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Lennar

Lennar Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About Lennar.

Read all 830 verified reviews from homeowners that built a new home with Lennar in the Las Vegas area. Las Vegas homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Las Vegas Area

830 Reviews in Las Vegas Area

Star Rating Breakdown

5 ★ 387

4 ★ 143

3 ★ 136

2 ★ 72

1 ★ 92

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.8

Responsiveness 3.9

Lennar in Las Vegas Area

View Homes

Customer Reviews

Who knew a brand new home could have so many problems.

  • Anonymous
  • Verified HomeBuyer
  • June 21, 2019
  • Las Vegas, NV

So many issues. The entire process seemed rushed and unplanned. Not sure if this is how every new home buying experience is, but I would not purchase from Lennar again.

Lennar responded:
We appreciate your feedback and are sorry to hear that you had an unsatisfactory experience. Please send an email to us at corporatecustomercare@lennar.com with any outstanding items you would like us to review. Thank you.

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 1

ENJOYABLE

  • Darren I.
  • Verified HomeBuyer
  • June 20, 2019
  • Henderson, NV

LENNARS TEAM PROVIDE GREAT CUSTOMER SERVICE

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

New home and follow up

  • Anonymous
  • Verified HomeBuyer
  • June 19, 2019
  • Henderson, NV

Follow up fixes/repairs well organized and with few exceptions fixed all item.

Total Score 4

Quality 4

Trustworthiness 5

Responsiveness 5

Dream home purchase became a nightmare...

  • Justin F.
  • Verified HomeBuyer
  • June 18, 2019
  • Las Vegas, NV

Our dream home purchase was the worst purchase experience of our lives, thanks to Lennar's quite unimaginable levels of ineptitude. No commitment to quality whatsoever at any stage of construction. No apparent desire to stick to deadlines. I, the home owner, seemed to be in charge of quality control - if I didn't catch it no one did. No commitment from upper management to make things right. I pleaded for help so many times, and just failure after failure ensued. No one from management ever even called or reached out to apologize for the incompetence. That's what you get for an $850K ...

Lennar responded:
Hi Justin, we are very sorry to hear about your experience with our Las Vegas team. If you would please send a message to corporatecustomercare@lennar.com, we will review your concerns to see how we can assist.

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 1

Could be better in customers benefit

  • Nikolaos M.
  • Verified HomeBuyer
  • June 18, 2019
  • Henderson, NV

Lennar service and all is great. In my opinion the upgrades should be different. Why no money back when not using tiles or carpet. Why not more freedom for upgrades for kitchen. Material use is cheap. Why not full flooring and then place kitchen island. Etc etc. should be a possibility to get discounted on kitchen and pick own kitchen and store. All is made simple for builder. But maybe I am spoiled with how things get done in the Netherlands.

Lennar responded:
Hi Nikolaos, thank you for your comments about your new home. Your feedback about the products in your home is appreciated. If you would like us to review anything for you, please send an e-mail to us at corporatecustomercare@lennar.com.

Total Score 3

Quality 2

Trustworthiness 5

Responsiveness 5