Lennar Reviews in Ocean County, NJ

Overall the whole process was simple. We have encountered issues since moving in but the Care coordinator onsite has been extremely helpful on getting them resolved

Not sure if it's Lennar or Prime Management, but response to problems/requests is problematic

Very pleasant experience with builder, entire process was built on time and closing was effortless.

This LVP flooring is a little janky.

Sales was polite,sweet,respectful and very helpful . She's still there for us anytime

Overall home buying experience was really good. Lennar is a very trustworthy builder. Only issue in the Carriage home is the quality of flooring is not as good as we expected and make popping / squeaking noises when stepping on some parts of the floor.

Good experience.....up to completion....not enough step by step info after move in. Ex. when do sprinklers go on. still waiting for 3 screens.

The parts you don’t see are spectacular ( furnace, AC, water heater, insulation, electrical, plummeting). What needs attention is the construction team your house gets during the inside construction phase. Way too many visible dents and seems and dented squeaky doors. While Lennar will come back to address these issues, the house deserves better inspection prior to a walk thru. Also, while I understand “ the bottom line” especially during these current economic times, some standard items on the single family homes have been removed For example, soft close hinges on the cabinets. They were originally included. Now only the draws in the kitchen have them. That’s not only a bad business decision, its petty. In this development you now pay an additional $4,000 if you want the refrigerator, washer and dryer. Ridiculous! Its new construction. The claim is that new homeowners complained about the appliance’s. Here’s a suggestion, get a better contract with a different appliance provider. Other than that Lennar builds a better house and has been responsive to calls for repairs. ... More

From start to finish it was flawless. Every aspect of home buying was explained throughly. The people Lennar hired are very knowledgeable in what they do which made our purchase so easy.

The purchasing and mortgage experience was great. Abby and Gino were available for all questions and extremely helpful. If you don't use Lennar's closing company you are inconvenienced by closing off site. The home is beautiful. However upon close inspection the workmanship for the internal anesthetics is lacking. The painting was incomplete, the entire shower was not thoroughly grouted, multiple cabinet shelving installed chipped and finally the quality of the flooring was subpar. Lennar has contractors who are not paying their employees minimum wage, are paid under the table, not insured or receiving any type of benefits because they are immigrants or undocumented. Matt has been diligent in working to resolve the construction issues but it is a process and some are still pending and the disposition in unknown. ... More

Builder still hasn’t repaired a few things in my home. Also, it’s difficult to get customer care to respond.

helpful employees Would recommend Would like to see upgrades to cabinets, i.e., medicine chests and a few roll out drawers. Lots of space but not great way to utilize.

limited finish selections in kitchen

Lennar allowed us to switch our deposit to a second home when we ran into problems selling our existing home. However, when we were able to switch back to our original choice three weeks later, Lennar increased the price by $5,000. The engineered wood floors showed buckling when we moved in; however, the Customer Service team agreed to replace the.floor where it was damaged.

Very responsive to your needs

The Lennar staff was readily available to answer questions, Staff were very responsiveness to my issues and concerns,

Build was done on time. Lots of information provided to get started with house setup. Overall a good experience.

Salesperson was great as are the warranty people. It take way too long to have a problem corrected. Still waiting on things that was reported 4 months ago.

If I lived closer I would have watched through all stages of the build. Also, if I were able to change some of the design and products used as the build progressed, even of I had to pay more to accomplish that.

I love my new home. The experience was very good and the quality of appliances is above average. I would have liked a chance to upgrade to the washing machine used in the single family homes. I did think they could have been better about giving more notice of closing date because I was selling a home at the same time. I also wish I had my own mailbox because I do worry about going over to central boxes in 20 years. The home layout is great and the bathrooms are very nice. Love all the countertop and cabinet space in the kitchen. Some outstanding issues to be resolved but nothing too major. I'd say response to issues is average. I would definitely recommend Lennar as a builder. ... More

Great experience from initial property tour until the closing. Colleen and Abby were knowledgeable and very helpful throughout the process. Gino also was very professional and helpful with the financing of our home. Unfortunately, we encountered a lot of loose ends and quality issues with the craftsmanship once we moved in. Danielle has been very responsive and is working very hard in resolving our issues and we appreciate her help. We love our new home!

House was built even before planned date and meet our expectations.

First time buying a home, so was very unfamiliar with process. Salesperson and Mortgage broker were AMAZING! On sight construction reps, Andy and Gina helped coordinate any issues immediately and professionally.

The sale was a breeze but the receptivity of the project manager was negative. my back yard was missing sod and the rational provided by the project manger was very disappointing if not ridiculous!

Response to the punch list was/is much to long.