to have a wall in my bathroom removed to dry out. Since I have moved in I have opened approximately 10-12 cases and only 2 have been resolved. The workmanship is awful. If you even consider buying from Lennar have an independent inspection.
Lennar responded:
Hi Stacey, thank you for your comments. We are sorry to hear about your water leak. Please send a message to us at corporatecustomercare@lennar.com with your address, and any outstanding items so we can review for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Don't do it!
- Laura C.
- Verified HomeBuyer
- November 08, 2022
- Las Vegas, NV
Where to begin? So many issues and disappointments dealing with Lennar. Found a house and started the loan process in January 2022. Got approved and thought everything was done. Move in date set for late May. Got a call from Alex. our Lennar Loan Officer, in March to resubmit everything. He was impatient, offered no explanation and surprisingly rude. He seemed so nice and helpful back in January. Every week I was asked to submit something else even though I was assured nothing more was needed. This went on for two long months. Finally finished the loan process a second time and was ...
Lennar responded:
Hello Laura and thank you for this detailed review. We are sorry for the poor experience you have faced with the purchase process and the issues you experienced in your first few months of ownership. If there are any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
worst experience, no integrity, lousy workman ship
- Robert W.
- Verified HomeBuyer
- November 08, 2022
- Henderson, NV
dishonest, don't no the word truth, had I known up front what kind of company this is I would NEVER completed the purchase. Ethan is the master of misinformation and Lori is USELESS. Just highly unsatisfied
Lennar responded:
Hello Robert and thank you for your feedback. We are sorry to hear about your experience. If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Trustworthiness
- Leonardo F.
- Verified HomeBuyer
- October 24, 2022
- Las Vegas, NV
No words to describe how disappointed we are with Lanner. Delays over 90 plus days, no communications at all from any office , sale or builders, if any then was at last minute like day before closing.... like ups your closing just move to the next month ... your mortgage Lennar as well did not have any clue when is closing.... same day they calling congratulating me for next day closing then few min after another call sorry closing is not happening , delay for another reason. Blue tape walks were joke, nothing were fix right or at all, power to building ups I had to personally make calls ...
Lennar responded:
Hello Leonardo and thank you for your detailed review. We are sorry for any issues you experienced during the purchase and closing of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Closed Six Weeks Ago and Still Not Finished
- Anonymous
- Verified HomeBuyer
- October 18, 2022
- Las Vegas, NV
The home is still incomplete, my exceptions list is still open, and it's been over a month and a half since I closed. It feels like the warranty period is really there so Lennar can finish the house. I have a dip in my floor and was told it's within tolerance so there's nothing they can do. There have been issues with paint, concrete, baseboards, and more just to name a few. Let's just say I'm disappointed with who I thought was ranked Las Vegas's number 1 homebuilder.
Lennar responded:
Hello and thank you for sharing your detailed review. We are very sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
A builder that don't care about building a quality home
- Tsu W.
- Verified HomeBuyer
- October 18, 2022
- North Las Vegas, NV
I owned a new Lennar home before back in 2007 that's why i bought again with you Lennar, but now the quality is worst than a KB home. You can hear any conversations from 3 walls separations, meaning, 3 walls of sound proofing and still you can hear. When you flush the toilet and you can hear the water going down the pipes, windows were installed crooked. Use a level for god sake! touch up with pain all wrong shins, flat when it suppose to be glossy and glossy when it supposed to be white. The team that suppose to fix things takes days to reply and weeks to schedule. Even the toilet ...
Lennar responded:
Thank you Tsu for your detailed review and feedback. We apologize for the frustrations you have experienced and outlined above due to quality issues. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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