Lennar Reviews in Morris County, NJ

For example, a sink in laundry room would be helpful.

Paint on interior was sloppy. There are runs in paint at various locations. Dishwasher is cheap along with front stoop that looks unfinished for a unit of this price point, garage doors are loud. 3” wide gap around perimeter of refrigerator is excessive. Builder needs to have filler strips as a standard item. This area looks very cheap. 8x8 pressure treated lumber supporting the deck should be wrapped with azak. Once again these are the little items that make a big difference. Call me to discuss any items you would like more information. Still waiting to get a copy of my survey

What really makes me puke is that the lying , cheating project manager was probably glorified even got some bonus because he finished the project almost on time by causing damage to our properties. This guy called Max , turned on the heating system at the time when people are doing sheet rock, then sanding it , all the dust went in to the ducts . I was one of the few realizing the situation demanding a third party clean up. He even cheated on that. I ended up gettin an inspection done to a brand new house. Still dealing with the issues but can't fix the damage this person caused to internal inaccessible parts of the system unless I change everything. New construction warranty is beyond this. It's my time and money. Imagine insurance pays you but when you know who the burglar is and he gets away unpunished and continues to work for LENNAR and does the same to other people how do you feel? Lennar Customer Experience VP Jodie is wonderful to help addressing at least partially my concerns, but knowing this person still employed and continues his ill fated work practices makes me sick. My ducts still pushing dust. I upgraded the filter system. Did an additional clean up. In a BRAND NEW HOUSE. Because MAX had no work ethics and still employed by Lennar. ... More

The home is build with inexpensive materials, like simple wire shelves in the main closet or pantry. It does not have any bathroom amentities (think toilet paper holders or medicine cabinet). During the orientation I listed various items on a punch list to be resolved before closing, however two months after closing nothing has happened and Lennar went quiet.

Thank you lennar for the trust. I've exposed all my situation and you made it. Have a such amazing experience on buy house is something that you guys own it. From showing the models, negotiating the mortgage and walk way down all the process was simple easy and black and white. The only point you guys really need to improve is the final support when we found issues. This means, you guys need process and customer service which really follows what is happening. I had some issues and everytime when I reach out to your guys, took way too much to be heard and the problems solved.

Our sales person, Dennis, was outstanding resource. He went beyond the expected to help us try to communicate with (horrible) Lennar Mortgage. Quality of the finished product was disappointing. Workmanship and finish is far below what you would expect fo one million dollars.

As I am writing this review after one month after moving in this is genuine feedback from my experience not some fake, AI generated one… Its very interesting how big home builder like Lennar messes up your plans starting from delays in construction, closing time and at end rushing for everything as if tomorrow is end of world. They are not compensating for the delayed and not even adjusting closing date after all this mess. Their closing coordinator and title company reps just don’t care of what you are saying at all. Again their mortgage company is worst of all, loan officers response to your questions and the way they interact with you is very frustrating but as they see they are not going to get business with then they will rush like anything. After sales services are not a different story. Construction quality is also worst with issues with nail pops everywhere, loose stairs bullnose, uneven flooring, missing or unfinished paint on walls, not a moveable clean home after closing etc… Max was our after sales construction manager to note and get the cosmetic and major construction misses/issues to fix but that guy is at another level of non-responsiveness when we reach out to him. Overall if possible don’t plan to buy home from Lennar. If buying, don’t hope much from them and just close home with other lenders. After you close home and move in chase the folks to get things done faster. ... More

Working with Gino, the mortgage officer and Dennis, sales agent for the second time was excellent experience. The final walk though before the closing was excellent. the major issue this time was the delay of 4 months long delay in closing and loss of tenants/rent due to that was a major set back. Plus after the closing the ongoing construction with only one street access is a nuisance, mail delivery and school bus access are not convenient still. other than that location wise it is excellent. hope to get another smooth experience of buying a third home from Lennar.

Punchlist items have been slow to be resolved. I closed on March 28th and am still waiting for two major items to be resolved. Also, there was lack of communication regarding my mailbox and i never received the keys. I am waiting for the keys so i can get my mail.

Expected higher quality product and workmanship for price. Very difficult to get people back to fix things after closing.

We are still waiting on various move in, punch list items to be completed.

Few issues that have still not been fixed. Disappointed, but overall a good product.

Generally a good experience. We feel that it would have been better to include some simple add ons for top tier homes. For example, crown molding, nicer faucets and shower heads, a real medicine cabinet in the primary bathroom would be ideal adjustments. The kitchen cabinets should have higher quality options.

Overall Lennar is very good and build beautiful homes for people to enjoy. Sales, concierge and move in service is very good. Opportunity for improvements. Fix all not some issues faster after move in. Add some custom options for floors, backsplash, cabinets. Opportunity to add electricity and hot water connections for bidets in bathrooms. Larger cement pad in the back. Paint garage, as they come unpainted. Need smart home options and better cables through house.

Our brand new home is absolutely gorgeous, however the level of workmanship, materials and follow through to correct issues is a disappointment. There is no way you will notice everything at your walkthrough or even within the first 30 days since closing. We have noticed cracks in bathroom floors, scratches in sinks, chips in floors, extremely loud garage doors, nicks in cabinetry, very low quality shelving in kitchen, only one shelf in lower kitchen cabinets, lowest quality toilets and faucets and sadly, so much more. Closets are also built with cheap wire shelving and every unit comes with an unfinished room or closet, no shelving in showers except in master bath and rooms with no ceiling lights. For the price paid for our gorgeous unit, you would assume that everything would be in tip top shape. Owners of brand new construction deserve better and should not be expected to hire contractors to take care of these items upon moving in, including outside decks or patios. ... More

Overall we were pleased.. but it’s the little things.. The basement floor was left filthy/dusty.. we asked about getting it cleaned & told yes & nothing happened, spare bedrooms have no lighting..(recessed lighting would be nice touch), don’t put sprinkler heads where decks/patios are going.. Lennar knows that is the wrong location. Have the sales team know more of the community with out asking for that information ( activity lists, board members contact)Charlie doing a good job onsite.

Lennar has provided first class service after we have moved in. On our first day of move in, we discovered minor areas that needed touch up paint and / or spackling. The construction manager got on his phone, and within 2 minutes, a crew of painters arrived and handled it immediately. A week later, we noticed a rounded imperfection in the fireplace mantel shelves. We informed construction manager, and within 2 days, the entire mantel was replaced. The following day, a painter arrived to paint the new mantel and to touch up the walls adjacent to the mantel. A month after we moved in, we found tiny cracks in several backsplash tiles due to the electric outlets being screwed in to tightly. Again, after a phone call and pictures sent, Lennar had a tiling repair person come and replace the 3 cracked tiles within 2 week time frame. We have a large retaining wall behind our unit, and there was quite a bit of weed growth on top of the wall. After an email to Lennar, the landscapers arrived and cleaned up the overgrowth the following week. We discovered that 2 of our kitchen cabinets would not slide smoothly since they were installed slightly off center. We took pics, sent to construction manager, and several days later, a crew showed up and they removed and re installed the sliding rails for those doors. Only negative comment in regards to finish quality, the bathroom faucets had spouts that were too short and barely reached the sink, thus water splashed over the counters. Poor design. Ended up replacing 4 of the faucets with longer spouts in my second week after move in. Also, they did not paint the garage walls, which I felt they should have done based on the price of the unit. However, we are very happy with choosing Lennar. ... More

Lennar representatives are very trustworthy and helpful nature.

The individual handling the East Hanover location is very receptive and helpful - I am very pleased with Lennar - small appliance that was dented was replaced without incident and handled promptly

Beautiful layout and new home, although there are issues that had to be addressed at a significant expense. Water is badly calcified, sump pump was cheap and not working properly, still issues that have to be addressed. Nice location and development though.

Dennis was great to work with!

Lisa our realtor was great! She answered all our questions in timely manner and made sure we got everything promised to us by the builder. The tile company was easy to work with. The customer service rep. Dave also very responsive. He cares about making sure we are satisfied with all repair issues.

I have had a few issues that were immediately handled by your staff.

The sales team was awesome, very kind and there for everything that we needed. Lennar accomplished the closing date the committed to. After we gave the initial deposit we were concerned about the negative review we saw online, but our experience has been good overall. Quality of the house is ok (but it is not top luxury). There was 0 flexibility to any type of personalization, which basically gives Lennar full control to put whatever they want in the home. Some this were pending at the moment of closing and it has taken some time for them to be fixed, the priority is to continue to build new homes. Thing have been taken care of eventually after some weeks / months in some cases. Price vs quality overall is good (you get what you pay) comparing to other builders that offer personalization packages that would make it more luxurious but also pumps the price to even 100k+. ... More

Our sales rep Matt was very instrumental in our decision to be part of the community. He was very accommodating and tried his best to answer all our questions and concerns. As first time home buyers there is always this anxiety of a huge purchase and the process involved. Matt worked with us to ensure the process was smooth and less stressful. We are happy with our home and hopefully will be a part of the community for a long time.