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Lennar Reviews in Mercer County, NJ

What Mercer County Homeowners Have to Say About Lennar.

Read all 14 verified reviews from homeowners that built a new home with Lennar in the Mercer County area. Mercer County homeowners have rated Lennar an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4.3 out of 5 stars in Mercer County Area

14 Reviews in Mercer County Area

Star Rating Breakdown

5 ★ 7

4 ★ 4

3 ★ 3

2 ★ 0

1 ★ 0

Ratings by Category

Overall 4.3

Quality 3.6

Trustworthiness 4.2

Value 3.7

Responsiveness 4

Lennar in Mercer County Area

View Homes

Customer Reviews

Most responsive builder

  • Gloria B.
  • Verified HomeBuyer
  • April 17, 2024
  • Titusville, NJ

I have purchased new homes from every known brand builder . I must say this has been a wonderful experience in the home any any very minor items that may come up. Sales and construction has been so responsive and kind. I highly recommend Lennar way surpasses other builders in their customer care.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - House design is great, and quality of work is great.

  • Mei J.
  • Verified HomeBuyer
  • October 05, 2021
  • Lawrence Township, NJ

House design is great, and quality of work is great. The whole process or purchase is smooth and easy. It is a pleasant experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - Everyone was very kind and quickly responded to my questions

  • Donna M.
  • Verified HomeBuyer
  • March 31, 2021
  • Lawrence Township, NJ

Everyone was very kind and quickly responded to my questions or issues but also maintained their professionalism

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very communicative and responsive - even after sale

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Lawrence Township, NJ

Only been here for 2 months so no long term feedback yet. Sales and site team helpful and friendly. Building will continue for a while so site manager very accessible and promptly fixed a few small things

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Lennar - Very good happy with mostly everything workmanship in some areas

  • John P.
  • Verified HomeBuyer
  • October 06, 2021
  • Lawrence Township, NJ

Very good happy with mostly everything workmanship in some areas could be better more attention to detail the doors could be better

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Home buying experience

  • Rabia A.
  • Verified HomeBuyer
  • September 11, 2024
  • Titusville, NJ

Lennar sales office provided excellent customer service and were extremely supportive, collaborative, and patient with our queries and last minute closing issues. We were aware of the contractor grade quality of the materials used. Construction manager is very responsive and addresses the issues promptly. Overall, good experience. Thank you!

Total Score 5


Quality 2

Trustworthiness 5

Value 3

Responsiveness 5

Recent Homebuying Experience with Lennar

  • Koray O.
  • Verified HomeBuyer
  • February 07, 2024
  • Titusville, NJ

My recent purchase of a Thompson collection worked out great in terms of purchasing process, documentation and financing. The moving in process was quick and efficient with about 2 months of delivery time after my signature. However, I feel like I was a bit rushed with the homeowners orientation and closing. There were some of the interior details that needs fixes and touch ups that I quickly ignored because I didn't want to take too much time to prolong the process. However, I'm only noticing the team is very slow to the responsiveness of the issues and trying hard not to perform any fixes ...

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Initial review Sep.16.2024

  • Peter C.
  • Verified HomeBuyer
  • September 16, 2024
  • Titusville, NJ

It is not good that there is not garage door opener on the outside of the garage!

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Fantastic sales person, but less than average Lennar Title

  • Tatiana P.
  • Verified HomeBuyer
  • February 01, 2022
  • Lawrence Township, NJ

We discouraging levels higher than maximum after moving in. Unfortunately, Lennar did not allow to do radon test before pu having. I suggest future homeowners watch radon levels.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

The senior construction manager, Joe, was great upon first meeting, and he followed through a minor issue after I moved in.

  • Anonymous
  • Verified HomeBuyer
  • April 13, 2024
  • Titusville, NJ

Having all the appliances in place upon moving in was nice, and tankless water heater was a bonus since it is installed next to the kitchen on the first floor. Having two separate thermostat between each floor is a nice feature as well. But what was not included were the shower door and bathroom accessories. Also lack of storage space were the negatives. I'd have preferred to pay more with these items included.

Total Score 4


Quality 3

Trustworthiness 5

Value 3

Responsiveness 4

Some paint material are low quality and air condition fan too noisy.

  • Xiankang H.
  • Verified HomeBuyer
  • June 04, 2022
  • Lawrence Township, NJ

Overall experience is good; sells person and team are very responsive; some final assembling jobs could be improved. Most of designs are nice; inside of kitchen cabinets should have all pulled out drawers. Aldo wish have more spaces/storage in laundry room.

Total Score 4


Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

Lennar - Overall good experience but would expect some better workmanship

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Lawrence Township, NJ

Overall good experience but would expect some better workmanship

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Terrible customer care

  • Shari W.
  • Verified HomeBuyer
  • October 29, 2021
  • Lawrence Township, NJ

Everyone and everything is great until the close.

Lennar responded:
Hi Shari, thank you for your review. We would like to apologize for any issues you've experienced with Customer Care. If you have outstanding items requiring attention, please reach out to us at corporatecustomercare@lennar.com, so we can assist. - Lennar Customer Care

Total Score 3


Quality 4

Trustworthiness 1

Value 3

Responsiveness 1

Cheap material used sheetrock. Floor nails are lifted causing foot injuries

  • Bharat S.
  • Verified HomeBuyer
  • November 15, 2024
  • Titusville, NJ

Response time to complaints is poor.

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 3