Lennar Reviews in Reno, NV
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What Reno Homeowners Have to Say About Lennar.
Read all 179 verified reviews from homeowners that built a new home with Lennar in the Reno area. Reno homeowners have rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar
has 4 out of 5 stars in Reno Area
179 Reviews in Reno Area
Lennar in Reno Area
View Homes
Customer Reviews
bad quality,
- Kim S.
- Verified HomeBuyer
- June 28, 2021
- Dayton, NV
bad quality, failure to respond,
Lennar responded:
Hi Kim, thank you for the review. We are sorry to hear about your disappointment with the quality of your home and communication with follow-up. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Very unhappy home owners.
- Elda E.
- Verified HomeBuyer
- September 08, 2020
- Sparks, NV
Very poor responses from the site foremen. Tom and Larry have e poor follow through.Very unhappy that we purchased with Lennar
Lennar responded:
Hi Elda, thank you for taking the time to share a review. We apologize for the communication issues you experienced. Please reach out to us at corporatecustomercare@lennar.com with any additional information you could provide, so we can review and follow-up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Disappointed
- Abel C.
- Verified HomeBuyer
- March 25, 2020
- Reno, NV
Not happy with entire process of purchasing new home. Last time I will buy from lennar.
Lennar responded:
Hi Abel, thank you for your feedback about your new home. We are sorry to hear that you had an unpleasant experience. Please email us at corporatecustomercare@lennar.com with any additional details you'd like to share, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Still waiting for repairs
- Elizabeth C.
- Verified HomeBuyer
- October 03, 2019
- Sparks, NV
I have filled out 2 customer care complaints with lists of things that still need to be fixed over the last 2 weeks. I have received no calls or emails regarding the lists. Everytime I fill out a form I get an email stating someone will be in contact within 48hrs, yet I received nothing.
Lennar responded:
Hi Elizabeth, thank you for sharing these comments about your experience. We are very sorry to hear about the difficulties you described in having items addressed. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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