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Lennar Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About Lennar.

Read all 849 verified reviews from homeowners that built a new home with Lennar in the Las Vegas area. Las Vegas homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Las Vegas Area

849 Reviews in Las Vegas Area

Ratings by Category

Overall 3.8

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.9

Lennar in Las Vegas Area

View Homes

Customer Reviews

Excellent!

  • Constance R.
  • Verified Homebuyer
  • July 30, 2024
  • Las Vegas, NV

My experience in my new home purchase was excellent. I had help throughout the entire process, from start to finish. All of my questions were answered and addressed no matter what how simple. Throughout the final walk through all items were addressed. It was a wonderful experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Richard

  • Richard J.
  • Verified Homebuyer
  • July 29, 2024
  • Henderson, NV

Excellent incentives ok awesome home

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

It was good but could have been better

  • Ryan K.
  • Verified Homebuyer
  • July 27, 2024
  • Las Vegas, NV

The agent, Shay, was great and the team inside Lennar was pretty good. Unfortunately, Lennar is plagued with incompetence and cost cutting to the extreme at the top. The purchasing team needs to be updated and the design team needs to refocus on what matters in a successful design. I can understand removing the powder room from the RV garage to cut costs. But there was an opportunity to put tough ins for future for a sink on the back side of the master bath. The windows for the garage were removed, which was a design failure and cut very little overall cost. The door to the back yard was ...

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 4

Melissa was amazing!! Alex and Marlo were great!!

  • Duane L.
  • Verified Homebuyer
  • July 27, 2024
  • Henderson, NV

Melissa, The real estate agent on site was amazing, I’m very grateful for her professionalism and courtesy. I showed up without an appointment on my lunch hour and she treated me wonderful even though she had another appointment showing up she took care of me. She is a valued asset to you are company. Alex was a great lender and was able to get the house closed within 30 days which was pretty impressive. Marlo the gentleman on site showing the property to me during the 30 days and was here for the walk-throughs. Did an excellent job. he’s very thorough and very professional. The craftsmanship ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

3rd Time Lennar Homebuyer

  • Anonymous
  • Verified Homebuyer
  • July 26, 2024
  • Henderson, NV

I am a 3rd time Lennar homebuyer and I would not purchase from anyone else here in the Henderson/Las Vegas area. Lennar has a team of people that navigate you through the homebuying process. From the 1st walkthrough of the model to the final 1 year warranty process on your closed home, everything is done well. The number 1 reason I choose Lennar is that they are generous in their all-included home items, rate buy-downs, and negotiations on standing inventory are fair. They want to sell you a home and you want to buy one. Win/Win

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Issues.

  • Lawrence C.
  • Verified Homebuyer
  • July 25, 2024
  • Las Vegas, NV

Overall Homebuying Experience was ok. Quality of workmanship & Materials are OK. After living in the house for almost 2 months, I have noticed several things that need attention. I have had a couple of Issues that needed attention sooner then later with electrical and HVAC issues. They were resolved quickly. I trust the other things that need attention will be addressed quickly when i submit my list. Value for the price paid was fair for the current market. Everyone wants a "BETTER" price. It is only money. the overall design of the house fits my needs. that is priceless. I would ...

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Jamie was excellent as our salesperson! Sheri excellent as lender!

  • Katherine L.
  • Verified Homebuyer
  • July 22, 2024
  • North Las Vegas, NV

These 2 ladies were who helped us the most. Both went above and beyond to make our buying process simple timely. They were very informative and kind at the same time. Hard to find these days. Once the purchase was finished, Eddie has been most helpful in resolving any issues with repairs.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

What a joke. Days wasted waiting on repairs

  • Brian A.
  • Verified Homebuyer
  • July 22, 2024
  • Henderson, NV

Drywall and paint were absolutely horrible throughout the home. If builder rep would have walked the home prior to 1st walk with homeowner and address these issues then maybe this would have been a better home buying experience. Closing was moved up to morning with 2nd walk scheduled in afternoon after close. Many issues from 1st walk not fixed. After 2nd walk issues were turned over to Warranty division where I worked with Jude to get my list of items fixed. I got tired of being told some of the paint items were “homeowner maintenance” issues. Same items not fixed from 1st walk, ...

Total Score 4


Quality 1

Trustworthiness 1

Responsiveness 2

Wonderful experience

  • Franco G.
  • Verified Homebuyer
  • July 22, 2024
  • Henderson, NV

The whole process was fast, all the staff were very friendly and attentive, when was the closing day everything in the house was perfect, beautiful appliances great spacious bedrooms, bathrooms etc. we loved it. Just we can’t wait for the pool be ready and the amenities. Thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

The builder has yet to complete the items pointed out by purchaser during walk through.

  • Anonymous
  • Verified Homebuyer
  • July 21, 2024
  • Henderson, NV

After purchasing, I've made several calls to Lennar folks requesting information, guidance or touch up paint. All calls have remained unanswered. I'm extremely disappointed with this company.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Incredibly Efficient and Professional Buying Experience

  • Waimun W.
  • Verified Homebuyer
  • July 21, 2024
  • Las Vegas, NV

From start to finish, we are very pleased with our purchase experience. The initial contact was professional; our rep listened to our wants and needs and worked with us to find the home we wanted. We wanted our choice of elevation and location above all else so we opted to skip using our own realtor. I can absolutely say the Lennar sales rep helped us into the right deal where we have truly feel we got a good deal. The design center was a breeze to work with. Our requirements were simply to get the flooring and cabinets we liked. That could not have been easier. We used Lennar to ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Review

  • Jonathan A.
  • Verified Homebuyer
  • July 20, 2024
  • Henderson, NV

Overall experience was good. A little disappointed regarding some items that were not explained properly during the process, specifically the marketing of the property compared to what was delivered (square footage and covered balcony patio).

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5

Lennar was not a great experience

  • Steven B.
  • Verified Homebuyer
  • July 20, 2024
  • Las Vegas, NV

When we showed up to view the home before we bought the Lennar agent did not even know which house we were looking at on the street or what was included in the property. Then she was high pressure to sign a contract that night even though we had sent in our deposit. She never mentioned the 7 day right to cancel, not that we were looking to cancel but since she didn't know much about the community, we wanted to review some things. The lender was even worse. So many times when things were questioned, the answer was wrong. I asked about holding title in trust and was told VA doesn't ...

Lennar responded:
Thank you Steven for taking the time to share your experience. We are sorry to hear that your Homebuying experience was not up to your expectations. We hope that moving forward your Homeowner's experience journey is a much better one. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.

Total Score 1


Quality 2

Trustworthiness 3

Responsiveness 4

Lennar has great people, build great homes and they stand behind their work!

  • Todd A.
  • Verified Homebuyer
  • July 20, 2024
  • Henderson, NV

To a person, sales, experience center (where you pick finishes), escrow, construction, service and maintenance, every person we worked with was terrific. Lennar clearly has built a strong culture focused upon service and integrity. Did everything go perfectly? No as that is impossible when you consider all the complexities… but what differentiates great companies is how they behave when there is an issue and I can say with full confidence that Lennar steps up and does the right thing. Super happy with the Lennar team we worked with!!!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

MJ - Construction Manager

  • Andrew L.
  • Verified Homebuyer
  • July 20, 2024
  • Las Vegas, NV

MJ was amazing. She was very genuine and very efficient. She was ready with anything I needed and explained everything extremely well. She is a jewel to the Lennar family. I nicknamed her "the Mayor" since she knew everything, everyone, and was really readily available for anything I needed. I would say she is your MVP when it comes to a new homeowner experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

very nice and very professional

  • Anonymous
  • Verified Homebuyer
  • July 20, 2024
  • Henderson, NV

very nice and very professional

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lisa

  • Lisa R.
  • Verified Homebuyer
  • July 16, 2024
  • Henderson, NV

Was not the best experience with the mortgage, multiple issues and this isn't my first home. It's my 7th. WAY to many people to deal with and communication was a challenge at best. Quality is ok, but the crew that does the finish work not so great. Have found multiple finishes that are mediocre. They seem to be more concerned about getting them to completion rather than Quality.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Horrible Closing

  • John G.
  • Verified Homebuyer
  • July 13, 2024
  • Henderson, NV

The closing experience was the worst. Lennar Mtg had my initial information 5 weeks ahead of closing - they asked for multiple docs sometimes twice, they failed to forget we had an out of state signing and it took several calls and support from others outside of Lennar to get the closing completed. Lennar knew we had closed and had movers coming to deliver and they acted like it was no big deal until there was pressure and then the closing day was a mess- didn't receive my front door code until 5pm and then it didn't work. And we didn't even have a garage door key pads or a packet at the ...

Lennar responded:
Good afternoon John,

Thank you for sharing your feedback. We are sorry to hear your closing experience was not the best, and are glad to hear that moving forward, you have had a good experience with Customer Care.

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 3

Great Experience

  • Michael K.
  • Verified Homebuyer
  • July 13, 2024
  • Las Vegas, NV

Over all my experience was very smooth, I put in with Lennar for pre-approval for a loan on Sunday on Monday i found the home i wanted to look at and on Tuesday i put my offer in. The Pre approval for a loan made it very easy every one involved were very nice and answered all question quickly.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

The worse home buying experience!!!

  • Anonymous
  • Verified Homebuyer
  • July 12, 2024
  • North Las Vegas, NV

The worse home buying experience of my entire life!!

Lennar responded:
Good afternoon, we appreciate you taking the time to share your experience, we are sorry to hear it has been the worst home-buying experience of your life. We hope that moving forward, we can change your sentiment to a more positive one. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Great Experience

  • John T.
  • Verified Homebuyer
  • July 12, 2024
  • Henderson, NV

From start to finish, the best home buying experience I have ever had!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ralph and Anne

  • Anne M.
  • Verified Homebuyer
  • July 12, 2024
  • Las Vegas, NV

There are no towel racks or linen closets; don’t understand considering the price we paid. Air conditioning doesn’t seem to work properly; there is no garage door to the back yard and no Windows in the garage doors making the garage space dark. Don’t like being required to have the solar system and it is under powered. The front doors are cheap and the inside paint is cheap. We love our Lennar sales person Daniela Bell though!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Lemon

  • Thomas G.
  • Verified Homebuyer
  • July 12, 2024
  • Henderson, NV

Very bad quality of drywall. There are seem lines all throughout the house. Paint job was poorly done. Customer service is overwhelmed. Regret purchasing this product.

Lennar responded:
Thank you, Thomas, for sharing your feedback about your home with us. We apologize we have not met your expectations. Please do not hesitate to contact us for any questions or warranty-related issues. You can easily submit a request online through your Lennar Account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

DISAPPOINTED with Sales, Mortgage and Title

  • Lucia G.
  • Verified Homebuyer
  • July 12, 2024
  • Henderson, NV

Disappointed is the nicest word I can use. Maryanne in sales couldn't answer any questions; Alex in mortgage started out fine but then wouldn't respond to voicemail or emails; Title called on a Sunday night and said we had to sign on Monday (because apparently we don't have jobs or lives). Courtney who did our walk was amazing. She was proactive, thorough, and professional. Paul who met with us about our warranty was also great; very knowledgeable and helpful.

Lennar responded:
Thank you, Lucia, for your feedback regarding your Homebuying experience. We understand you could be feeling disappointed, and we sincerely apologize for that impression. We take pride in providing excellent customer care, and we want to ensure you have all the support you need. We appreciate your kind words for Courtney and Paul. For any questions or warranty-related issues, please submit a request online through your Lennar Account. This online portal ensures your request is documented, prioritized and addressed promptly. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Loner times for response. Communication with title group

  • Romulus D.
  • Verified Homebuyer
  • July 12, 2024
  • Las Vegas, NV

Not super happy may choose another builder next purchase

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 4