Lennar Reviews in Reno, NV
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Reno Homeowners Have to Say About Lennar.
Read all 219 verified reviews from homeowners that built a new home with Lennar in the Reno area. Reno homeowners have rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Reno Area
View Homes
Customer Reviews
Lennar - Tricia and her crew really rock!
- James M.
- Verified HomeBuyer
- April 12, 2021
- Reno, NV
Tricia and her crew really rock! We met both the superintendent and the foreman both guys spending time with us answering questions, spending time making the whole experience great. Thank You!
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
Working with great people
- Evelyn S.
- Verified HomeBuyer
- April 07, 2021
- Carson City, NV
We are first time home buyers and they made it fun and easy. Thank you Lennar
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Process was organized.
- Richard B.
- Verified HomeBuyer
- April 07, 2021
- Sparks, NV
Process was organized. Staff knowledgeable. Questions answered promptly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - The quality of workmanship and materials left a lot to be desired.
- Anonymous
- Verified HomeBuyer
- April 03, 2021
- Dayton, NV
The quality of workmanship and materials left a lot to be desired. Especially the cabinet drawer slides were cheap and the builder refused to replace them with with better slides. The rest of the things that needed to be corrected were fixed to my satisfaction. Overall the house is beautiful.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Sakes team
- Jodi P.
- Verified HomeBuyer
- March 31, 2021
- Sparks, NV
Jennifer Myers- was great to work with and extremely helpful. She made the experience very easy and smooth
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The one that stood out was the quality of how they value customers especially sales department and loan department.
- Victor P.
- Verified HomeBuyer
- March 31, 2021
- Sparks, NV
This will be my third time buying a home and this is by far is one of the exceptional home builders out there. Definitely recommend to family and friends if they are in the market to purchasing a home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Unresponsive.
- Anonymous
- Verified HomeBuyer
- March 31, 2021
- Sparks, NV
After buying our home, we have had several issues with setting up the Next Gen features. Lennar has been either unwilling or unable to help us resolve these issues, and now, almost 5 months later, the issue STILL isn’t resolved and we are having to pay someone else to come fix it. Our multiple calls to lennar go unreturned and it is frustrating.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
First time Buyer
- Steven M.
- Verified HomeBuyer
- March 31, 2021
- Reno, NV
Value was controlled by market, second visit to look at floor plans the price jumped 10k over a one week period (new quarter apparently). All homes are skyrocketing in price though due to demand and lack of availability in the open real estate market. But not having to haggle / bid over price was priceless. Lennar used quality products, and a few of the upgrades where a nice touch. The sales team was great, Sarah & Paige were responsive, flexible and were very much not the pushy type. Scheduling was easy and they worked with my availability to accommodate whatever I needed. Personable and ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Raquel has been amazing at helping us get our new home together!
- Stephanie L.
- Verified HomeBuyer
- March 31, 2021
- Sparks, NV
Raquel has been amazing at helping us get our new home together!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Both Jennifer’s in the Homestead office were excellent to work
- Elizabeth T.
- Verified HomeBuyer
- March 31, 2021
- Sparks, NV
Both Jennifer’s in the Homestead office were excellent to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Paige and sarah were excellent
- William L.
- Verified HomeBuyer
- March 31, 2021
- Reno, NV
Due to construction delay we haven't moved in yet.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Integrity of developer.
- Anonymous
- Verified HomeBuyer
- March 31, 2021
- Reno, NV
Very bad experience. Worst experience in the purchase of a brand new home ever. If we had known ahead of time we would have passed. Last minute changes that cost us a fortune.
Lennar responded:
Hello, thank you for sharing your experience. We apologize for the frustrations you have expressed with your new home. If you would like us to follow-up on any outstanding items, please reach out to us as corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 5
Lennar - Excellent responsiveness to all issues.
- Karen D.
- Verified HomeBuyer
- October 23, 2020
- Sparks, NV
Excellent responsiveness to all issues. Lennar makes the home buying process very smooth.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Terrible workmanship and delivery
- Glenn H.
- Verified HomeBuyer
- October 01, 2020
- Carson City, NV
The house wasn't ready to move in to. Paint on carpets, custom cabinets bowed, drawer fell off, dust and dirt in paint of base boards and trim, closet doors rubbed each other scrapping paint... our "celebration day" was such a disappointment we went looking for another home, so mad and disappointed.
Lennar responded:
Hi Glenn, thank you for taking time to share your experience. We want to apologize for the frustrations you have outlined, including the craftsmanship of your new home. Please reach out to us directly at corporatecustomercare@lennar.com with any additional details you would like to provide, so we can follow up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
Lennar - Very unhappy home owners.
- Elda E.
- Verified HomeBuyer
- September 08, 2020
- Sparks, NV
Very poor responses from the site foremen. Tom and Larry have e poor follow through.Very unhappy that we purchased with Lennar
Lennar responded:
Hi Elda, thank you for taking the time to share a review. We apologize for the communication issues you experienced. Please reach out to us at corporatecustomercare@lennar.com with any additional information you could provide, so we can review and follow-up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Could be better
- Amie D.
- Verified HomeBuyer
- April 26, 2020
- Sparks, NV
With as many push backs to the move in date that we had we expected better quality. Our cement in the back and front porch are stained with paint, the paint in itself was not done well either. There are dark paint splotches from the trim all over the lighter paint on the exterior. Once moved in the interior was not very clean either. We were told we could just purchase cleaners to get stains out, if we wanted them out.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Friendly,knowledgeable, Great Quality
- Donald M.
- Verified HomeBuyer
- April 21, 2020
- Carson City, NV
BUY Lennar
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Disappointed
- Abel C.
- Verified HomeBuyer
- March 25, 2020
- Reno, NV
Not happy with entire process of purchasing new home. Last time I will buy from lennar.
Lennar responded:
Hi Abel, thank you for your feedback about your new home. We are sorry to hear that you had an unpleasant experience. Please email us at corporatecustomercare@lennar.com with any additional details you'd like to share, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Need work on customer service after purchase/move in.
- Keith A.
- Verified HomeBuyer
- March 25, 2020
- Sparks, NV
The purchasing portion of our home buying experience was amazing. Tina Mondragon is exceptionaly nice and caring. This is our 2nd Lennar home becasue of Tina. She was just as excited to help us purchase our second home as she was with our first. Tina is always a pleasure to see in the new home office and is very helpful on giving us any information that we need. We have ongoing issues not completed from our closing walk-throughs back in OCT 2019. Such as, scrached and dented cabinets, chips in the granite counter tops, stress crackes in drywall. No one had contaced us for a 30 day walk ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Lennar - Customer service have been great.
- Nina G.
- Verified HomeBuyer
- March 24, 2020
- Carson City, NV
Customer service have been great.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Roger is amazing!
- Joanna C.
- Verified HomeBuyer
- March 24, 2020
- Reno, NV
I would like to recognize Roger for doing an outstanding job! He is professional and always helpful.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
finish work
- Brad S.
- Verified HomeBuyer
- March 24, 2020
- Dayton, NV
Poor quality of finish work and materials. Carpet seams show and nap goes in opposite direction. Tack strip nails come up through carpet( don't walk bare foot). Cabinet quality very poor and counters had 1/2" gaps at cabinets. Repairs were just cover-up, not repair.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 3
New home
- Robert E.
- Verified HomeBuyer
- March 18, 2020
- Sparks, NV
Good service and explanation was received by all. Even follow-up questions were answered quickly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent
- Amparo L.
- Verified HomeBuyer
- March 17, 2020
- Sparks, NV
Great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I love my new Lennar home.
- Jennifer C.
- Verified HomeBuyer
- March 17, 2020
- Sparks, NV
So much that I love about my Lennar home was included! Tankless water heater, beautiful white cabinets, granite countertops, even my Ring doorbell was included. Very happy I made the decision to buy after years of renting.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.