Lennar Reviews in Monmouth County, NJ
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What Monmouth County Homeowners Have to Say About Lennar.
Read all 22 verified reviews from homeowners that built a new home with Lennar in the Monmouth County area. Monmouth County homeowners have rated Lennar an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Monmouth County Area
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Customer Reviews
Caruso
- The Caruso F.
- Verified HomeBuyer
- April 17, 2024
- Oakhurst, NJ
Best staff in the bussiness!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
PT
- Paul T.
- Verified HomeBuyer
- April 03, 2024
- Oakhurst, NJ
Very good experience, just wish we could have made some changes while construction was underway(i.e. prewiring for AV or lighting fixtures).
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
I love Everything Included
- Rocco D.
- Verified HomeBuyer
- March 15, 2022
- Tinton Falls, NJ
Very pleased with Lennar. A great builder that doesn’t nickel and dime you for extras. Our townhouse exceeded all of our wants. I love their Everything Included package
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Professional, Diligent and Informative from Start to Finish
- David G.
- Verified HomeBuyer
- August 04, 2021
- Tinton Falls, NJ
Warm, engaging and trustworthy sales staff, and terrific construction manager, who super diligent and informative. We were in very good hands from start to finish with the construction of our new home, and Lennar delivered on schedule, which is remarkable in the current environment.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Lennar - Excellent experience from the purchase to living.
- Melissa L.
- Verified HomeBuyer
- August 03, 2021
- Tinton Falls, NJ
Excellent experience from the purchase to living. The team continues to be responsive to any needs that come up.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The beautiful layout and atmosphere of the community
- Elizabeth B.
- Verified HomeBuyer
- June 02, 2021
- Tinton Falls, NJ
I love our new home and development.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Beautiful Neighbor hood
- Seema D.
- Verified HomeBuyer
- July 13, 2024
- Marlboro, NJ
My experience in buying my 3 townhomes was really smooth. We love the location.
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Disappointed in response to an issue.
- Janet S.
- Verified HomeBuyer
- April 10, 2024
- Oakhurst, NJ
The response to an issue was met with lack of concern or urgency.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 1
Dom
- Hon F.
- Verified HomeBuyer
- March 14, 2023
- Tinton Falls, NJ
Had a leak 2 weeks in and dom handled it in a timely manner.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Good house, unfinished neighborhood
- Kaitlyn G.
- Verified HomeBuyer
- April 22, 2021
- Tinton Falls, NJ
We're very happy with the house - our realtor thought they did a pretty good job cleaning it up before we moved in. The concern is more with the outside. The grass is a problem. The builder never picked up their workers cigarettes, and garbage, our entire yard is filled with rocks that were never removed, and the front is filled with rocks that Lennar's snow removal service piled into my front yard. It seems like the sales people said things just to sell the house such as the property behind the house would be landscaped, the plants that they planted would be maintained by their landscape ...
Total Score 4
Quality 4
Trustworthiness 2
Value 3
Responsiveness 4
Lots of issues in the house
- Sharmaine R.
- Verified HomeBuyer
- March 15, 2022
- Tinton Falls, NJ
There have been a lot of issues once we moved into the such as with the dishwasher, garage door, windows, etc. too much stress for a new built.
Total Score 4
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
Could be better
- Anonymous
- Verified HomeBuyer
- November 03, 2024
- Marlboro, NJ
The workmanship could be better. Front stones were crooked and took 6 weeks to fix. Drawer not working properly-fixed, 2 steps squeak, while several people have 2 we have 1 bath shelf in shower, walls are thin. A lot of it is smoke and mirrors. It was advertised that home would be smart and 2 EV chargers will be installed-that's not happening. Cannot trust!
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
Lennar
- Anonymous
- Verified HomeBuyer
- May 10, 2024
- Marlboro, NJ
The salesperson and the project manager were great / Lennar was terrible - communication. legal closing were all terrible experiences
Total Score 3
Quality 5
Trustworthiness 4
Value 2
Responsiveness 3
Lennar - Layout and design is great however very disappointed in the sloppiness
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Tinton Falls, NJ
Layout and design is great however very disappointed in the sloppiness with workmanship and craftsmanship.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 5
Great during closing process, but awful afterwards.
- Anonymous
- Verified HomeBuyer
- July 06, 2022
- Tinton Falls, NJ
We bought a townhome in patriot square, in New Jersey. The relator, Scott, a Lennar employee, was extremely communicative and timely with answering any questions or concerns we might have. We couldn't believe how easy the process was. The homebuying process was fantastic, and we were excited to move into our new home. However, when we closed on the house, two bathroom cabinet doors were damage, so they were removed and replacement doors were not yet available, so they were missing. That in itself is not at all an issue. We were told they would be replaced within a week, which was very ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
Disappointed
- Anonymous
- Verified HomeBuyer
- June 23, 2021
- Tinton Falls, NJ
Well, we had great expectation when we purchased this house but after so many problems we are pretty disappointed. House looks nice but the quality of the construction is bad. Cheep material and sloppy installation. / Off level floors, nails popping out, broken windows, shower floor accumulate water in corners, interior doors don’t close properly, they have big gap under, bathroom faucet is touching the backsplash so it is difficult to clean behind, landscaping is nice only around model home majority houses have lots of ornamental grass , playground is a joke - beach volleyball court ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Reprehensible workmanship
- Anonymous
- Verified HomeBuyer
- July 18, 2023
- Marlboro, NJ
The quality of workmanship on all trim, all walls, ceilings to name a few is utterly awful. Whoever performed the work AND the QC who accepted the work shouldn't be in the construction business, period.
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 3
Waiting for people to keep their promises
- Marta H.
- Verified HomeBuyer
- March 01, 2023
- Tinton Falls, NJ
I signed the contract thinking they would fix broken windows, doors, uneven fixtures since first walkthrough. Four months later still waiting, they fix some floor issues, drywall issues and now water is coming from the ceiling. Very dissatisfied!
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
Bad craftsmanship and builder non-responsive after closing
- Anonymous
- Verified HomeBuyer
- December 20, 2022
- Tinton Falls, NJ
Lennar did not allow third party inspection, walk through was rushed and wasn't allowed to point out construction related issues during that time. There were some minor and some major issues that required builder's attention. Dryer gas line was not connected, there were scratches all over the place on the drywalls, poor caulking, scuffs everywhere, chipped wood inside and outside of the drawers, improper and incomplete paint in many places, scratches on the side of the cabinets, rust on the bathroom mirrors, drawer handles and column beams slanted, floor creaking in some areas in the living ...
Lennar responded:
Hi, thank you for your review. We are both disappointed and sorry to hear about the lack of response you have received regarding requests for your home. If there are any items you would like us to follow up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
Lennar - After my experience, I would never buy or recommend anyone buy
- Anonymous
- Verified HomeBuyer
- July 07, 2021
- Tinton Falls, NJ
After my experience, I would never buy or recommend anyone buy a Lennar product. From a distance it looks great, but when you actually look closely, the workmanship is horrible. In the 4 months of living in my new construction home I've had a flood, ceiling leaks, and a loss of hot water due to a gas regulator issue. While most of these issues have been fixed, it was a battle and shouldn't happen to begin with in a new construction home.
Lennar responded:
Hi, thank you for your review. We are sorry to hear about the disappointment you have experienced with the workmanship and ongoing issues with getting warranty work completed in your new home. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Value 3
Responsiveness 2
Poor experience for such a high value home in a very high class town!!!
- Anonymous
- Verified HomeBuyer
- August 15, 2023
- Marlboro, NJ
I did expect a new build to take maybe two months, but not more than four months from our original move in date per our contract. As nice as the people are, their attentiveness and sense of urgency are very much lacking. I am in finance and customer service. We all get overwhelmed. However, we expect to get back to our clients like any industry! I am still waiting on things for my new home that I have not received, and I’ve been there more than a month. My neighbors had much worse issues and I’m lucky we did not go through what they endured. The mail issue was very bad and I still don’t have ...
Lennar responded:
Good afternoon and thank you for posting this review. We are sorry to hear you felt you experienced poor customer care. If there are still any unresolved issues or if we can be of any help to you in the future, please do not hesitate to reach out to us at LennarCares@Lennar.com. We will gladly follow up with you. Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 1
Value 2
Responsiveness 1
Onerous customer unfriendly experience
- Eileen C.
- Verified HomeBuyer
- July 25, 2024
- Oakhurst, NJ
The mortgage process was onerous, horrendous and designed for Lennar, NOT the customer After holding 4 FHA mortgages, we will never do business again with Lennar NOR EVER recommend to others!! Workmanship and materials are cheaply done and poor spackling/sheetrock work and zero satisfaction to our numerous requests to FIX!! Our floors are horrendous ... they literally colored in our kitchen floor with crayon before we moved in!!! Sheetrock had to be repeatedly repaired and is STILL unacceptable! If we didn't have medical family crisis going on in our lives right now, we would be doing ...
Lennar responded:
Thank you, Eileen for taking the time to share your experience as a Homebuyer. We are sorry to hear about your medical family crisis and that you have had to submit numerous requests to fix some items in your home. I will share your feedback with upper management for them to review and assist. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
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