So many issues. The entire process seemed rushed and unplanned. Not sure if this is how every new home buying experience is, but I would not purchase from Lennar again.

Lennar responded:
We appreciate your feedback and are sorry to hear that you had an unsatisfactory experience. Please send an email to us at corporatecustomercare@lennar.com with any outstanding items you would like us to review. Thank you.

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Dream home purchase became a nightmare...

Justin F.
Verified HomeBuyer
June 18, 2019
Las Vegas, NV

Our dream home purchase was the worst purchase experience of our lives, thanks to Lennar's quite unimaginable levels of ineptitude. No commitment to quality whatsoever at any stage of construction. No apparent desire to stick to deadlines. I, the home owner, seemed to be in charge of quality control - if I didn't catch it no one did. No commitment from upper management to make things right. I pleaded for help so many times, and just failure after failure ensued. No one from management ever even called or reached out to apologize for the incompetence. That's what you get for an $850K ...

Lennar responded:
Hi Justin, we are very sorry to hear about your experience with our Las Vegas team. If you would please send a message to corporatecustomercare@lennar.com, we will review your concerns to see how we can assist.

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

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Who knew a brand new home could have so many problems.

Dream home purchase became a nightmare...