Lennar Reviews in Reno, NV

Have not lived here long enough to critique response to builder issues

A faulty installation of the dishwasher flooded our kitchen on 9/26. A contractor had to come in to rip off, dry and clean the floor boards plus remove the damaged cabinets. We were forced to stay away for 11 days. After over 2 months, the floor and cabinet replacement still has not started because the materials have not been delivered. Really? How was the logistics planned to have such a long lead time?! Our next door neighbor also had a faulty installation of the wash machine and their laundry room and living room were flooded, too. Talking about the quality of work, I really can offer any positive feedback. Furthermore, Lennar is supposed to reimburse my hotel and meal expenses during the 11-day period. It has been 2 months and I have not received anything. This is not the behavior of a responsible organization. Lennar is still aruguing about reimbursing me for the additional utility expenses we incurred during the 11 day cleaning period. This is the extra expense to correct Lennar's mistake so why is the company trying to pass the buck? ... More

You need to hold you sales person feet to the fire the will tell you anything to get the sale. Including just fill the application in briefly don’t save yourself a headache fill it out completely!!! And be ready for sales pressure. And they don’t stop showing your house once you give them the deposit they continue showing your home until right before the cleaning for closing. Make sure you take pictures of the items noted in walkthrough as they won’t fix them all.

From the buying of the house to moving in with so many issues the house looks nice on the outside but that’s it and even then I still have to fix things if I ever buy a new house again it will not be with Lennar

We bought from another state. The entire process was easy. The staff are top level & very nice. It's been a great experience.

The lending process went very smoothly and fast. We love our home but we experienced a lot of poor workmanship in the quality of the home. It took over a month to address all of the repairs that needed to be done.

Available to answer questions every step of the way. Organized and professional. Friendly.

Excellant. Sales Staff, Escrow, Any repairs after close, "Accommodating".

The whole process went extremely well. Jeannie and Monica were so helpful and knowledgeable.

Great buying experience. However after finding things that need to be repaired ,the repair process has been very slow and frustrating. I wish they would be understanding and more efficient (faster) making the minor repairs.

I was very happy with the entire process!! Thanks

The few problems we have have been addressed and resolved very quickly. We have been very satisfied with our new home and all or the Lennar staff we have asked for assistance and information.

Homebuying process was easy. I was not happy being int the middle of a cost cutting effort from Lennar. Originally told the house would come with (and was on all marketing materials including website) Wifi Mesh Network, Water Sensor, Ring Alarm, and other great items but it did not show up on the final transaction. I missed it on the documents I signed and it could not be honored. Not super thrilled spending over half a million dollars on a house and it does not include any ceiling lights in any room, the living room, and even the master bedroom! Need to run lamps everywhere. Getting the house is plagued with issues. The big one is HVAC which the heater didn't work upon moving in so they fixed, now it has heated up and the AC doesn't work which they just fixed today. Dishwasher drain line was not installed and just random quirks with door alignment, loose toilets, show knobs loose, towel rack fell off, floor board trim coming up, network/coax jacks on the wall not connected at all (just faceplate), network box shoved in and had to get re-installed/cut, etc. Tried starting dishwasher today and its erroring out, so dealing with that now. I'm hoping nothing else. Spenser has been good for support. Still wish I had a flawless Lennar experience. Sadly my parents had the same Lennar experience in a different state. My position is a Quality Operations Manager and while I think I have a particular eye, I don't think I was being picky on any of these flaws. The house even had the wrong number displayed on the home as it was the same as my neighbors, so that was changed. ... More

As a first time home buyer, I had some pretty scary anecdotes from others in their first home buying process. I thought overall, that Lennar made the process pretty straightforward and was not too hard to manage. They did make attempts to scare us with 'additional charges' for each day our private lender was late on escrow closing. This didn't happen but the one comment made me as a first time home buyer, a little scared of things that were completely out of my control. There was one borderline minor/major issue that needed to be fixed within the home but the QC guy Jeff was absolutely fantastic at making sure that it was fixed quickly, and effectively. I have been very impressed with Jeff and the Quality team on helping us get some of the defects fixed. ... More

Very professional and experienced in sharing information and answering all questions. They are genuinely interested in assisting you with positive thoughts and keeping you in communication. I would highly recommend them to my friends and family. Thanks Mark

I would buy another property from Lennar!

The sales person was the rudest person I ever had to deal with. She’s been fired from Norm. A lot of other housing developments. She is very rude and condescending.

We worked with Angela at Mills Creek and she was so patient and helpful. She encouraged us just to prequalify and see what we can afford. Well sure enough we qualified for the house we had been looking at, and then came the Mortgage team, who were amazing. The whole process so easy, We had a thorough walk through with Jeff, and EVERYTHING was explained to us clearly. Anything that needed fixing was fixed. I highly recommend Lennar Homes. They are beautiful and lots of upgrades as part of the home.

As far as large builders go, in our opinion Lennar is still one of the best. They offer a quality home and lovely designs, creating very pretty subdivisions,

Great service and help to make the home buying experience very easy.

The buying experience went well from the sales person to the loan people, to the site superintendent. It would have been nice to use a larger size DG or rock in the front yard though. The DG is more like sand and gets everywhere.it would have also been nice to get a set of plans for the house, if not paper a PDF.

I'm very happy with the purchase of this house

Every Lennar Team member that I dealt with doing my home buying experience was very professional and pleasant to work with. If I had any questions along the process they were there to answer them for me. They tried to make my buying experience as seamless as possible. Great team to work with. If anyone is looking to buy a home consider Lennar Homes.

We have advised several friends to look into Lennar homes and why we love ours

the sales staff was great. You kept all you promised in the selling process. Your escrow gave minimal updates. The walk thru was friendly and thorough ,however the few problems 2 that remained were not taken seriously. Overall for a big corporation you did great.